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Dear Customer,
THANKS! You had a choice, and you bought an Everlast. We appreciate you as a customer and hope that
you will enjoy years of use from your welder.
Please go directly to the Everlast website to register your unit and receive your warranty informaon. Your
unit registraon is important should any informaon such as product updates or recalls be issued. It is also
important so that we may track your sasfacon with Everlast products and services. If you are unable to
register by website, contact Everlast directly through the sales department through the main customer ser-
vice number in your country. Your unit will be registered and warranty will be issued and in full eect. Keep
all informaon regarding your purchase. In the event of a problem you must contact technical support be-
fore your welder can be a candidate for warranty service and returned.
Please review the current online warranty statement and informaon found on the website of the Everlast
division located in or nearest to your country. Print it for your records and become familiar of its terms and
condions. At the me of this manual prinng the MOSFET based SuperUltra 206i, 206Pi, have a 3 year
warranty in the United States. See the Everlast website, www.everlastgenerators.com for complete de-
tails. Accessories are covered under a separate warranty which may vary in length.
Everlast oers full technical support, in several dierent forms. We have online support available through
email, and a welding support forum designed for customers and noncustomer interacon. Technical advisors
are acve on the forum daily. We also divide our support into two divisions: technical and welding perfor-
mance. Should you have an issue or queson concerning your unit, please contact performance/technical
support available through the main company headquarters available in your country. For best service, call
the appropriate support line and follow up with an email, parcularly during o hours, or in the event you
cannot reach a live person. In the event you do not reach a live person, as is likely during heavy call volume
mes, holidays, and o hours, leave a message and your call will be returned normally, within 24 hours. Al-
so, for quick answers to your basic quesons, join the company owned forum available through the website.
You’ll nd knowledgeable, helpful people and sta available to answer your quesons, and perhaps nd a
topic that already addresses your queson at hp://www.everlastgenerators.com/forums/.
Should you need to call or write, always know your model name, purchase date and welder manufacturing
inspecon date. This will assure the quick and accurate customer service. REMEMBER: Be as specic and
informed as possible. Technical and performance advisors rely upon you to carefully describe the condi-
ons and circumstances of your problem or queson. Take notes of any issues as best you can. You may
be asked many quesons by the advisors to clarify problems or issues that may seem very basic. However,
diagnosis procedures MUST be followed to begin the warranty process. You must receive an Return Au-
thorizaon number before returning your unit to Everlast for Repair. Repairs made by un-authorized re-
pair centers are not reimbursable under the warranty agreement.
Please, keep in mind that our technical advisors can’t assume anything diagnosing the unit, even with ex-
perienced users, and must cover all aspects to properly diagnose the problem. The advisor must start at a
basic level diagnosis before proceeding to more complex issues. Full cooperaon during the diagnoses will
help insure you have the most accurate and helpful diagnosis possible. In many cases, it may even result in
a remedy over the phone. Depending upon your issue, it is advisable to have basic tools handy such as
screwdrivers, wrenches, pliers, and even an inexpensive test meter with volt/ohm funcons before you
call.
Let us know how we may be of service to you if you have any quesons or problems.
Sincerely,
Everlast Customer Service