Franke SB1200 User manual

USER MANUAL
SB1200
FCS4074
en
Read the user manual before working on the machine.
Keep the manual with the machine and pass the manual on to the
next operator if the machine is sold or transferred to a third party.

Franke Kaffeemaschinen AG Table of contents
User manual SB1200 iii
TABLE OF CONTENTS
1For your safety 6
1.1 Intended use 6
1.2 Prerequisites for using the coffee machine 7
1.3 Explanation of safety instructions 7
1.4 Safety concerns when using the coffee machine 8
2Explanation of symbols 11
2.1 Symbols used in the manual 11
2.2 Symbols used in the software 11
3Scope of delivery 15
4Identification 17
4.1 Position of type plates 17
4.2 Type code 19
5Description of machine 21
5.1 Coffee machine 21
5.2 Add-on units 25
5.3 Overview of operating modes 27
5.4 Franke Digital Services (option) 29
6Installation 30
6.1 Preparations 30
6.2 Dimensions 30
6.3 Requirements of the water supply 33
7Filling and emptying 36
7.1 filling the machine 36
7.2 Filling beans 36
7.3 Filling powder 37
7.4 Filling the cooling unit 37
7.5 Filling the Flavor Station 40
7.6 Filling the FSU60 CM Flavor Station 40
7.7 Setting the grind coarseness 41
7.8 Emptying the bean hopper 43
7.9 Emptying the powder hopper 43
7.10 Emptying the grounds container 44
7.11 Emptying the cooling unit 45
8Preparing beverages 48
8.1 Preparing beverages with Quick Select 48
8.2 Preparing beverages with ground coffee 48
8.3 Preparing hot water 49

Table of contents Franke Kaffeemaschinen AG
iv User manual SB1200
8.4 Preparing beverages using the touchpad 50
9Cleaning 51
9.1 Introduction 51
9.2 Required cleaning accessories 51
9.3 5-step method 51
9.4 Starting the cleaning process 52
9.5 Weekly cleaning 54
9.6 Rinsing the coffee machine 56
10 Configuration 57
10.1 Calling up the maintenance level 57
10.2 PIN codes 57
10.3 My settings menu tree 57
10.4 Input methods 58
10.5 My settings 58
11 Individualization and data transfer 73
11.1 Overview 73
11.2 Individualization and data transfer menu tree 73
11.3 Multimedia functions 73
11.4 Manage Digital Signage via USB stick 74
11.5 Configure application 74
11.6 Loading/backing up data 77
11.7 Set default values 78
11.8 Activating configurations 78
12 Troubleshooting 79
12.1 Error messages 79
12.2 Troubleshooting the system 79
12.3 Tips for good coffee beverages 80
12.4 Help with problems concerning product quality 81
13 Decommissioning 82
13.1 Preparing for decommissioning 82
13.2 Back up data 82
13.3 Short-term decommissioning (up to 3 weeks) 82
13.4 Long-term decommissioning 82
13.5 Transport and storage 83
13.6 Recommissioning after prolonged periods of storage or non-use 83
14 Disposal of parts 84
15 Technical data 85
15.1 Capacities in accordance with DIN 18873-2:2016-02 85
15.2 Electrical connection data 85

