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  9. Extreme marquees PAVILION User manual

Extreme marquees PAVILION User manual

BEFORE YOU BEGIN
ATTENTION: Read instructions
carefully before use.
Recommended setup procedures are
outlined in this document.
For safety reasons it is recommended
that at least two persons erect any
marquee setup.
Ensure the area is free from any sharp
objects, overhead structures or other
obstructions.
WARNING: Keep clear of
overhead power lines.
THINGS YOU SHOULD KNOW
Your marquee is supplied with 8 steel stakes
and 4 tie-down straps. These MUST always be
attached. For setup on hard surfaces such as
pavement sandbags, steel weight plate and
concrete blocks MUST be used for security.
These are add-on accessories that can be
purchased separately.
All roof straps MUST be attached and
tensioned. These security methods will
maximise safety. However, due to the
unpredictable nature of weather, damage
prevention is not guaranteed.
All marquees are considered temporary
structures and MUST be packed down
and stowed away during adverse weather
conditions such as heavy rain, strong winds or
other storm events.
Prolonged exposure to the sun can seriously
degrade the material and/or cause it to
become discoloured.
WARNING: KEEP ALL FLAME
AND HEAT SOURCES AWAY
FROM THE TENT FABRIC.
This tent meets the flammability
requirements of CPAI-84. The fabric
may burn if left in continuous contact
with any flame source. The application
of any foreign substance to the tent
fabric may render the flame-resistant
properties ineffective.
THIS PRODUCT MEETS AUSTRALIAN
STANDARDS
Please check with your local
regulations prior to purchasing this
item. Some municipalities have
restrictions and requirements.
SIZES: 3m x 3m, 4m x 4m, 5m x 5m, 6m x 6m
CONTENTS
WHAT YOU’LL NEED 1
PARTS LIST 1
SETUP INSTRUCTIONS 2
SECURING MARQUEE 3 - 4
PACK DOWN 5
IMPORTANT INFORMATION 6 - 7
PAVILION
RANGE
1
WHAT YOU’LL NEED
Stanley Knife / Scissors to open boxes. Only cut where symbol is shown on boxes.
Mallet / Hammer to secure steel pins.
PARTS LIST
Standard package items listed below. Please note accessories are not listed here.
Aluminium Legs (x4)
Aluminium Center Pole (x1)Aluminium Roof Beams (x8)
Aluminium Roof Joiner (x4)
PVC Sandbags (x4) * Steel Corner Connector (x4) Steel Feet (x4)
Steel Cross Wires (x2) 500mm Steel Pins (x8)Ratchets (x4)
PVC Roof / Protective Cover (x1)
2
SETUP INSTRUCTIONS
Please read instructions completely before setting up your marquee. Make sure you have all the components identified on the Parts List.
Recommended procedure below. For safety reasons it is recommended that 2 persons set-up / pack down any marquee.
4. Attach all corners of the PVC roof to the corner
connectors on the frame.
5. Insert two of the legs into the corner connectors. 6. Position center pole in the peak of the roof, slide the centre
pole into cross wires and position.
3. Layout PVC roof over the frame.
1. Layout all roof beams and connectors into position and
connect.
2. Attach both cross wires from corner to corner and
then tension.
3
7. Attach roof straps around roof beams. 8. Insert the remaining legs into the corner connectors.
11. Tie all white ropes together 12. Using the steel pins secure through the foot plates. On
hard surfaces use sandbags or steel weight plate with concrete
blocks.
9. Attach steel foot to the bottom of Legs. 10. Tie down straps must ONLY be attached from the 2 roof
D-rings to the lug on the footplate. Tension until tight.
SECURE THE MARQUEE
4
14. Put one steel pin through the circular collar on the tensioning
buckle to stop rotation. Use the second steel pin to wind and
tension the cable until the centre pole is 2150mm. Repeat on all
four corners.
13. Use 2 steel pins to tension the steel cables as shown.
IMPORTANT - The cables MUST be tensioned until a
clearance from the centre pole to the ground of 2150mm is
achieved. If the roof is NOT tensioned correctly it will pool
with water when raining and cause the frame to sustain
damage or possibly collapse.
Should concrete weights be used to anchor the marquee,
4 additional straps (purchased separately) should
be used. Put one end on the lug located on the roof
connector and the other end onto the concrete weight. (
check engineers certicate for correct weight. Certicates
are available on the Extreme Marquees website on the
Resources page)
5
PACK DOWN
Please read instructions completely before packing down your marquee. Make sure you have all the components identified on the Parts List.
Recommended procedure below. For safety reasons it is recommended that 2 persons set-up / pack down any marquee.
1. Remove steel pins or weight plates. Release tension on
the cross wires.
2. Undo corner ropes and ratchet straps.
3. Undo roof straps and remove two legs. 4. Remove center pole.
5. Remove remaining two legs and fold up roof.
Ensure roof is completely dry before packing away.
6. Remove cross wires and disassemble the frame and
store in protective cover.
6
IMPORTANT INFORMATION
Your marquee is supplied with 8 steel stakes and 4 tie-down
ropes. These MUST always be attached. For setup on hard
surfaces such as pavement, weight plates or sandbags
MUST be used for security. These are add-on accessories
that can be purchased separately.
All roof tie-down straps MUST be attached and tensioned.
These security methods will maximise safety. However, due
to the unpredictable nature of weather, damage prevention
is not guaranteed.
All marquees are considered temporary structures and
MUST be packed down and stowed away during adverse
