FLIR DNR516P16 User manual

Instruction Manual
DNR500 SERIES

Instruction Manual
DNR500 SERIES
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Thank you for purchasing this product. FLIR is committed to providing our customers with a high quality,
reliable security solution.
This manual refers to the following models:
DNR516 (16-channel)
DNR532 (32-channel)
For the latest online manual, downloads and product updates, and to learn about our complete line of
accessory products, please visit our website at:
www.flirsecurity.com/pro
WARNING
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO REDUCE THE RICK OF ELECTRIC SHOCK DO NOT REMOVE
COVER. NO USER SERVICABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
The lightning flash with arrowhead symbol, within an equilateral
triangle, is intended to alert the user to the presence of uninsulated
"dangerous voltage" within the product’s enclosure that may be of
sufficient magnitude to constitute a risk of electric shock.
The exclamation point within an equilateral triangle is intended to
alert the user to the presence of important operating and
maintenance (servicing) instructions in the literature accompanying
the appliance.
WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS UNIT
TO RAIN OR MOISTURE.
CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF THE PLUG
TO THE WIDE SLOT AND FULLY INSERT.
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Table of contents
1 Important Safeguards ..........................................................................1
1.1 General Precautions....................................................................1
1.2 Installation................................................................................. 1
1.3 Service.....................................................................................3
1.4 Use..........................................................................................3
2 DNR500 Series Features.......................................................................4
3 Getting Started (DNR500 Series) ...........................................................5
4 DNR500 Series Series Front Panel ......................................................... 6
5 DNR500 Series Rear Panel....................................................................8
6 Basic Setup (DNR500 Series)................................................................9
6.1 Step 1: Connect the IP Cameras .................................................... 9
6.2 Step 2: Connect the Mouse........................................................... 9
6.3 Step 3: Connect the Ethernet Cable ................................................9
6.4 Step 4: Connect the Monitor ........................................................ 10
6.5 Step 5: Connect the Power Cable to Power the NVR......................... 10
6.6 Step 6: Upgrade Firmware to Latest Version (if Available) .................. 10
6.7 Step 7: Verify Camera Image ....................................................... 11
6.8 Step 8: Set the Time .................................................................. 11
6.9 Default System Password & Port Numbers ..................................... 11
6.9.1 FLIR Cloud™ ................................................................ 11
6.10 Quick Access to System Information ............................................. 12
6.11 Connecting Cameras to the Local Area Network (LAN) ..................... 13
7 Mouse Control .................................................................................. 16
8 Remote Control................................................................................. 17
8.1 Setting the Remote Control Address ............................................. 18
9 Using the System .............................................................................. 19
9.1 On-Screen Display .................................................................... 19
9.2 Using the Quick Menu................................................................ 20
9.3 Adjusting Camera Image Settings................................................. 20
9.4 Using the Navigation Bar ............................................................ 22
9.5 Using the Camera Toolbar .......................................................... 22
9.5.1 Using Quick Playback ..................................................... 22
9.5.2 Using Digital Zoom in Live Display ..................................... 23
9.5.3 Using Real-time Backup .................................................. 23
9.6 Using the Virtual Keyboard.......................................................... 23
9.7 Adjusting Camera Zoom & Focus ................................................. 24
10 Setting The Time ............................................................................... 25
11 Recording......................................................................................... 26
11.1 Video Recording Types .............................................................. 26
11.2 Main Stream and Sub Stream ...................................................... 26
11.3 Setting up Scheduled or Manual Recording .................................... 26
11.4 Configuring Hard Drive Overwrite ................................................. 27
12 Search (Playback) ............................................................................. 28
12.1 Playing Back Video from the Hard Drive......................................... 28
12.2 Playback Controls ..................................................................... 29
12.3 Playing Back from a USB Drive .................................................... 29
13 Backup............................................................................................. 31
13.1 Formatting the USB Thumb Drive ................................................. 31
13.2 Backing up Video...................................................................... 32
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13.3 Using Video Clip Backup ............................................................ 32
13.4 Viewing Backup Files................................................................. 33
13.4.1 Viewing Backup Files on PC ............................................. 33
13.4.2 Viewing Backup Files on Mac ........................................... 36
14 Managing Passwords and User Accounts............................................. 39
14.1 Changing Passwords................................................................. 39
14.2 Adding Users ........................................................................... 40
14.3 Modifying Users ....................................................................... 40
14.4 Deleting Users ......................................................................... 41
14.5 Account Groups ....................................................................... 41
14.6 Adding Groups ......................................................................... 41
14.7 Modifying Groups ..................................................................... 42
14.8 Deleting Groups ....................................................................... 42
15 Using the Main Menu ......................................................................... 43
15.1 Camera .................................................................................. 43
