GE 2-9865 User manual

®Digital Answerer
2-9865
L
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INTRODUCTION
Your GE digital answerer isdesigned to give you flexibility in use and high quality
performance. Please take a few minutes to read through this instruction manual in
order to get the most from your answerer.
TABLEOFCONTENTS
PARTSCH_'XJJST..................................... 1
INSTALLATION........................................... 2
BATTERYBACKUP..................................... 3
SETUp.................................................... 4
RECORDING THE OUTGOING ANNOUNCEMENT
ADJUSTING THE VOLUME
ANSW_RB_OPERATION.............................. 5
TOLLSAVER ......................................... 6
PLAYINGMESSAGES.............................. 7
ERASINGMESSAGES............................. 8
MEMORYFULL ..................................... 8
TURNING ANSWERER ON AND OFF .......... 9
SCREENING CALLS ................................ 9
REMOTEACCESS................ ,................... 10
REMOTECOVES.................................. 11
GENERALPRODUCTCARE........................ 13
SERVlCE................................................ 13
TROUBLESHOOTINGTIPS .......................... 14
FCC INFORMATION................................. 16
LIMITED WARRANTY...; ............................ 18
WARNING:Yo_w_r R_
TOWORIk_IS_I3RF-

BEFOREYOUBEGIN
PARTSCHECKLIST
Make sure your package includesthe following items:
Telephone llne cord Power adapter
MOI)ULARJAC,KREQUIREMENTS
You need an RJ11 type modular jack, which isthe most com-
mon type of phone jack and might look like the one pictured
here. If you don't have a modular jack, call your local phone
company to find out how to get one installed.
Note: Illustrations contained within this User's Guide are |
for representation only. Your unit may differ slightly. ]
Ee
..... ii i _]TI •
Answerer

INSTALLATION
°Plug one end of the telephone line cord into the
jack marked TO WALL OUTLET on the back of the
answerer. Plug the other end into a modular wall
jack.
2. Connect the telephone line cord from your
telephone into the FROM TELEPHONE jack on the
back of the answerer. (You don't have to connect
your telephone in order for the answerer to record
incoming messages.)
3. Connect the small end of the power adapter into
the POWERjack on the back of the answerer. Plug
the other end into an AC power outlet.
Note: Only use the Thomson 5-2399 adapter
that was packed with this unit. Using other
adapters may damage the unit. ]

BATTERY BACKUP
In the event of a power loss, the 9wolt battery
backup enables the answerer to retain messages
stored in memory. To install the battery:
1. Open the battery compartment door on the
bottom of the unit with a screwdriver or
other flat-edged instrument.
2. Connect a fresh 9-volt alkaline battery and
place it inside the battery compartment.
3. Close the battery compartment door.
=.
Note: The BATTERYLOW indicator flashes ]
It
when you need to change the battery or if ]
you haven't installed the battery.
BAT_RY LOW
indicator

SE'll.TP
RECORV C O rGO G ANNO C
Before using your new answerer, you should recordan outgoing announcement, the
announcement callers hear when your answering system answers a call. If you don't
recordan outgoing announcement, callersjust hear a beep when they call.
When recording the announcement you should be about 6 inches from the unit.
Eliminate as much background noise as possible.
1. Prepare your announcement.
Sample Announcement: Hi, thisis(useyourr_mehere),I can'tae._er thephone_now,so
pleaseleaveyour name, number and a brief message after the tone, and I'll get back to you. Thanks.
2. Hold down the ANNOUNCE button. Recordafter the tone.
3. Release ANNOUNCE button when you finish the announcement.
To review the outgoing announcement, pressand quickly releaseANNOUNCE button.
AVJUST[NG VOLUME
Use the volume control on the side of the answerer to adjust the volume to up or down.
4

ANSWERER OPERATION
ANNOUNCE
button 0 O0
I
MESSAGES
indicator light
MESSAGES INDICATOR LIGHT
MESSAGES indicator is on -- Answerer is on and there are no messages.
MESSAGES indicator is flashing -- Number of flashes indicates number of messages.
MESSAGES indicator is off- Answerer is off, but you might still have messages.
MESSAGES indicator is flashing rapidly -- Outgoing announcement isinvalid or memory
isfull.
5

Tou., SAv_
Yourdigital answering machine will answer a call after 2 rings when there are new
messages and after 5 rings when there aren't any new messages.Toll saver means you
can call your roach(he from another phone to checkmessages, If your machine doesn't
pick up after the second ring, you can hang up and avoid the loft charge.
i
button
mm _,0. O
V_ -_ -
1- \
PL4_/STOP button
ERASE button
MESSAGES
indicatorliOt
SK_bu_on
6

PL'. Na
The MESSAGES indicator light flashes when a message has been left onthe answerer.
When the answerer has recorded multiple messages,the MESSAGES indicator light
flashes oncefor each message, pauses, and then repeats.
•Toplay messages: press and release PLAY/STOR
Tostop playback: press and release PLAY/STOP again.
To restart the message that is playing: press and release REVIEW.
To go back to the beginning of a previous message: repeatedly pressand release
REVIEW until you reach the message you want to hear.
Toskip to the beginning of the next message: press and release SKIR
Fast forward: To scan forward through a message, press and hold SKIP.
Review: To scan backward through a message, pressand hold REVIEW.
• To erase a message while it is playing: press and release the ERASEbutton. The
answerer beeps to confirm the message has been erased.
INote: Incoming messages are limited to _ minutes. J

