Extreme Canopy X5 RANGE User manual

BEFORE YOU BEGIN
Warning read instructions carefully
before use.
Recommended procedure to follow in
this document.
For safety reasons it is recommended
that at least two persons set up any
Canopy.
Ensure area is free from any sharp
objects & overhead objects.
WARNING: Keep clear of
overhead power lines.
THINGS YOU SHOULD KNOW
Your canopy is supplied with 8 steel stakes
and 4 tie down ropes. These MUST always
be attached. For use on hard surfaces, weight
plates, water weights, sandbags MUST be
used. These are accessories and need to be
purchased.
All roof tension straps MUST be attached
and tensioned. These hold down methods
will maximize safety, however, due to the
unpredictable nature of weather, they will not
prevent damage.
All canopies are considered temporary
structures and MUST be packed down
and stowed away in any adverse weather
conditions such as storm, rain, wind or other
forces of nature.
Prolonged exposure to the sun can seriously
damage material and/or cause it to become
discolored.
WARNING: KEEP ALL FLAME
AND HEAT SOURCES AWAY
FROM THIS TENT FABRIC.
This tent meets the flammability
requirements of CPAI-84. The fabric
may burn if left in continuous contact
with any flame source. The application
of any foreign substance to the tent
fabric may render the flame-resistant
properties ineffective.
FLAME RETARDANT CERTICICATION
CPAI-84
NFPA 701
California Title 19
Please check with your local
regulations prior to purchasing this
item. Some municipalities have
restrictions and requirements
SIZES: 10ft x 10ft, 10ft x 15ft and 10ft x 20ft
CONTENTS
WHAT YOU’LL NEED & PARTS LIST 1
TRANSPORT & STORAGE 1
SET- UP INSTRUCTIONS 2
SECURING YOUR CANOPY 3
PACK DOWN INSTRUCTIONS 4
OPTIONAL ACCESSORIES INSTRUCTIONS 6
PROTECTIVE COVER ATTACHING WHEELS 7
IMPORTANT INFORMATION 8
INSTRUCTIONS & CARE

1
IMPORTANT NOTES BEFORE TRANSPORTING
1. CLEAN & DRY 2. PACK DOWN
Pack down individual items and store
in protective covers.
If your canopy needs to be
positioned horizontally during
transit you MUST remove the
roof to prevent damage.
Ensure that the Canopy is firmly
secured to prevent moving
whilst in transit.
3. TRANSPORT
The tent must be stood upright
during transit if the roof is kept
on frame.
4. STORAGE
Standard Package
1x Protective Cover 1x Fabric Canopy Roof *
1x Instant Canopy Frame 4x Tie Down Straps
4x Steel Pins Please note your accessories are not listed here, instructions do follow.
WARNING READ INSTRUCTIONS CAREFULLY BEFORE USE
WHAT YOU’LL NEED
Retractable Knife / Scissors to open boxes. Only cut where symbol is shown on boxes.
Mallet / Hammer to secure steel pins.
PARTS LIST
HOW TO STORE

2
Standard Package
1x Protective Cover 1x Fabric Canopy Roof *
1x Instant Canopy Frame 4x Tie Down Straps
4x Steel Pins Please note your accessories are not listed here, instructions do follow.
WARNING READ INSTRUCTIONS CAREFULLY BEFORE USE
4. Connect the velcro on roof corners to the
velcro on the corners of the frame legs.
8. Lift all four roof connectors until pin locks
into position. Stand on foot plate and lift with
two hands, you will hear a ‘Click’.
7. Ensure there are not trip hazards. Walk
backwards and open frame fully.
11. Extend back legs, repeat step 10.
Once Canopy if is set-up REFER TO
SECURING YOUR CANOPY ON PAGE 3.
2. Holding the lower side of the truss bars (as
shown) open frame 75% of full extension.
1. Remove all your items from packaging and
clear a safe area.
5. Fit the peak of the roof to the center pole/s
of the canopy, tighten the toggle.
9. Ensure protective flap is over the truss
connector, this will protective roof from wear.
Attach roof straps by looping straps around
frame and engaging clip. Tighten the strap.
3. Fit the roof to the frame.
6. Grasp Canopy truss bars (as shown).
10. Extend front Canopy legs. Using one
foot stand on the foot plate, release the
button on the middle leg connector and
extend front legs to desired height.
10’ X 20’ CANOPY SETUP
REFER TO PAGE 3 >>
SET- UP INSTRUCTIONS
Please read instructions completely before setting up your canopy. Make sure you have all the parts identified on the Parts List.

