Franke A300 User manual

en
Read the user manual before working on the machine.
Keep the manual with the machine and pass the manual along to the
next user if the machine is sold or transferred to a third
party.
USER MANUAL
A300
FCS4070

Franke Kaffeemaschinen AG Table of contents
TABLE OF CONTENTS
1For your safety ..................................................................................................................................................... 5
1.1 Intended use ........................................................................................................................................................ 5
1.2 Prerequisites for using the coffee machine............................................................................................................ 5
1.3 Explanation of safety instructions according to ANSI............................................................................................. 6
1.4 Safety concerns when using the coffee machine................................................................................................... 6
2Explanation of symbols....................................................................................................................................... 10
2.1 Symbols used in the manual ............................................................................................................................... 10 2.2
Symbols used in the software ............................................................................................................................. 11
3Scope of delivery................................................................................................................................................ 15
4Identification ...................................................................................................................................................... 17
4.1 Position of type plates ........................................................................................................................................ 17
4.2 Type codes......................................................................................................................................................... 17
5Description of machine....................................................................................................................................... 19
5.1 Coffee machine.................................................................................................................................................. 19
5.2 Add-on units....................................................................................................................................................... 20 5.3
User interface..................................................................................................................................................... 21
5.4 Quick Select operating mode.............................................................................................................................. 21
6Installation ......................................................................................................................................................... 22
6.1 Preparations....................................................................................................................................................... 22 6.2
Dimensions of the A300 ..................................................................................................................................... 23
6.3 Requirements of the water supply....................................................................................................................... 24 6.4
Setting up and preparing the coffee machine...................................................................................................... 26 6.5
Connect the water supply................................................................................................................................... 26
6.6 Connecting the wastewater ................................................................................................................................
27
6.7 Connecting electrical circuit ............................................................................................................................... 28
6.8 Switching the machine on................................................................................................................................... 29
7Switching on the machine for the first time.........................................................................................................
30
7.1 Inserting a descaling cartridge............................................................................................................................ 31
7.2 Refilling containers with resources...................................................................................................................... 31
8Configuration...................................................................................................................................................... 32
8.1 Call up the maintenance level............................................................................................................................. 32
8.2 PIN codes........................................................................................................................................................... 32
8.3 My settings ........................................................................................................................................................ 32

9Filling and emptying............................................................................................................................................ 38
9.1 filling the machine .............................................................................................................................................. 38
9.2 Using and storing roasted coffee beans .............................................................................................................. 38
9.3 Filling beans....................................................................................................................................................... 39
User manual A300 iii Table of contents Franke Kaffeemaschinen AG
9.4 Setting the grind coarseness .............................................................................................................................. 39
9.5 Filling powder..................................................................................................................................................... 40
9.6 Filling the water tank .......................................................................................................................................... 40
9.7 Filling milk.......................................................................................................................................................... 41
9.8 Emptying the grounds container.......................................................................................................................... 42
9.9 Empty the powder hopper................................................................................................................................... 43
9.10 Emptying the cooling unit ................................................................................................................................... 44
10 Preparing drinks ................................................................................................................................................. 46
10.1 Dispensing drinks with Quick Select ................................................................................................................... 46
11 Cleaning............................................................................................................................................................. 47
11.1 Introduction........................................................................................................................................................ 47 11.2
Starting the cleaning process.............................................................................................................................. 48 11.3
Cleaning weekly ................................................................................................................................................. 49
11.4 Rinsing coffee machine....................................................................................................................................... 52
11.5 Care kit.............................................................................................................................................................. 53
12 Descaling........................................................................................................................................................... 55
12.1 Descaling repeat interval .................................................................................................................................... 55
12.2 Descale.............................................................................................................................................................. 55
13 Troubleshooting.................................................................................................................................................. 57
13.1 Error messages .................................................................................................................................................. 57
13.2 Troubleshooting on the coffee machine............................................................................................................... 57
13.3 Help with problems concerning product quality................................................................................................... 59
14 Technical data.................................................................................................................................................... 61
14.1 Capacities in accordance with DIN 18873-2:2016-02......................................................................................... 61
14.2 Technical data of the coffee machine.................................................................................................................. 61
14.3 Coffee machine electrical connections................................................................................................................ 61
Index.................................................................................................................................................................. 62

