Gaggenau VP 414 611 User manual

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Use and care manual 2
Notice d’utilisation 18
Manual de instrucciones 35
VP 414 611
Teppan Yaki

2
en-us
Table of Contents
Use and care manual
9Safety Definitions 2
IMPORTANT SAFETY INSTRUCTIONS 3
Fire Safety 3
Cooking Safety 4
Burn Prevention 4
Child Safety 5
Cleaning Safety 6
Cookware Safety 6
Proper Installation and Maintenance 6
Proposition 65 Warning 7
Causes of damage 8
Environmental protection 8
Energy saving tips 8
Getting to know your appliance 9
Teppan Yaki 9
Control knob 9
Display on the illuminated ring 9
Accessories 9
Before using the appliance for the first time 10
Cleaning the appliance 10
Heating up the Teppan Yaki 10
Operating the appliance 10
Turning on 10
Turning off 11
Residual heat display 11
Keeping warm setting 11
Safety shut-off 11
Table of settings and tips 12
Tips for cooking and roasting 13
Using the with Teppan Yaki with cookware 14
Cleaning and maintenance 14
Cleaning the appliance 15
Faults – What to Do? 16
Demo Mode 17
Customer Service 17
Additional information on products, accessories,
replacement parts and services can be found at
www.gaggenau.com and in the online shop
www.gaggenau.com/zz/store
9Safety Definitions
SafetyDefinitions 9WARNING
This indicates that death or serious injuries may
occur as a result of non-observance of this
warning.
9CAUTION
This indicates that minor or moderate injuries may
occur as a result of non-observance of this
warning.
NOTICE
This indicates that damage to the appliance or property
may occur as a result of non-compliance with this
advisory.
Note: This alerts you to important information and/or
tips.

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9IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
READANDSAVETHESEINSTRUCTIONS 9WARNING
When properly cared for, your new
appliance has been designed to be
safe and reliable. Read all
instructions carefully before use.
These precautions will reduce the
risk of burns, electric shock, fire,
and injury to persons. When using
kitchen appliances, basic safety
precautions must be followed,
including those in the following
pages.
Fire Safety
Do not allow aluminum foil, plastic, paper
or cloth to come in contact with a hot
surface element, burner or grate. Do not
allow pans to boil dry.
If the cooktop is near a window, forced air
vent or fan, be certain that flammable
materials such as window coverings do
not blow over or near the burners or
elements. They could catch on fire.
Always have a working smoke detector
near the kitchen.
Never leave the cooktop unattended when
in use. Boilovers cause smoking and
greasy spillovers may ignite.
9WARNING
TO REDUCE THE RISK OF A
GREASE FIRE:
1. Never leave surface units
unattended at high settings.
Boilovers cause smoking and
greasy spillovers that may ignite.
Heat oils slowly on low or medium
settings.
2. Always turn hood ON when
cooking at high heat or when
flambéing food (i.e. Crepes
Suzette, Cherries Jubilee,
Peppercorn Beef Flambé).
3. Clean ventilating fans frequently.
Grease should not be allowed to
accumulate on fan or filter.
4. Use proper pan size. Always use
cookware appropriate for the size
of the surface element.
In the event that personal clothing or hair
catches fire, drop and roll immediately to
extinguish flames.
Have an appropriate fire extinguisher
available, nearby, highly visible and easily
accessible near the appliance.
Smother flames from food fires other than
grease fires with baking soda. Never use
water on cooking fires.

9IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
4
9WARNING
TO REDUCE THE RISK OF INJURY
TO PERSONS IN THE EVENT OF A
GREASE FIRE, OBSERVE THE
FOLLOWING:
1. SMOTHER FLAMES with a close-
fitting lid, cookie sheet, or metal
tray, then turn off the burner. BE
CAREFUL TO PREVENT BURNS.
If the flames do not go out
immediately, EVACUATE AND
CALL THE FIRE DEPARTMENT.
2. NEVER PICK UP A FLAMING PAN
– You may be burned.
3. DO NOT USE WATER, including
wet dishcloths or towels – a
violent steam explosion will result.
4. Use an extinguisher ONLY if:
– You know you have a Class ABC
extinguisher, and you already
know how to operate it.
– The fire is small and contained
in the area where it started.
– The fire department is being
called.
– You can fight the fire with your
back to an exit.
Whenever possible, do not operate the
ventilation system during a cooktop fire.
However, do not reach through fire to turn
it off.
Cooking Safety
9WARNING
Use this appliance only for its
intended use as described in this
manual. NEVER use this appliance
as a space heater to heat or warm
the room. Doing so may result in
carbon monoxide poisoning and
overheating the appliance. Never use
the appliance for storage.
9WARNING
NEVER cover any slots, holes or
passages in the oven bottom or
cover an entire rack with materials
such as aluminum foil. Doing so
blocks air flow through the oven and
may cause carbon monoxide
poisoning. Aluminum foil linings may
also trap heat, causing a fire hazard.
9WARNING
Risk of burns!
Putting water or ice cubes on the hot
frying surface causes water to
splash and steam.
Burn Prevention
DO NOT TOUCH SURFACE UNITS OR
AREAS NEAR UNITS - Surface units may
be hot even though they are dark in color.
Areas near surface units may become hot
enough to cause burns. During and after
use, do not touch, or let clothing,

5
9IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
potholders, or other flammable materials
contact surface units or areas near units
until they have had sufficient time to cool.
Among these areas are the cooktop and
areas facing the cooktop.
Do not heat or warm unopened food
containers. Build-up of pressure may
cause the container to burst and cause
injury.
Always use dry potholders. Moist or damp
potholders on hot surfaces may result in
burns from steam. Do not let potholder
touch hot heating elements. Do not use a
towel or other bulky cloth.
Always turn hood ON when cooking at
high heat or when flambéing food (i.e.
Crêpes Suzette, Cherries Jubilee,
Peppercorn Beef Flambé).
Use high heat settings on the cooktop
only when necessary. To avoid bubbling
and splattering, heat oil slowly, on no
more than a low-medium setting. Hot oil is
capable of causing extreme burns and
injury.
Never move a pan of hot oil, especially a
deep fat fryer. Wait until it is cool.
Secure all loose garments, etc., before
beginning. Tie long hair so that it does
not hang loose, and do not wear loose-
fitting clothing or hanging garments, such
as ties, scarves, jewelry, or dangling
sleeves.
9WARNING
Risk of burns!
If the appliance cover (VD) is fitted:
do not close the appliance cover
until the appliance has cooled down
completely. Do not operate the
appliance with the cover closed. Do
not use the appliance cover for
placing objects or for keeping things
warm.
Child Safety
When children become old enough to use
the appliance, it is the responsibility of
the parents or legal guardians to ensure
that they are instructed in safe practices
by qualified persons.
Do not allow anyone to climb, stand, lean,
sit, or hang on any part of an appliance,
especially a door, warming drawer, or
storage drawer. This can damage the
appliance, and the unit may tip over,
potentially causing severe injury.
Do not allow children to use this
appliance unless closely supervised by
an adult. Children and pets should not be
left alone or unattended in the area where
the appliance is in use. They should never
be allowed to play in its vicinity, whether
or not the appliance is in use.

9IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
6
9CAUTION
Items of interest to children should
not be stored in an appliance, in
cabinets above an appliance or on
the backsplash. Children climbing
on an appliance to reach items could
be seriously injured.
Cleaning Safety
Do not clean the appliance while it is still
hot. Some cleaners produce noxious
fumes when applied to a hot surface. Wet
clothes and sponges can cause burns
from steam.
Do not use steam cleaners to clean the
appliance.
Do not soak removable heating elements -
Heating elements should never be
immersed in water.
Cookware Safety
Hold the handle of the pan when stirring
or turning food. This helps prevent spills
and movement of the pan.
Use Proper Pan Size.
The use of undersized cookware will
expose a portion of the heating element
or burner to direct contact and may result
in ignition of clothing. Select cookware
having flat bottoms large enough to cover
the surface heating unit. This appliance is
equipped with one or more surface units
of different sizes. Proper relationship of
cookware to heating element or burner
will also improve efficiency.
Cookware not approved for use with
ceramic cooktops may break with sudden
temperature changes. Use only pans that
are appropriate for ceramic cooktops
(only certain types of glass, heatproof
glass, ceramic, earthenware, or other
glazed utensils are suitable).
Always position handles of utensils
inward so they do not extend over
adjacent work areas, burners, or the edge
of the cooktop. This reduces the risk of
fires, spills and burns.
Proper Installation and Maintenance
Have the installer show you the location
of the circuit breaker or fuse. Mark it for
easy reference.
This appliance must be properly installed
and grounded by a qualified technician.
Connect only to properly grounded outlet.
Refer to Installation Instructions for
details.
This appliance is intended for normal
family household use only. It is not
approved for outdoor use. See the
Statement of Limited Product Warranty. If
you have any questions, contact the
manufacturer.
Do not store or use corrosive chemicals,
vapors, flammables or nonfood products
in or near this appliance. It is specifically
designed for use when heating or
cooking food. The use of corrosive
chemicals in heating or cleaning will
damage the appliance and could result in
injury.

7
9IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
Make sure reflector pans or drip bowls
are in place - Absence of these bowls or
pans during cooking may subject wiring
or components underneath to damage.
9WARNING
Failure to operate knobs properly
may result in personal injury and
damage to the appliance.
Do not operate this appliance if it is not
working properly, or if it has been
damaged. Contact an authorized servicer.
Do not cook on a broken cooktop.
Cleaning solutions and spillovers may
create a risk of electric shock.
Do not repair or replace any part of the
appliance unless specifically
recommended in this manual. Refer all
servicing to a factory authorized service
center.
To avoid electrical shock hazard, before
servicing the appliance, switch power off
at the service panel and lock the panel to
prevent the power from being switched
on accidentally.
Proposition 65 Warning:
This product may contain a chemical
known to the State of California, which
can cause cancer or reproductive harm.
Therefore, the packaging of your product
may bear the following label as required
by California:

&DQFHUDQG5HSURGXFWLYH+DUPZZZ3:DUQLQJVFDJRY
67$7(2)&$/,)251,$352326,7,21:$51,1*
:$51,1*

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en-us Causes of damage
Causes of damage
Causesofdamage The frying surface is robust and smooth but, like a good
pan, it will exhibit signs of use over time. These do not
affect how it works.
The frying surface is robust and smooth but, like a good
pan, it will exhibit signs of use over time. These do not
affect how it works.
NOTICE
Scratches or gouges on the frying surface
Never use a knife to cut food on the frying surface. Use
the spatula supplied to turn the food. Do not hit the
spatula against the frying surface.
NOTICE
Plastics, films and foils
Aluminum foil and plastic cookware will melt on the hot
frying surface. Never place containers made of aluminum
foil on the frying surface. Never place objects made of
plastic or cookware with plastic handles on the frying
surface.
9CAUTION
Malfunction
Always set control knobs to the zero position when
the appliance is not in operation.
Environmental protection
Environmentalprotection In this section, you can find information about saving
energy and disposing of the appliance.
Energy saving tips
▯Stop the heating appliance when it reaches the
required temperature.
▯Use the edge of the frying surface to keep food that is
already cooked warm, whilst continuing to cook food
in the middle.
▯Switch back to a lower temperature in good time.
▯Select an appropriate temperature. Using a
temperature that is too high wastes energy.
▯Use the residual heat of the Teppan Yaki. For longer
cooking times, switch the appliance off 5–10 minutes
before the end of the cooking time.

