Extreme Canopy PAVILION User manual

BEFORE YOU BEGIN
Warning read instructions carefully
before use.
Recommended procedure to follow
in this document.
For safety reasons it is
recommended that at least two
persons set up any Canopy.
Ensure area is free from any sharp
objects & overhead objects.
WARNING: Keep clear of
overhead power lines.
THINGS YOU SHOULD KNOW
Your canopy is supplied with 8 steel stakes and 4
tie down ropes. These MUST always be attached.
For use on hard surfaces, weight plates, water
weights, sandbags MUST be used. These are
accessories and need to be purchased.
All roof tension straps MUST be attached
and tensioned. These hold down methods
will maximize safety, however, due to the
unpredictable nature of weather, they will not
prevent damage.
All canopies are considered temporary structures
and MUST be packed down and stowed away in
any adverse weather conditions such as storm,
rain, wind or other forces of nature.
Prolonged exposure to the sun can seriously
damage material and/or cause it to become
discolored.
WARNING: KEEP ALL FLAME
AND HEAT SOURCES AWAY
FROM THIS TENT FABRIC.
This tent meets the flammability
requirements of CPAI-84. The fabric
may burn if left in continuous contact
with any flame source. The application
of any foreign substance to the tent
fabric may render the flame-resistant
properties ineffective.
FLAME RETARDANT CERTICICATION
CPAI-84
NFPA 701
California Title 19
Please check with your local
regulations prior to purchasing this
item. Some municipalities have
restrictions and requirements
SIZES: 10’x10’ | 13’x13’ | 16’x16’ | 20’x20’
CONTENTS
WHAT YOU’LL NEED 1
PARTS LIST 1
SETUP INSTRUCTIONS 2
SECURING MARQUEE 3 - 4
PACK DOWN 5
IMPORTANT INFORMATION 6 - 7
PAVILION
RANGE

WHAT YOU’LL NEED
Stanley Knife / Scissors to open boxes. Only cut where symbol is shown on boxes.
Mallet / Hammer to secure steel pins.
1
PARTS LIST
Standard package items listed below. Please note accessories are not listed here.
Aluminum Legs (x4)
Aluminum Center Pole (x1)Aluminum Roof Beams (x8)
Aluminum Roof Joiner (x4)
PVC Sandbags (x4) * Steel Corner Connector (x4) Steel Feet (x4)
Steel Cross Wires (x2) 500mm Steel Pins (x8)Ratchets (x4)
PVC Roof / Protective Cover (x1)

2
SETUP INSTRUCTIONS
Please read instructions completely before setting up your canopy. Make sure you have all the components identified on the parts list.
Recommended procedure below. For safety reasons it is recommended that 2 persons set-up / pack down any canopy.
4. Attach all corners of the PVC roof to the corner
connectors on the frame.
5. Insert two of the legs into the corner connectors. 6. Position center pole in the peak of the roof, slide the centre
pole into cross wires and position.
3. Layout PVC roof over the frame.
1. Layout all roof beams and connectors into
position and connect.
2. Attach both cross wires from corner to corner
and then tension.

3
7. Attach roof straps around roof beams. 8. Insert the remaining legs into the corner connectors.
11. Tie all white ropes together 12. Using the steel pins secure through the foot plates. On
hard surfaces use sandbags or steel weight plate with concrete
blocks.
9. Attach steel foot to the bottom of legs. 10. Tie down straps must ONLY be attached from the 2 roof
D-rings to the lug on the footplate. Tension until tight.
SECURE THE PAVILION

4
14. Put one steel pin through the circular collar on the
tensioning buckle to stop rotation. Use the second steel stake
to wind and tension the cable until the centre pole is 7’.
Repeat on all four corners.
13. Use 2 steel stakes to tension the steel cables as shown.
IMPORTANT - The cables MUST be tensioned until a
clearance from the centre pole to the ground of 7’ is achieved.
If the roof is NOT tensioned correctly it will pool with water
when raining and cause the frame to sustain damage or
possibly collapse.
Should concrete weights be used to anchor the canopy, 4
additional straps (purchased separately) should be used.
Put one end on the lug located on the roof connector and
the other end onto the concrete weight. Check engineers
certicate for correct weight. Certicates are available on
the Extreme Canopy website on the resources page.

5
PACK DOWN
Please read instructions completely before packing down your canopy. Make sure you have all the components identified on the parts list.
Recommended procedure below. For safety reasons it is recommended that 2 persons set-up / pack down any canopy.
1. Remove steel stakes or weight plates. Release tension on
the cross wires.
2. Undo corner ropes and ratchet straps.
3. Undo roof straps and remove two legs. 4. Remove center pole.
5. Remove remaining two legs and fold up roof.
Ensure roof is completely dry before packing away.
6. Remove cross wires and disassemble the frame and
store in protective cover.