15.1.1 Remote Device .............................................................. 43
15.1.2 Viewing Camera Status ................................................... 44
15.1.3 Viewing Camera Firmware Versions ................................... 44
15.1.4 Upgrading Camera Firmware ............................................ 44
15.1.5 Recording..................................................................... 45
15.1.6 Configuring Recording Quality .......................................... 45
15.1.7 Configuring Audio Recording ............................................ 46
15.1.8 Configuring Snapshot Recording Settings............................ 47
15.1.9 Creating Custom Channel Names...................................... 48
15.2 Info........................................................................................ 49
15.2.1 HDD Info ...................................................................... 49
15.2.2 Record Info ................................................................... 49
15.2.3 Version ........................................................................ 50
15.2.4 Event Info ..................................................................... 50
15.2.5 Online Users ................................................................. 51
15.2.6 Load............................................................................ 51
15.2.7 Test............................................................................. 52
15.2.8 BPS ............................................................................ 52
15.2.9 Log ............................................................................. 52
15.3 Setting.................................................................................... 54
15.3.1 Network ....................................................................... 54
15.3.2 Selecting DHCP or Static IP Address (TCP/IP) ...................... 54
15.3.3 Configuring System Ports (Connection)............................... 55
15.3.4 Configuring DDNS Settings .............................................. 56
15.3.5 Configuring Email Alerts .................................................. 56
15.3.6 Configuring Switch Settings (Advanced).............................. 57
15.3.7 Event........................................................................... 58
15.3.8 Configuring Motion Detection............................................ 58
15.3.9 Configuring Video Loss Settings ........................................ 60
15.3.10 Configuring Alarm Input Devices........................................ 61
15.3.11 Controlling Alarm Output Devices ...................................... 62
15.3.12 Configuring Hard Drive Warnings....................................... 63
15.3.13 Configuring Network Warnings .......................................... 64
15.3.14 Storage........................................................................ 64
15.3.15 Configuring the Video Recording Schedule .......................... 65
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15.3.16 Configuring Pre-Recording ............................................... 65
15.3.17 Configuring the Snapshot Schedule ................................... 66
15.3.18 Configuring Holidays....................................................... 67
15.3.19 Formatting the Hard Drive ................................................ 68
15.3.20 Configuring Hard Drive Type ............................................. 69
15.3.21 Installing eSATA Hard Drives ............................................ 69
15.3.22 Setting up Hard Drive Mirroring (Advanced) ......................... 70
15.3.23 Configuring Hard Drive Groups (Advanced) ......................... 72
15.3.24 Configuring General System Settings ................................. 73
15.3.25 Setting the Monitor Resolution (Display) .............................. 74
15.3.26 Saving Your System Configuration to a USB Thumb
Drive ........................................................................... 75
15.3.27 Setting the System to Factory Defaults................................ 76
15.3.28 Upgrading Firmware from USB.......................................... 77
15.4 Shutdown................................................................................ 79
16 Connecting to Your System Over the Internet on PC or Mac .................... 80
16.1 System Requirements................................................................ 80
16.2 Step 1 of 3: Connect your System to Your Router ............................. 80
16.3 Step 2 of 3: Obtain the system’s Device ID...................................... 81
16.4 Step 3 of 3: Connect to the System Over the Internet ........................ 81
17 Using FLIR Cloud™ Client for PC or Mac .............................................. 85
17.1 Home Page ............................................................................. 85
17.2 Live View ................................................................................ 85
17.2.1 Live View Controls.......................................................... 86
17.2.2 Opening Live View in Multiple Monitors ............................... 87
17.3 Controlling PTZ Cameras ........................................................... 88
17.3.1 PTZ Presets.................................................................. 89
17.3.2 PTZ Tours..................................................................... 90
17.3.3 PTZ Pattern .................................................................. 91
17.3.4 PTZ Scan ..................................................................... 92
17.3.5 PTZ Pan....................................................................... 92
17.4 Playback................................................................................. 92
17.5 Playback Controls ..................................................................... 94
17.6 Downloading Video to your Computer Hard Drive............................. 95
17.7 Alarm ..................................................................................... 96
17.8 Log........................................................................................ 97
17.9 E-map .................................................................................... 98
17.10 Devices ................................................................................ 100
17.11 Device Config ........................................................................ 101
17.12 Alarm CFG ............................................................................ 101
17.13 Tour & Task ........................................................................... 104
17.14 Account................................................................................ 105
17.14.1 Managing User Accounts ............................................... 105
17.14.2 Managing Roles........................................................... 107
17.15 General ................................................................................ 108
17.15.1 Basic......................................................................... 108
17.15.2 File ........................................................................... 108
17.15.3 Alarm Prompt .............................................................. 109
17.15.4 Version ...................................................................... 110