3
9. Middle Legs.
Lift the front back roof connectors until pin locks into position.
12. Extend the front middle leg to desired
height.
13. Stand on the foot plate and extend back
corner legs to desired height.
14. Extend the back middle leg to desired
height. REFER TO SECURING YOUR CANOPY.
11. Stand on the foot plate and extend front
corner legs to desired height.
Fit Tie Down Straps, Sandbags, Steel Pins or Weight Plates and anchor canopy into position.
Using the anchoring products below will not guarantee your canopy will be secure during adverse weather. It is
recommended all tents are pulled down during adverse weather conditions.
10. Ensure protective flap is over the connector. Attach roof straps by
looping straps around frame and engaging clip.
10’ X 20’ SET- UP INSTRUCTIONS
Recommended procedure below. For safety reasons it is recommended that 2 persons set-up any tent.
SECURING YOUR CANOPY
UPGRADE
33lb SANDBAG
UPGRADE
22lb-33lb WATER WEIGHT
UPGRADE
33lb STEEL WEIGHT PLATE
STANDARD PACKAGE
STEEL PINS
STANDARD PACKAGE
TIE DOWN STRAPS

4
PACK DOWN INSTRUCTIONS
Recommended procedure below. For safety reasons it is recommended that 2 persons pack down any cANOPY.
2. Push the lower leg push button/s and fully
retract front legs.
5. Push to release all (4) roof connector pins.
1. Remove Tie Down Straps, Steel Pins,
Sandbags or Weight Plates.
8. Release velcro from the canopy roof from
frame.
9. Release roof cap from centre pole and
remove roof for transportation.
4. Unclip roof all straps.
3. Push the lower leg push button/s and fully
retract front legs.
10. Fit the protective cover to frame and store
roof in protective cover.
6. Refer to ‘LIFT HERE To Take Down’ sticker
on the Canopy. 7. Grasp canopy truss bars on frame and walk
frame inwards.
10’ X 20’ CANOPY
PACK DOWN
REFER TO PAGE 5 >>

5
1. Middle Leg. Push the lower leg push button
and fully retract middle leg.
2. Corner Legs. Push the lower leg push
button/s and fully retract front legs.
3. Back Middle Leg. Push the lower leg push
button and fully retract middle leg.
4. Back Corner Legs. Push the lower leg push
button/s and fully retract back legs.
<< RETURN TO STEP 4 ON
PACK DOWN INSTRUCTIONS
10’ X 20’ PACK DOWN INSTRUCTIONS
Recommended procedure below. For safety reasons it is recommended that 2 persons pack down any tent.
1. Prepare all parts ready for assembly.
REMOVE Zip Ties from Wheels, keep the
bearings in position.
2. Insert the bolt through the wheel and
bearing. Thread the nut until finger tight to
secure the wheel. Repeat on other side.
3. Insert the assembled wheel and bolt into
the connector on the base of protective cover,
thread the bolt until finger tight.
MOVING WHEELED PROTECTIVE COVER
with tent fitted. Check area/path is clear of
objects. Holding top and bottom handles of
protective cover. Lean the unit back until all
weight is on wheels, push gently.
5. Tighten the nut on the inside of wheel until
tight. ENSURE WHEEL SPINS FREELY.
Repeat on other side.
4. Spanner provided. Tighten the bolt on the
outside of wheel until tight.
PROTECTIVE COVER - ATTACHING WHEELS
Recommended procedure to follow in this document. What you’ll need: Retractable Knife or Scissors are required.

OPTIONAL ACCESSORIES INSTRUCTIONS
FULL WALL INSTRUCTIONS
3. Completed Wall.
2. Attach velcro tabs to tent legs.
1. Attach walls to roof along velcro strips.
6
1. Position tents side by side and attach leg
connector and tighten.
3. Attach rain gutter strip to canopy wall.2. Attach the rain gutter to valance using the
Velcro strip along the rain gutter.
RAIN GUTTER INSTRUCTIONS
HALF WALL INSTRUCTIONS
1. Attach half wall display connector to canopy
leg. Repeat on other side.
3. Insert half wall dislay bar into connector and
tighten the connector. Repeat.
4. Attach velcro tabs to canopy legs.
2. Insert half wall display bar through half wall
sleeve.
5. Attach the half wall support to the display
bar.
6. Adjust the height of the support leg until
securely in position..

