Fuji Xerox DocuPrint M225 dw Operating and maintenance manual

DocuPrint M225 dw
DocuPrint M225 z
Basic User’s Guide

Contacting Fuji Xerox
IMPORTANT
For technical help, you must call Fuji Xerox customer service or your local Fuji Xerox dealer.
Technical Support
Fuji Xerox recommends the Customer first utilize support materials shipped with the product,
product diagnostics, information contained on the Web, and email support. If unsuccessful, to
obtain service under product warranty the Customer must notify Fuji Xerox Telephone Support or
its authorized service representative of the defect before the expiration of the warranty period.
Customer will provide appropriate assistance to Telephone Support personnel to resolve issues,
such as restoration of the operating system, software program and drivers to their default
configuration and settings, verification of functionality of Fuji Xerox supplied products,
replacement of customer replaceable units, clearing paper misfeeds and cleaning the unit and
other prescribed routine and preventative maintenance.
If the Customer’s product contains features that enable Fuji Xerox or its authorized service
representative to diagnose and repair problems with the product remotely, Fuji Xerox may
request that the Customer allow such remote access to the product.
Online Services
You can find detail Product and Consumable warranty information on our website at
http://www.fujixeroxprinters.com/
Fuji Xerox Online Support Assistant provides instructions and troubleshooting guides to resolve
your printer problems. It is an easy-to-use, searchable online Help. To find out more, please visit
our online support at
http://www.fujixeroxprinters.com/
For the Latest Driver Updates
Go to the download page for your model on the Fuji Xerox website at
http://www.fujixeroxprinters.com to download drivers.
To keep your machine’s performance up-to-date, check there for the latest firmware upgrades.
i

The Online User's Guide Helps You Get the Most
Out of Your Machine
Quicker navigation!
Search box
Navigation index in a separate panel
Comprehensive!
Every topic in one guide
Simplified Layout!
Provides step-by-step instructions
Feature summary at the top of the page
1
2
3
4
1. Search Box 2. Navigation 3. Summary 4. Step-by-Step
Where can I find this manual?
(Windows®)
Click (Start) > All Programs > Fuji Xerox > Fuji Xerox Utilities > FX DocuPrint XXXX >
Support > User’s Guides.
(Windows® 8)
Tap or click (Fuji Xerox Utilities) > FX DocuPrint XXXX > Support > User’s Guides.
(Select your model from the drop-down list if not already selected.)
ii

Definitions of Notes
We use the following symbols and conventions throughout this User's Guide:
WARNING
WARNING indicates a potentially hazardous situation which, if not avoided, could result in
death or serious injuries.
CAUTION
CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor
or moderate injuries.
IMPORTANT
IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in
damage to property or loss of product functionality.
NOTE
NOTE specifies the operating environment, conditions for installation, or special conditions of
use.
Tips icons provide helpful hints and supplementary information.
Electrical Hazard icons alert you to possible electrical shock.
Fire Hazard icons alert you to the possibility of a fire.
Hot Surface icons warn you not to touch hot machine parts.
Prohibition icons indicate actions you must not perform.
Bold
Bold style identifies buttons on the machine's control panel or computer screen.
Italics
Italicized style emphasizes an important point or refers you to a related topic.
Courier New
Courier New font identifies messages shown on the machine's LCD.
iii

Compilation and Publication Notice
This manual has been compiled and published to provide the latest product safety information at
the time of publication. The information contained in this manual may be subject to change.
iv

Basic User's Guide
1General Information ............................................................................................ 1
Control Panel Overview.............................................................................................1
Access Fuji Xerox Utilities .........................................................................................7
Initial Setup................................................................................................................8
Set the Date and Time .....................................................................................8
Adjust the Ring Volume ...................................................................................8
Adjust the Beeper Volume ...............................................................................8
Adjust the Speaker Volume .............................................................................8
2Paper Handling .................................................................................................. 10
Load Paper..............................................................................................................10
Load and Print using the Paper Tray .............................................................10
Set the Check Size ........................................................................................11
Change the Paper Size ...........................................................................................11
Change the Paper Type...........................................................................................12
Using Special Paper................................................................................................12
3Print .................................................................................................................... 13
Print from Your Computer (Windows®)....................................................................13
Print a Document (Windows®).......................................................................13
Print on Both Sides of the Paper (Windows®) ...............................................13
Print More Than One Page on a Single Sheet of Paper (N in 1)
(Windows®)....................................................................................................14
Printing on Envelopes, Thick Paper or Labels...............................................15
Printing on Plain Paper, Thin Paper, Recycled Paper or Bond Paper
using the Manual Feed Slot ...........................................................................17
4Copy ................................................................................................................... 19
Copy a Document....................................................................................................19
Copy Settings ..........................................................................................................20
Copy Option...................................................................................................20
Copy Multiple Pages on Both Sides of the Paper..........................................22
Copy a 2-sided Document Using the Scanner Glass ....................................23
Copy Both Sides of an ID Card onto One Page ............................................24
5Scan.................................................................................................................... 26
Scan from Your Computer (Windows®) ...................................................................26
Save Scanned Documents and Photos to a Folder as a PDF File Using
ControlCenter4 Advanced Mode (Windows®) ...............................................26
Table of Contents
v

