Evo Elevation 40e User manual

ElevationTM 40E Plancha

High Performance Cooking Equipment

Operator’s Manual

Indoor Use Only

Rev- 01/2022

E514595

E470119

Elevation™40E Plancha

CONTENTSCONTENTS

SAFETY WARNINGS 3

LIMITED WARRANTY 4-5

INTRODUCTION

What is Live-Action Display Cooking 6

A High Volume Plancha with Smart HeatTM Technology 6

About Evo America, LLC 6

EQUIPMENT FEATURES

Know Your Elevation™ 40E Plancha 7

CONTROL PANEL

Startup / Home Screen 8

Operation / Cooktop Status Screen 9

Administration Settings - Set Temperature Screen 10

MAINTENANCE

Cleaning - The Cooking Surface 11

Cleaning - Removing and Washing The Spillover Tray 12

Cleaning - Drip Pan 13

Cleaning - Stainless Steel Top, Side and Back Panels 14

TROUBLESHOOTING ISSUES

Display Screen Will Not Respond 15

The Display Appears Functional But There’s No Heat 15

The Fan Continues To Operate After The Unit Is Off 15

APPENDIX 1-3

#1 REQUIRED PLANCHA CLEANING AND MAINTENANCE SCHEDULE 16

#2 CLEANING THE COOKING SURFACE 17

#3 SPECIFICATIONS 18

Warranty Repair Service Provided By

Evo America, LLC

Please call 866-626-1802

Monday - Friday 8am-6pm PST

Elevation™40E Plancha

FOR YOUR SAFETY - Storing Flammable Materials

DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE VAPORS OR LIQUIDS IN THE VICINITY OF THIS OR ANY OTHER

APPLIANCE.

WARNING - Do Not Misuse Equipment

IMPROPER INSTALLATION, ADJUSTMENT, ALTERATION, SERVICE OR MAINTENANCE CAN CAUSE PROPERTY DAMAGE,

INJURY, OR DEATH. READ THE INSTALLATION, OPERATING AND MAINTENANCE INSTRUCTIONS THOROUGHLY BEFORE

POSITIONING, INSTALLING, MAINTAINING OR SERVICING THIS EQUIPMENT.

PLEASE READ ALL SECTIONS OF THIS MANUAL AND RETAIN FOR FUTURE REFERENCE.

THE UNIT WHEN INSTALLED, MUST BE ELECTRICALLY GROUNDED AND COMPLY WITH LOCAL CODES, OR IN THE ABSENCE OF LOCAL

CODES, WITH THE NATIONAL ELECTRICAL CODE.

Users are cautioned that maintenance and repairs must be performed by an Evo America, LLC Authorized Service Agent using

genuine Evo America, LLC Replacement parts. Evo America, LLC will have no obligation with respect to any product that

has been improperly installed, adjusted, operated or maintained in accordance with national and local codes or installation

instructions provided with the product, or any product that has its serial number defaced, obliterated or removed, or which

has been modied or repaired using unauthorized parts or by unauthorized service agents. The information contained herein,

(including design and parts specications), may be superseded and is subject to change without notice.

• This unit must be operated by a qualied person.

• DO NOT operate without reading this manual.

• DO NOT attempt to repair or replace any part of this appliance unless all main power supplies have been disconnected.

• DO NOT clean this appliance unless the power supply is disconnected.

• USE EXTREME CAUTION in setting up, operating and cleaning this appliance to avoid coming in contact with hot surfaces

(including parts). Wear suitable protective clothing or use proper utensils to prevent the risk of burns.

IMMEDIATELY INSPECT FOR SHIPPING DAMAGE

All containers must be examined for damage before and during unloading. The freight carrier has assumed responsibility for its

safe transit and delivery. If equipment is received damaged, either apparent or concealed, a claim must be made with the

delivering freight carrier.

