Fitbit Zip Charge 2 Special Edition User manual

Troubleshooting steps
Why isn't my Fitbit device's battery charging?
To maximize your Fitbit device's battery life, see the tips in Can I extend my Fitbit device's
battery life?
To confirm your device is charging, see How do I charge my Fitbit device?
If your battery stopped charging, try the solutions below.
Problem
Solution
The pins on the device or
charging cable are dirty.
Dust and debris can accumulate over time. Clean the charging contacts
on the back of your device and the pins on your charging cable using
the instructions in How do I clean my Fitbit device?
The USB port or outlet is
faulty.
Try a different USB port or a UL-certified wall charger.
The device isn’t connected
securely to the charging cable.
Check the alignment and try reconnecting your device to the charging
cable. For more information, see How do I charge my Fitbit device?
The device isn't working as
expected.
Restart your device. For more information, see How do I restart my
Fitbit device?
The device is wet.
Thoroughly dry your device before charging it.
The error "insufficient power
source" appears on your
device's screen.
Remove other devices plugged in to your power source, or plug your
device in to another source.
You haven't used the device
for several months, and it
won't turn on.
Leave your device plugged in to the charging cable for at least 30
minutes.

How do I use the Fitbit app to track my period?
This article includes step-by-step instructions for setting up and using the female health tracking
feature in the Fitbit app. For more information and other questions about period tracking with
Fitbit, see What is female health tracking in the Fitbit app?
Skip to:
What information can I track in the Fitbit female health feature?
How do I set up the female health tracking feature in the Fitbit app?
How do I add or remove the female health tracking tile in the Fitbit app?
How do I add, edit, or delete a period in the Fitbit app?
How do I confirm a predicted period in the Fitbit app?
How do I log or delete female health details?
Can I edit a fertile window in the Fitbit app?
How do I read the female health tracking calendar in the Fitbit app?
How do I change the day of the week my calendar starts to Monday?
What should I know before tracking my period with Fitbit?
How can I see trends in my period data?
How do I read the graphs of my cycle details in the Fitbit app?
How do I edit my female health settings?
Can the Fitbit app remind me when my period will start?
Can I edit my average cycle or period length?
What do the female health icons mean in the Fitbit app?
Why do my period and fertile windows overlap?
How do I log bleeding between my periods?
Do I see a period on the Fitbit female health calendar if I log flow details?
How do I add my period if it arrives early?
How can I see my period information on my Fitbit device?
Can I see my cycle information on the fitbit.com dashboard?
How do I add previously tracked cycle information to the Fitbit app?
What information can I track in the Fitbit female health feature?
Follow your cycle, log periods, record details, and analyze trends at a glance with female health
tracking in the Fitbit app.
How do I set up the female health tracking feature in the Fitbit app?
1. If you don’t already have it, add the female health tile to the Today tab in Fitbit app. For more
information, see How do I add or remove the female health tracking tile in the Fitbit app?
2. Tap the Today tab , then tap the female health tile.

3. Follow the on-screen instructions to set up female health tracking. You’ll be asked a series of
questions about your menstrual cycle. The information you provide is used to make predictions
about your future period and fertile windows. You can edit or update your information later.
On the calendar, find the approximate date your last period started.
To edit your average period and cycle lengths, tap the + or - icon to add or subtract days.
Turn on notifications if you want to receive reminders on your phone about when your
period is predicted to start. For more information, see Can the Fitbit app remind me when
my period will start?
How do I add or remove the female health tracking tile in the Fitbit app?
To show the female health tile:
1. Tap the Discover tab > Health & Fitness Stats.
2. Tap Female Health > Add to Today.
To hide the female health tile:
1. On the Today tab , tap Edit in the top right.
2. Tap the red minus icon next to Female Health and tap Remove.
3. Tap Save in the top right.
How do I add, edit, or delete a period in the Fitbit app?
To add or edit a period:
1. Tap the Today tab , then tap the female health tile.
2. Tap the start date of a period on the calendar.
3. Tap the pencil icon to add or edit a period (you can also tap and hold a date on the calendar).
If period predictions are turned on, the entire period appears on the calendar based on your
average period length.
4. On the calendar, tap the first or last day of a period and then slide your finger across the dates
to adjust the period length.
5. Tap Save.
To delete a period:
1. Tap the Today tab , then tap the female health tile.
2. Tap a date on the calendar inside the period you want to delete.