Franke Kaffeemaschinen AG For your safety | 1
iv User manual A300
1 FOR YOUR SAFETY
1.1 Intended use
1.1.1 Coffee machine
–The A300 is a commercial machine for preparing drinks and is intended for use in food services, offices and
other similar environments.
–The A300 is designed to process whole coffee beans, powder suitable for automatic devices and fresh milk.
–The A300 is intended for the preparation of drinks in accordance with these instructions and the technical data.
–The A300 is intended for operation indoors. Please note –The A300 is not suitable for use outdoors.
1.1.2 Add-on units
Cooling unit
–The cooling unit is used exclusively to keep milk cool while preparing coffee drinks with a coffee machine. Only use
pre-cooled milk (2–5 °C or 36–41 °F).
–Only use Franke milk system cleaning agent. Please note
–Other cleaning agents may leave residue in the milk system.
1.2 Prerequisites for using the coffee machine
–The A300 is intended for use by trained personnel.
–Each operator of the A300 must have read and understood the manual. This does not apply to its use in the self-
service sector.
–Self-service machines must always be monitored to protect the users.
–Do not operate the A300 or add-on units until you have completely read and understood this manual.
–Do not use the A300 or add-on units if you are not familiar with the various functions.
–Do not use the A300 if the connection lines of the A300 or the add-on units are damaged.
–Do not use the A300 unless the A300 or the add-on units have been cleaned or filled as intended.
–Children under the age of 8 are not permitted to use the A300 and the add-on
units.
–Children or persons with reduced physical, sensory, or mental capabilities must
not use the A300 and the add-on units except under supervision, nor should they
be permitted to play with the A300 and the add-on units.
–Children are not permitted to clean the A300 and the add-on units.

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User manual A300 5 | Franke Kaffeemaschinen AG
1 For your safety
1.3 Explanation of safety instructions according to ANSI
Observation of these safety instructions is imperative to ensure personal safety and the protection of material
goods.
Symbol and signal word indicate the severity of the hazard.
WARNING
WARNING indicates a potential danger. DANGER indicates an imminent danger which, if not avoided, will
result in death or serious injury.
CAUTION indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
NOTICE directs your attention to the risk of damage to machinery.
1.4 Safety concerns when using the coffee machine
WARNING
Risk of fire
If the power cord is electrically overloaded, the heat generated can cause a fire.
a) Never use power outlet strips, multi-sockets or extension cords to connect the coffee machine to the
power supply.
WARNING
Risk of fatal injury from electrocution
Damaged power cords, pipes or push-on fittings can lead to electrocution.
a) Do not connect any damaged power cords, pipes or push-on fittings to the power grid.
b) Replace damaged power cords, pipes or push-on fittings.
If the power cord is permanently assembled, contact the service technician. If the power cord is not
permanently assembled, order and use a new, original power cord.
c) Ensure that the machine and the power cord are not near any hot surfaces such as gas or electric stoves or
ovens.
d) Ensure that the power cord is not pinched and does not chafe on sharp edges.
WARNING
Risk of fatal injury from electrocution
Liquid/moisture entering the machine or leaks can lead to electrocution.
a) Never point a liquid or steam jet at the machine.
b) Do not pour any liquids on the machine.
CAUTION
NOTICE

6 User manual A300
For your safety | 1
c) Do not immerse the machine in liquid.
d) Disconnect the machine from the power supply in the event of a leak or if liquid/moisture enters the
machine.
WARNING
Risk of fatal injury from electrocution
Work, repairs or servicing improperly performed on electrical systems can lead to electrocution.
a) Have repairs on electrical parts carried out by service technicians using original spare parts.
b) Have servicing work carried out by authorized persons with corresponding qualifications only.
WARNING
Danger of suffocation
Plastic packaging materials could cause children to suffocate.
a) Ensure that children have no access to plastic packaging materials.
WARNING
Risk of scalding
Hot water is released during rinsing.
a) Keep hands away from the spouts and nozzles during this process.
b) Do not place anything on the drip grid.
c) IN CASE OF SCALDING: Immediately cool the affected area and, depending on the severity of the injury, consult a
doctor.
WARNING
Risk of scalding
Hot drinks can lead to scalding.
a) Always be careful with hot drinks.
b) Use only suitable drinking vessels.
1 For your safety
WARNING
Risk of scalding
Hot liquids and steam escape during cleaning and can lead to scalding.
| Franke Kaffeemaschinen AG
a) Keep hands away from the spouts and nozzles during this process.

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User manual A300 9
Risk of injury
If objects find their way into the bean hopper or grinder, splinters may be ejected, leading to injury.
a) Never insert any objects into the bean hopper or grinder.
CAUTION
Cutting injuries/crushing
The powder hopper's feeding mechanism can cause cuts or crushing injuries.
a) Exercise care when cleaning the powder hopper.
CAUTION
Irritation from cleaners
Cleaning tablets, milk system cleaning agents, and descaler can lead to irritations of the skin or eyes.
a) Observe the hazard warnings on the label of the respective cleaner.
b) Avoid contact with your eyes and skin.
c) Wash your hands after coming into contact with cleaners.
d) Cleaners must not find their way into drinks.
CAUTION
Health hazard due to germ formation
Inadequate cleaning can result in food residues accumulating in the machine and at the outlets, thereby
contaminating products.
a) Do not use the machine unless it has been cleaned according to the instructions.
b) Clean the machine daily in accordance with the instructions.
c) Inform operating personnel of the necessary cleaning measures.
CAUTION
Health hazard due to germ formation
If the machine is not used for extended periods, residue may accumulate.
a) Clean the machine if it is not used for extended periods (more than 2 days).
CAUTION
Formation of mold
8 User manual A300 For your safety | 1
Mold can form on the coffee grounds.
a) Empty and clean the grounds container at least once a day.
WARNING

