Ericsson Dialog 3213 User manual

Dialog 3213
System Telephone for MD110 Communication System
User Guide

Dialog 3213
2
Table of Contents
Table of Contents
page
Description................................................................3
Incoming Calls..........................................................5
Outgoing Calls .......................................................... 7
During Calls .............................................................. 9
When You Receive a Busy Tone ............................. 14
Forwarding Call ....................................................... 15
Voice Mail ................................................................ 19
Information..............................................................23
Abbreviated Numbers.............................................24
Call Metering...........................................................29
Group Facilities...................................................... 30
Other Useful Facilities.............................................32
Authority..................................................................33
Programming and Adjustments..............................34
Audible Signals.......................................................37
Visible Signals.........................................................38
Display Information.................................................39
Labels.....................................................................42
Index.......................................................................43

3
Dialog 3213
1 Display
3x40 characters. See section “Display Information” on page 38.
2 Soft keys
The functions depend on the traffic state. When you are requested
to “(see display)”, press the required key to access the function.
3 Program
See section “Programming and Adjustments” on page 33.
4 Callback
See section “When You Receive a Busy Tone” on page 14.
Function can be removed or moved to other programmable
function key by system administrator.
Emergency 2222
Program Menu
Forwarding
Call
Callback Redial Call
Call Listing
Available for
second call
Voice Mail
Call Transfer
Consultation
Line 2
Line 1
2
4
6
7
5
3
8
18
19
17
16
15
9
10
11
12
13
14
14
•
•
•
•
•
•
•
•
•
•
1
Description

Dialog 3213
4
Description
5 Forwarding Call (follow-me)
See section “Forwarding Call” on page 15. Function can be removed
or moved to other programmable function key by system administrator.
6 Call Listing
Logs unanswered calls, see page 31.
7 Available for second call
See page 6.
8 Voice Mail
See page 19.
9 Call Transfer
See section “During Calls” on page 9.
10 Consultation
See page 10.
11 Line 2, Line 1
For handling calls. Line 1 and 2 are available both for incoming
and outgoing calls. Inquiry can only be used for outgoing calls.
12 Menu key
When the telephone is in idle state, press to switch between “idle
message” and soft key descriptions.
13 Redial Call
See page 8.
14 Programmable function keys
See section “Programming and Adjustments” on page 33.
15 Volume control
See section “Programming and Adjustments” on page 33.
16 Mute
a To switch the microphone on or off during a call.
b To switch off the ringing signal in idle state or when
ringing. See sections “During Calls” on page 9 and
“Audible Signals” on page 36.
17 Loudspeaker on/off
See section “During Calls” on page 9.
18 Clear
To disconnect calls, exit a function or clear the display in
programming. Can always be pressed instead of replacing the
handset.
19 Optional key panel
With 17 dual-function programmable keys. One or two panels can be
connected.

5
Dialog 3213
Incoming Calls
Answer calls
A ringing signal and a flashing lamp indicate an incoming call.
On Line 1
Normally you will receive calls on the Line 1 line.
Lift the handset
On any other line key
Lift the handset
Press the flashing line key
Handsfree
Press the flashing line key
You are connected to the caller via the loudspeaker and
microphone.
Press to terminate a handsfree call
On another extension
You can answer a call to a phone in another room:
Call the ringing extension
Note: The display image might differ from the above.
Press
Notes:
You can also press Pick (see display) or On-hold/Pick-up
(function key pre-programmed by you).
Incoming Calls
8
Chegwidden

Dialog 3213
6
Answer a second call during an
ongoing call
If your telephone is pre-programmed with a
“Available for second call” key, you can receive
another call, if this function is activated.
Press to activate / deactivate
When available for 2nd call is active the lamp is lit.
Note: Function key pre-programmed by
system administrator.
You have an ongoing call on Line 1, when the Line
2 key flashes to indicate a new incoming call:
Press to answer
The first call is put on hold.
Press to switch back to the first call
The second call is put on hold. You are connected
to the first caller.
Press to terminate the connected call
Incoming Calls
Available for 2nd call
Line 2
Line 1

7
Dialog 3213
Outgoing Calls
Make calls
How to make internal and external calls:
Lift the handset and proceed depending on call type:
Internal calls
Dial the extension number
External calls
Dial 0 to get an external line
Dial tone.
Dial the external number
Press to end the call
Handsfree
With the handset on hook
Dial the number
You are connected via the loudspeaker and microphone.
Press to terminate a handsfree call
Note: You can make your calls faster by using common
abbreviated numbers and by using your own programmed
abbreviated numbers. See section “Abbreviated Numbers”
on page 23.
Outgoing Calls
0