weather conditions such as heavy rain, strong winds or other
storm events.
WARRANTY
Warranty covers manufacture’s defaults only. Warranty does
NOT cover products or parts which have been altered or
modified in any manner. This warranty does NOT apply to
damage caused by wind, rain, storms or other forces of
nature, nor does it cover accidental or deliberate damage
of the product. Damage caused by these events may be
covered under your home or business insurance policy. This
warranty does NOT apply if the setup of the product does
not conform to product instructions. This express warranty is
provided in lieu of all other warranties, explicit or implied.
Extreme Marquees is NOT responsible for products
damaged in transit.
If you are making a warranty claim for a manufacturer fault
for reasons other than the above, please complete our
Warranty Claim Form - https://www.extreme-marquees.com.
au/resource-centre/ - and email it to the following address:
warehouse@extreme-marquees.com.au
Please complete the form and return it to us with photos to
preview the manufacturer fault cited.
Alternatively, if seeking replacement parts outside of
warranty please fill out the Replacement Parts form and
return to us at: warehouse@extreme-marquees.com.au. We
will arrange a quotation and dispatch the required parts as
soon as possible - https://www.extreme-marquees.com.au/
marquee-spare-parts/
MANUFACTURER’S WARRANTY
PRODUCT WARRANTY
Pavilion Frame 5 Years
FABRICS
Plain 580gsm PVC / Crest PVC 5 Years
Printed 550gsm PVC 2 Years
Clear PVC 2 Years
Your product not listed? Contact us for warranty information.
PRODUCTION & DELIVERY
TIME FRAMES
Extreme Marquee will endeavour to meet all customer due
dates and deadlines. However, as there are many aspects
out of our direct control such as third party freight providers,
we can never guarantee an arrival date. As such, Extreme
Marquees does not accept liability for any missed due dates,
nor do we accept any refund request based on this premise.
Extreme Marquees has an outstanding reputation for
meeting the tightest deadlines and our team will continue to
strive for excellence in this regard.
RETURNS POLICY
100% Satisfaction Guaranteed
As part of the Extreme Marquee experience, it is our
commitment to provide superior products. If you are not
completely satisfied with your Extreme Marquee purchase
for any reason, we will do our best to rectify. You can return
your product for a replacement or refund within thirty (30)
days of your purchase. The product must be in new, unused
condition. Extreme Marquees does NOT accept returns for
any custom printed products unless the custom printed
product has a fault under our manufacturers warranty.
Extreme Marquees’ guarantee does not cover ordinary wear
and tear or damage caused by improper use, or weather-
caused damage such as storms, rain or wind.
If you have received your Extreme Marquee purchase and it
has a manufacturing defect in the materials or workmanship,
please fill out our Warranty Claim Form - https://www.
extreme-marquees.com.au/resource-centre/ - and email it to
the following address: logistics@extreme-marquees.com.au
Before returning any part or product to Extreme Marquees
please contact us to obtain specific return shipping
instructions at logistics@extreme-marquees.com.au or call us
on 1300 850 832.
Extreme Marquees can arrange the product return for a
change of mind, however, the customer will be invoiced
for the shipping costs. In addition, when processing a
refund due to change of mind a component of the original
price will be non-refundable. This amount will be equal to
the delivery fees charged by the courier company. If you
receive a faulty or damaged product, a replacement will be
provided to you.
You can return your purchase from Extreme Marquees by
courier regardless of if you have made your purchase on
www.extreme-marquees.com.au or over the phone.
1. CLEAN & DRY 2. PACK DOWN 3. TRANSPORT 4. STORAGE
HOW TO STORE
7
call 1300 850 832
email admin@extreme-marquees.com.au
shop www.extreme-marquees.com.au
MAINTENANCE
PROTECTIVE COVERS
Ensure all protective covers are clean and dry before fitting
to any of your marquee products.
CROSS WIRES & TIE-DOWN STRAPS
Inspect regularly to ensure they are fit for use.
CLEANING
Do not use solvents on any part of the Marquee.
ROOF & WALLS
When cleaning your marquee (roof, walls or valance panels)
use a soft mop and any mild household cleaning fluid such
as dish detergent mixed with warm water.
When cleaning the roof of your marquee we recommend
that the tent is fully opened and secured into position.
Remove any leg extensions or accessories such as side walls
as these can be cleaned separately.
We recommend that the roof of your marquee be cleaned
regularly in proportion to the frequency of use.
Allow your marquee to completely dry before packing down
and fitting the protective cover. This will prevent mildew and
mould growth.
SMALL STAINS
Simply clean with a general-use mild household detergent
and a clean cloth.
REPAIRS & SPARE PARTS
ROOF
Should your marquee roof be damaged, please contact the
Extreme Marquees Office. We will assess the damage and
either suggest a repair centre or arrange to return the roof
to our Warehouse/Office. In the case of an issue covered
under warranty, claim forms can be found on our website -
https://www.extreme-marquees.com.au/resource-centre/
FRAME
Should your marquee frame be damaged contact us for
options.
DO NOT drag marquee protective covers as this can cause
wear and tear and may cause damage to your marquee.

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