SAFETY WARNINGS

Elevation™40E Plancha

LIMITED WARRANTY

Commercial Limited Warranty for the Elevation™40E Plancha

Evo Inc. warrants to the original commercial food service purchaser that the Evo Elevation™Plancha will be free from defects in material and

workmanship for a period of one (1) year from the original installation date, or 90 days after shipment, whichever is earlier. Evo’s obligation under

this warranty shall be limited to replacing or repairing, at its option, any part found to be defective within the specied warranty period. Any labor

expense or part failure incurred after the warranty period will be the responsibility of the end user.

This warranty is non-transferable and applies only to the original purchaser/owner to whom the Evo Elevation™Plancha was delivered. Any such

transfer shall void the warranty.

Cleaning and maintenance instructions are included in the Elevation™Operators Manual and Evo provided training material.

Service calls and/or part replacement resulting from lack of maintenance may not be covered under this warranty.

THIS WARRANTY DOES NOT COVERTHIS WARRANTY DOES NOT COVER

1. Damage, part failure or performance issues resulting from lack of maintenance as detailed in the Elevation™Operators Manual and Evo pro-

vided training material. Cost of repair calls scheduled by Evo during the warranty period and found to be resulting from lack of recommended

maintenance will be charged to the end user.

2. Any defect or cosmetic damage to cooktop or stainless-steel cabinetry due to or resulting from ordinary wear and tear, handling, abuse,

misuse or during installation.

3. Any damage resulting from voltage conditions, blown fuses, open circuit breakers or any other damage due to the inadequacy or interrup-

tion of electrical service.

4. Any unit from which the serial number has been removed or altered, or modications made by unauthorized service personnel.

5. Damages as a result of oods, winds, res, lightning, accidents, corrosive environment, improper installation or installation not in accordance

with local electrical codes.

Evo, or its suppliers, shall not be liable, directly or indirectly, under any circumstances for consequential or incidental damages, including, but not

limited to: (i) any loss of business or prots; and (ii) labor, material or other charges, claims losses or damages incurred or suffered from, in connec-

tion with or in consequence of the working upon, alteration, or repair of any such defective products or parts by persons or rms other than con-

tracted directly by Evo.

Elevation™40E Plancha

Commercial Limited Warranty for the Elevation™40E Plancha

WHEN WARRANTY REPAIR IS NEEDED

How To Contact Evo

1. Call Evo directly at 503-626-1802 or Toll-free at 866-626-1802

2. Email [email protected]

Information Needed

1. Provide the Elevation™model and serial number

2. Provide as much detail as possible on the problem – what happened, when did the problem start

3. Provide any relevant pictures of damage or condition of unit

4. Provide phone numbers and email for site contact

5. Provide details on any special access or service company requirements that could prevent completion of a service

call

Evo will contact the site to obtain details and ask diagnostic questions, and Evo will schedule an authorized warranty

service provider. If determined necessary, Evo will send the required parts directly to the customer location to hold for a

technician.

LIMITED WARRANTY

Elevation™40E Plancha

INTRODUCTION

What is Live-Action Display Cooking

Live-Action Display Cooking is performed by a chef in front of an audience where the chef creates theater and participation by engaging

people with the sights, sounds and avors of freshly prepared food. Every culture cooks foods in an open kitchen or outdoors where food

preparation is equal parts avor and entertainment, and the cooking equipment is as varied as our culture such as American barbecue,

French rotisserie and Brazilian churrasco, to Chinese wok and Japanese teppan cooking.

A High Volume Plancha with Smart HeatTM Technology

Of the thousands of variations of display cooking equipment a chef can employ, one of the most versatile cooking platforms is the heated

at plancha or teppan griddle plate. Unfortunately when used indoors, this style of griddle plate inevitably produces grease laden air

which is an undesirable byproduct that can be a health hazard to both the chef and the audience. The conventional way of dealing with

this issue is to install ventilation devices such as a grease hood above the griddle. This hood is connected to an air/grease duct that leads

to the outside, providing the air passage through which grease laden air can be removed by a suction motor (often installed at the end of

the air duct).