Dialog 3213
8
Outgoing Calls
Last external number redial
When you initiate an external call the system automatically stores all
the dialled digits, irrespective of whether the call was successful or
not.
Lift the handset
Press to redial the saved number
The last external number is automatically redialled.
Save external number
When you make an external call, you can save the number in order
to redial the same number easily. Any previously saved number is
erased.
To save an external number:
Press before you finish the call
Note: Function key pre-programmed by system
administrator.
Redial number
Lift the handset
Press to redial the number
Note: Function key pre-programmed by system
administrator.
Redial Call
Redial Call

9
Dialog 3213
During Calls
Group listening (loudspeaking)
This function lets other people in your room listen to your telephone
conversation. You speak in the handset while the other party´s voice
is heard on the loudspeaker.
During an ongoing conversation:
Press to switch between loudspeaker and handset
When the key lamp is lit, the other party´s voice is heard on the
loudspeaker.
Note: You can adjust the volume. See section
“Programming and Adjustments” on page 34.
From handset to handsfree
Press and replace the handset
Handsfree conversation.
Press to end the call
From handsfree to handset
Lift the handset
Conversation via the handset.
Mute
Press to switch the microphone on or off
When the lamp is lit, the person on the line cannot hear what is being
said in your room.
During Calls

Dialog 3213
10
Consultation
You have speech connection on Line 1 and want to make a
consultation to an internal or external party.
Press
Note: You can also press Line 2.
Call the second party
The first party is put on hold (the Line 1 key lamp flashes slowly).
When the other party answers you can switch between the calls
(refer back), transfer the call, create a conference and end one of
the calls.
Press to end the consultation call
The second party is disconnected.
Press to return to the first party
Refer back
The key lamp flashes for the call put on hold.
Press to put second party on hold
First party is connected.
Press to put first party on hold
Second party is connected.
Press to terminate the connected call
During Calls
Consultation
Line 1
Line 1
Consultation

11
Dialog 3213
During Calls
Transfer
You want to transfer an ongoing call.
Press
Call the second party
Press before or after answer
The ongoing call is transferred.
Note: If you have put more than one call on hold, the last
call that was put on hold will be transferred. If the dialled
extension is busy or transfer is not allowed, your phone will
ring again.
Conference
With this procedure you can include up to seven parties in a
conference. Only the conference leader can admit participants.
During the conference a tone will be heard every 15th second.
You have an ongoing conversation (Line 1) and want to establish
a telephone conference. You will become the conference leader.
Press
Note: You can also press Line 2.
Call the second party
Wait for answer.
Press to establish a conference
Note: You can also press: Conf (see display)
Conference.
Repeat the procedure to add more conference members
Replace the handset to leave the conference
3
Consultation
Consultation

Dialog 3213
12
During Calls
On hold
You can temporarily put the ongoing call on hold. Calls put on hold
can be resumed on your own telephone or another.
Individual
Press the ongoing call line key and replace the handset
The key lamp flashes slowly.
Press the line key again to resume the call
Common
Press
Replace the handset
The key lamp flashes slowly. If your number is multiple represented
on other telephones, the key lamp that represents your number
flashes slowly on these telephones.
To resume the call on your own extension:
Press the line key
To resume the call on another extension:
Call the extension where the call was put on hold
Press
8
8

13
Dialog 3213
During Calls
Dialling during a connected call
When calling interactive tele services, e.g. telephone banks, you need
to use Dual Tone Multi Frequency (DTMF) signals. You need to
activate the function during the call.
During an ongoing call:
Press and dial the requested digits
Entered digits are transferred as DTMF signals.
Notes:
You can also press TONES (see display).

Dialog 3213
14
When You Receive a Busy Tone
When You Receive a Busy Tone
Busy extension or external line
If you call an extension and receive a busy tone or get no answer or
all external lines are busy you can use these methods:
Automatic callback
If a called extension is busy or there is no answer:
Press
Notes:
You can also press: CAB (see display) or Callback.
Replace the handset to finish procedure
You are called back (recall ringing signal) when the ongoing call is
finished or the next time a new call is finished. You have to answer
within eight seconds, otherwise the Callback service is cancelled.
Lift the handset when you are called back
The system calls the extension.
Note: Callbacks can be activated on several extensions at
the same time. Callbacks from additional lines will recall on
the Line 1 line.
Cancel any single callback
Press and dial the extension number
Note: To cancel a single Callback on a specific external line,
dial the digit or digits to get a line instead of the extension
number.
Press
Cancel all callbacks
Press
Press
6