Machine damage caused by limescale build-up
If the water hardness is set incorrectly, limescale can build up in the coffee machine. Limescale deposits may damage
the coffee machine.
a) Measure the water hardness during commissioning. Then set the measured water hardness in the menu
Commissioning. Determining the water hardness with a measuring strip [25].
To descale the machine, only use the descaler concentrate from Franke (item number 560.0589.837). This guarantees
reliable descaling results.
a) Make sure that you order descaler concentrate in good time so that you can descale the coffee machine
immediately when the prompt appears on the coffee machine operator panel.
NOTICE

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User manual A300 11
2 EXPLANATION OF SYMBOLS
2.1 Symbols used in the manual
2.1.1 Orientation
Symbol
Description
Clean components using the 5-step method.
This symbol indicates tips, tricks and additional information
Prerequisites for additional steps
Finely ground
Coarsely ground
Explanation of symbols 2
Symbol
Designation
Description
Franke logo
Call up the maintenance level
Information to optimize the quality of the beverages

2 | Explanation of symbols Franke Kaffeemaschinen AG
12 User manual A300
2.2 Symbols used in the software
2.2.1 Symbols on the dashboard and on the user interface
If an error occurs, a symbol that represents the affected component will light up on the dashboard
Troubleshooting [57].
Servicing/cleaning
Machine must be cleaned and/or serviced
Coffee bean
Bean hopper is empty or not installed correctly
Grounds container
Grounds container must be emptied
Rinse
Machine must be rinsed or machine rinses
Product
Symbol
Designation
Description
Info
Data transfer
Data being transferred
Individual products counter

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User manual A300 13
Payment
Payment active
Set machine
Language
Set language
Resource settings
Set resources
Access rights
Manage user permissions
Descaling
Descale coffee machine
Inactive
Standby
Switch the machine to standby
Door
The door is open.
Service/configuration/administration

2 | Explanation of symbols Franke Kaffeemaschinen AG
14 User manual A300
Counters
Water filter
Drip tray
Drip tray is full or not installed correctly
Water tank
Water tank is empty or missing
2.2.2 Symbols used for navigation and operation
Symbol
Designation
Description
Cancel button
Cancel preparation
Edit
Edit settings
Drink settings
Explanation of symbols
2
Symbol
Designation
Description
System information
Powder resource
The powder hopper is empty or has not been inserted correctly

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User manual A300 15
2.2.3 Depiction of error messages
Highlighted products cannot be prepared. The illuminated symbol on the dashboard takes you to the error
message.
Select next/previous page
Scroll through menus with multiple pages

2 | Explanation of symbols Franke Kaffeemaschinen AG
16 User manual A300
Scope of delivery 3
Item description
Item number
Concentrated descaler
560.0589.837
Cleaning tablets (100 pcs.)
567.0000.010

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User manual A300 17
3
SCOPE OF DELIVERY
The scope of delivery may vary, depending on the device configuration. Additional accessories may be obtained
directly from your retailer or from Franke Kaffeemaschinen AG in Aarburg, Switzerland.
The coffee machines are tested with coffee and powder before they leave the factory. The A300 may therefore
show traces of coffee, powder or water.
Milk system cleaning agent (dosing bottle)
567.0000.005
Milk system cleaning agent (dosing bottle) (USA /
Canada)
567.0000.006
Water hardness measuring strips
560.0004.060
Cleaning brushes
560.0003.728
Twisted-in-wire brush
(Option SU05)
560.0001.019
Cleaning brush
560.0003.716
Microfiber cloth
560.0002.315
Collecting container (only on machines with no
wastewater connection)
560.0612.966
Cleaning tablets (USA/Canada)
567.0000.002
Manual set
560.0595.403

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18
3
Scope of delivery
Item description
Item
Single milk spout
See enclosed mounting instructions
560

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User manual A300 19
Identification 4
4 IDENTIFICATION
4.1 Position of type plates
4.1.1 Coffee machine
The type plate for the coffee machine is located on the right-hand interior
wall.
4.1.2 Cooling unit SU05
The type plate for the cooling unit is located on the left on the internal wall.
4.2 Type codes
4.2.1 Coffee machine
Type code
Description
A300
Coffee machine (fully automatic device)
Series: A
Overall size: 300
1G
1 grinder

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20
2G
2 grinders
1P
1 powder dosing unit
2P
2 powder dosing units
S1
Steam wand
W3
Internal water tank
4
Identification
Type code
Description
W4
Water connection
4.2.2
Add
-
on units
Type code
Description
FM EC
FoamMaster (warm milk and warm milk foam)
MS EC
Milk system with EasyClean cleaning system