Franke Kaffeemaschinen AG Table of contents
User manual SB1200 v
86

1 | For your safety Franke Kaffeemaschinen AG
6 User manual SB1200
1 FOR YOUR SAFETY
1.1 Intended use
1.1.1 Coffee machine
– The SB1200 FM CM is a commercial machine for preparing beverages and is intended for the SB1200
(specialty beverage station). It is designed for use in food services, the hotel industry, offices and other
similar environments.
– The SB1200 FM CM is suitable for processing whole coffee beans, ground coffee, powder suitable for
automatic beverage dispensers, fresh milk, milk alternatives, syrup and ready-to-drink beverages (e.g.
Cold Brew).
– The SB1200 FM CM is intended for the preparation of beverages in accordance with this manual and
the technical data.
– The SB1200 FM CM is intended for operation indoors.
Please note
– The SB1200 FM CM is not suitable for use outdoors.
1.1.2 Add-on units
Cooling unit
– The cooling unit is designed exclusively to keep milk and ready-to-drink beverages cool for the prepa-
ration of beverages with a SB1200 Franke coffee machine.
– Only use pre-cooled milk and pre-cooled ready-to-drink beverages (2-5°C).
– Remove the milk and ready-to-drink beverages when the cooling unit is not in use. Store milk and
ready-to-drink beverages in a suitable cooling unit.
– Use only the recommended cleaners. Other cleaners may leave residues in the milk and beverage
system.
– The cooling unit is intended exclusively for operation indoors.
– The UT40 cooling unit is intended exclusively for use in enclosed furniture with ventilation openings
which prevent liquids from entering the unit. The cooling unit must never be used free-standing.
– Please also observe the Declaration of Conformity delivered with the device.
CleanMaster
– The CleanMaster is intended exclusively for operation indoors.
– The CleanMaster is intended exclusively for cleaning the Franke coffee machine and the Franke add-
on units.
– Do not place or use any electrical appliances inside the CleanMaster.
– Use only the recommended cleaners from Franke.
Please note
– Other cleaners may leave residues in the milk and cold media (ready-to-drink beverage) system.
Flavor Station
– The Flavor Station is intended exclusively for the automatic conveyance of syrups and other fluid aro-
mas for the preparation of drinks.

Franke Kaffeemaschinen AG For your safety | 1
User manual SB1200 7
Please note
– The Flavor Station is not designed to pump viscous fluids such as chocolate sauce.
– The Flavor Station is not suitable for the storage of alcoholic or explosive substances.
Cup warmer
– The cup warmer is intended only for preheating coffee cups and glasses used when preparing drinks.
Please note
– Drinking containers made of paper or plastic must not be used. The cup warmer is not designed to dry
dish towels or other cloths. It is not necessary to cover the cups to warm them.
Accounting system
– Depending on the version, the accounting system can be used for various methods of payment. Exam-
ples: Payment with coins, cards, or mobile payment systems.
1.2 Prerequisites for using the coffee machine
– The SB1200 FM CM is intended for use as a self-service machine.
– Self-service machines must always be monitored to protect the users.
– Each operator of the SB1200 FM CM must have read and understood the manual. This does not apply
to its use in the self-service area.
– Do not operate the SB1200 FM CM or add-on units until you have completely read and understood this
manual.
– Do not use the SB1200 FM CM or add-on units if you are not familiar with the various functions.
– Do not use the SB1200 FM CM if the connection lines of the SB1200 FM CM or the add-on units are
damaged.
– Do not use the SB1200 FM CM unless the SB1200 FM CM or the add-on units have been cleaned or
filled as intended.
– Children under the age of 8 are not permitted to use the SB1200 FM CM and
the add-on units.
– Children or persons with restricted physical, sensory or mental abilities, or
lack of experience and knowledge, may only use the SB1200 FM CM and the
add-on units under supervision or after adequate instruction by a person re-
sponsible for their safety; they are not permitted to play with the SB1200 FM
CM and the add-on units.
– Children are not permitted to clean the SB1200 FM CM and the add-on units.
1.3 Explanation of safety instructions
To ensure personal safety and the protection of material goods, observation of these safety instructions is
imperative.
Symbol and signal word indicate the severity of the hazard.

