Evonicfires EVOFLAME User manual

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SET-UP GUIDESET-UP GUIDE
EVOFLAMEEVOFLAME
EnglishEnglish
In order for your fire to connect to the app, your internet router and smart device should
meet the following minimum requirements;
Wi-Fi Router
• Compatible with IEEE 802.11n/g/b
• WPA2 encryption
• Radio frequency: 2.4GHz band
• Wireless auto channel: auto search for wireless LAN radio channel free of interference
• Support for the User Datagram Protocol (UDP)
• The minimum distance from your internet router to the fire should be 70cm
Smart Device
• IOS 8.0 or Android 4.4
MINIMUM REQUIREMENTS
E-Smart App on
the Apple Store
E-Smart App on
the Google Play
Store

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CONTENTS
What is Evoflame?................................................................................................3
Minimum Requirements........................................................................................ 3
Step-by-Step Guide.............................................................................................. 4
Using the E-Smart Cloud App............................................................................... 6
Updating your fire................................................................................................ 9
Troubleshooting................................................................................................... 9

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WHAT IS EVOFLAME?
Evoflame is a range of fires developed by Evonic Fires which allows you to operate your
fire using the E-Smart Cloud app on a smart phone or any internet connected device. This
enables you to change the flame effect, operate the heater, and change the temperature
all through the app.

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STEP-BY-STEP GUIDE
Make sure that your fire is plugged in and
the switch is on. Then turn on your fire
by pressing the rocker switch to the ‘ON’
position.
Download the E-Smart Cloud app from the
Apple Store, or Google Play Store.
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Open the Settings panel on your device
and connect to the fire’s wireless
connection. The name of the fire’s WiFi will
vary depending on the model.
Open the E-Smart app.
To begin using the app you first need to pair your appliance to the app,To begin using the app you first need to pair your appliance to the app,
we have created a video on our Youtube channel to guide you through thewe have created a video on our Youtube channel to guide you through the
process of pairing your appliance to your smart phone or tablet. Scan theprocess of pairing your appliance to your smart phone or tablet. Scan the
QR code to be taken to the video and get started. Alternatively follow theQR code to be taken to the video and get started. Alternatively follow the
step-by-step guide below.step-by-step guide below.

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Open the settings panel on the app’s Home
Screen.
Scroll down to the ‘IoT Registration’
section and fill in your email address and
create a password. Press ‘Save’.
Then select the grey WiFi button.
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Select your router from the drop down box,
and enter your router’s password. Press
the eye icon to double check for mistakes.
Press ‘Save and Connect’.
Only select Static IP if advised by an IT
professional.
The pairing process between your device,
the fire, and your router will now take
place. This may take a few minutes, and
when the app shows ‘Redirect’ you may
see the lighting on your fire change colour.
This is completely normal.
Save

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USING THE E-SMART CLOUD APP
HOME PAGE
On the Home Page of the E-Smart App you can see the name of your fire, the chosen
temperature, and the actual temperature.
On the left hand side you can select the timer, shop, and app settings. On the right hand
side you can turn the lights in the fire on and off, and also turn the heater on and off.
To enter the Control Overview either select the light bulb icon on the top left or the central
temperature box.

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CONTROL OVERVIEW
To adjust the desired temperature of your fire ensure that the heater is selected on theTo adjust the desired temperature of your fire ensure that the heater is selected on the
Home Page in the previous step. Then press, hold, and rotate the temperature dial to setHome Page in the previous step. Then press, hold, and rotate the temperature dial to set
the temperature.the temperature.
By clicking on the lighting icon you can adjust the flame brightness by pressing, holding,By clicking on the lighting icon you can adjust the flame brightness by pressing, holding,
and sliding the tab at the bottom of the screen. Slide left to lower the brightness, and rightand sliding the tab at the bottom of the screen. Slide left to lower the brightness, and right
to increase the brightness.to increase the brightness.