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Getting to know your appliance en-us
Getting to know your appliance
Gettingtoknowyourappliance Teppan Yaki
Control knob
Use the right-hand control knob to select the temperature
between 240–480 °F, the keeping warm setting £or the
cleaning setting ,.
Use the left-hand control knob to select the cooking
zones:
Display on the illuminated ring
Each control knob is encircled by an illuminated ring with
various display functions.
Accessories
As standard, your device comes with the following
accessories:



(Frying surface
0Selecting the cooking zone
8Temperature setting
PBoth cooking zones operating
QOnly the front cooking zone is operating
ROnly the rear cooking zone is operating








Display screen Meaning
ÛOff Appliance OFF
Ú Lit orange Appliance ON
ˆFlashing orange Appliance OFF
Residual heat indicator
ˆFlashing orange and
white alternately
Safety shut-off, power
failure
ˆFlashing yellow and
magenta alternately
Appliance fault
Call Customer Service
Ú Lights up green for a
few seconds, then turns
yellow
Appliance initialized,
only after initial connec-
tion or power failure
Spatulas (2) Spatulas to turn the food

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en-us Before using the appliance for the first time
Before using the appliance for the first
time
Beforeusingtheapplianceforthefirsttime In this section, you can find out what you must do
before using your appliance to prepare food for the first
time. Read the safety information before you start.
Cleaning the appliance
Before using the appliance for the first time, clean it
thoroughly with lukewarm soapy water.
Heating up the Teppan Yaki
To eliminate the new appliance smell, heat up the Teppan
Yaki without anything on it for a few minutes at 420° F.
Operating the appliance
Operatingtheappliance Turning on
1. Push in the temperature control knob and turn it
clockwise or anti-clockwise to the required
temperature between 240 - 480° F.
The illuminated ring behind the temperature control
knob flashes while the appliance is heating up. The
illuminated ring lights up continuously when the set
temperature has been reached.
2. If you do not want to cook on the entire heating zone,
you can use the left-hand control knob to select only
the front or only the rear area. Push in the left-hand
control knob and select the required heating zone Q
or select R.
3. After it heats up, use the spatula or a heat-resistant
brush (e.g. silicone brush) to spread a little oil or fat
evenly over the frying surface.
4. Place the food directly onto the frying surface without
a pot or pan.
5. Use the spatula supplied to turn the food.



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Operating the appliance en-us
Turning off
Turn the control knob to position 0.
9WARNING
Risk of burns!
When the appliance cover is closed, this leads to a
build-up of heat. Only operate or switch on the
appliance when the appliance cover is open. Do
not use the appliance cover for keeping warm or
setting down. Only close the appliance cover once
the appliance has cooled down.
9CAUTION
Damage to the appliance
Remove spilled liquids before opening the
appliance cover.
Residual heat display
After switching off the appliance, the illuminated ring on
the temperature control knob slowly flashes until the
appliance has cooled enough for it to be safe to touch.
Keeping warm setting
The keeping warm setting enables you to keep food warm
once you have cooked it.
Turn the temperature control knob to the keeping warm
setting £. You can use the left-hand control knob to
select the entire area or only the front or rear area.
Safety shut-off
For your protection, the appliance is equipped with a
safety shut-off. Any kind of heating is switched off after
four hours if the appliance controls are not used during
this time. The heating element also remains off after a
power failure. The illuminated ring behind the
temperature control knob is flashing white and orange
alternately.
Turn the temperature control knob to 0. You will now be
able to start the appliance again as usual.