1 | For your safety Franke Kaffeemaschinen AG
8 User manual SB1200
WARNING
WARNING indicates a potential danger. DANGER indicates an imminent danger which, if
not avoided, will result in death or serious injury.
CAUTION
CAUTION indicates a hazardous situation which, if not avoided, could result in minor or
moderate injury.
NOTICE
NOTICE directs your attention to the risk of damage to machinery.
1.4 Safety concerns when using the coffee machine
WARNING
Risk of fire
If the power cord is electrically overloaded, the heat generated can cause a fire.
a) Never use power outlet strips, multi-sockets or extension cords to connect the coffee machine to the
power supply.
WARNING
Risk of fatal injury from electrocution
Damaged power cords, pipes or plugs can lead to electrocution.
a) Do not connect any damaged power cords, pipes or plugs to the power grid.
b) Replace damaged power cords, pipes or plugs.
If the power cord is permanently assembled, contact the service technician. If the power cord is not
permanently assembled, order and use a new, original power cord.
c) Ensure that the machine/appliance and the power cord are not near any hot surfaces such as gas or
electric stoves or ovens.
d) Ensure that the power cord is not pinched and does not chafe on sharp edges.
e) Only pull on the plug and not on the cable when disconnecting the device from the power grid.
WARNING
Risk of fatal injury from electrocution
Liquid/moisture entering the machine or leaks can lead to electrocution.
a) Never point a liquid or steam jet at the machine.
b) Do not pour any liquids on the machine.
c) Do not immerse the machine in liquid.
d) Disconnect the machine from the power supply in the event of a leak or if liquid/moisture enters the
machine.

Franke Kaffeemaschinen AG For your safety | 1
User manual SB1200 9
WARNING
Risk of fatal injury from electrocution
Work, repairs or servicing improperly performed on electrical systems can lead to electrocution.
a) Have repairs on electrical parts carried out by service technicians using original spare parts.
b) Have servicing carried out by authorized persons with corresponding qualification only.
WARNING
Risk of scalding
Hot water is released during rinsing.
a) Keep hands away from the spouts and nozzles during this process.
b) Do not place anything on the drip grid.
c) IN CASE OF SCALDING: Immediately cool the affected area and, depending on the severity of the in-
jury, consult a doctor.
WARNING
Risk of scalding
Hot beverages can lead to scalding.
a) Always be careful with hot beverages.
b) Use only suitable drinking vessels.
WARNING
Risk of scalding
Hot liquids and steam escape during cleaning and can lead to scalding.
a) Keep hands away from the spouts and nozzles during this process.
WARNING
Risk of injury
If objects find their way into the bean hopper or grinder, splinters may be ejected, leading to injury.
a) Never insert any objects into the bean hopper or grinder.
CAUTION
Cutting injuries/crushing
The powder hoppers worm gear mechanism can cause cuts or crushing injuries.
a) Exercise care when cleaning the powder hopper.

1 | For your safety Franke Kaffeemaschinen AG
10 User manual SB1200
CAUTION
Irritation from cleaners
Cleaning tablets, milk system cleaning agent, and descaler can lead to irritation of the skin or eyes.
a) Observe the hazard warnings on the label of the respective cleaner.
b) Avoid contact with your eyes and skin.
c) Wash your hands after coming into contact with cleaning supplies.
d) Cleaning supplies must be kept away from beverages.
CAUTION
Health hazard due to germ formation
Inadequate cleaning can result in food residues accumulating in the machine and at the spouts, thereby
contaminating products.
a) Do not use the machine unless it has been cleaned according to the instructions.
b) Clean the machine daily in accordance with the instructions.
c) Inform operating personnel of the necessary cleaning measures.
CAUTION
Health hazard due to germ formation
Residues may build up in the machine if not used for a long time.
a) Clean the machine if it is not used for extended periods (more than 2days).
CAUTION
Formation of mold
Mold can form on the coffee grounds.
a) Empty and clean the grounds container at least once a day.
NOTICE
Risk of damage to the coffee machine
If the spout cleaning device is placed on the drip grid too soon, the dispensing spout will move toward the
spout cleaning device. This may damage the coffee machine and/or the spout cleaning device.
a) Only place the spout cleaning device on the drip grid when prompted to do so, and only once the dis-
pensing spout has been fully lowered.