7
FLAG INSTRUCTIONS
1. Assemble the Flag Pole. Small
- 2 pieces / Medium - 3 pieces /
Large - 4 pieces
3. Applying even pressure pull
the Flag Fabric to the base of the
Flag Pole.
2. Insert the Flag Pole into the
sleeve of the Flag fabric.
4. Attach the elastic from the Flag
fabric to the Hooks on the Flag
Pole.
FLAG BASE INSTRUCTIONS
1. Position the Canopy Leg Connector in
desired location and tighten until fitted.
2. Insert the Flag Spindle into the Connector,
tighten the Connector until firmly fitted.
3. Position the Flag Pole onto the Spindle.
WHEELED CANOPY MOVING INSTRUCTIONS
WHEELED CANOPY - ATTACHING WHEELS
3. Tighten the wing nuts on the left/right until
finger tight. Repeat until all wheels are fitted
to canopy legs.
2. Locate ‘dimples’ on foot plate, position
the wheel on foot plate so wing nuts and
positioned over the ‘dimples’
1. On a bench or on the ground lay canopy on
side, extend inner leg of canopy.
2. Hold canopy with 2 hands and open
frame slightly. Now set et brakes to the
“off ” position. NEVER move Canopy
when fully folded.
3. Grasp one leg and pull canopy in the
desired direction. NEVER push. Apply brakes
to “on” position and read “Set Up Instructions”.
1. With breaks in the on position remove
standard canopy protective cover, NEVER
move with cover on.

8
IMPORTANT INFORMATION
Your canopy is supplied with 8 steel stakes and 4 tie down
ropes. These MUST always be attached. For use on hard
surfaces, weight plates, water weights or sandbags MUST
be used. These are accessories and need to be purchased.
All roof tension straps MUST be attached and tensioned.
These hold down methods will maximize safety, however,
due to the unpredictable nature of weather, they will not
prevent damage.
All canopies are considered temporary structures and
MUST be packed down and stowed away in any adverse
weather conditions such as storm, rain, wind or other forces
of nature.
WARRANTY
Warranty covers manufacture’s defaults only. Warranty does
NOT cover products or parts which have been altered or
modified in any manner. This warranty does NOT apply
to damage caused by wind, rain, storms or other forces
of nature, nor does it cover accidental or deliberate
damage of the product. Damage caused by these events
may be covered under your home or business insurance
policy. This warranty does NOT apply if the set up of the
product does not conform to the product instructions. This
express warranty is provided in lieu of all other warranties,
expressed or implied.
Extreme Canopy is NOT responsible for products damaged
in transit.
If you are making a warranty claim for a manufactures fault
for reason other than above, please complete our warranty
claim form -
https://www.extremecanopy.com/resource-centre/ and
email it through to [e-mail].
Please complete and return with photos of the manufactures
fault.
Alternatively, please fill out the Replacement Parts form
and we will arrange a quotation and dispatch parts as soon
as possible - https://www.extremecanopy.com/resource-
centre/.
STOCK AVAILABILITY
All goods are offered for sale subject to available stock. If an
item is out of stock, we may contact you to offer a substi-
tute. If you do not accept a substitute item and your credit
card has been charged for an item that is out of stock, we
will cancel your order and issue a credit to your credit card
account in the amount charged. Where part of an order can-
not be fulfilled immediately, the part that can be supplied
will be dispatched as soon as possible.
LIABILITY
Under no circumstances should a damaged product be
used. Damaged products should be immediately packed
up and removed. In purchasing any product from Extreme
Canopy, you agree to not hold Extreme Canopy, Extreme
Canopy representatives & Extreme Canopy directors liable
for any damage or injury caused by Extreme Canopy prod-
ucts. This limitation applies to damage or injury caused by
both new, functional or damaged products. In purchasing
from Extreme Canopy, you also agree to not hold Extreme
Canopy, Extreme Canopy representatives & Extreme
Canopy directors liable for any loss, damage or injury that
may arise because of a product arriving faulty, incomplete,
incorrect, or late.
MANUFACTURER’S WARRANTY
PRODUCT WARRANTY
X5 Explorer Frame 5 Years
X6 Velocity Frame 5 Years
X7 Tectonic Frame 10 Years
Q8 Quasar Frame 10 Years
Feather / Teardrop Flag Hardware 1 Year
Cafe Umbrellas Frame 1 Year
Star Shade Pole 1 Year
Arch Tent Frame 3 Years
EMX Inflatable Frame 5 Years
Pavilion Frame 5 Years
Pinnacle Frame 10 Years
Crest Tent Frame 10 Years
Table Covers 1 Year
Pop Banner 1 Year
Custom Banners / Fence Wraps 1 Year
Roller Banner 1 Year
FABRICS
Plain 500D PVC Coated Polyester 1 Year
Printed 600D PU Coated Polyester 1 Year
Plain 580gsm PVC / Crest PVC 5 Years
Printed 550gsm PVC 2 Years
Clear PVC 2 Years
Flag Fabric 6 Months
Your product not listed? Contact us for warranty information.
RETURNS POLICY
100% Satisfaction Guaranteed
As part of the Extreme Canopy experience, it is our
commitment to provide superior products. If you are not
completely satisfied with your Extreme Canopy purchase
for any reasons, we will make it right. You can return your
product for a replacement or refund within thirty (30) days
of your purchase. The product must be in new, unused
condition. Extreme Canopy does NOT accept returns for any
custom printed products unless the custom printed product
has a fault under our manufacturers warranty.
Extreme Canopy’s guarantee doesn’t cover ordinary wear
and tear or damage caused by improper use, naturally
caused accidents, storm, rain, or wind gusts.
If you have received your Extreme Canopy purchase and it
has a manufacturing defect in the materials or workmanship
please fill out our warranty claim form - https://www.
extremecanopy.com/resource-centre/ and email it through
to [e-mail]
Extreme Canopy’s satisfaction guarantee does not apply
to any event tent or custom produced product. Under no
circumstances does Extreme Canopy accept a return on
Crest Tents, Pavilions or Pinnacle tents.

