Fitbit Zip Charge 5 User manual

User Manual
Version 1.0

Table of Contents
Get started 6
What's in the box 6
Charge your tracker 7
Set up Charge 5 8
See your data in the Fitbit app 8
Unlock Fitbit Premium 9
Wear Charge 5 10
Placement for all-day wear vs. exercise 10
Fasten the band 11
Handedness 12
Wear and care tips 13
Change the band 13
Remove a band 13
Attach a band 14
Basics 15
Navigate Charge 5 15
Basic navigation 15
Quick settings 16
Adjust settings 18
Display 18
Quiet modes 19
Other settings 20
Check battery level 20
Set up device lock 21
Adjust always-on display 21
Turn off the screen 22
Apps and Clock Faces 23
Change the clock face 23
Open apps 23
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Notifications from your phone 25
Set up notifications 25
See incoming notifications 25
Manage notifications 26
Turn off notifications 26
Answer or reject phone calls 27
Respond to messages (Android phones) 28
Timekeeping 29
Use the Alarms app 29
Dismiss or snooze an alarm 29
Use the Timers app 30
Activity and Wellness 31
See your stats 31
Track a daily activity goal 31
Choose a goal 32
Track your hourly activity 32
Track your sleep 32
Set a sleep goal 33
Learn about your sleep habits 33
Manage stress 33
Use the EDA Scan app 33
Check your stress management score 34
Advanced health metrics 35
Exercise and Heart Health 36
Track your exercise automatically 36
Track and analyze exercise with the Exercise app 36
Phone GPSrequirements 37
Customize your exercise settings 38
Check your workout summary 40
Check your heart rate 40
Custom heart-rate zones 42
Receive heart-rate notifications 43
View your cardio fitness score 44
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Share your activity 44
Fitbit Pay 45
Use credit and debit cards 45
Set up Fitbit Pay 45
Make purchases 46
Change your default card 47
Pay for transit 47
Update, Restart, and Erase 48
Update Charge 5 48
Restart Charge 5 48
Erase Charge 5 49
Troubleshooting 50
Heart-rate signal missing 50
GPS signal missing 50
Other issues 51
General Info and Specifications 52
Sensors andComponents 52
Materials 52
Wireless technology 52
Haptic feedback 52
Battery 53
Memory 53
Display 53
Band size 53
Environmental conditions 54
Learn more 54
Return policy and warranty 54
Regulatory and Safety Notices 55
USA:Federal Communications Commission(FCC) statement 55
Canada:Industry Canada (IC)statement 56
European Union (EU) 57
Argentina 59
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Australia and New Zealand 59
Belarus 59
Customs Union 60
Indonesia 60
Israel 60
Japan 60
Kingdom of Saudi Arabia 61
Mexico 61
Morocco 61
Nigeria 62
Oman 62
Philippines 62
Serbia 62
Singapore 63
South Korea 63
Taiwan 63
United Arab Emirates 66
United Kingdom 67
Vietnam 67
About the Battery 67
IP Rating 68
Safety Statement 68
Regulatory Markings 68
5

Get started
Meet Fitbit Charge 5, our most advanced health and fitness tracker that helps you
keep a pulse on your stress, physical readiness, heart health, and overall well-being.
Take a moment to review our complete safety information at fitbit.com/safety.
Charge 5 is not intended to provide medical or scientific data.
What's in the box
Your Charge 5 box includes:
Tracker with small band
(color and material varies) Charging cable Additional large band
The detachable bands on Charge 5 come in a variety of colors and materials, sold
separately.
6

