Extraflame Cleopatra User manual

Stufe a Pellet
User manual
Cleopatra
Read the instructions carefully before installation, use and maintenance.
The instruction book is an integral part of the product.

2

3
Congratulations! You are now the owner of an Extraame stove
The Extraame pellet stove is a great heating solution developed from the most advanced technology
with top quality machining and modern design, aimed at making you enjoy the fantastic sensation that
the heat of a ame gives, in complete safety.
This manual will help you to use your stove correctly. It must be read with great attention before use.
IMPORTANT
Make sure that your dealer lls the space in that is dedicated to your authorised specialist. He will help you
with pleasure if you should have problems using your new pellet stove.
AUTHORISED SPECIALIST
COMPANY _________________________________________________________________
Mr. _______________________________________________________________________
STREET NAME __________________________________________N°. __________________
Post code_______ TOWN/CITY _________________ COUNTY ______________________
TELEPHONE _________________________ FAX __________________________________
Cleopatra has been realised according to the Directive:
89/106 EEC (Construction Products)
and the Standard:
EN 13240

4
Index
Chapter 1
WARNINGS AND SAFETY DEVICES ......................................................................................................................................5
Chapter 2
TECHNICAL FEATURES ..........................................................................................................................................................6
Chapter 3
WHAT IS THE PELLET?............................................................................................................................................................8
PELLET STORAGE........................................................................................................................................................................................................8
PELLET FEEDING.........................................................................................................................................................................................................9
Chapter 4
ASSEMBLY AND INSTALLATION INSTRUCTIONS..............................................................................................................11
GLOSSARY..................................................................................................................................................................................................................11
INSTALLATION .......................................................................................................................................................................................................... 12
ACCEPTED INSTALLATIONS ........................................................................................................................................................................12
UNACCEPTED INSTALLATIONS..................................................................................................................................................................12
CONNECTION OF THE SMOKE CHANNEL OR FITTINGS TO THE FLUE................................................................................................13
GAS EXHAUST SYSTEM.................................................................................................................................................................................13
CHIMNEY OR INDIVIDUAL FLUE................................................................................................................................................................14
APPLIANCE CONNECTION TO THE FLUE AND EXHAUST OF THE COMBUSTION PRODUCTS..........................................15
CHIMNEY CAP...................................................................................................................................................................................................15
CONNECTION TO EXTERNAL AIR INLETS.......................................................................................................................................................16
INSULATION, FINISHINGS, COVERINGS AND SAFETY RECOMMENDATIONS .................................................................................16
NATIONAL, REGIONAL, PROVINCIAL AND MUNICIPAL REGULATIONS.............................................................................................16
Chapter 5
USE17
BASIC INSTRUCTIONS............................................................................................................................................................................................17
AIR REGISTER.............................................................................................................................................................................................................17
IGNITION.....................................................................................................................................................................................................................17
NORMAL FUNCTIONING ...................................................................................................................................................................................... 18
SWITCHOFF..............................................................................................................................................................................................................18
Chapter 6
CLEANING .............................................................................................................................................................................19
USING THE GRATE SHAKER COMBS.................................................................................................................................................................19
ASH DRAWER ............................................................................................................................................................................................................19
CLEANING THE BURNER .......................................................................................................................................................................................19
INSPECTING THE LIDS ...........................................................................................................................................................................................20
CLEANING THE GLASS...........................................................................................................................................................................................20
GASKETS .....................................................................................................................................................................................................................20
CONNECTION TO THE FLUE.................................................................................................................................................................................20
Chapter 7
RECOMMENDATIONS FOR USE...........................................................................................................................................21
Chapter 8
WARRANTY ...........................................................................................................................................................................23
Chapter 9
QUALITY CONTROL..............................................................................................................................................................25