12
en-us Table of settings and tips
Table of settings and tips
Tableofsettingsandtips
Food Temperature
°F Cooking time Comments
Meat and poultry
Beef steak, medium
1–1.2 in (2.5–3 cm)
Sear at
460–480
Continue
cooking at 380
Fry for 2:30 mins
each side
Continue cooking for
6–11 mins
For example, entrecôte, fillet steak, rump
steak. The steak is medium when meat
juice can be seen on the surface.
Pork neck steak 0.75 in (2 cm) 440–460 15–18 mins
Veal escalope 0.6 in (1.5 cm) 400–420 16–20 mins
Strips of beef or pork 1.7–1.9 lb
(800–900 g)
460–480 8–10 mins Distribute the pieces of meat evenly; they
should not be touching.
Strips of poultry
1.7–1.9 lb (800–900 g)
400–420 10–12 mins
Minced meat 1.3 lb (600 g) 460–480 9–10 mins
Saddle of lamb, medium
0.6–1 in (1.5–2.5 cm)
Sear at 420
Continue
cooking at 340
Fry for 2 mins each
side
Continue cooking for
4–6 mins
Turkey steak 0.6 in (1.5 cm) 420–440 12–16 mins
Poultry liver 0.4 in (1 cm) 420–440 3–5 mins
Fish and seafood
Fish fillet 0.4 in (1 cm)
0.75 in (2 cm)
1 in (2.5 cm)
420–440 5–7 mins For example, perch, cod, basa, haddock,
plaice, monkfish, sole, pike-perch.
400–420 7–10 mins
380–400 15–17 mins
Salmon steak 1 in (2.5 cm)
1.2 in (3 cm)
380–400 15–17 mins
340–360 18–20 mins
Tuna steak
1–1.2 in (2.5–3 cm)
380–400 15–20 mins
Prawns (1 oz/30 g each) 400–420 6–7 mins
Scallops (1 oz/30 g each) 400–420 8–12 mins
Vegetables
Aubergines, sliced
1.3 lb (600 g)
400–420 6–8 mins Salt the aubergines and leave to stand for
approx. 30 minutes before frying. Then
dry.
Mushrooms, sliced
1.3 lb (600 g)
460–480 12–14 mins
Carrots, julienne
1.3 lb (600 g)
380–400 12–16 mins
Potatoes, boiled, sliced
1.3 lb (600 g)
420–460 7–10 mins
Peppers, cut into strips
1.3 lb (600 g)
420–440 8–12 mins
Zucchini, sliced
1.3 lb (600 g)
400–420 8–10 mins

13
Table of settings and tips en-us
Tips for cooking and roasting
▯Only put on the food once the heating indicator has
gone out. This also applies to raising the temperature
between two preparations.
▯Press the meat, poultry and fish pieces flat onto the
frying surface with the spatula. Only turn them once
they can easily be removed from the surface, in order
to not destroy the fibers. Otherwise fluid can come
out, which causes the food to dry out.
▯Meat, poultry and fish pieces shouldn't touch each
other during frying so that they don't absorb any
liquid.
▯Don't pierce or cut meat prior to or during cooking, in
order to prevent meat juice from escaping.
▯Don't salt meat, poultry and fish prior to frying, in
order to prevent the extraction of water and soluble
nutrients.
▯Fish fillet can be rolled in flour (floured) prior to
frying. This prevents it from sticking as much.
▯Only turn fish fillet once if possible. First fry it on the
skin side.
▯Only use oils and fats that can be heated up hot and
are suitable for frying, e.g. refined plant oils or
concentrated butter (clarified butter).
▯The frying surface is hotter in the centre than in the
edge area. Particularly if you are cooking food with
different cooking times and the temperature
requirements at the same time, you can arrange the
food optimally on the plate. Pay attention to this also
when selecting the amount of food. Rule of thumb:
The thinner the food, the higher the temperature and
the shorter the cooking time.
▯When working with just one heating zone: Select the
highest setting in each case for the temperature range
specified in the cooking table, or set it approx. 40° F
higher than you are used to from preparing with both
heating zones. Use approximately half of the amount
specified.
Onions or leeks, cut into rings
1.3 lb (600 g)
360–400 5–7 mins
Egg-based dishes and desserts
Fried eggs, scrambled eggs
(4–6 eggs)
380–400 3–5 mins
Crêpes (2–6 pcs) 380–400 1–2 mins each side
Sliced fruit
0.6–0.8 lb (300–400 g)
380–400 5–7 mins For example, pineapple, apple, mango.
Use clarified butter for frying. Sweeten
with sugar or honey to taste.
Banana in coconut (4 halves) 380–400 6–9 mins
Side dishes and miscellaneous
Rice, boiled 1.1 lb (500 g) 400–420 5–7 mins
Pine nuts 0.6 lb (300 g) 340 5–7 mins Turn frequently
Rice noodles, coiled
0.8 lb (400 g)
420–460 4–5 mins
Tofu 0.6 lb (300 g) 400–440 3–5 mins Turn frequently
White bread cubes/croutons
0.2 lb (100 g)
380 10–12 mins Turn frequently to begin with
Food Temperature
°F Cooking time Comments