Charge your tracker
A fully-charged Charge 5 has a battery life of up to 7 days. Battery life and charge
cycles vary with use and other factors; actual results will vary.
To charge Charge 5:
1. Plug the charging cable into the USB port on your computer, a UL-certified
USB wall charger, or another low-energy charging device.
2. Hold the other end of the charging cable near the port on the back of the
tracker until it attaches magnetically. Make sure the pins on the charging cable
align with the port on the back of your tracker.
Charging fully takes about 1-2 hours. While Charge 5 charges, double-tap the screen
to turn it on and check the battery level. Swipe right on the battery screen to use
Charge 5. A fully charged tracker shows a solid battery icon.
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Set up Charge 5
Set up Charge 5 with the Fitbit app. The Fitbit app is compatible with most popular
phones. See fitbit.com/devices to check if your phone is compatible.
To get started:
1. Download the Fitbit app:
lApple App Store for iPhones
lGoogle Play Store for Android phones
2. Install the app, and open it.
lIf you already have a Fitbit account, log in to your account tap the
Today tab your profile picture Set Up a Device.
lIf you don't have a Fitbit account, tap Join Fitbit to be guided through a
series of questions to create a Fitbit account.
3. Continue to follow the on-screen instructions to connect Charge 5 to your
account.
When you're done with setup, read through the guide to learn more about your new
tracker and then explore the Fitbit app.
For more information, see the related help article.
See your data in the Fitbit app
Open the Fitbit app on your phone to view your activity, health metrics, and sleep
data; log food and water; participate in challenges; and more.
8

Unlock Fitbit Premium
Fitbit Premium is your personalized resource in the Fitbit app that helps you stay
active, sleep well, and manage stress. A Premium subscription includes programs
tailored to your health and fitness goals, personalized insights, hundreds of
workouts from fitness brands, guided meditations, and more.
Charge 5 includes a 6-month Fitbit Premium membership for eligible customers in
certain countries.
For more information, see the related help article.
9

Wear Charge 5
WearCharge 5 around your wrist. If you need to attach a different size band, or if
you purchased another band, see the instructions in "Change the band" on page13.
Placement for all-day wear vs. exercise
When you're not exercising, wear Charge 5 a finger's width above your wrist bone.
In general, it's always important to give your wrist a break on a regular basis by
removing your tracker for around an hour after extended wear. We recommend
removing your tracker while you shower. Although you can shower while wearing
your tracker, not doing so reduces the potential for exposure to soaps, shampoos,
and conditioners, which can cause long-term damage to your tracker and may
cause skin irritation.
For optimized heart-rate tracking while exercising:
lDuring a workout, experiment with wearing your tracker a bit higher on your
wrist for an improved fit. Many exercises, such as bike riding or weight lifting,
cause you to bend your wrist frequently, which could interfere with the heart-
rate signal if the tracker is lower on your wrist.
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lWear your tracker on top of your wrist, and make sure the back of the device
is in contact with your skin.
lConsider tightening your band before a workout and loosening it when you’re
done. The band should be snug but not constricting (a tight band restricts
blood flow, potentially affecting the heart-rate signal).
Fasten the band
1. Place Charge 5 around your wrist.
2. Slide the bottom band through the first loop in the top band.
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3. Tighten the band until it fits comfortably, and press the peg through one of
the holes in the band.
4. Slide the loose end of the band through the second loop until it lies flat on
your wrist. Make sure the band isn’t too tight. Wear the band loosely enough
that it can move back and forth on your wrist.
Handedness
For greater accuracy, you must specify whether you wear Charge 5 on your
dominant or non-dominant hand. Your dominant hand is the one you use for writing
and eating. To start, the Wrist setting is set to non-dominant. If you wear Charge 5
on your dominant hand, change the Wrist setting in the Fitbit app:
From the Today tab in the Fitbit app, tap your profile picture Charge 5 tile
Wrist Dominant.
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Wear and care tips
lClean your band and wrist regularly with a soap-free cleanser.
lIf your tracker gets wet, remove and dry it completely after your activity.
lTake your tracker off from time to time.
Change the band
Charge 5 comes with a small band attached and an additional large, bottom band in
the box. Boththe top and bottom bands can be swapped with accessory bands,
sold separately on fitbit.com. For band measurements, see "Band size" on page53.
Remove a band
1. Turn over Charge 5 and find the band latches.
2. To release the latch, use your fingernail to press the flat button toward the
band.
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3. Gently pull the band away from the tracker to release it.
4. Repeat on the other side.
Attach a band
To attach a band, press it into the end of the tracker until you hear a click and it
snaps into place. The band with the loops and peg attaches to the top of the
tracker.
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Basics
Learn how to manage settings, set a personal PIN code, navigate the screen, and
check the battery level.
Navigate Charge 5
Charge 5 has a color AMOLED touchscreen display.
Navigate Charge 5 by tapping the screen and swiping side to side and up and down.
To preserve battery, the tracker’s screen turns off when not in use.
Basic navigation
The home screen is the clock.
lFirmly tap the screen twice or turn your wrist to wake Charge 5.
lSwipe down from the top of the screen to access quick settings, the Payments
app , and the Settings app . While in quick settings, swipe right to
return to the clock screen.
lSwipe up to see your daily stats. To return to the clock screen, swipe right.
lSwipe left and right to see the apps on your tracker.
lSwipe right to go back to a previous screen. Firmly double-tap the screen to
return to the clock screen.
15