About Evo America, LLC

Evo was founded by innovative food people with a passion for cooking and entertaining. As a cooking equipment manufacturer, it’s

our love of connecting people around food that guides everything we do. Since 2001, we have built a full line of exceptionally energy-

efcient gas and electric, indoor and outdoor, commercial and residential, attop cooking equipment, all designed to create a social

cooking experience. Made in America, Evo equipment is the leading live-action display cooking equipment in the world and built to last a

lifetime. Our commercial cooktops are used by food service professionals and top chefs as a versatile cooking platform, and as a conduit

to communicate a fresh-prepared, farm-to-table message. Evo commercial equipment can be found at Whole Foods, Google, Apple,

Microsoft, Marriott, Sheraton, Hyatt, Hilton, and hundreds of other A-list companies. Our residential cooking appliances compliment indoor

and outdoor kitchens, and are used by thousands of consumers as a fun, healthy, and social way to cook for family and friends.

Elevation™40E Plancha

EQUIPMENT FEATURES

Know Your Elevation™40E Plancha

Intuitive touch-screen control

for setting temperature presets.

Heavy gauge stainless-steel

food fence

Adjustable 4” equipment legs

to easily clean under plancha

Grease pan door with

large, 7 qt. capacity grease

collection pan

High efciency electric plancha

with dimensions measuring

28.5” x 40” (724mm x 1016mm)

Large drip rail surrounds 3

sides of plancha

208V, 3-Phase, 60AMP

dedicated electrical circuit

(45Amp maximum draw)

Elevation™40E Plancha



Elevation 40E Plancha

Revision: TCU 1.00.04

SCREEN PAGE 1

Evo, Inc. 20360 SW Avery Ct., Tualatin Oregom 97062 USA

Startup / Home Screen

System Version

Model Name

Evo America, LLC. Contact Detail

CONTROL PANEL

Power Button

Elevation™40E Plancha

550

PRESET

HOT

SURFACE

SCREEN PAGE 2

COOKTOP STATUS



Heater Control

Indicator

Function #1

Main Power ON/

OFF Control

Function #3

FUNCTION

#1 Colored boxes indicate active individual

heaters (If the outlined boxes are white,

this indicates an inactive heater).

#2 Shows currently selected Preset

Temperature. There are two temperature

presets and a manual option available.

Raise and Lower buttons will only be

visible when using manual mode.

#3 Main Control button is used to place the

plancha into standby mode. This will stop

all heating functions.

#4 Clean Screen button is pressed before

cleaning the display screen.

#5 Shows Cold Surface if plancha cooking

surface is less than 125˚F.

#6 Used to return to the previous screen,

when available.

#7 Used to enter the SET TEMPERATURE

screen to change or select the PRESET

temperatures.

Preset Temperature

Indicator

Function #2

Back / Return

Button

Function #6

Operation / Cooktop Status Screen

CONTROL PANEL

Surface Temperature

Indicator

Function #5

Administration

Settings

Function #7

Clean Screen

Button

Function #4

COLD SURFACE

MANUAL

225 °F

--+

Elevation™40E Plancha

HOT

SURFACE

SCREEN PAGE 6

SET TEMPERATURE



550

475

Preset

375

Manual

Preset

Administration Settings - Set Temperature

FUNCTION

#1 Select a Preset and set the temperature.

It is recommended to set temperature

presets for 1, 2, and Manual based on

menu plan.

#2 To increase temperature select the

“+”

button.

To decrease temperature select the

“-”

button.

#3 Press the back arrow icon to return to

the previous screen.

Use “+” or “-” to set

temperature.

Function #2

CONTROL PANEL

Select Preset 1, 2 or

Manual.

Function #1

PRESET 1 PRESET 2 MANUAL

COLD SURFACE

225 °F

--+

350 °F

--+

200 °F

--+

Back / Return Button

Function #3

Elevation™40E Plancha

Cleaning - The Cooking Surface

MAINTENANCE

There are several methods for cleaning the cooking surface. The

following guidelines are offered as a ‘best practice’ method for the

Elevation™40E Plancha.

CAUTION: Do not pour water onto

hot griddle surface because super

heated steam can develop and

cause severe skin burns.

1. Using a scraper or spatula, scrape and remove loose debris by

sweeping into the spillover slot.