6
RETURNING ITEMS
Before returning any part or product to Extreme Canopy please
contact us to obtain specific return shipping instructions logistics@
extremecanopy.com or call us on 888 201 1968.
Extreme Canopy can arrange the product return for change of
mind, however, the customer will be invoiced for the shipping
cost. In addition, when processing a refund due to change of
mind, a component of the original price will be non-refundable.
This amount will be equal to the shipping charges charged by
the courier company. If you receive a faulty or damaged product
a replacement will be provided. You can return your purchase
from Extreme Canopy by mail, regardless if you have make your
purchase on
www.extrememcanopy.com or over the phone.
MAINTENANCE
PROTECTIVE COVERS
Insure all Protective Covers are clean and dry before fitting to any
of your Instant Canopy products.
CLEANING
When cleaning your marquee (roof, walls or valance panels) use
a soft mop and any mild household cleaning fluid such as dish
detergent mixed with warm water.
When cleaning the roof of your marquee we recommend that
the tent is fully opened and secured into position. Remove any
leg extensions or accessories such as side walls as these can be
cleaned separately.
We recommend that the roof of your marquee be cleaned
regularly in proportion to the frequency of use.
Allow your marquee to completely dry before packing down and
fitting the protective cover. This will prevent mildew and mold
growth.
Do not use solvents on any part of the Instant Canopy.
REPAIRS & SPARE PARTS
ROOF
Should your Instant Canopy roof be damaged contact the Extreme
Canopy Office. We will assess the damage and either suggest
a repair center, or for you to return the roof to our Warehouse/
Office. In the case of a warranty claim, Warranty Claim Forms are
available on our website.
FRAME
Should your marquee frame be damaged contact us for options.
DO NOT drag marquee protective covers as this can cause wear
and tear and may cause damage to your marquee.
PRODUCTION & DELIVERY
TIME FRAMES
Extreme Canopy will endeavor to meet all customer due dates and
deadlines. However, as there are many aspects out of our direct
control such as shipping, we can not guarantee a due date. As
such, Extreme Canopy does not accept liability for any missed due
date nor do we accept any refund request based on this premise.
Extreme Canopy has an outstanding reputation for meeting the
tightest due dates and our team will continue to strive to be
leaders in this aspect.
IMPORTANT INFORMATION
Your canopy is supplied with 8 steel stakes and 4 tie down ropes.
These MUST always be attached. For use on hard surfaces, weight
plates, water weights or sandbags MUST be used. These are
accessories and need to be purchased. All roof tension straps
MUST be attached and tensioned. These hold down methods
will maximize safety, however, due to the unpredictable nature
of weather, they will not prevent damage. All canopies are
considered temporary structures and MUST be packed down and
stowed away in any adverse weather conditions such as storm,
rain, wind or other forces of nature.
WARRANTY
Warranty covers manufacture’s defaults only. Warranty does NOT
cover products or parts which have been altered or modified in
any manner.
This warranty does NOT apply to damage caused by wind, rain,
storms or other forces of nature, nor does it cover accidental or
deliberate damage of the product. Damage caused by these
events may be covered under your home or business insurance
policy. This warranty does NOT apply if the set up of the product
does not conform to the product instructions. This express
warranty is provided in lieu of all other warranties, expressed or
implied.
Extreme Canopy is NOT responsible for products damaged in
transit.
If you are making a warranty claim for a manufactures fault for
reason other than above, please complete our warranty claim form
- and email it through to [e-mail].
Please complete and return with photos of the manufactures fault.
Alternatively, please fill out the Replacement Parts form and we will
arrange a quotation and dispatch parts as soon as possible www.
extremecanopy.com/resource-centre/.
STOCK AVAILABILITY
All goods are offered for sale subject to available stock. If an item
is out of stock, we may contact you to offer a substitute. If you
do not accept a substitute item and your credit card has been
charged for an item that is out of stock, we will cancel your order
and issue a credit to your credit card account in the amount
charged. Where part of an order cannot be fulfilled immediately,
the part that can be supplied will be dispatched as soon as
possible.

1. CLEAN & DRY 2. PACK DOWN 3. TRANSPORT 4. STORAGE
HOW TO STORE
7
call 888 201 1968
email [e-mail]
shop www.extremecanopy.com
LIABILITY
Under no circumstances should a damaged product be used.
Damaged products should be immediately packed up and
removed. In purchasing any product from Extreme Canopy,
you agree to not hold Extreme Canopy, Extreme Canopy
representatives & Extreme Canopy directors liable for any
damage or injury caused by Extreme Canopy products. This
limitation applies to damage or injury caused by both new,
functional or damaged products. In purchasing from Extreme
Canopy, you also agree to not hold Extreme Canopy, Extreme
Canopy representatives & Extreme Canopy directors liable for
any loss, damage or injury that may arise because of a product
arriving faulty, incomplete, incorrect, or late.
RETURNS POLICY
100% Satisfaction Guaranteed
As part of the Extreme Canopy experience, it is our
commitment to provide superior products. If you are not
completely satisfied with your Extreme Canopy purchase for
any reasons, we will make it right. You can return your product
for a replacement or refund within thirty (30) days of your
purchase. The product must be in new, unused condition.
Extreme Canopy does NOT accept returns for any custom
printed products unless the custom printed product has a fault
under our manufacturers warranty.
Extreme Canopy’s guarantee doesn’t cover ordinary wear and
tear or damage caused by improper use, naturally caused
accidents, storm, rain, or wind gusts. If you have received your
Extreme Canopy purchase and it has a manufacturing defect
in the materials or workmanship please fill out our warranty
claim form www.extremecanopy.com/resource-centre/ and
email it through to [e-mail]. Extreme
Canopy’s satisfaction guarantee does not apply to any event
tent or custom produced product. Under no circumstances
does Extreme Canopy accept a return on Crest Tents, Pavilions
or Pinnacle tents.
MANUFACTURER’S WARRANTY
PRODUCT WARRANTY
Pavilion Frame 5 Years
FABRICS
Plain 580gsm PVC / Crest PVC 5 Years
Printed 550gsm PVC 2 Years
Clear PVC 2 Years