Scan Using the Scan Button on Your Fuji Xerox Machine ......................................27
Scan Using the Scan Button on the Machine ................................................27
6Fax ...................................................................................................................... 28
Before Faxing ..........................................................................................................28
Set Your Station ID ........................................................................................28
Set Telephone Line Compatibility for Interference and VoIP Systems...........29
Receive Modes ..............................................................................................29
Choose the Correct Receive Mode................................................................31
Set the F/T Ring Time (Fast Double-ring)......................................................33
Set the Number of Rings Before the Machine Answers (Ring Delay) ...........33
Store Numbers ........................................................................................................34
Store One Touch Dial Numbers .....................................................................34
Store Speed Dial Numbers ............................................................................34
Change or Delete One Touch Dial Numbers .................................................34
Change or Delete Speed Dial Numbers ........................................................35
Telephone Services and External Devices ..............................................................36
Voice Mail ......................................................................................................36
Voice Over Internet Protocol (VoIP)...............................................................36
Connection of an External Telephone Answering Device (TAD)....................36
External and Extension Telephones ..............................................................36
Send and Receive a Fax Using Your Machine ........................................................37
Send a Fax ....................................................................................................37
Fax Using Your Computer (PC-FAX).......................................................................39
Send Faxes from Your Computer ..................................................................39
Receive Faxes on Your Computer (Windows® only) .....................................39
ATroubleshooting ................................................................................................ 41
Identify the Problem.................................................................................................41
Error and Maintenance Messages...........................................................................42
Fax and Telephone Problems..................................................................................46
Troubleshooting for Other Fax Problems.......................................................47
Print or Scan Problems............................................................................................49
Document and Paper Jams.....................................................................................51
Find the Jammed Document or Paper...........................................................51
Clear the Document Jam ...............................................................................51
Clear the Paper Jam......................................................................................52
BAppendix ............................................................................................................ 59
How to Enter Text on Your Fuji Xerox Machine .......................................................59
Supplies...................................................................................................................61
CIndex ................................................................................................................... 62
vi

Control Panel Overview
Related Models:
DocuPrint M225 z
The control panel will vary depending on your model.
DocuPrint M225 z
1 2 3
5
4
6
1. One Touch buttons
Store and recall up to eight fax and telephone numbers.
To access stored One Touch fax and telephone numbers 1-4, press the One Touch button
assigned to that number. To access stored One Touch fax and telephone numbers 5-8, hold
down (Shift) as you press the number.
2. Fax buttons
Redial/Pause
Press to dial the last numbers you called. This button also inserts a pause when
programming quick dial numbers or when dialling a number manually.
Hook
Press Hook before dialing to ensure a fax machine answers, and then press Start.
If the machine is in Fax/Tel (F/T) Mode and you pick up the handset of an external
telephone during the F/T ring (pseudo double-rings), press Hook to talk.
3. WiFi (for wireless models)
Press the WiFi button and launch the wireless installer on your computer. Follow the on-
screen instructions to set up a wireless connection between your machine and your network.
When the WiFi light is on, your Fuji Xerox machine is connected to a wireless access point.
When the WiFi light blinks, the wireless connection is down, or your machine is in the process
of connecting to a wireless access point.
Resolution (for certain models only)
Press to change the Fax resolution.
1General Information
1General Information
1

4. Liquid Crystal Display (LCD)
Displays messages to help you set up and use the machine.
If the machine is in Fax Mode, the LCD displays:
b
a
Fax Only
01/01 12:00
a. Date & Time
b. Receive Mode
When you press Copy, the LCD displays:
□□■□□
d
e
f
g
c
100% Auto
Stack Copies:01
c. Type of copy
d. Number of copies
e. Quality
f. Contrast
g. Copy ratio
5. Mode buttons
Fax
Press to switch the machine to FAX Mode.
Scan
Press to switch the machine to SCAN Mode.
Copy
Press to switch the machine to COPY Mode.
6. Copy buttons
Options
Press to access temporary settings for copying.
2 in 1 (ID) Copy
Press to copy both sides of an identification card onto a single page.
2-sided
Press to copy on both sides of a sheet of paper.
Two functions are assigned to one button on some models.
2