call 888 201 1968
email [e-mail]
shop www.extremecanopy.com
RETURNING ITEMS
Before returning any part or product to Extreme Canopy
please contact us to obtain specific return shipping
instructions [e-mail] or call us on
888 201 1968.
Extreme Canopy can arrange the product return for change
of mind, however, the customer will be invoiced for the
shipping cost. In addition, when processing a refund due to
change of mind, a component of the original price will be
non-refundable. This amount will be equal to the shipping
charges charged by the courier company. If you receive a
faulty or damaged product a replacement will be provided.
You can return your purchase from Extreme Canopy by mail,
regardless if you have make your purchase on
www.extrememcanopy.com or over the phone.
MAINTENANCE
PROTECTIVE COVERS Insure all Protective Covers are
clean and dry before fitting to any of your Instant Canopy
products.
SCREWS Regularly check that all screws are firm (not too
tight). This can be done by using an allen wrench and/
or screw driver. If a truss bar screw is missing replace
immediately as it will put additional pressure on the frame
when erecting.
LEGS When retracting or extending the legs on your Instant
Canopy it is important the inner and outer of the leg is clean
and free of the following items: sticky tape, masking tape,
rope, string and cable ties. When sticky tape, string etc is
left on the leg of a tent it can cause the inner and outer leg
to jam.
TRUSS BARS Truss bars are an integral part of the
tent structure, if a truss bar is broken or damaged it is
recommended that you do not use the Instant Canopy. If
operated correctly in normal weather conditions truss bars
will not break.
CLEANING
Do not use solvents on any part of the Instant Canopy.
ROOF & WALLS When cleaning your Instant Canopy
(Roof, Walls Or Valance Panels) use a soft mop and any mild
household cleaning fluid such as dish-washing detergent in
warm water.
When cleaning the Roof Canopy of your Instant Canopy
we recommend that the tent is fully opened and secured
into position. Do not extend the legs. This will avoid the
necessity of using a ladder or extension poles.
We recommend that the roof of your Instant Canopy should
be cleaned regularly depending on frequency of use.
Allow your Instant Canopy to completely dry before packing
down and fitting the protective cover, this will prevent
mildew.
SMALL STAINS Simply clean with a general use
household mild detergent and a clean cloth.
FRAME We recommend the Instant Canopy frame should
be cleaned regularly. Use a silicone spray on frame either
after use or in damp conditions. This will ensure your frame
operates easily and will maintain a clean look. Be sure to
remove any excess spray before attaching the roof.
TRANSPORTATION
The Instant Canopy must be stood upright during transit. If
your Instant Canopy needs to be positioned horizontally you
MUST remove the Roof to prevent damage.
REPAIRS & SPARE PARTS
ROOF Should your Instant Canopy roof be damaged
contact the Extreme Canopy Office. We will assess the
damage and either suggest a repair center, or for your to
return the roof to our Warehouse/Office. In the case of a
warranty claim, Warranty Claim Forms are available on our
website - www.extremecanopy.com/resource-centre/
FRAME Should your Instant Canopy frame be damaged
the following options are available.
Contact the Extreme Canopy Office, advise which connector,
truss bar or leg requires replacement. Use an allen wrench
or screw driver to remove damage component, replace with
new part.
OR
In the case of a warranty claim, a Warranty Claim Form
must first be completed. Forms are available online - www.
extremecanopy.com/resource-centre/
Fit protective cover to Instant Canopy frame from top to
bottom leaving Instant Canopy to stand on Feet or Wheels.
DO NOT drag Instant Canopy Protective Covers as this can
cause wear and tear and may cause damage to your Instant
Tent Canopy and Walls.
PRODUCTION &
DELIVERY TIME FRAMES
Extreme Canopy will endeavor to meet all customer due
dates and deadlines. However, as there are many aspects
out of our direct control such as shipping, we can not
guarantee a due date. As such, Extreme Canopy does not
accept liability for any missed due date nor do we accept
any refund request based on this premise.
Extreme Canopy has an outstanding reputation for meeting
the tightest due dates and our team will continue to strive to
be leaders in this aspect.