Fortinet FortiFone FON-260i User manual

Using the FON-260i Telephone
This document briefly describes how to use the phone. The reference card includes the basic
features. For more information, see the phone’s QuickStart Guide.
Buttons
Most of the buttons are similar to those on other phones,
but you might not be familiar with the following:
• — Puts a call on hold.
• — Dials the last number again.
• — Opens configuration options or transfers
acall.
• — Accesses voicemail.
Remember
• DialL(:in some countries) or KA to KK to get
an outside line. This is not required if you have direct line
access, which automatically chooses an outside line.
• Press?after dialing an outside number or extension.
• Ifyouhavedirectlineaccess,dial before dialing a
feature code or extension.
Setting up voicemail
1. Press .
2. When prompted, enter a password, record a greeting
and record your name for the dial-by-name directory.
Checking voicemail
1. Press .
2. When prompted, enter your password + ?.
3. Press Ato listen to your messages. You can also
change your greeting and personal options.
Calling an outside number
1. Dial L(:in some countries) or KA to KK to get
an outside line. This is not required if you have direct
line access, which automatically chooses an outside line
when you dial the phone number.
2. Ifprompted,dialanaccesscode.
3. Dial the phone number + ?.
Calling an extension
Dial the extension number + ?.Ifyouhavedirectline
access, dial first.
Placing a caller on hold
Press . You can now hang up or answer another call
without disconnecting the caller.
Retrieving a caller on hold
Press .
Performing a screened transfer
A screened transfer allows the recipient to accept or refuse
the transfer.
1. Press + <extension> (or outside number) + ?.
2. When the recipient answers:
 • press or hang up to complete the transfer;
or
• pressOK and scroll to select Cancel Transfer.
Performing a blind transfer
Press + <extension> (or outside number) + ?,
then hangup.

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Using the FON-260i
Telephone
Accessing Features
If Direct Line Access is enabled, you will auto-
matically access an outside line. To place an
intercom call or to access features indicated with
a p, first dial .
Access outside line
Lor KA to KK (Americas, UK)
:or KA to KK (other countries)
No hunt group is required if Direct Line Access is enabled.
Do not disturb HS + ?
to toggle on/off.
pPick up: Any ringing extension
L+ ?
pPick up: Specific extension
J+ <extension> + ?
Voicemail
Access mailbox:
Locally
Remotely + <mailbox number>
Change greeting options S
Change personal options D
(password, date stamp, remote notification options)
MESSAGE PLAYBACK CONTROLS
Rewind 10 seconds A
Go to beginning AA
Skip ahead 10 seconds D
Skip to end of message DD
Check time and date stamp G
Forward message H
Delete message J
Save message L
Skip to next message ?

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Accessing Features
Place caller on hold
Retrieve called on hold
pAnswer queued call J+ ?to retrieve the next caller in your queue.
Answer call waiting Press OK.
Screened transfer + <extension> (or outside number) + ?, then or hang up.
To cancel the transfer, press OK and scroll to select Cancel Transfer.
Blind transfer + <extension> (or outside number) + ?, then hang up.
Voicemail transfer + + <extension> + ?, then hang up.
Conference call + <extension> (or outside number) + ?.
Press OK and scroll to select Conference.
Park a caller + GA:+ ?.
The system will respond with a parking orbit.
pRetrieve a parked caller + <orbit> + ?.
pTwo-way intercom/group paging to FortiFone telephones
KF (Intercom) or KG (Paging) + <extension> + ?.
pAttach account code to last call At dial tone, KK + ?.
When prompted, enter <account code> + ?.
Call detail record logging must be active.
27-400-195510-20130325 Revision 2