14
en-us Cleaning and maintenance
Using the with Teppan Yaki with
cookware
You can also use the Teppan Yaki to cook with cookware.
Cooking methods that require little heat input can be
used to do this. You can heat food quickly on the hob
first, if required, before continuing cooking on the
Teppan Yaki.
Approx. 300° F is best for melting, defrosting, and
keeping food warm. 320 - 400° F is best for soaking rice
and cereals, and for heating small quantities of food.
Use heat-resistant cookware with a lid. Take care not to
scratch the stainless steel frame accidentally when
placing the cookware on the heating surface. Please note
that if the cookware is smaller than the surface being
heated, this is not an energy-efficient cooking method.
If you do not require the entire frying surface, you can
use the left-hand control knob to select only the front or
rear area. You can find the ideal temperature for your
application by moving the cookware.
Cleaning and maintenance
Cleaningandmaintenance 9WARNING
Risk of electrical shock!
Moisture entering the appliance can cause an
electrical shock. Don't use a high-pressure cleaner
or steam cleaner.
9WARNING
Risk of burns!
▯The appliance grows hot during operation. Let
appliance cool down prior to cleaning.
Risk of burns!
▯The accessible parts get hot during operation.
Never touch hot parts. Keep children away.
Risk of burns!
▯Pouring water or ice cubes onto the hot frying
surface produces splashes and steam. Do not
bend over the appliance. Keep a safe distance.
NOTICE
Surface damage
Do not use these cleaning agents
▯Caustic or corrosive cleaners
▯Oven cleaners
▯Cleaners that are caustic, contain chlorine or are
aggressive
▯Cleaners containing large proportions of alcohol
▯Hard, scratchy dish-washing sponges, brushes or
scourers
If such an agent comes into contact with the appliance,
wipe it off immediately with water.
Thoroughly wash out new sponge cloths before using
them.

15
Cleaning and maintenance en-us
Cleaning the appliance
Cleaning the appliance once cooled
1. Pour a little water (max. 1 cup / 250 ml) mixed with
washing-up liquid on the frying surface so that it is
thinly covered.
2. Turn the temperature control knob to the cleaning
level ,position.
3. Leave the dirt to soak for 5–10 minutes.
4. Clean the frying surface using a scrubbing brush.
5. Mop up the liquid with a soft sponge and remove. Rub
the frying surface dry with a soft cloth.
Clean the appliance after each use once it has cooled
down. Burnt-on residues can be difficult to remove.
Remove the worst of the residue with the spatula.
Carefully remove cleaner residues before next using the
appliance.
Cleaning between uses
Ice cubes are better suited to cleaning the appliance
when hot than water as they cause less splashing and
steam.
1. Switch off appliance.
2. Use the spatula to push 4 or 5 ice cubes over the hot
frying surface.
3. Use the spatula to remove dirt that has begun to
soften.
4. Switch the appliance on again. Wait until the
appliance has reached the set temperature again
before placing food on the frying surface.
Appliance
part/surface Recommended cleaning
Frying surface Use a brush and washing-up liquid to
remove greasy residues.
Remove stubborn dirt with our “Wie-
ner Kalk” cleaning powder (article
no. 00311774). Make a paste out of
cleaning powder mixed with water
and use this to clean the surface.
Always wipe the surface in the brush
direction.
Follow the instructions on the
cleaner's packaging.
Frying surface,
burnt-on dirt
With the appliance cold, apply our
cleaning gel (article no. 00311859)
to stubborn dirt and leave it to work
for at least two hours, or overnight
for heavy soiling. Then rinse off thor-
oughly and dry. Follow the instruc-
tions on the cleaner's packaging.
Stainless steel
frame
Soapy water – dry with a soft cloth.
Use a minimal amount of water when
cleaning to prevent water from pene-
trating the appliance.
Soak burnt-on remnants with a small
amount of soapy water; do not scour.
Remove heavy soiling or yellow dis-
coloration caused by heat using our
stainless steel cleaner (article
no. 00311499).
Control knob Soapy water – the cloth must not be
too wet. Dry with a soft cloth.

