Fitbit Zip Charge 3 User manual

User Manual
Version 3.5

Table of Contents
Get started 6
What's in the box 6
Set up Charge 3 7
Charge your tracker 7
Set up with your phone or tablet 8
Set up with your Windows 10 PC 9
See your data in the Fitbit app 10
Wear Charge 3 11
Placement for all-day wear vs. exercise 11
Handedness 12
Change the band 13
Remove a band 13
Attach a new band 13
Basics 15
Navigate Charge 3 15
Basic navigation 15
Quick settings 17
Adjust settings 18
Check battery level 19
Care for Charge 3 19
Change the clock face 20
Notifications 21
Set up notifications 21
See incoming notifications 21
Manage notifications 22
Turn off notifications 22
Answer or reject phone calls 23
Respond to messages 24
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Timekeeping 25
Use the Alarms app 25
Use the Timers app 25
Activity and Sleep 26
See your stats 26
Track a daily activity goal 26
Choose a goal 26
Track your hourly activity 27
Track your sleep 27
Set a sleep goal 28
Learn about your sleep habits 28
See your heart rate 28
Practice guided breathing 28
Fitness and Exercise 30
Track your exercise automatically 30
Track and analyze exercise with the Exercise app 30
GPSrequirements 30
Track an exercise 31
Customize your exercise settings and shortcuts 32
Check your workout summary 32
Check your heart rate 33
Default heart-rate zones 33
Custom heart-rate zones 34
Share your activity 35
Fitbit Pay 36
Use credit and debit cards 36
Set up Fitbit Pay 36
Make purchases 37
Change your default card 39
Pay for transit 39
Weather 40
Check the weather 40
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Add or remove a city 41
Agenda 42
Update, Restart, and Erase 43
Restart Charge 3 43
Erase Charge 3 43
Update Charge 3 44
Troubleshooting 45
Heart-rate signal missing 45
GPS signal missing 45
Other issues 46
General Info and Specifications 47
Sensors 47
Materials 47
Wireless technology 47
Haptic feedback 47
Battery 48
Memory 48
Display 48
Band size 48
Environmental conditions 49
Learn more 49
Return policy and warranty 49
Regulatory & Safety Notices 50
USA:Federal Communications Commission(FCC) statement 50
Canada:Industry Canada (IC)statement 51
European Union (EU) 52
Customs Union 53
Argentina 53
Australia and New Zealand 54
Belarus 54
China 55
India 56
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Indonesia 56
Israel 56
Japan 57
Mexico 57
Morocco 57
Nigeria 58
Oman 58
Pakistan 59
Philippines 59
Serbia 59
South Korea 60
Taiwan 60
United Arab Emirates 62
Vietnam 63
Zambia 63
Safety Statement 64
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Get started
Get a deeper understanding of your body, your health, and your progress with
Fitbit Charge 3. Take a moment to review our complete safety information at
fitbit.com/safety.
What's in the box
Your Charge 3 box includes:
Tracker with small band
(color and material vary) Charging cable
Additional large band
(color and material
vary)
The detachable bands on Charge 3 come in a variety of colors and materials, sold
separately.
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Set up Charge 3
For the best experience, use the Fitbit app for iPhones and iPads or Android
phones. You can also set up Charge 3 on Windows 10 devices. If you don’t have a
compatible phone or tablet, use a Bluetooth-enabled Windows 10 PC. Keep in mind
that a phone is required for call, text, calendar, and smartphone app notifications.
To create a Fitbit account, you're prompted to enter your birthdate, height, weight,
and sex to calculate your stride length and to estimate distance, basal metabolic
rate, and calorie burn. After you set up your account, your first name, last initial, and
profile picture are visible to all other Fitbit users. You have the option to share other
information, but most of the information you provide to create an account is private
by default.
Charge your tracker
A fully-charged Charge 3 has a battery life of up to 7 days. Battery life and charge
cycles vary with use and other factors; actual results will vary.
To charge Charge 3:
1. Plug the charging cable into the USB port on your computer, a UL-certified
USB wall charger, or another low-energy charging device.
2. Clip the other end of the charging cable to the port on the back of Charge 3.
The pins on the charging clip must lock securely with the gold contacts on the
back of the tracker. Charge 3 vibrates, and a battery icon appears on the
screen.
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Charging fully takes about 1-2 hours. While the tracker charges, you can press the
button to check the battery level. A fully-charged tracker shows a solid battery icon
with a smile.
Set up with your phone or tablet
Set up Charge 3 with the Fitbit app. The Fitbit app is compatible with most popular
phones and tablets. For more information, see fitbit.com/devices.
To get started:
1. Download the Fitbit app:
lApple App Store for iPhones and iPads
lGoogle Play Store for Android phones
lMicrosoft Store for Windows 10 devices
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2. Install the app, and open it.
lIf you already have a Fitbit account, log in to your account > tap the
Today tab > your profile picture > Set Up a Device.
lIf you don't have a Fitbit account, tap Join Fitbit to be guided through a
series of questions to create a Fitbit account.
3. Continue to follow the on-screen instructions to connect Charge 3 to your
account.
When you're done with setup, read through the guide to learn more about your
new tracker and then explore the Fitbit app.
For more information, see help.fitbit.com.
Set up with your Windows 10 PC
If you don't have a compatible phone, you can set up and sync Charge 3 with a
Bluetooth-enabled Windows 10 PC and the Fitbit app.
To get the Fitbit app for your computer:
1. Click the Start button on your PC and open the Microsoft Store.
2. Search for "Fitbit app". After you find it, click Free to download the app to
your computer.
3. Click Microsoft account to sign in with your existing Microsoft account. If you
don't already have an account with Microsoft, follow the on-screen instructions
to create a new account.
4. Open the app.
lIf you already have a Fitbit account, login to your account, and tap the
account icon >Set Up a Device.
lIf you don't have a Fitbit account, tap Join Fitbit to be guided through a
series of questions to create a Fitbit account.
5. Continue to follow the on-screen instructions to connectCharge 3 to your
account.
When you're done with setup, read through the guide to learn more about your
new tracker and then explore the Fitbit app.
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See your data in the Fitbit app
Sync Charge 3 to transfer your data to the Fitbit app, where you can view your
activity and sleep data, log food and water, participate in challenges, and more.
Each time you open the Fitbit app, Charge 3 syncs automatically when it's nearby.
You can also use the Sync Now option in the app at any time.
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Wear Charge 3
PlaceCharge 3 around your wrist. If you need to attach a different size band, or if
you purchased another band, see the instructions in "Change the band" on page13.
Placement for all-day wear vs. exercise
When you're not exercising, wear Charge 3 a finger's width above your wrist bone.
For optimized heart-rate tracking while exercising:
lDuring a workout, experiment with wearing your tracker a bit higher on your
wrist for an improved fit. Many exercises, such as bike riding or weight lifting,
cause you to bend your wrist frequently, which could interfere with the heart-
rate signal if the tracker is lower on your wrist.
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lWear your tracker on top of your wrist, and make sure the back of the device
is in contact with your skin.
lConsider tightening your band before a workout and loosening it when you’re
done. The band should be snug but not constricting (a tight band restricts
blood flow, potentially affecting the heart-rate signal).
Handedness
For greater accuracy, you must specify whether you wear Charge 3 on your
dominant or non-dominant hand. Your dominant hand is the one you use for writing
and eating. To start, the Wrist setting is set to non-dominant. If you wear Charge 3
on your dominant hand, change the Wrist setting in the Fitbit app:
From the Today tab in the Fitbit app, tap your profile picture >Charge 3 tile
>Wrist >Dominant.
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Change the band
Charge 3 comes with a small band attached and an additional large, bottom band in
the box. Boththe top and bottom bands can be swapped with accessory bands,
sold separately on fitbit.com. For band measurements, see "Band size" on page48.
Remove a band
1. Turn over Charge 3 and find the band latches.
2. To release the latch, press down on the flat button on the band.
3. Gently pull the band away from the tracker to release it.
4. Repeat on the other side.
Attach a new band
To attach a new band, press it into the end of the tracker until you feel it snap into
place.
13