7 8
11
10
9
7. Menu buttons
Clear
Press to delete entered data or cancel the current setting.
Menu
Press to access the Menu for programming your machine settings.
OK
Press to store your machine settings.
d or c
Press to scroll back or forward through menu selections.
a or b
•Press to scroll up or down through menus and options.
• Press to change the resolution in Fax Mode.
Press to access speed dial numbers.
8. Dial Pad
• Use to dial fax and telephone numbers.
• Use as a keyboard to enter text or characters.
9. Power On/Off
•Turn on the machine by pressing .
•Turn off the machine by pressing and holding . The LCD displays Shutting Down
and stays on for a few seconds before turning off. If you have an external telephone or
TAD connected, it is always available.
10. Stop/Exit
• Press to stop an operation.
• Press to exit from a menu.
1General Information
3

11. Start
•Press to start sending faxes.
• Press to start copying.
• Press to start scanning documents.
4

DocuPrint M225 dw
1 2 3 4 5
1. Power On/Off
•Turn on the machine by pressing .
•Turn off the machine by pressing and holding . The LCD displays Shutting Down
and stays on for a few seconds before turning off.
2. Copy buttons
Options
Press to access temporary settings for copying.
2 in 1 (ID) Copy
Press to copy both sides of an identification card onto a single page.
Two functions are assigned to one button on some models.
3. Scan
Press to switch the machine to Scan Mode.
4. WiFi (for wireless models)
Press the WiFi button and launch the wireless installer on your computer. Follow the on-
screen instructions to set up a wireless connection between your machine and your network.
When the WiFi light is on, your Fuji Xerox machine is connected to a wireless access point.
When the WiFi light blinks, the wireless connection is down, or your machine is in the process
of connecting to a wireless access point.
1General Information
5

5. Liquid Crystal Display (LCD)
Displays messages to help you set up and use the machine.
If the machine is in Ready Mode or COPY Mode, the LCD displays:
□□■□□
ba
c
d
e
100% Auto
Stack Copies:01
a. Type of copy
b. Number of copies
c. Quality
d. Contrast
e. Copy ratio
67 8
6. Menu buttons
Menu
Press to access the Menu for programming your machine settings.
• Press to delete entered data.
• Press to cancel the current setting.
OK
Press to store your machine setting.
a or b
Press to scroll up or down through menus and options.
7. Stop/Exit
• Press to stop an operation.
• Press to exit from a menu.
8. Start
• Press to start copying.
• Press to start scanning documents.
6

Access Fuji Xerox
Utilities
Fuji Xerox Utilities is an application launcher
that offers convenient access to all Fuji Xerox
applications installed on your device.
1Do one of the following:
• (Windows Vista®, Windows® 7,
Windows Server® 2003, Windows
Server® 2008 and Windows Server®
2008 R2)
Click Start > All Programs >
Fuji Xerox > Fuji Xerox Utilities.
• (Windows® 8 and Windows Server®
2012)
Tap or Click (Fuji Xerox
Utilities) either on the Start screen
or the desktop.
• (Windows® 8.1 and Windows
Server® 2012 R2)
Move your mouse to the lower left
corner of the Start screen and click
(if you are using a touch-based
device, swipe up from the bottom of
the Start screen to bring up the Apps
screen). When the Apps screen
appears, tap or click (Fuji Xerox
Utilities).
2Select your machine.
3Choose the operation you want to use.
1General Information
7

Initial Setup
Set the Date and Time
Related Models:
DocuPrint M225 z
1Press Menu.
2Press a or b to display the Initial
Setup option, and then press OK.
3Press a or b to display the Date&Time
option, and then press OK.
4Press a or b to display the Date&Time
option, and then press OK.
5Enter the last two digits of the year
using the dial pad, and then press OK.
6Enter the two digits for the month using
the dial pad, and then press OK.
7Enter the two digits for the day using the
dial pad, and then press OK.
8Enter the time in the 24-hour format
using the dial pad, and then press OK.
9Press Stop/Exit.
Adjust the Ring Volume
Related Models:
DocuPrint M225 z
1Press Menu.
2Press a or b to display the General
Setup option, and then press OK.
3Press a or b to display the Volume
option, and then press OK.
4Press a or b to display the Ring option,
and then press OK.
5Press a or b to display the High, Med,
Low, or Off option, and then press OK.
6Press Stop/Exit.
Adjust the Beeper Volume
Related Models:
DocuPrint M225 z
When the beeper is on, the machine will beep
when you press a button, make a mistake, or
after you send or receive a fax. You can
choose from a range of volume levels.
1Press Menu.
2Press a or b to display the General
Setup option, and then press OK.
3Press a or b to display the Volume
option, and then press OK.
4Press a or b to display the Beeper
option, and then press OK.
5Press a or b to display the High, Med,
Low, or Off option, and then press OK.
6Press Stop/Exit.
Adjust the Speaker Volume
Related Models:
DocuPrint M225 z
1Press Menu.
2Press a or b to display the General
Setup option, and then press OK.
8