5
WARNINGS AND SAFETY DEVICES
Chapter 1
The stoves produced in our establishment are built
paying attention to the individual components in a
way to protect the user and the installer from any
accidents.
Installation must be carried out by authorised
personnel who must provide the buyer with
a system declaration of conformity certificate
and will assume full responsibility for final
installation and as a consequence the correct
functioning of the installed product.
It is necessary to bear in mind all laws and
national, regional, provincial and town council
Standards present in the country the appliance
has been installed.
Extraflame S.p.A. cannot be held responsible for
the failure to comply with such precautions.
The instruction manual is an integral part of the
product: make sure that it always accompanies
the appliance, even if transferred to other owners
or user or is transferred to another place. If it is
damaged or lost, request another copy from the
area technician.
This stove must be destined for the use for which
it has been expressly realised. The manufacturer
is exempt from any liability, contractual and
extracontractual, for injury/damage caused to
persons/animals and objects, due to installation,
adjustment and maintenance errors and improper
use.
After the packaging has been removed, check the
integrity and completeness of the contents. If this
does not comply, contact the dealer where the
appliance was purchased.
All components that make up the stove must be
replaced with original spare parts exclusively by
an authorised after-sales centre, thus guaranteeing
correct functioning.
The stove must be serviced at least once a year,
programming it in advance with the technical after-
sales service.
For safety reasons, remember that:
The stove must not be used by children or
unassisted disabled persons.
The safety and adjustment devices must not be
modied without the authorisation or indications
of the manufacturer.
Do not close or reduce the dimensions of the
airing vents in the place of installation. The airing
vents are indispensable for correct combustion.
Do not leave the packaging elements within
reach of children or unassisted disabled persons.
The hearth door must always be closed during
normal functioning of the product.
Avoid direct contact with parts of the appliance
that tend to heat up during functioning.
Check for the presence of any obstructions
before switching the appliance on following a
prolonged standstill period.
If the ue should catch re, be equipped with
suitable systems for suocating the ames or
request help from the re service.
MAJOLICAS: the company has chosen
majolica tiles, which are the result of high-quality
artisan work and therefore the majolica may
present crackles, speckles, and shadings. These
characteristics certify their precious origin.Enamel
and majolica, due to their dierent coecient of
dilatation, produce microcrackles, which show
their authentic feature.For the cleaning of the
majolica we suggest you use a soft and dry cloth;
if you use a detergent or liquid, the latter might
soak in and make the crackles more visible.
WARNINGS AND SAFETY DEVICES

6TECHNICAL FEATURES
Chapter 2
TECHNICAL FEATURES
Features U.M. Cleopatra
Weight kg 160
Height mm 1165
Width mm 750
Depth mm 599
Flue exhaust pipe diameter mm 150
Air intake pipe diameter mm 150
Max. heating volume m 115
Max. global heat output kW 10.0
Max. useful heat output kW 8.0
- useful output power to the air kW 8.0
- useful output power to the water kW -
Min. useful heat output kW 4.0
- useful output power to the air kW 4.0
- useful output power to the water kW -
Min. hourly fuel consumption kg/h ~ 1.0
Max. hourly fuel consumption kg/h ~ 2.0
Feed-box capacity kg ~ 15
Recommended ue draught Pa ~ 17
Minimum ue draught Pa 14
Maximum ue draught Pa 20
Tests performed using wooden pellets as fuel with caloric value of 4.9 kW/h/kg.
The data given above is indicative and not binding. The manufacturer reserves the right to make any
modications in order to improve product performance.

7
TECHNICAL FEATURES
Chapter 2
gure 2.1

8WHAT IS THE PELLET?
Chapter 3
WHAT IS THE PELLET?
Pellets are realised by subjecting wood shavings i.e. the rejects of pure wood (without paint) sawmill,
carpenter products and products from other activities connected to working and transforming wood, to
very high pressures.
This type of fuel is absolutely ecological as no glues are used to hold it together. In fact, the compactness
of the pellets is guaranteed through time by a natural substance that is found in wood: lignite.
As well as being an ecological fuel, as wood residues are made the most of, the pellet also has technical
advantages.
While wood has a caloric value of 4.4 kW/kg (with 15% humidity, therefore after about 18 months
seasoning), that of the pellet is 5.3 kW/kg.
Pellet density is about 650 kg/m3and water content is equal to 8% of its weight. For this reason the pellet
does not have to be seasoned in order to obtain a suciently adequate heat yield.
The pellet used must comply with the features described by the Standard:
Ö-Norm M 7135
DIN plus 51731
UNI CEN/TS 14961
Extraame recommends the use of pellets with a diameter of 6mm with its products.
WARNINGS!!!
THE USE OF EXPIRED PELLETS OR ANY OTHER MATERIAL DAMAGES THE FUNCTIONS OF
YOUR STOVE AND CAN DETERMINE THE INVALIDITY OF THE WARRANTY AND THE ANNEXED
RESPONSIBILITY OF THE MANUFACTURER.
PELLET STORAGE
To guarantee combustion without problems, the pellets must be kept in a dry place.