Quick settings
For a faster way to access certain settings, swipe down from the clock screen.Tap a
setting to adjust it. When you turn off a setting, the icon appears dim with a line
through it.
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Payments Make contactless payments from your wrist with Fitbit
Pay.
DNDmode When the do not disturb setting is on:
lNotifications, goal celebrations, and reminders
are muted.
lThe do not disturb icon illuminates in quick
settings.
You can't turn on the do not disturb setting and sleep
mode at the same time.
Sleep mode When the sleep mode setting is on:
lNotifications, goal celebrations, and reminders
are muted.
lThe screen's brightness is set to dim.
lThe screen stays dark when you turn your wrist.
To wake Charge 5, firmly tap the screen twice.
lThe sleep mode icon illuminates in quick
settings.
Sleep mode turns off automatically when you set a
sleep schedule. For more information, see "Adjust
settings" on the next page
You can't turn on the do not disturb setting and sleep
mode at the same time.
Screen wake When you set screen wake to Auto , the screen
turns on each time you turn your wrist.
Whenyou set screen wake to Manual , firmly tap
the screen twice to turn it on.
Water lock Turn on the water lock setting when you're in water, for
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example showering or swimming, to prevent your
screen from activating. When water lock is on, your
screen locks, and the water lock icon appears at the
bottom. Notifications and alarms still appear on your
tracker, but you must unlock your screen to interact
with them.
To turn on water lock, tap swipe down from the clock
screen tap Water Lock firmly tap your screen
twice. To turn off water lock, double-tap your screen
again.
Note that water lock turns on automatically when you
start a swim in the Exercise app .
Settings app Tap the Settings app to open it. For more
information, see "Adjust settings" below.
Adjust settings
Manage basic settings in the Settings app . Swipe down from the clock screen
and tap the Settings app to open it. Tap a setting to adjust it. Swipe to see the
full list of settings.
Display
Brightness Change the screen's brightness.
Screen
wake
Change whether the screen turns on when you turn your wrist.
Screen
timeout
Adjust the amount of time before the screen turns off or switches to
the always-on display clock face.
Always-on
display
Turn always-on display on or off. For more information, see "Adjust
always-on display" on page21.
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Quiet modes
Exercise
focus
Turn off notifications while using the Exercise app .
Do not
disturb
Turn off all notifications.
Sleep
mode
Adjust sleep mode settings, including setting a schedule for the
mode to automatically turn on and off.
To set a schedule:
1. Open the Settings app and tap Quiet modes Sleep Mode
Schedule Interval.
2. Tap the start or end time to adjust when the mode turns on and
off. Swipe up or down to change the time, and tap the time to
select it. Sleep mode automatically turns off at the time you
schedule, even if you manually turned it on.
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Other settings
Heart rate Turn heart-rate tracking on or off.
Heart zone
notifications
Turn the heart-zone notifications that you receive during everyday
activity on or off. For more information, see the related help article.
Vibrations Adjust your tracker's vibration strength.
GPS Choose the GPS mode. For more information, see the related help
article.
Device Info View your tracker's regulatory information and activation date,
which is the day your tracker's warranty begins. The activation date
is the day you set up your device.
Tap Device Info System Info to see the activation date.
For more information, see the related help article.
Restart
device
Tap Restart device Restart to restart your tracker.
Check battery level
From the clock face, swipe up. The battery level is at the top of the screen.
If your tracker's battery is low (fewer than 24 hours remaining), the battery
indicator turns red. If your tracker's battery is critically low (fewer than 4 hours
remaining), a warning appears on the clock face and the battery indicator flashes.
When the battery is low:
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