EUFY RobVac G15 User manual

Quick Start Guide
RobVac G15
Gufa de lnicio Rapido

Using Your RoboVac
,-----------------------------,
: _,,, '- Remove the stickernext
, to the power switch, and
: the foam blocks beside the
bumper before use.
I
I
I
I
, _____________________________ ,
0
x
e e
,--------------- ----------- 'I
: , 1 , - Always keep the Charging Base plugged in, otherwise
: -,- RoboVac will not automatically return.
: - - When the Charging Base is connected to AC power, the
: LED indicator on the Charging Base is SOLID WHITE.
, ___________________________ _ ______________________ ,
'I ,
-,-
-If
you cannot remove the
objects surrounding the
Charging Base, check
whether RoboVac can
return without assistance; if
not, contact eufy customer :
service for help.
0
,----------------------- '
0
:,0 ,, Fully charge RoboVac before use. The
: - - LED indicator on RoboVac pulses
' '= orange while charging, and is solid
blue when fully charged.
, __ _ ________________________________ ,
,----------------------------- - -----------,
-l-
Download the EufyHome app and follow
the in-app instructions to complete the
Wi-Fi connection. You then will be able to
control RoboVac via this app. Refer to the
Owner's Manual for details.
EufyHome
0
~ GETITON
~• Google Play
0

Important Tips
When using for the first tim e, follow RoboVac to observe and re solve any problems that may occur.
A B C
D
A Remove power cords and small objects from the floor that may entangle RoboVac. Use the
supplied cable ties to organize your wires and power cords.
B Fold tasseled edges of area rugs underneath to prevent tangling RoboVac. Avoid cleaning very
dark-colored high-pile rugs or rugs thicker than 1.02 in/ 26 mm as they may cause RoboVac to
malfunction.
C It is strongly recommended to place boundary strips (sold separately) in front of fireplaces
and certain areas (i.e.air vents) that may cause damage to RoboVac if entered.
D Keep RoboVac away from wet areas during cleaning.
E RoboVac may climb on top of objects less than 0.67 in/ 17 mm in height. Remove these
objects if possible.
F Anti-drop sensors will prevent RoboVac from tumbling downstairs and steep drops in most
cases. Sensors are less effective if dirty or used on carpeted/reflective/very dark-colored
floors. It is recommended to place physical barriers to block off areas where RoboVac may fall.

0ufy
For FAQs and more information, please visit:
www.eufylife.com
T2257 51005003240 V01

RoboVac G15
Owner's Manual

Table of Contents
02 Important Safety Instructions
15
AboutYou rRoboVac
What's in the Box
RoboVac Anatomy
LED Indication
19 UsingYour RoboVac
Important Tips Before Use
Preparation
Charge Your RoboVac
,. Use Your RoboVac
with the EufyHome App
Start/ Stop Cleaning
Select a Cleaning Mode
Select a Suction Power Level
Select BoostlQ™ feature
Use Your RoboVac w it h Amazon Alexa/ Google
Assistant
28 Cleaning and Maintenance
Clean the Dust Collector and Filter
Clean the Rolling Brush
Clean the Side Brush
Replace the Side Brush
Clean the Sensors and Charging Pins
Clean the Swivel Wheel
35 Troubleshooting
Voice Alert
39 Specifications
40 Customer Service
Thank you for purchasing RoboVac Carefully read all the instructions below
before using this device, and keep this manual for future reference.
EN 01

Important Safety Instructions
To reduce the risk of injury or damage, keep these instructions
at hand when setting up, using, and maintaining this device.
WARNING SYMBOLS USED
Ii\. This is the safety alert symbol. This symbol alerts you to
~ potential hazards that could result in property damage
and/orserious bodily harm ordeath.
• This device can be used by children aged from 8
years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision or
instruction concerning use of this device in a safe way
and understand the hazards involved.
• Children should be supervised to ensure they do not play
with this device.
• Cleaning and maintenance shall not be performed by
children without adult supervision.
• This device is only to be used with the power supply unit
provided.
• Before cleaning or maintaining this device, the plug must
be removed from the outlet. .
• The battery in this device should only be replaced by a
skilled professional.
• When removing the battery, disconnect the device from
the supply mains.
• To recharge the battery, only use the detachable
adapter (US/CA: GSCU0600S019V12E; UK:
GSCB0600S019V12E; EU: GSCV0600S019V12E; AU:
GSCS0600S019V12E) provided with this device.
• The battery must be removed before this device is
disposed of. To remove the battery, first unscrew
the screws on the bottom, then remove the back
cover. Remove the battery by disconnecting the quick
02EN