1
2
A
9
WHAT IS THE PELLET?
Chapter 3
PELLET FEEDING
Initially open the lateral door to access the mechanics that allow to1.
feed the pellets and check the correct positioning of lever A.
Open the handle of the tank lid.2.
On opening the tank lid, there is a compartment3.
with a capacity equal to about 5 kg, where the
pellets must be inserted.
Start position of
the lever
gure 3.1 gure 3.2 gure 3.3
gure 3.4 gure 3.5

1
2
A
B
10
Chapter 3
WHAT IS THE PELLET?
At this point close the tank lid, also closing the4.
handle to guarantee sealing.
PresspointBslightlytoallowmovementofknobA5.
in the direction indicated by the arrow: in this way
the pellets in the compartment will descend into
the tank.
ATTENTION!!!
With the knob moved towards the front of
the stove it is impossible to open the tank
lid.
Once the pellet has descended, take the knob A to its original position (position 2).6.
To ll the tank to maximum capacity just repeat the points from number 1 to number 5 three times (the
tank has a total capacity of about 15 kg).
The pellet feeding operations can be performed with the stove on or o.
ATTENTION!!!
Once the feeding procedure has ended, the stove must be as in the original state, i.e. with
the side door and the tank lid closed using the handle.
gure 3.6 gure 3.7

11
ASSEMBLY AND INSTALLATION INSTRUCTIONS
Chapter 4
ASSEMBLY AND INSTALLATION INSTRUCTIONS
The installation must be in compliance with:
UNI 10683 (2005) heat generators fed with wood and other solid fuels: installation.
The chimneys have to be in compliance with:
UNI 9731 (1990) chimneys: classication based on thermal resistance.
EN 13384-1 (2006) chimneys thermal and uid-dynamics calculation method.
UNI 7129 point 4.3.3 Fire Department dispositions, local rules and prescriptions.
UNI 1443 (2005) chimneys: general requisites.
UNI 1457 (2004) chimneys: terracotta and ceramic inside pipes.
GLOSSARY
CLOSED HEARTH APPLIANCE
Heat generator which opening is only allowed through the loading of the fuel during use.
BIOMASS
Biological material, excluding the material incorporated in geological formation and transformed in fossil.
BIOFUEL
Fuel produced directly or indirectly by biomass.
CHIMNEY
Vertical pipe with the aim to collect and expel, at a convenient height from the ground, the fuel products
coming from only one appliance.
SMOKE CHANNEL OR CONNECTION
Pipe or connecting element between heat generator appliance and chimney to evacuate fuel products.
INSULATION
Together of devices and materials used to prevent the transmission of heat through a wall which separates
rooms with different temperature.
CHIMNEY CAP
Device positioned at chimney peak to ease the dispersion of fuel products in the atmosphere.
CONDENSATION
Liquid products which form when the fuel gas temperature is lower or equal to the water dew point.
HEAT GENERATORS
Appliance which allows to produce thermal energy (heat) through the rapid transformation, through
combustion, of the chemical energy of the same fuel.
GATE VALVE
Mechanism to modify the fuel gas dynamic resistance.

12
Chapter 4
ASSEMBLY AND INSTALLATION INSTRUCTIONS
SMOKE EVACUATION SYSTEMS
Flue gas exhaust system independent from the appliance constituted by a fitting or smoke channel,
chimney or individual flue and chimney cap.
NATURAL DRAUGHT
Draught which determinates in a chimney/flue for effect of the volume mass difference existing between
smoke (hot) and surrounding atmosphere air, without any mechanical intake aid installed inside it or at its
peak.
RADIATION AREA
Area immediately near the furnace in which the heat caused by combustion is diffused, where there must
be no fuelling materials.
REFLUX AREA
Area where leaking of the fuel products is verified, from the appliance towards the installation room.
INSTALLATION
The installation must be preceded by checking the chimneys, ues or unload terminals positioning of
appliances similarly to:
No installation
Legal distances
Limitations disposed by local administrative regulations or particular authority prescriptions.
Conventional limitations deriving from apartment building, constraints or contracts.
ACCEPTED INSTALLATIONS
Only appliances working softly respect to the room or which do not place the room in depression respect to
the external environment, can exist or be installed in the room where the heat generator will be installed.
Only in rooms for kitchen use are appliances for cooking food and relative hoods without extractor.
UNACCEPTED INSTALLATIONS
In the room where the heat generator will be installed the following must not pre-exist or be installed:
hoods with or without extractor
collective type ventilation pipes.
Shouldthese appliancesbe inroomsadjacent, communicatingwith theinstallationroom, thesimultaneous
useof theheat generatoris forbidden,wherea riskexists ofone ofthe tworooms beingplacedin depression
respect to the other.