15
Dialog 3213
Forwarding Call
Forwarding Call
Forwarding Call
If you do not want to be disturbed or will be out of the office, you
can have all calls to your extension forwarded to a pre-programmed
answering position. During forwarding call you will hear a special dial
tone and the Forwarding Call lamp indicates that your triple access
line is forwarded. You can still make calls as usual.
Forwarding Call can be direct, on no answer, on busy or to another
information service facility.
Order direct Frowarding Call from your own extension
The call is forwarded to an individual position or up to three
predetermined common answering positions (depending on the type
of the incoming call). Programmed by the system administrator.
Press
Note: Function key pre-programmed by system
administrator. If you order Forwarding Call with the handset
off-hook or the loudspeaker on, press the Forwarding Call
key twice. You can also use the procedure below.
Press
Press
Note: Forwarding Call can also be ordered and cancelled
from the answering position, use the same procedure as in
section “Internal follow-me” on page 17.
Cancel direct Forwarding Call from your own extension
Press
Note: Function key pre-programmed by system
administrator. You can also use the procedure below.
Press
Forwarding Call
Forwarding Call

Dialog 3213
16
Press
Note: Forwarding Call can also be ordered and cancelled
from the answering position, use the same procedure as in
section “Internal follow-me” on page 17.
Forwarding Call to Voice Mail
Press to order
The incoming call is forwarded after 4 signals.
Press
Press to cancel
Press
Forwarding Call to Voice Mail when caller receives a
busy tone
Press to order
Press
Press to cancel
Press
Forwarding Call

17
Dialog 3213
Internal follow-me
All calls to your extension are diverted to an extension of your
choice (within the private network). During follow-me you will hear a
special dial tone and the Forwarding Call lamp indicates that your
triple access line has follow-me. You can still make calls as usual.
Order from your own extension
Lift the handset
Press and dial the answering position number
Note: Function key pre-programmed by system
administrator.
Press to order
Replace the handset
Note: You can also use the procedure below.
Press and dial the answering position number
Press
Cancel from your own extension
Press
Notes:
Function key pre-programmed by system administrator.
You can also use the procedure below.
Press
Forwarding Call
Forwarding Call
Forwarding Call
Forwarding Call

Dialog 3213
18
Redirect from answering position
Press and dial your own extension number
Press and dial the Forwarding Call number
Press to redirect
Calls are forwarded to the answering position.
Note: Internal follow-me must be ordered from your own
extension before you can redirect from answering position.
Cancel from answering position
Press and dial your own extension number
Press
External follow-me
If external follow-me is allowed (approval of Dir. Infrastructure
Services required) you can have all calls to your extension diverted to
an external number of your choice. A special dial tone will be heard.
You can still make calls as usual.
Order
Press and dial the digit or digits to get an external line and the
external number
Press
Cancel
Press
Note: Function key pre-programmed by system
administrator. You can also use the procedure below.
Press
Press
Forwarding Call
Forwarding Call

Accessing OneBox
From your own extension 7777 PIN
From another extension
(remote access) 7777 own extension PIN
Getting started/changing configuration
Default settings 7777 initial PIN (1234)
when making first call Follow voice instructions
Manual configuration/personal options
Changing security code 7777 PIN 314 new PIN
new PIN
Recording your name 7777 PIN 3152
speak name 2
Options after recording your name:
6 Listen to name
4 Delete name and record it again
5 Save recording
Cancel recording
Recording a standard greeting 7777 PIN 31322
speak greeting 2
Options after recording a standard greeting:
6 Listen to greeting
4 Delete greeting and record it again
5 Save recording
Cancel recording
Recording an out-of-office 7777 PIN 31332
greeting speak greeting 2
Options after recording an out-of-office greeting:
6 Listen to greeting
4 Delete greeting and record it again
5 Save recording
Cancel recording
Deactivate an out-of-office
greeting 7777 PIN 4
Amending a recorded and
inactive out-of-office greeting 7777 PIN 3133
Options:
2 Record new greeting
4 Delete greeting
5 Activate greeting
Cancel process
Listening to messages
New messages PIN 5
Saved messages 7777 PIN 5
Options when listening to messages:
1 Pause/resume listening
During a pause you have the following options:
4 Increase speed
7 Reduce speed
6 Increase volume
9 Reduce volume
5 Set bookmark (one bookmark per message permitted)
8 Resume payback from bookmark
1 Continue listening
2 Forward message to one or more subscribers
3 Go back five seconds
4 Delete message
You can restore deleted messages so long as you have not yet exited
OneBox. After OneBox has been exited, deleted messages are
irretrievably lost.
5 Save message
6 Listen to message again
7 Skip to next message
9 Advance five seconds
Find out who sent the message
Help
Cancel/exit
Recording and sending messages
Recording and sending 7777 PIN 2 recipient‘s
messages extension
Options:
2 Pause/resume recording
3 Go back five seconds
4 Delete message
5 Send message
6 Listen to message before sending it
Voice Mail