3Press a or b to display the Volume
option, and then press OK.
4Press a or b to display the Speaker
option, and then press OK.
5Press a or b to display the High, Med,
Low, or Off option, and then press OK.
6Press Stop/Exit.
1General Information
9

Load Paper
Load and Print using the
Paper Tray
• If the Check Size setting is set to On and
you pull the paper tray out of the
machine, a message appears on the
LCD asking if you want to change the
paper size. Change the paper size and
paper type settings if needed, following
the on-screen instructions.
•When you load a different paper size in
the tray, you must change the paper size
setting in the machine or on your
computer at the same time.
1Pull the paper tray completely out of the
machine.
2Press and slide the paper guides to fit
the paper.
Press the green release levers to slide
the paper guides.
For Legal or Folio size paper, press the
release button (1) in the bottom of the
paper tray and then pull out the back of
the paper tray. (Legal and Folio size
paper are not available in some regions.)
1
3Fan the stack of paper well.
2Paper Handling
10

4Load paper with the printing surface
face down in the paper tray.
DO NOT load different types of paper in
the paper tray at the same time. Doing
this may cause the paper to jam or
misfeed.
5Make sure the paper is below the
maximum paper mark (b b b).
Overfilling the paper tray will cause
paper jams.
6Slowly push the paper tray completely
into the machine.
7Lift the support flap to prevent paper
from sliding off the output tray.
8Send your print job to the machine.
Change your print preferences in the Print
dialog box before sending the print job
from your computer.
Set the Check Size
Your Fuji Xerox machine's Check Size setting
causes the machine to display a message
when you remove the paper tray from the
machine, asking if you changed the paper
size.
The default setting is On.
1Press Menu.
2Press a or b to display the General
Setup option, and then press OK.
3Press a or b to display the Paper
option, and then press OK.
4Press a or b to display the Check Size
option, and then press OK.
5Press a or b to select the On or Off
option, and then press OK.
6Press Stop/Exit.
Change the Paper Size
When you change the size of the paper you
load in the tray, you must change the paper
size setting on the LCD at the same time.
1Press Menu.
2Press a or b to display the General
Setup option, and then press OK.
2Paper Handling
11

3Press a or b to display the Paper
option, and then press OK.
4Press a or b to display the Paper Size
option, and then press OK.
5Press a or b to display the A4, Letter,
Legal, Executive, A5, A5 L, A6, or
Folio option, and then press OK.
6Press Stop/Exit.
Change the Paper Type
To get the best print quality, set the machine
for the type of paper you are using.
1Press Menu.
2Press a or b to display the General
Setup option, and then press OK.
3Press a or b to display the Paper
option, and then press OK.
4Press a or b to display the Paper Type
option, and then press OK.
5Press a or b to display the Thin,
Plain, Thick, Thicker, or Recycled
Paper option, and then press OK.
6Press Stop/Exit.
Using Special Paper
Always test paper samples before purchasing
them to ensure desirable performance.
WARNING
Do not use conductive paper such as origami
paper, carbonic paper or conductively-coated
paper. When paper jam occurs, it may cause
short-circuit and eventually a fire accident.
• DO NOT use inkjet paper; it may cause a
paper jam or damage your machine.
•If you use bond paper, paper with a rough
surface, or paper that is wrinkled or
creased, the paper may exhibit degraded
performance.
IMPORTANT
Some types of paper may not perform well or
may cause damage to your machine.
DO NOT use paper:
• that is highly textured
• that is extremely smooth or shiny
• that is curled or warped
• that is coated or has a chemical finish
• that is damaged, creased or folded
• that exceeds the recommended weight
specification in this guide
• with tabs and staples
• with letterheads using low temperature
dyes or thermography
• that is multipart or carbonless
• that is designed for inkjet printing
If you use any of the types of paper listed
above, they may damage your machine. This
damage is not covered under any Fuji Xerox
warranty or service agreement.
12

Print from Your Computer (Windows®)
Print a Document
(Windows®)
1Select the print command in your
application.
2Select FX DocuPrint XXXX (where
XXXX is the name of your model).
3Click OK.
4Complete your print operation.
For more information, see the Online
User's Guide: Print a Document
Print on Both Sides of the
Paper (Windows®)
• Select A4 size paper when using the
automatic 2‑sided printing option.
1Select the print command in your
application.
2Select FX DocuPrint XXXX (where
XXXX is the name of your model), and
then click the printing properties or
preferences button.
The printer driver window appears.
3Click the 2-sided / Booklet drop-down
list and select the 2-sided option.
4Click the 2-sided Settings button.
5Select an option from the 2-sided Type
menu.
6Click OK.
3Print
3Print
13