2. While the cooking surface is still warm, scrub the surface with a

grill pad with a small amount of oil in a circular motion, using a grill

pad holder to maintain even pressure on the pad.

3. For heavy carbon buildup, it may be necessary to use a grill

screen in combination with the grill pad.

4. Thoroughly wipe the surface with a terry cloth towel to remove

any debris from the grill pad and grill screen.

5. Apply a thin layer of vegetable oil over the entire surface with

a clean cloth to condition the steel surface and help prevent

rusting.

SEE APPENDIX 2 FOR DETAILED GRIDDLE SURFACE CLEANING INSTRUCTIONS

Steel Griddle

Cooking Surface

Cleaning handle,

Pad and screen. Scraper

Spillover Slot

Elevation™40E Plancha

MAINTENANCE

Cleaning - Removing and Washing Spillover Pan and Drawer

Establish a daily cleaning cycle to keep the spillover pan and enclosure

area clean and free of debris. Empty and clean the spillover pan often

to avoid unnecessary overow of the spillover pan.

1. To remove the spillover pan, open the waste door and remove the

pan. Use caution and keep the pan level to prevent spills.

2. Return a clean pan to the drawer and close the waste door.

3. Remove the pan daily for cleaning inside the enclosure. To remove

the pan, open the waste door by grasping the bottom slot and pull

out while lowering the door. Throughly clean inside the enclosure and

the spillover slot.

Throughly clean inside the

enclosure and the spillover slot.

Open waste door and

remove spillover pan.

Remove the spillover pan to

clean inside the enclosure

and under the pan daily.

Elevation™40E Plancha

MAINTENANCE

Cleaning - Drip Pan

Establish a regular cleaning schedule to ensure all food debris and

spills are cleaned daily.

1. Using terry cloth or paper towels, clean the drip pan area around

the cooking surface to remove oil and food debris. Where

necessary, use warm soapy water to soften and remove debris.

Always use a non-abrasive cleaner

when cleaning stainless steel areas

to avoid scratching, dulling or

damaging the surfaces.

Clean the stainless steel drip pan

area under the cooking surface.

Elevation™40E Plancha

MAINTENANCE

Cleaning - Stainless Steel Top, Sides and Back Panels

Regularly clean the exterior stainless steel panels and keep the LED

display panel area clean and free of food splatters. Also, check

regularly under the unit to ensure there is no excess lint or debris

blocking airow from the discharge fans. Regular cleaning will

preserve the integrity of the display control surface and overall

appearance of the unit.

1. Wipe exposed, cleanable stainless steel surfaces when cool with

a mild detergent and warm water. Stubborn residue spots should

be soaked with warm soapy water and rubbed clean with a terry

cloth or paper towel. Dry thoroughly with a clean cloth.

2. Always rub stainless steel in the direction of the metal grain to

prevent scratching. Use a stainless steel cleaner if you want a high

shine. Never use abrasive scour pads or steel wool on stainless

steel.

3. The control panel surface is made from a plastic material and

requires delicate cleaning. Use warm soapy water and a soft

cloth. Do not power wash, do not use abrasive scour pads or

solvent cleaners since these will damage the control panel.

4. Never spray the louvered areas or control panel with steam or

water, this will allow moisture into the control cavity which could

damage electrical components.

Inspect all exterior surfaces as

often as possible to ensure they

are kept clean and there is no

debris blocking airow across the

side louvers or bottom fan screens.

Clean the stainless steel and display area with a terry cloth or

paper towels and warm soapy water. Never power wash or

use abrasive cleaning pads.

Clean the inlet air louvers on each side and make sure there

is no excess build-up of lint or dirt. Use a brush as necessary

to remove debris from the louver area.

Clean the inlet air louvers on back and make sure there is no

excess build-up of lint or dirt. Use a brush as necessary to

remove debris from the louver area.

Elevation™40E Plancha

TROUBLESHOOTING

TROUBLESHOOTING ISSUES

This section describes how to solve common problems you may encounter when using your Elevation™40E Plancha. Many problems

have simple solutions.

