ETEKCITY EM-SF3 User manual

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Questions or Concerns? support@etekcity.com • (855) 686-3835
Smart Shiatsu Foot
Massager
Model: EM-SF3 Series
User Manual

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Thank you for purchasing the
EM-SF3 Series Smart Foot Massager by
Etekcity.
If you have any questions or concerns, please reach out to our
helpful Customer Support Team at support@etekcity.com.
We hope you enjoy your new foot massager!

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1 x Foot Massager
1 x AC Power Adapter
1 x Quick Start Guide
Specifications
Package Contents
Power Supply Input: AC 100–240V, 50–60Hz
Output: DC 12V, 2.5A
Rated Power 24W
Dimensions 18.4 x 15.4 x 10.7 in /
467 x 390 x 272 mm
Weight 12.1 lb / 5.5 kg
Operating Temperature 32°–104°F / 0°–40°C
Storage Temperature 14°–122°F / -10°–50°C
Bluetooth®Version 5.0
Compatible Systems Android 5.1/iOS 9.2 and
above
Table of Contents
Package Contents
Specications
Important Safety Information
Function Diagram
Using the Massager
VeSync App Setup
Maintenance
Troubleshooting
Warranty Information
Customer Support
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Important Safety Information
READ AND SAVE THESE INSTRUCTIONS
DANGER:
WARNING:
• Always unplug this massager from the
electrical outlet immediately after using and
before cleaning.
• Examine your massager’s fabric covering for
any sign of damage before using. If there are
any blisters, tears, or cracks, do not use your
massager.
• Never use pins or other metallic fasteners with
this massager.
• Keep dry. Do not use the massager if it is wet.
To reduce the risk of burns, re, electric shock, or other injury, follow all instructions and
safety guidelines. Read all instructions before using.
• Do not leave your massager unattended when
plugged in. Unplug when not in use, and before
putting on or taking off parts.
• Do not operate under a blanket or pillow.
Overheating can occur causing re, electric
shock, or other injury.
• Close supervision is necessary when your
massager is used by or near children, invalids,
or persons with disabilities.
• Only use this appliance as directed in
this manual. Do not use attachments not
recommended by Etekcity.
• Do not use the massager if it has been dropped,
if it is not working properly, or if any of its
parts (including the cord or plug) are damaged.

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Contact Customer Support (see page 14).
• Do not use the massager if it has been dropped
in water.
• Turn off and stop using the massager
immediately if it makes an unusual noise, emits
a strange smell, or if smoke comes from it.
Contact Customer Support (see page 14).
• Do not carry the massager by the cord.
• Keep the cord and adapter away from heated
surfaces.
• Do not insert any object into any opening
unless directed by the manual.
• Do not use outdoors.
• Do not operate where aerosol (spray) products
are being used or where oxygen is being
administered.
• To disconnect, turn off all controls, then unplug.
• The massager may get hot enough to cause
burns on any control setting. Do not use when
sleeping. Do not use on infants, disabled
persons, or people who are sleeping or
unconscious. Do not use on sensitive skin or if
you have poor blood circulation. Check the skin
in contact with the heated area of the massager
frequently to reduce the risk of blistering.
• Do not use this massager on swollen or
inamed areas. If you have any injury, disease,
or reduced feeling in your lower legs or feet,
then consult a physician before using.
• The massager is not intended for medical use or
as a substitute for medical attention.
• Do not crush the massager.
• Do not use this massager for more than 30
minutes at a time.
• Never stand with feet in the massager. Only use
while seated.
• Do not stand on the massager or place heavy
objects on it.
• Do not remove the housing cover.
• Do not try to repair the massager. Contact
Customer Support (see page 14) if the
massager is malfunctioning.
• Positioning your massager incorrectly or
applying excess pressure may result in pain or
injury.
• Not for commercial use. Household use only.

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Function Diagram
A. Timer Display
B. Bluetooth®Indicator
C. Timer Button
D. Heat Button
E. Intensity Button
F. Mode Button
G. Power Button
H. Massager Housing
I. Detachable Foot Sleeves
J. AC Power Adapter Input
K. AC Power Adapter
A B C D E F G
I
H
J
K

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Using the Massager
Before using, connect the AC power adapter to the
massager [Figure 1.1] and plug in to an outlet.
A. Tap to start the massager. Tap again at
any time to stop the massager.
B. Tap to adjust the massage time between 15,
20, and 25 minutes.
Note: The timer will restart each time you tap .
C. Tap to turn the heating function on or off.
D. Tap to adjust the massage air pressure level
between 1 (Low), 2 (Medium), and 3 (High).
E. Tap to change the massage mode between
Mode 1, 2, and 3.
• Mode 1: The massage rollers move slower
for a gentler massage.
• Mode 2: The massage rollers move faster
for a more powerful massage.
• Mode 3: The massage rollers will start and
pause regularly for a massage with more air
pressure.
CAUTION: Never stand with feet in the massager.
Only use while seated.
Figure 1.1
Note: The default settings when the massager
is turned on are a 15 minute timer with heat off
and low intensity in massage mode 1.

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Tips
• Do not use this massager for more than 30
minutes at a time.
• If the massager is used for too long, overheat
protection will activate and the massager will
shut down. Allow the massager to cool for
about 40 minutes before using again.
• Avoid using with only 1 foot unless necessary,
as this may shorten the life of the massager.
• If you feel uncomfortable or feel pain while
using the massager, stop using immediately.
Consult a physician if necessary.
Using the Massager

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VeSync App Setup
1. To download the VeSync app, scan the QR code,
or search “VeSync” in the Apple App Store®or
Google Play™ Store.
Note: Due to continuing updates and improvements,
the VeSync app may appear slightly different.
In case of any differences, follow the in-app
instructions.
Note: For Android users, you must select Allow
to use VeSync.
2. Open the VeSync app. If you already have an
account, tap Log In. To create a new account,
tap Sign Up.
3. Make sure your phone has Bluetooth®turned on.
4. Follow the in-app instructions to add your Smart
Shiatsu Foot Massager.