16
en-us Faults – What to Do?
Faults – What to Do?
Faults–What toDo? Faults often have simple explanations. Please read the
notes in the table before calling customer service. 9WARNING
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only
be carried out by an authorized servicer. If the
appliance is not functioning properly, unplug the
power cord or switch off the fuse in the fuse box.
Contact Customer Support.
--------
Disruption Possible cause Solution
The appliance does not work The plug is not plugged in Connect the appliance to the mains
Faulty fuse Check in the fuse box to make sure that the
fuse for the appliance is in working order
Power failure Check whether other kitchen appliances
are working
The appliance is not working and the illu-
minated ring behind the control knob is
flashing orange and white alternately
Power failure Check whether other kitchen appliances
are working
The appliance does not heat up when it is
switched on.
All the illuminated rings behind the control
knobs light up white for 10 seconds after
it is switched on. The illuminated ring
around the active control knob then lights
up orange.
Demo mode is activated Deactivate demo mode.~"Demo Mode"
on page 17
The appliance does not heat up when it is
switched on.
The illuminated ring behind the control
knob is flashing yellow and magenta alter-
nately.
Electronics fault Contact after-sales service
The appliance switches off while operat-
ing.
The illuminated ring behind the control
knob flashes orange and white alternately.
Safety switch off:
The controls on the appliance
have not been used for a long
time.
Turn the temperature control knob to 0,
then switch it back on, if required.
The appliance switches off while operat-
ing.
The illuminated ring behind the control
knob flashes orange and white alternately.
Power failure in the house-
hold:
Following a power failure, the
appliance remains switched
off for safety reasons.
Turn the temperature control knob to 0,
then switch it back on, if required.

17
Customer Service en-us
Demo Mode
The demo mode is activated if all of the illuminated rings
around the control knobs light up white for 10 seconds
after switching on the appliance. The appliance does not
heat up. The illuminated ring around the temperature
control knob lights up orange.
You can deactivate the demo mode as follows:
1. Turn the temperature control knob back to 0.
Disconnect the appliance from the power supply. Wait
for at least 30 seconds.
2. Reconnect the appliance. The illuminated rings
around the control knobs light up green for a few
seconds and then turn yellow. Wait until the
illuminated rings switch off.
3. Then deactivate the demo mode within three minutes
as follows:
Turn the temperature control knob anti-clockwise to
position 240.
4. Turn the control knob clockwise to position £.
5. Turn the control knob anti-clockwise to position 0.
Wait until the illuminated ring turns yellow.
6. Turn the control knob clockwise to position £. The
illuminated ring lights up green.
Wait for five seconds. The illuminated ring now turns
yellow.
Demo mode has now been deactivated. To save the
setting, always exit the menu as follows:
7. Turn the control knob to 0. Then turn the control knob
anti-clockwise to position 240. Turn the control knob
clockwise to position £. Turn the control knob
counterclockwise to position 0. Wait until the
illuminated ring goes out.
Customer Service
Customer Service If your appliance needs repairs, our Customer Service is
there for you. We work hard to help solve problems
quickly and without unnecessary service calls, getting
your appliance back up and running correctly in the least
amount of time possible.
When you call, please indicate the product number
(E-Nr.) and serial number (FD-Nr.) so that we can support
you in a qualified manner. You will find the data plate with
these numbers on the bottom of the appliance. To avoid
having to search when you need it, you can enter your
appliance data and the Customer Service telephone
number here.
Please read the use and care instructions provided with
your appliance. Failure to do so may result in an error in
using the appliance resulting in unnecessary service
calls, which may not be covered by the warranty.
9WARNING
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only
be carried out by an authorized servicer. If the
appliance is not functioning properly, unplug the
power cord or switch off the fuse in the fuse box.
Contact Customer Support.
Please find the contact data of all countries in the
enclosed customer service list.
To book a service visit and product advice
E-Nr. FD-Nr.
Customer Service O
USA 877 442 4436
toll-free
CANADA 877 442 4436
toll-free