13
ASSEMBLY AND INSTALLATION INSTRUCTIONS
Chapter 4
CONNECTION OF THE SMOKE CHANNEL OR FITTINGS TO THE FLUE
GAS EXHAUST SYSTEM
To mount the smoke channels, non-ammable elements will have to be used, ideal for resisting fuel
products and their eventual condensing.
The use of exible metal and asbestos cement pipes to connect the appliances to the ue is forbidden,
even for pre-existing smoke channels.
There must be continuity between the smoke channel and the ue so that the ue does not lean on the
generator. The smoke channels must not cross rooms where the installation of the combustion appliances
is not allowed.
The mounting of the smoke channels must be carried out in order to guarantee smoke seal for the
appliance functioning conditions, limit the forming of condensate and avoid it being transported towards
the appliance.
The mounting of horizontal routes must be avoided.
For appliances where ceiling or wall non coaxial discharges respect to the appliance smoke outlet have to
be reached, the direction changes will have to realised using open elbows not higher than 45° (see gure
below).
Insulating product
Flue
Inspection
In any case, the smoke channels must seal the fuel and condensing products and be insulated if they pass
externally to the installation room.
The use of counterslope elements is forbidden.
The smoke channel must allow the recovery of soot or be brushed.
The smoke channel must be at constant section. Any section changes are only allowed at the ue
coupling.
It is forbidden to have other air supply channels and pipes for plant engineering, especially if over-sized,
transit inside the smoke channels.The mounting of manual draught adjustment devices on forced draught
appliances is forbidden.
gure 4.1 gure 4.2

BC
20 cm
A
14
Chapter 4
ASSEMBLY AND INSTALLATION INSTRUCTIONS
CHIMNEY OR INDIVIDUAL FLUE
The chimney or individual ue must respond to the following requisites:
sealed from combustion products, impermeable and suitably isolated and insulated; to the similar
conditions of use;
be realised with materials which resist the normal mechanical stresses, heat, action of the fuel products
and any condensing;
have mainly vertical progress with deviations from the axis not higher than 45°;
be adequately distanced from fuel or ammable materials through air space or opportune
insulation;
Minimum 80 cm2
Floor-protection
REFERENCES Inammable
objects
Non-inammable
objects
A 200 100
B 1500 750
C 200 100
the appliance must be installed on a oor that has suitable load capacity. If the existing construction
does not satisfy this requisite, use the appropriate measures (e.g. load distribution plate). The appliance
must be positioned perfectly horizontally.
have preferably circular internal section: the square or rectangular sections must have round corners
with a radius not lower than 20 mm.
have constant internal section, free and independent.
have rectangular section with max. ratio between the sides of 1.5.
It is recommended that the smoke pipe be equipped with a collection chamber for solid materials and any
condensing situated under the smoke channel inlet, so that it can be easily opened and inspected from
airtight door.
gure 4.3 gure 4.4