18 Connecting to your System Using Smartphone or Tablet Apps.............. 111
18.1 iPhone.................................................................................. 111
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18.1.1 Prerequisites............................................................... 111
18.1.2 Connecting to your System on iPhone............................... 111
18.1.3 Live View Interface ....................................................... 112
18.1.4 Controlling PTZ Cameras............................................... 113
18.1.5 Viewing Snapshots and Videos with Local Files .................. 114
18.1.6 Using Playback Mode on iPhone ..................................... 115
18.1.7 Enabling Push Notifications ............................................ 116
18.1.8 Using the Event List ...................................................... 118
18.1.9 Using Favorites............................................................ 119
18.1.10 Using the E-Map .......................................................... 120
18.1.11 Device Manager........................................................... 122
18.1.12 Adding Devices Using an IP or DDNS Address
(Advanced) ................................................................. 123
18.2 iPad..................................................................................... 125
18.2.1 Prerequisites............................................................... 125
18.2.2 Connecting to your system on an iPad .............................. 125
18.2.3 Live View Interface ....................................................... 126
18.2.4 Controlling PTZ Cameras............................................... 127
18.2.5 Using Playback Mode on iPad......................................... 128
18.2.6 Using Local File to View Manual Recordings ...................... 130
18.2.7 Enabling Push Notifications ............................................ 131
18.2.8 Using the Event List ...................................................... 133
18.2.9 Using Favorites............................................................ 134
18.2.10 Using the E-Map .......................................................... 135
18.2.11 Using the Device Manager ............................................. 137
18.2.12 Adding Devices Using an IP or DDNS Address
(Advanced) ................................................................. 137
18.3 Android ................................................................................ 140
18.3.1 Prerequisites............................................................... 140
18.3.2 Connecting to your System on Android ............................. 140
18.3.3 Live View Interface ....................................................... 141
18.3.4 Controlling PTZ Cameras............................................... 142
18.3.5 Viewing Snapshots and Videos with Local Files .................. 143
18.3.6 Using Playback Mode on Android .................................... 143
18.3.7 Enabling Push Notifications ............................................ 145
18.3.8 Using the Event List ...................................................... 146
18.3.9 Using Favorites............................................................ 146
18.3.10 Using the E-Map .......................................................... 148
18.3.11 Device Manager........................................................... 149
18.3.12 Adding Devices Using an IP or DDNS Address
(Advanced) ................................................................. 150
19 Remote Viewing On Internet Explorer ................................................ 152
19.1 Prerequisites ......................................................................... 152
19.1.1 IE Live Display Overview................................................ 153
19.1.2 Using Search Mode in IE (Playback)................................. 154
20 RTSP Streaming (Advanced)............................................................. 156
21 DDNS Setup (Advanced) .................................................................. 158
21.1 Accessing your System within a Local Network (LAN) ..................... 158
21.1.1 Step 1 of 3: Connect your System to Your Router ................ 158
21.1.2 Step 2 of 3: Obtain the System’s Local IP Address ............... 159
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21.1.3 Step 3 of 3: Connect to the System’s Local IP
Address ..................................................................... 159
21.2 DDNS Setup—Access your System Remotely over the
Internet................................................................................. 161
21.2.1 Step 1 of 4: Port Forwarding ........................................... 162
21.2.2 Step 2 of 4: Create a DDNS Account ................................ 162
21.2.3 Step 3 of 4: Enable DDNS on the System .......................... 163
21.2.4 Step 4 of 4: Connect to the System’s DDNS Address ........... 164
22 Connecting a PTZ Camera (DNR500 Series)........................................ 168
22.1 Controlling a PTZ Camera (Local NVR) ....................................... 170
22.2 Advanced PTZ Controls ........................................................... 170
22.2.1 Presets ...................................................................... 171
22.2.2 Tours......................................................................... 171
22.2.3 Pattern....................................................................... 172
22.2.4 Auto Scan .................................................................. 172
23 Connecting An External Monitor (DNR500 Series) ............................... 174
24 DNR500 Series Hard Drive Installation ............................................... 175
24.1 Installing a Hard Drive.............................................................. 175
24.2 Removing the Hard Drive.......................................................... 176
24.3 Formatting Hard Drives ............................................................ 177
25 Troubleshooting .............................................................................. 179
26 DNR500 Series System Specifications ............................................... 181
26.1 System................................................................................. 181
26.2 Inputs/Outputs ....................................................................... 181
26.3 Display ................................................................................. 181
26.4 Recording ............................................................................. 181
26.5 Playback and Backup .............................................................. 182
26.6 Storage & Archive ................................................................... 182
26.7 Connectivity........................................................................... 182
26.8 General ................................................................................ 183
26.9 Recording Resolution (Pixels) & Speed (FPS — Frames per
second) ................................................................................ 183
27 Notices........................................................................................... 184
27.1 FCC Class A Notice ................................................................ 184
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