connector.
• The used battery should be placed in a sealed plastic bag
and disposed of safely according to local environmental
regulations.
• The external flexible cable or cord of the power supply
unit cannot be replaced; if the cord is damaged, the
power supply unit shall be disposed of.
• This device is for indoor use only.
• This device is not a toy. Do not sit or stand on this device.
Small children and pets should be supervised when this
device is operating.
• Store and operate this device in room temperature
environments only.
• Do not use this device to pick up anything that is burning
or smoking.
• Do not use this device to clean up spills of bleach, paint,
chemicals, or anything wet.
• Before using this device, pick up objects like clothing and
loose paper. Lift up cords for blinds or curtains. Move
power cords, sharp-pointed and fragile objects out of the
way. Ifthis device passes over a power cord and drags it,
an object could be pulled off a table or shelf.
• If the room to be cleaned has a balcony, a physical barrier
should be used to prevent access to the balcony and to
ensure safe operation.
• Do not place anything on top of this device.
• Be aware that this device moves around on its own.
Take care when walking in the area where this device is
operating to avoid stepping on it.
• Do not operate this device in areas with exposed
electrical outlets on the floor.
• Do not expose the electronics of this device, its battery,
or the integrated Charging Base. There are no user-
serviceable parts inside.
• Do not use this device on an unfinished, unsealed, waxed
or rough floor. It may result in damage to the floor and
EN03

this device. Use only on hard floor surfaces or low-pile
carpets, and not on carpets with tasseled edges or loose
threads.
• This device has been designed to be used on floors
without scratching them. We still recommend that you
test this device on a small area of the room to be cleaned
to ensure no scratches are made before cleaning the
whole room.
• Only use attachments recommended or described in this
manual.
• Do not handle the appliance or plug with wet hands.
• Ensure that the dust bag and/or filters are correctly in-
place before usage.
• Do not use a battery pack or appliance that is damaged
or modified. Damaged or modified batteries may exhibit
unpredictable behavior resulting in fire, explosion, or risk
of injury.
• Do not expose the battery pack or appliance to fire or
excessive temperature. Exposure to fire or temperature
above 130°( may cause an explosion.
• Do not modify or attempt to repair the appliance or the
battery pack (as applicable), except as indicated in the
instructions for use and care.
• Follow all charging instructions and do not charge the
battery pack or appliance outside of the temperature
range specified in the instructions. Charging improperly
or at temperatures outside of the specified range may
damage the battery and increase the risk of fire.
04EN

Notice
-This symbol
on the device or its packaging
indicates:
Do not dispose of electrical appliances as unsorted
municipal waste; use separate collection facilities.
Contact your local authority for information
regarding the collection systems available. If
electrical appliances are disposed of in landfills or
dumps, hazardous substances can leak into the
groundwater and get into the food chain, damaging
your health and well-being. When replacing old
appliances with new ones, the retailer is legally
obliged to take back your old appliance for disposal
at least free of charge.
FCC Statement
This device complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) This device
may not cause harmful interference, and (2) this device must
accept any interference received, including interference that
may cause undesired operation.
Warning: Changes or modifications not expressly approved
by the party responsible for compliance could void the user's
authority to operate the equipment.
Note: This equipment has been tested and found to comply
with the limits for a Class Bdigital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation.
This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee ENOS

that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures: (1)
Reorient or relocate the receiving antenna. (2) Increase the
separation between the equipment and receiver. (3) Connect
the equipment into an outlet on a circuit different from that to
which the receiver is connected. (4) Consult the dealer or an
experienced radio/ TV technician for help.
ISED Compliance Statement
This device contains license-exempt transmitter(s)/
receiver(s) that comply with Innovation, Science and
Economic Development Canada's license-exempt RSS(s).
Operation is subject to the following two conditions:
1. This device may not cause interference.
2. This device must accept any interference, including
interference that may cause undesired operation of the
device.
RF Exposure Compliance Statement
This equipment complies with FCC/IC radiation exposure
limits set forth for an uncontrolled environment. This
equipment should be installed and operated with minimum
distance 20cm between the radiator and your body.
Declaration of Conformity
This product complies with the radio interference
requirements of the European Community . Hereby, Anker
Innovations Limited declares that the radio equipment type
T2257 is in compliance with Directive 2014/53/EU. The full
text of the EU declaration of conformity is available at the
following internet address: https://www.eufylife . com/
06EN

Maximum output power: 18 dBm (For EU)
Frequency band: 2.4G band (2.4000GHz - 2.4835GHz)
GB Declaration of Conformity
Hereby, Anker Innovations Limited declares that the
product type T2257 is in compliance with Radio Equipment
Regulations 2017 and The Restriction of the Use of
Certain Hazardous Substances in Electrical and Electronic
Equipment Regulations 2012. The full text of the GB
declaration of conformity is available at the following
internet address: https://www.eufy.com.
The following importer is the responsible party (contract for
EU and UK matters)
Anker Technology (UK) Ltd
Suite B, Fairgate House, 205 Kings Road, Tyseley,
Birmingham, Bll 2AA, United Kingdom
Anker Innovations Deutschland GmbH
Georg-Muche-Strasse 3, 80807 Munich, Germany
Trademark Notice
• Amazon, Echo, Alexa and all related logos are trademarks
of Amazon.com, Inc. or its affiliates.
• Apple and the Apple logo are trademarks of Apple Inc.,
registered in the U.S. and other countries. App Store is
a service mark of Apple Inc., registered in the U.S. and
other countries.
• Google Play and the Google Play logo are trademarks of
Google Inc.
• Google Home is a trademark of Google Inc.
EN07