3. Tap the pencil icon .
4. Tap Delete. Note that if you have predictions turned on, you’ll still see your predicted period.
For more information, see Why do I see a period I already deleted in the Fitbit app?
If you have trouble adding or editing a period, see our troubleshooting tips.
How do I confirm a predicted period in the Fitbit app?
During your predicted period, you’re asked to confirm whether your period started. Tap Yes to
confirm that your period started or Not Yet if it hasn’t started. Tap Edit to adjust the dates
before you confirm your period.
If you confirm a predicted period, the predicted period becomes a confirmed period. If you don’t
confirm a predicted period, the prediction remains on your calendar. After the last day of the
prediction window passes, the entire predicted period shifts to the next day. Note that the
calendar doesn’t update until after midnight.
How do I log or delete female health details?
1. Tap the Today tab , then tap the female health tile.
2. Tap a date on the calendar.
3. Tap the plus icon
4. Tap details to log them. To delete a detail, tap it so that the check mark disappears.
5. Tap Save.
Note that logging your flow details doesn’t log a period. To log a period, see to How do I add, edit, or
delete a period in the Fitbit app?
For more information about female health details, see our blog post Everything You Need to Know
About PMS And How to Cope.
Can I edit a fertile window in the Fitbit app?
Your estimated fertile window automatically adjusts based on the menstrual cycle data you enter.
You can’t edit fertile windows.
To turn off fertility predictions, see How do I edit my female health settings?

How do I read the female health tracking calendar in the Fitbit app?
Tap the Today tab , then tap the female health tile to see the calendar with your cycle
information. The different colors on the calendar indicate various stages of your cycle. Tap a
date to see the female health details you logged for that day and other information.
Note that the gray shading indicates a month, not a cycle.
Refer to the table for more information about the calendar icons and colors:
Icon
Description
Meaning
Confirmed period
Solid pink indicates a confirmed period. If you don’t have your
period, you can edit the dates. See How do I add, edit, or delete a
period in the Fitbit app?
Predicted period
Light pink indicates a predicted period.
Estimated fertile
window
Solid blue indicates an estimated fertile window.
Estimated
ovulation day
A flower inside a fertile window indicates your estimated ovulation
day.
Confirmed period
& estimated
fertile window
Solid pink and blue overlapping to form purple means your
predicted period and estimated fertile window overlap.
Selected day ring
A circle indicates the selected date.
Today ring
The Today ring indicates the current date.
Logged detail dot
A dot underneath a date on the calendar indicates you logged
female health details for that day.
How do I change the day of the week my calendar starts to Monday?

1. Tap the Today tab , and tap your profile picture.
2. Tap Advanced Settings. You might have to scroll down to find this option.
3. Tap Start Week On and choose which day you want your weeks to begin. Your female health
calendar updates automatically.
What should I know before tracking my period with Fitbit?
Tips
Instead of tapping the pencil icon, tap and hold your finger on a date on the calendar to add or
edit a period.
Log your period consistently for more personalized predictions.
Why can’t I log or edit a period or female health details in the Fitbit app?
If a period doesn’t meet the following requirements, you may receive an error and be unable to log the
period:
You can only add or edit current or past periods and details.
A period must be at least 1 day.
You can log a period of up to 60 days (on Windows 10 devices, the maximum is 10 days). If your
period is longer, consider logging flow intensity details.
A cycle must be at least 11 days, and there must be a gap of at least 1 day between logged
periods. If you experience a gap in bleeding during your period, it’s still 1 period.
Note that If you attempt to log a period in the future or a period with less than a one-day gap between
periods, the pencil icon is unavailable. If you don’t see the pencil icon, make sure the period you’re
attempting to log or edit meets all of the requirements.
Why do I see a period I already deleted in the Fitbit app?
If you delete a confirmed period and you have predictions turned on, you’ll still see the predicted period
for that cycle. For more information about the icons and colors on your female health tracking calendar,
see How do I read the female health tracking calendar in the Fitbit app?
To turn off predicted periods, see How do I edit my female health settings?
How can I see trends in my Fitbit period data?
View your cycle trends to see your average period and cycle lengths, average estimated
ovulation day, and graphs of your past cycles and details. Note that you won’t see your average
estimated ovulation day if you turned off fertile window predictions. You must log at least 2
periods to see trends.
To see your female health trends:

1. Tap the Today tab , then tap the female health tile > Trends to view your period trends.
2. Tap a cycle to see more details, including an overview of the details you logged.
How do I read the graphs of my cycle details in the Fitbit app?
To see the trends for each detail you logged during a cycle:
1. Tap the Today tab , then tap the female health tile > Trends.
2. Tap a cycle to see more details.
An orange dot indicates you logged a detail on that day.
An orange bar indicates you logged flow intensity details on that day. The height of the bar
indicates the intensity of your flow.
3. For information about a certain day of your cycle:
a. Tap and hold on the calendar that shows your cycle until a vertical line appears.
b. Drag your finger left or right to choose a day. The number in the top circle is the
selected date, and the number in the bottom circle is the day of your cycle. The vertical
line helps you see the details you logged on that day.
If your cycle is longer than 60 days, swipe left and right or tap the arrows to scroll through your cycle
calendar.

How do I edit my female health settings?
Update information about your cycle, including period length, cycle length, and birth control
method, and choose whether to show period and fertility predictions and receive notifications.
1. Tap the Today tab , then tap the female health tile.
2. Tap the gear icon .
3. Adjust your female health settings as needed.
Can the Fitbit app remind me when my period will start?
Turn on period notifications to receive reminders about your upcoming predicted periods. You’ll
receive a notification on your phone 2 days before your period starts and on the first day of your
predicted period. You’ll also see the reminder on your Fitbit device in Fitbit Today. For more
information, see How can I see my period information on my Fitbit device? Note that you must
turn on period predictions to receive period notifications.
For more information about turning notifications on or off, see How do I edit my female health
settings?
Can I edit my average cycle or period length?
You can edit the average cycle length and period length you provided during setup; however,
these settings only affect your initial predictions.
Keep the following in mind:
Change your average period length to adjust the length of your initial period predictions. For
example, if you change your average period length from 5 days to 8 days, your predictions
adjust to reflect this change.
Edit your average cycle length to adjust the length of your entire cycle. If fertility predictions are
on, the predictions for your fertile window and ovulation day adjust based on the length of your
cycle. For more information, see our blog post Ovulation, Fertility, and Pregnancy: What It Really
Takes To Make a Baby.
To change your setup values for average cycle or period length:
1. Tap the Today tab , then tap the female health tile.
2. Tap the gear icon .
3. Tap Period Length or Cycle Length and adjust the number.

4. Confirm your changes.
What do the female health icons mean in the Fitbit app?
The icon shown on the female health tile in the Fitbit app changes depending on where you are in
your current cycle.

Why do my period and fertile windows overlap?
For some women, the estimated fertile window and period occur on the same day. You’ll see
purple shading on the calendar where the 2 windows overlap. Refer to the calendar icon for
details.
For more information, see our blog posts 4 All-Too-Common Period Myths—Debunked and
Ovulation, Fertility, and Pregnancy: What It Really Takes To Make a Baby.
How do I log bleeding between my periods?
If you experience bleeding before your period, sometimes known as breakthrough bleeding or
spotting, you can track it by logging flow intensity details. For more information, see How do I
log or delete female health details?
Do I see a period on the Fitbit female health calendar if I log flow
details?
Logging flow intensity details doesn’t add a period to your calendar. To add a period, see How
do I add, edit, or delete a period in the Fitbit app?
How do I confirm my period if it arrives early?
If your period arrives early, add it as a new period. Your future predictions automatically adjust.
For more information, see How do I add, edit, or delete a period in the Fitbit app?
How can I see my period information on my Fitbit device?
Swipe up from the clock face and scroll until you see your female health information.
To see female health data on your device, you must set up female health tracking in the Fitbit
app and log at least 1 period. For more information about setting up female health tracking, see
How do I set up the female health tracking feature in the Fitbit app?
If you don’t want to see period information on your Fitbit device:
On Fitbit Ionic or Fitbit Versa, tap Settings at the bottom of Fitbit Today and turn off the Cycle
Track tile.
On Fitbit Charge 3 and Fitbit Inspire devices, delete all your female health data in the Fitbit app.
For more information, see How do I add, edit, or delete a period in the Fitbit app?
Sync your Fitbit device to see your most recent information.