Warranty terms and conditions:
1. The guarantor of the quality of the Device is FIBAR GROUP S.A.
(hereinafter the “Manufacturer”) with registered oce in Poznań,
ul. Lotnicza 1; 60-421 Poznań, entered into the Register of Entrepre-
neurs of the National Court Register maintained by the District Court
in Poznań, VIII. Business Division of the National Court Register un-
der the number: 553265, holding a Tax Identication Number (NIP):
7811858097, and a REGON: 301595664, with an initial capital of PLN
1,182,100.
2. The Manufacturer is responsible for equipment malfunction result-
ing from physical defects (manufacturing or material) of the Device
during 12 months for business customers/ 24 months for consumers
from the date when the Device was purchased by End-User, provided
that applicable law does not enforce dierent guarantee commence-
ment date. The consumer shall be deemed to be any natural person
who performs acts in law with an entrepreneur, said acts not being
directly related to his economic or professional activity. Any custom-
er who is not a consumer shall be deemed to be business customer.
3. During the Guarantee period, the Manufacturer shall remove any
defects, free of charge, by repairing or replacing (at the sole discretion
of the Manufacturer) any defective components of the Device with
new or regenerated components that are free from defects. When
the repair proves impossible, the Manufacturer reserves the right to
replace the device with a new or regenerated one, which shall be free
from any defects and its condition shall not be worse than the original
device owned by the Customer.
4. If, in exceptional cases (e.g. Device no longer on oer), replacing
the Device with an item of the same type proves impossible, the Man-
ufacturer may replace the Device with a dierent item of reasonably
similar technical parameters. Doing so will be deemed as fullment of
Manufacturer’s obligations. Manufacturer does not refund the money
paid for the purchased Device.
5. ONLY The holder of a valid guarantee document can make claims
under the guarantee. Remember: before you submit a guarantee
claim, contact our technical support using telephone or e-mail. More
than 50% of operational problems are resolved remotely, saving time
and money spent to initiating guarantee procedure. If remote sup-
port is insucient, the Customer shall ll the guarantee claim form
(using our website - www.baro.com) in order to obtain claim author-
ization. When the guarantee claim form is submitted correctly, the
Customer shall receive the claim conrmation with a unique number
(Return Merchandise Authorization -RMA).
6. The claim may be also submitted by telephone. In this case, the
call is recorded and the Customer shall be informed about it by a
consultant before submitting the claim. Immediately after submitting
the claim, the consultant shall provide the Customer with the claim
number (RMA-number).
7. If the guarantee claim is made correctly, the Customer will be
provided with contact data of Authorized Guarantee Service Station
(hereinafter the “AGSS”). Customer shall contact and deliver the De-
vice to AGSS for inspection.
8. Any defects found during the guarantee period shall be remedied
no later than within 30 days calculated from the date of delivering the
Device to the AGSS. The guarantee period shall be extended by the
time, during which the Device has been in the possession of the AGSS.
9. The Device that is the subject of the claim should be made avail-
able by the Customer together with complete standard equipment
and the documents conrming its purchase.
10. The components replaced under the guarantee are owned by
the Manufacturer. All components replaced in the course of the
guarantee procedure are themselves covered by a guarantee until
the expiration of the original guarantee period for the Device. The
guarantee period in the case of replaced components does not un-
dergo extension.
11. Costs of delivering the faulty device shall be borne by the Custom-
er. For unjustied service calls, the Service may charge the Customer
with travel expenses and handling costs related to the case.
12. The AGSS may reject a guarantee claim only in the following cases:
- the Device has been operated contrary to its intended purpose and
the operation manual,
- if the Device made available by the Customer is incomplete, lacks
any equipment pieces, or lacks the rating plate,
- if the cause of faulty operation is other than a material or production
defect found in the Device,
- invalid guarantee document or lack of purchase receipt,
13. The Manufacturer shall not be liable for damage to property
caused by defective device. The Manufacturer shall not be liable for
indirect, incidental, special, consequential or punitive damage, or for
any damage, including, inter alia, loss of prots, savings, data, loss of
benets, claims by third parties and any property damage or personal
injuries arising from or related to the use of the Device.
14. The guarantee does not cover:
- mechanical damage (fractures, breakings, cuts, abrasions, deforma-
tions caused by impact, fall or dropping another object on the Device,
or resulting from operation incompatible with the Device’s intended
purpose as specied in the operation manual);
- damage resulting from external causes, e.g.: ood, storm, re,
lightning strike, natural disasters, earthquake, war, civil unrest, force
majeure, unforeseen accidents, theft, liquid spilling, battery seepage,
weather conditions; impact of solar rays, sand, humidity, high or low
temperatures, air pollution;
- damage resulting from faulty functioning of software caused by a
computer virus attack, or failure to update the software according to
the Manufacturer’s request;
- damage resulting from: overvoltage in the power network or/and tel-
ecommunications network, or from connecting to the power network
in manner incompatible with the operation manual, or from connect-
ing additional devices not recommended by the Manufacturer.
- damage caused by operating or storing the Device in extremely
adverse conditions, i.e. high humidity, high dustiness, too low (frost)
or too high ambient temperature. Detailed conditions in which the
operation of the Device is acceptable have been specied in the op-
eration manual;
- damage resulting from the use of accessories not recommended by
the Manufacturer,
- damage caused by a defective electrical installation at the user’s
premises, including the use of improper fuses;
- damage resulting from the Client’s failure to follow the maintenance
and servicing schedule given in the operation manual;
- damage resulting from the use of non-original spare parts and
equipment, unsuitable for a given model, or resulting from repairs
and modications carried out by unauthorized persons;
- faults resulting from continued operation of a defective Device
equipment.
15. The scope of guarantee repairs does not include periodic main-
tenance and inspections of the Device, in particular cleaning, adjust-
ment, inspection of operation, correction of operating mistakes or
parameter programming mistakes, and other activities which the user
(Buyer) is obliged to carry out. The guarantee does not cover natural
wear and tear of the Device’s components or other parts described
in the operation manual and technical documentation for which a
particular operating period has been specied.
16. If a given type of damage to the Device is not covered by the
guarantee, the Manufacturer reserves the right to remedy such defect
according to his own discretion, either by repairing the damaged or
destroyed component, or by making it possible to acquire subassem-
blies required for repairs or replacement.
17. The guarantee for the Device sold does not exclude, limit or sus-
pend the rights of the Customer as a consumer, resulting from the
product’s inconsistency, with the purchase agreement, or the rights of
the consumers ensuing from relevant regulations in force.
105437710101