AboutYourRoboVac
What's in the Box
RoboVac Charging Base Power Adapter
Side Brush (x1)
Cleaning Tool
Cable Ties (xS)
Owner's Manual
& Other Documents
EN 15

RoboVac Anatomy
A. Top & Side
---- Auto cleaning control button
~--- Wi-Fi status light
--Bumper
--~-- Dust collector
B. Bottom
Charging contact pins
Side brush
Drop sensor
Main power switch (On/Off)
16 EN
.___ __ Dust collector release button
Drop sensor
Charging contact pins
Swivel wheel
Drop sensor
Wheels
Brush guard
Rolling brush
Dust Collector

C. Dust Collector
D. Suction Inlet
Dust collector
Suction inlet
E. Charging Base
Charging contact pins
Filter
Suction inlet
Power cord storage
compartment
l---- Power socket
EN17

LED Indication
You can see the status of RoboVac from the LED indicators.
C) (Power Status Light) Status
Pulsing orange Charging
Solid blue
Standby/Cleaning/ Fully charged
Solid orange
Low power and returning to Charging Base
• RoboVac is off.
Off •
To conserve power, the light automatically turns off
when RoboVac is not docked to the Charging Base
and has been inactive for 10 minutes.
RoboVac has an error.
Flashing red & Voice alert
Refer to the "Troubleshooting>Voice Alert" section in
this manual for solutions.
~ (Wi-Fi Status Light) Status
Slow lyflashing blue Waiting for connection
Rapidly flashing blue Connecting with your wireless router
Solid blue Connected to your wireless router
..
18 EN

Using Your RoboVac
Important Tips Before Use
A C
D
...
(D Remove power cords and small objects from the floor that may entangle RoboVac.
Use the supplied cable ties to organize your wires and power cords.
G) Fold tasseled edges of area rugs underneath to prevent tangling RoboVac. Avoid
cleaning very dark-colored high-pile rugs or rugs thicker than 1.02 in/26 mm as
they may cause RoboVac to malfunction.
8 It is strongly recommended to place boundary strips (sold separately) in front of
fireplaces and certain areas (i.e. air vents) that may cause damage to RoboVac if
entered.
(!) Keep RoboVac away from wet areas during cleaning.
G RoboVac may climb on top of objects less than 0.67 in/17 mm in height. Remove
these objects if possible.
0 Anti-drop sensors will prevent RoboVac from tumbling downstairs and steep drops
in most cases. Sensors are l ess effective if dirty or used on carpeted/reflective/very
dark-colored floors. It is recommended to place physical barriers to block off areas
where RoboVac may fall.
EN19

Preparation
0 Remove the foam blocks beside the bumper before use.
f) Install the side brush before use.
E) Turn on the main power switch on the bottom of RoboVac.
20EN

C, Place the Charging Base on a level surface and against a wall.
00
0 Remove objects wit hin 3 ft / 1 m of the left and r ight side and within 6 ft/ 2 m of
the front of the Charging Base. If you cannot remove the objects, move RoboVac
to a new place and check whether RoboVac can return to the Charging Base
normally; if not, contact eufy customer service for help.
C, Connect the adapter to the Charging Base and a wal l outlet.
• ► Whe n the Charging Base connects to AC power, the LED indicator on the
Charging Base is SOLID W HITE.
.-··----······--·--·-··-----·····--········--·-····----·····-----······-----------·······---······---······
i -l-
.
• Install t he Charging Base in a location th at RoboVac ca n easily access. It is
recommended to place the Charging Ba se against a wall, and on a hard-level
surface rather than on ru gs or ca r pe t s.
Always keep the Charging B ase plugged in, ot herwise RoboVac will not
au tomatically return to it.
. .
·····························································-····-------···------···--------·-----·-·--··
EN 21

Charge Your RoboVac
···-········----··················-········-- ·······--· ······· · ········ · ············· · ···················· . .
-t-
• Make sure RoboVac is fully charged before use.
• RoboVac will return to the Charging Base at the end ofa cleaning cycle or
when its battery is running low.
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················································· · ·······················································•
Attach RoboVac to the Charging Base by aligning its charging pins with the charging
pins on the base.
·····-················-····················-·--········--················································· . .
: , •, • Turn o ff the main power switch if RoboVac will not be used for a long
j -,- period of time. To preserve the battery's lifespan, recharge at least once
: every 6 months.
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· ······· · ·· · ·· · ························--········-· · ····························-········-················
Use Your RoboVac with the EufyHome App
To enjoy all available features, it is recommended to control your RoboVac via the
EufyHome app.
Before you start, make sure that:
• Your smartphone or tablet is connected to a Wi - Fi network .
• - Your smartphone or tablet is running iOS 10.0 (or above) or Android 5.0 (or
above).
• The 2.4GHz band wireless signal is enabl ed on your wireless router.
• The Wi-Fi status light on RoboVac is slowly flashing blue.
• RoboVac is attached to the Charging Base to ensure it has enough power during
setup.
22 EN