50 cm
< 5 m > 5 m < 5 m
5
0
H min
β
15
ASSEMBLY AND INSTALLATION INSTRUCTIONS
Chapter 4
APPLIANCE CONNECTION TO THE FLUE AND EXHAUST OF THE COMBUSTION
PRODUCTS
The ue must receive the discharge from only one heat generator.
The direct discharge towards closed spaces is forbidden, even with clear sky.
The direct discharge of the fuel products must be at roof and the smoke pipe must have the features
provided in the“Chimney or individual ue” section.
CHIMNEY CAP
The chimney cap must comply with the following requisites:
have an internal section equivalent to that of the chimney;
have useful outlet section not lower than double the chimney internal section;
be built in order to avoid rain, snow, foreign bodies penetrating the chimney and in order that, in case
of winds in any direction and inclination, the discharge of the fuel products is assured.
be positioned in a way to guarantee an adequate dispersion and dilution of the fuel products and,
however,outside thereuxareain whichtheformationofcounterpressuresoccurs.Suchareahasdierent
dimensions and conguration depending on the covering inclination angle, it is therefore necessary to
adopt the minimum heights indicated in the gure layouts below.
The chimney cap must not have mechanical intake means.
SLOPING ROOF
FLAT ROOF
Distance > A
Distance < A
50 cm over the ridge
REFLUX AREA
reux area height
gure 4.5
gure 4.6

16
Chapter 4
ASSEMBLY AND INSTALLATION INSTRUCTIONS
CHIMNEY CAPS, DISTANCES AND POSITIONING
Roof inclination Distance between the
ridge and the chimney
Minimum chimney height
(measured from outlet)
β A (m) H (m)
15° < 1,85 0,50 m above the ridge
> 1,85 1,00 m of the roof
30° < 1,50 0,50 m above the ridge
> 1,50 1,30 m of the roof
45° < 1,30 0,50 m above the ridge
> 1,30 2,00 m of the roof
60° < 1,20 0,50 m above the ridge
> 1,20 2,60 m of the roof
CONNECTION TO EXTERNAL AIR INLETS
The appliance must be able to use the necessary air to guarantee regular functioning through external air
inlet. The air inlets must comply with the following requisites:
have a total free section of at least 80 cm.1.
mustbeprotectedbygrates,metalnetorsuitableprotectionsaslongastheydonotreducetheminimum2.
section stated in point 1 and positioned in order to avoid them being obstructed.
The air ow can also be obtained from an adjacent room to the installation one, as long as the ow can
happen freely through permanent openings communicating with the outside.
The adjacent room, respect to the installation one, must not be put in depression respect to the external
environment by means of reverse draught caused by the presence of another used appliance or intake
device in such room.The permanent openings in the adjacent room must comply with the above-described
requisites. The adjacent room cannot be set up as garage, storage for fuelling material or activity with
danger of re.
INSULATION, FINISHINGS, COVERINGS AND SAFETY RECOMMENDATIONS
The coverings, independently from the materials with which they are made, must constitute a self-
supporting construction respect to the heating block and not be in contact with it.
The wooden or fuelling materials beam and nishings must be positioned outside the hearth radiation
area or adequately insulated.
In case coverings in fuelling material or sensible to heat exist in the space above the generator, an insulating
and non fuelling protection diaphragm must be inserted.
Elements in fuelling or inammable material like wooden furniture, curtains, etc., directly exposed to the
hearth radiation, must be positioned at a safe distance. The appliance installation must guarantee easy
access for cleaning the same appliance, discharge gas pipe and ue.
NATIONAL, REGIONAL, PROVINCIAL AND MUNICIPAL REGULATIONS
It is necessary to bear in mind all laws and national, regional, provincial and town council Standards present
in the country the appliance has been installed.

OFF
ON
17
USE
Chapter 5
USE
BASIC INSTRUCTIONS
The stove you have purchased uses pellet fuel. This type of material is obtained from natural waste from
the machining of wood. By means of a special process that does not require the use of any binding agent
and additive, the waste is compressed in industrial machinery under high pressure and they become solid
wooden pellets. IT IS PROHIBITED to burn non-pelletised raw materials inside our stoves. The failure to
comply with these prescriptions voids all guarantees and could jeopardise the safety of the appliance.
The following recommendations must be followed the rst two or three times the stove is ignited:
It is possible that slight odours are produced due to the drying of the paints and silicones used. Do not
remain in the environment for long periods.
Do not touch the surfaces as they could still be unstable.
Air the room well several times.
The hardening of the surfaces is terminated after several heating processes.
This appliance must not be used to burn waste.
AIR REGISTER
The Cleopatra stove has a register for the regulation of primary air for combustion: the regulation knob
is accessible on the left of the ash drawer by opening the lower door. The register allows to regulate the
inlet air used for combustion of the pellet that determines consumption and the consequent heat output
supplied (e.g. the maximum consumption of fuel and the maximum power developed correspond to
complete opening of the valve).
IGNITION
Before switching the stove on the following points must be
veried:
the feed-box must be full of pellets
the combustion chamber must be clean
The brazier must be completely free and clean
the lever that allows interruption of the pellet supply must be
completely open
The ignition procedure is manual and envisions the following
points:
Check that the register of the primary air is completely open
Position a pair of relighters between the pellets in the burner
light the relighters
close the glass door
gure 5.1