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Maintenance
• Launder the removable foot sleeves when
necessary. Wash on delicate cycle in cool or
warm water (lower than 122°F / 50°C).
• Use a soft cotton cloth and non-abrasive
detergent to clean the massager. Never
immerse in water.
• Keep away from heat sources and direct
sunlight.
• Do not store in extreme temperatures. Storage
temperature should be 14°–122°F / -10°–50°C.
Note: Laundering may slightly discolor the
cloth cover. Wash with dark colors.

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Troubleshooting
Problem Possible Solution
The massager won’t turn on. Make sure the massager is plugged in.
Unplug the AC power adapter from the massager and plug it back in.
The massager won’t connect to my
phone.
Make sure your phone has Bluetooth turned on and is within 32 ft / 9.75 m
of the massager.
Make sure your massager isn’t connected to any other phones. Bluetooth
devices can only connect to 1 phone at a time.
The massager is turned on, but the
massage functions stopped working.
If you have been using the massager for a long time, overheat protection
may have activated. Turn the massager off and allow it to cool for at least
40 minutes.
The massage intensity is too strong or
too weak.
Change the mode and intensity settings of the massager to match your
preferences.
An unknown error occurred. Turn off the massager and turn it back on again.
Unplug the AC power adapter from the massager and plug it back in.
The massager is making an unusual
noise, emitting a strange smell, or smoke
is coming from it.
Turn off and stop using the massager immediately. Contact Customer
Support (see page 14).

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FCC Statement
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received,
including interference that may cause undesired
operation.
NOTE: This equipment has been tested and found
to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against
harmful interference in a residential installation. This
equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there
is no guarantee that interference will not occur in a
particular installation. If this equipment does cause
harmful interference to radio or television reception,
which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and
receiver.
• Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV
technician for help.
FCC Caution: Any changes or modications not expressly
approved by the party responsible for compliance could
void the user’s authority to operate this equipment.
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits
set forth for an uncontrolled environment. End users must
follow the specic operating instructions for satisfying RF
exposure compliance. To maintain compliance with FCC RF
exposure compliance requirements, please follow operation
instructions as documented in this manual. This transmitter
must not be co-located or operating in conjunction with
any other antenna or transmitter. The availability of some
specic channels and/or operational frequency bands are
country dependent and are rmware programmed at the
factory to match the intended destination. The rmware
setting is not accessible by the end user.

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Warranty Information
Terms & Policy
Etekcity Corporation (“Etekcity”) warrants this product to
the original purchaser to be free from defects in material
and workmanship, under normal use and conditions, for a
period of 2 years from the date of original purchase.
Etekcity agrees, at our option during the warranty period,
to repair any defect in material or workmanship or furnish
an equal product in exchange without charge, subject to
verication of the defect or malfunction and proof of the
date of purchase.
There is no other express warranty. This warranty does
not apply:
• If the product has been modied from its original
condition;
• If the product has not been used in accordance with
directions and instructions in the user manual;
• To damages or defects caused by accident, abuse,
misuse or improper or inadequate maintenance;
• To damages or defects caused by service or repair of
the product performed by an unauthorized service
provider or by anyone other than Etekcity;
• To damages or defects occurring during commercial
use, rental use, or any use for which the product is not
intended;
• To damages or defects exceeding the cost of the
product.
Etekcity will not be liable for indirect, incidental, or
consequential damages in connection with the use of the
product covered by this warranty.
This warranty extends only to the original consumer
purchaser of the product and is not transferable to any
subsequent owner of the product regardless of whether
the product is transferred during the specied term of the
warranty.
This warranty does not extend to products purchased from
unauthorized sellers. Etekcity’s warranty extends only to
products purchased from authorized sellers that are subject
to Etekcity’s quality controls and have agreed to follow its
quality controls.
Product Name Smart Shiatsu Foot Massager
Model EM-SF3 Series
Default Warranty Period 2 years
For your own reference, we strongly recommend that you record
your order number and date of purchase.
Order Number
Date of Purchase

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Customer Support
If you encounter any issues or have any questions
regarding your new product, please contact our
helpful Customer Support Team. Your satisfaction is
our goal!
Customer Support
Etekcity Corporation
1202 N. Miller St., Suite A
Anaheim, CA 92806
Toll-Free: (855) 686-3835
Email: support@etekcity.com
Support Hours
Mon–Fri, 9:00 am–5:00 pm PST/PDT
*Please have your order confirmation number ready
before contacting Customer Support.
All implied warranties are limited to the period of this
limited warranty.
This warranty gives you specic legal rights and you may
also have other rights which vary from state to state. Some
states do not allow the exclusion or limitation of incidental
or consequential damages, so the above limitation or
exclusion may not apply to you.
If you discover that your product is defective within the
specied warranty period, please contact Customer Support
via support@etekcity.com. DO NOT dispose of your
product before contacting us. Once our Customer Support
Team has approved your request, please return the product
with a copy of the invoice and order ID.
Every Etekcity product automatically includes a 2-year
warranty. To make the customer support process quick and
easy, register your product online at
www.etekcity.com/warranty.
This warranty is made by:
Etekcity Corporation
1202 N. Miller St., Suite A
Anaheim, CA 92806

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Connect with us @Etekcity

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