#1 Display Screen Will Not Respond

1. Ensure the unit is plugged into a correct voltage and amperage electrical circuit. (See Appedix 3)

2. If a cord and plug is installed, have a certied electrician check the cord wiring has not become dislodged from inside the plug

thereby preventing a secure electrical connection.

3. Check the electrical breaker panel to ensure the circuit breaker has not tripped. If it has been tripped, reset the breaker by switching

to the “On” position.

#2 The Display Appears Functional But There’s No Heat On The Cooking Surface

1. Ensure the Power button has been pressed and the screen has switched to the Cooktop Status screen. Ensure there are colored

boxes cycling on the display screen.

2. Check the unit is connected to the correct voltage and amperage electrical circuit. (See Appedix 3)

3. Unplug the unit from power or cycle electrical breaker to reset the CPU control program.

#3 The Cooling Fans Continue To Operate After The Unit Is Turned Off

1. This is normal. The fans will continue to operate until the cooking surface temperature is below 125°F (52C).

Elevation™40E Plancha

DAILY MAINTENANCE

1) Remove and clean the spillover pan.

2) Clean the drip pan area around the cooking surface.

3) Clean the cooking surface per the recommended instructions (APPENDIX 2).

APPENDIX 1

REQUIRED ElevationTM 40E PLANCHA SYSTEM CLEANING AND MAINTENANCE SCHEDULE

WEEKLY MAINTENANCE

1) Clean the louvers on each side and ensure there are no food spills, lint or dirt blocking louver airow.

2) Clean the discharge fan screens and make sure there is no food spills, lint or dirt blocking airow from the discharge fans.

Please Contact Evo America, LLC for Evo Genuine Parts and Accessories.

Phone: 866-626-1802

Monday - Friday from 8am to 5pm PST

Elevation™40E Plancha

APPENDIX 2

CLEANING THE COOKING SURFACE

It’s important to keep your cooking surface clean to prevent food from sticking, to provide better heat conductivity, to prevent

unwanted avors and to provide a better overall appearance of your display cooking unit.

PROCEDURE

1. Start by scraping large particles of debris with the provided scraper.

Scrape the debris into the spillover tray located at the lower left of the cooking surface.

2. Place one gray polishing pad between the handle base and one grill screen, so the grill screen makes

direct contact with the cooking surface.

3. Pour a small amount of vegetable oil on the cook surface and lightly scrub the surface in a circular motion.

4. Wipe the surface clean with a paper towel or cotton terry cloth towel.

5. Finish by wiping a small amount of vegetable oil over the entire surface to condition the steel surface and help prevent rusting.

TOOLS NEEDED TO PROPERLY CLEAN THE COOKING SURFACE

Metal Scraper

Grill Screen

Grill Polishing Pad

Grill Pad Holder

Vegetable Oil

Paper Towels or Terry Cloth Towels

TIPS FOR SUCCESS

1. The cooktop is easier to clean when slightly warm.

2. Clean the cooktop after each use.

3. A scraper works very well for removing heavy food particles.

4. Small amount of water can be used to loosen food particles when the cooktop is slightly warmed. Never put water on a hot

cooking surface because super-heated steam may develop and cause severe skin burns.

Elevation™40E Plancha

Specications 9 Heating Elements (Only 5 heaters energized at any given time)

Cooking Surface Dimensions (Overall griddle size) 40” x 28.5” (1016mm x 724mm)

Heating Element Voltage (V) 208V

Phase 3

Frequency (Hz) 60 HZ

Current (A) 45 A (With a maximum of 5 heaters energized)

Maximum Current Requirement (A) 60 A Breaker

Power Cord 600V Type SOOW 4/4 4AWG, 6ft with NEMA 15-60 Plug

APPENDIX 3

Evo America, LLC

20360 SW Avery Ct., Tualatin, OR 97062 USA

Ph 866.626.1802 Fax 503.213.5869 [email protected]

Evo is protected under U.S. Patents 9,897,328, 9,869,474, 10,139,113, 9,903,595, 10,842,540, 7,825,353 and U.S. Patents Pending. Evo is a registered trademark of Evo America, LLC. ©2022 All rights reserved.

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