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PROGRAMMING THE TIMER
Single press the clock icon on the HomeSingle press the clock icon on the Home
Page to begin programming the Timer.Page to begin programming the Timer.
Input your desired time in the Time box,Input your desired time in the Time box,
select the action (Fire On/Off/, Heaterselect the action (Fire On/Off/, Heater
On/Off) you want. Deselect the day/sOn/Off) you want. Deselect the day/s
you don’t want it to apply to, and pressyou don’t want it to apply to, and press
the Save button.the Save button.
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The above screen will now show yourThe above screen will now show your
set timer. To delete the timer press theset timer. To delete the timer press the
bin icon. To add an additional timerbin icon. To add an additional timer
scroll down and repeat the process.scroll down and repeat the process.
Press the Back button to return to thePress the Back button to return to the
Home Page.Home Page.

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UPDATING YOUR FIRE
Update
Update your fire by clicking on the triangular icon.
Do not turn your fire off until it is complete
It may take up to 10 minutes to update.

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LOGGING OUT
To log out of your account, single press the exit icon in the top right hand corner of theTo log out of your account, single press the exit icon in the top right hand corner of the
Home Page.Home Page.
Please note that you should not need to log out of the app; once logged in you can stayPlease note that you should not need to log out of the app; once logged in you can stay
logged in for quick and easy operation of your fire.logged in for quick and easy operation of your fire.

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TROUBLESHOOTINGTROUBLESHOOTING

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PROBLEMS CONNECTING
If you are having problems connecting your fire with your device and router
please try the following steps to fix the issue.
•• Switch your fire OFFSwitch your fire OFF
•• Switch your fire ONSwitch your fire ON
(Keep the router switched OFF)(Keep the router switched OFF)
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•• Switch your internet router OFFSwitch your internet router OFF
Please note that this appliance can only be used on a 2.49Hz band, please
see page 3 for the minimum requirements.

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3
•• Go to the WiFi settings on your phone or device.Go to the WiFi settings on your phone or device.
•• Find and select your product/fireFind and select your product/fire

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•• Go to the E-Smart app and click ‘Settings’Go to the E-Smart app and click ‘Settings’

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•• In ‘Device name’ rename your fire.In ‘Device name’ rename your fire.
(Be sure not to use numbers or spaces when renaming your fire)(Be sure not to use numbers or spaces when renaming your fire)
Device
name

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•• In the Settings menu scroll down to the IoT Registration and check thatIn the Settings menu scroll down to the IoT Registration and check that
your email and password are correct.your email and password are correct.
You can click the eye icon to help you see any mistakes.You can click the eye icon to help you see any mistakes.
•• Click SaveClick Save
Save

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•• Click on the grey WiFi buttonClick on the grey WiFi button

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•• Check that the name of your WiFi and the WiFi password are correct, youCheck that the name of your WiFi and the WiFi password are correct, you
can click the eye icon to help you see any mistakes. Only the followingcan click the eye icon to help you see any mistakes. Only the following
symbols can be used in your WiFi password;symbols can be used in your WiFi password;
- numbers 0 to 9 - lower case letters a to z- numbers 0 to 9 - lower case letters a to z
- upper case letters A to Z - ! . , ? + - @ _- upper case letters A to Z - ! . , ? + - @ _
•• Make sure that ‘Set Static IP’ is NOT selected.Make sure that ‘Set Static IP’ is NOT selected.
•• Click ‘Save and Connect’.Click ‘Save and Connect’.

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•• Wait 2 minutes...Wait 2 minutes...
(If it doesn’t appear to be connecting then close the app and then continue(If it doesn’t appear to be connecting then close the app and then continue
with step 10)with step 10)

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•• Switch your fire OFFSwitch your fire OFF
•• Switch your fire ONSwitch your fire ON
•• You can now use the E-Smart Cloud App as normal, please see page 6.You can now use the E-Smart Cloud App as normal, please see page 6.
If the fire still does not connect, then please repeat the process. AfterIf the fire still does not connect, then please repeat the process. After
repeating the process if you still cannot connect then please call our servicerepeating the process if you still cannot connect then please call our service
department on 01789 263868 or [e-mail] on 01789 263868 or [e-mail].
•• Switch your internet routerSwitch your internet router
ONON
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RESETTING YOUR FIRE
If you have entered a wrong email or password during the set-up process,
then you may need to reset your fire to factory settings. To do this your
fire must be updated to the latest version, you can do this by following the
instructions on page 15.
Once your fire is fully updated you can reset it by turning it off and on at the
rocker switch 5 times. Be sure to allow 1 second between each click. There
will be an audible beep after this has been done, you can then continue with
the set up process on page 4.