If you have trouble attaching the band or if it feels loose, gently move the band
back and forth to make sure it's attached to the tracker.
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Basics
Learn how best to navigate, check the battery level, and care for your tracker.
Navigate Charge 3
Charge 3 has an OLED touchscreen display and 1 button.
Navigate Charge 3 by tapping the screen, swiping side to side and up and down, or
pressing the button. To preserve battery, the tracker’s screen turns off when not in
use.
Basic navigation
The home screen is the clock.
lSwipe down to see notifications.
lSwipe up to see your daily stats.
lSwipe left to see the apps on your tracker.
lPress the button to go back to a previous screen or return to the clock face.
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Quick settings
Press and hold the button and swipe left on Charge 3 for a faster way to access
certain settings. Tap a setting to turn it on or off. When you turn off the setting, the
icon appears dim with a line through it.
On the quick settings screen:
17

DND (Do not disturb) When the do not disturb setting is on, notifications, goal
celebrations, and reminders to move don't cause the tracker
to vibrate or the screen to turn on.
You can't turn on do not disturb and sleep mode at the same
time.
Sleep Mode When the sleep mode setting is on:
lNotifications don't cause the tracker to vibrate or
the screen to turn on.
lThe screen's brightness is set to dim.
lTurning your wrist won't cause the tracker's
screen to turn on.
Sleep mode doesn't automatically turn off unless you set a
sleep mode schedule. To schedule sleep mode to
automatically turn on during certain hours:
1. Open the Settings app and tap Sleep Mode.
2. Tap Schedule to turn it on.
3. Tap Sleep Interval and set your sleep mode
schedule. Sleep mode automatically turns off at
the time you schedule, even if you manually
turned it on.
You can't turn on do not disturb and sleep mode at the same
time.
Screen Wake When the screen wake setting is on, turn your wrist toward
you to turn on the screen.
Adjust settings
Manage basic settings in the Settings app :
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Brightness Change the screen's brightness.
Vibrations Adjust your tracker's vibration strength.
Screen
Timeout
Choose how long the screen stays on after you stop interacting with your
tracker.
Heart
Rate
Turn heart-rate tracking on or off.
Do Not
Disturb
Turn off all notifications. Choose to receive alerts about your workout in the
Exercise app even if Do Not Disturb is on.
Sleep
Mode
Adjust sleep mode settings, including setting a schedule for the mode to
automatically turn on and off.
Check battery level
On the clock face, swipe up. The battery level icon is at the top of the screen.
Care for Charge 3
It's important to clean and dry Charge 3 regularly. For more information, see
fitbit.com/productcare.
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Change the clock face
1. From the Today tab in the Fitbit app, tap your profile picture > Charge 3
tile.
2. Tap Clock Faces >All Clocks.
3. Browse the available clock faces. Tap a clock face to see a detailed view.
4. Tap Select to add the clock face to Charge 3.
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