OFF
ON
18
Chapter 5
USE
ATTENTION!!!
DO NOT USE ANY INFLAMMABLE LIQUIDS FOR IGNITION1.
DO NOT ALLOW THE BAG OF PELLETS TO COME INTO CONTACT WITH THE BOILING HOT2.
STOVE DURING THE FILLING PHASE
NORMAL FUNCTIONING
When ignition has taken place, the user can adjust the heating power through the primary air register from
the minimum power (register partially closed) to the maximum power (register completely open).
ATTENTION!!!
The lid of the pellet container must always be closed. It must only be opened during the fuel1.
loading phase.
The bags of pellets must be kept at least 1.5 metres from the stove.2.
It is recommended that the feed-box is always half full.3.
SWITCHOFF
Cleopatra is supplied with a system that interrupts pellet supply to the burner: using a lever it is possible to
block the natural sliding of the pellet towards the burner. In this way it is possible to“switch the stove o”,
which will continue its functioning once the pellets have nished, which is under the blocking lever.
With the lever in the “ON” position the stove works
regularly making the pellets slide towards the
burner.
With the lever in the “OFF” position the pellets will
no longer be supplied to the burner. The stove
will continue to burn until the pellets present are
completely nished in the burner.
To switch the stove back on, turn the lever to the“ON”
position, place the 2 relighters between the pellets
in the boiler and ignite the ame manually.
gure 5.2

12
3
19
CLEANING
Chapter 6
CLEANING
Maintenance operations guarantee correct functioning of the product through time.
Failure to comply with these operations can jeopardise the safety of the product.
USING THE GRATE SHAKER COMBS
During normal stove functioning the cinders must be
shaken to prevent stratication of the ash. To do this
use the grate shaker combs, whose lever is accessible
by opening the lower box: hook the supplied irons
to the lever to prevent burns and move forward-
backwards and vice versa. Repeat the operation 2-3
times a day.
ASH DRAWER
The ash drawer must be emptied on necessity.
Open the lower door for access.
CLEANING THE BURNER
The burner must be cleaned on necessity and every
time the product is ignited again.
Remove the cast iron burner cover
Use the grate shaker combs to remove and
combustion residues.
Using the cleaning rod, scrape the nal part of
the pellet tank to remove any deposited residues.
remove the ash and the unburned pellets from
the burner using a suction device.
CLEANING
THE BURNER
GRATE SHAKER
COMBS
ASH
DRAWER
gure 6.1
gure 6.2 gure 6.3

20
Chapter 6
CLEANING
INSPECTING THE LIDS
If the stove has diculty with perfect combustion of the pellets, check the correct positioning of the upper
inspection lid or open the lateral inspection lid (xed with 4 winged nuts) and clean the pellet tank.
CLEANING THE GLASS
The formation of dirt deposits on the glass is eectively reduced by means of a specic air inlet. However,
it can never be prevented with the use of solid fuels (e.g. pellets) and this must not be considered as an
appliance defect.
The glass must only be cleaned when the stove is clean to prevent explosion.
Do not use cloths, abrasive or chemically aggressive products.
GASKETS
The gaskets guarantee the tightness of the stove and its consequent good functioning.
These must be checked regularly: they must be replaced immediately if they are worn or damaged.
These operations must be carried out by an authorised technician.
For correct functioning, the stove must undergo routine maintenance by an authorised
technician, at least once a year.
CONNECTION TO THE FLUE
Suck and clean the pipe that leads to the ue yearly or anytime that it is necessary. If there are horizontal
tracts the residues must be removed before they can obstruct ue passage. NON-CLEANING jeopardises
safety.
Upper inspection lid Lateral inspection lid
gure 6.4 gure 6.5