When the answerer isn't playing messages, press and hold ERASE until you hear a
beep. You can retrieve messages erased this way by pressing PLAY/STOP-- but only if
you haven't used any other answerer functions after erasing the messages.
Note: If you hear several high-pitched beeps, your answerer has not erased the ]
messages because some of them or all of them have not been played. J
M ogY
When the memory isfull, the MESSAGES indicator flashes rapidly and the unit
answers after 10 rings. When calling your machine from another phone (called Remote
Access. See p. 10),enter the 3-digit security code after you hear the beep and the
messages play automatically. In order for your machine to record new messages, you
must erase some of the messages. You can erase messages remotely by pressing0
while a message is playing.
8

TURNING THE ANSWERER ON AND OFF
When you set up your answerer, the unit turns on automatically and the ANSWER ON
indicator lights.To turn the answerer off, press the ANSWER ON button and release it
immediately after the second heap. When the answerer isoff, it answers calls after 10
rings but doesn't play the outgoing announcement. The answerer doesn't take
messages when it is off.
SCREENING CALLS (AuTo DISCONNECT FEATURE)
Since your answerer automatically stops recording when an extension phone is picked
up, you can screen incoming calls by listening asthe caller leaves a message and then
picking upthe phone when you know who it is.

REMOTEACC S
•You can accessyour answerer from any touch-tone phone by entering the 3-digit
security code (located on"thebottom of the unit) after you hear the outgoing announce-
ment. Be aware that remote functions do not work with rotary or push button pulse-
dialing phones. You can cut out the wallet-size remote cards at right so you know the
touch-tone commands when you're picking up messagesfrom another location.
To accessyour answerer:
1. Dial phone number of answerer.
2. After you hear the beep that follows the outgoing announcement, enter the 3-digit
i
[
security code. You can bypass the outgoing announcement by pressingany
number key while the announcement is playing. i
Note: The remote system prompts you with 2short beeps when it is waiting for ]
you to enter a number. J
Note: The unit answers on the 1Oth ring when it is turned off or the memory is full. |
To access the answerer, enter the 3-digit security code after the beep. If memory is J
full, play messages and erase some of them to restore memory. If the answerer is
off, press 6 to turn it on.
10

1. Dial phone number of the
answerer.
2. Press any key to bypass
your outgoing announce-
ment.
,
4,
5.
Enter 3-digit security code
after the beep.
Enter touch-tone command.
Hang up.
Write 3-digit security code in boxes
_,
Play messages []
Repeat current message []
(dunng message p/ayback)
Play previous message []
(during messageplayback)
Skip to next message []
(dunng messageplayblck)
Erase message []
(duringmessagep&yback)
Recordannouncement []
Play announcement []
Leave a memo []
Turn off answerer []
Turn on answerer []
Cut out these remote access cards so that you can take them with you to help you use the remote features.

1. Dial phone number of the
answerer.
2. Press any key to bypass
your outgoing announce-
ment.
.
4.
5.
Enter 3-digit security code
after the beep.
Enter touch-tone command.
Hang up.
QDE2
Write 3-digit security code in boxes
Play messages []
Repeat current message []
(during message playback)
Play previous message []
(duringmessageplayback)
Skip to next message []
(duringmessageplayback)
Erase message []
(duringmessageplayback)
Record announcement []
Play announcement []
Leave a memo []
Turn Off answerer []
Turn on answerer []

GENERALPRODUCTCAPE
Tokeepyouranswererworkingand lookinggood,followtheseguidelines:
•Avoidputtingit nearheatingappliancesanddevicesthat generateelectricalnoise(for
example,motorsorfluorescent lamps).
•DO NOTexposeto directsunlightor moisture.
•Avoiddroppinganswererand/orotherroughtreatment.
• Cleanwith a softcloth.
• Neverusea strong cleaningagentor abrasivepowderbecausethiswill damagethefinish.
•Retainthe originalpackagingincaseyou needto shipit ata laterdate.
SERVICE
FCCrequires this productto be serviced only by the manufacturer or its authorized
service agents. In accordance with FCCrequirements, changes or modifications not
expressly approved by Thomson Consumer Electronicscould void the user'sauthority
to operate the product. For instructions on how to obtain service, call Consumer
Information, 1-800-448-0329.
Attach your sales receipt to the booklet for future reference or jot down the date this
product was purchased or received as a gift. This information will be valuable if service
should be required during the warranty period.
Purchase date Name of store 15

TROUBLESHOOTING TIPS
Problem Explanation/Solution
Doesn'tanswer, or
answers on 10th rmg
Incoming messages
are incomplete
Won't respondto
remote commands
•Make sureanswerer isturned on (p. 9).
• Memory isfull, erase some messages (p. 8).
•CheckAC power and phone line connections.
•Was an extension phone picked up?
•3-minute time limit was exceeded.
• Memory isfull (p.8).
•You accidentally pressed PLAY/STOPduring
playback.
•Must usetouch-tone phone.
•Must enter correctsecurity code (p. 10).
•Did unit hang up.'/If you take no action for a
period of time, it automatically hangs up.
14

TROUBLF_.SHOOTING TIPS
Problem
Answerer doesn't work Explanation/Solution
• Unplug power cord from the backof the unit and
plug it backin to resetthe answerer,
Can't hear messages • Adjust volume control on side of unit.
BATTERYLOW indicator • Install a fresh 9-volt alkaline battery.
isflashing
Messages indicator •Memory is full. Erasemessages(p. 8).
flashes rapidly
Can't turn the answerer ° Press and hold ANSWER ON button. Releasethe
on or off the button after you hear the 2nd beep.
15

FCCR G STRATIONI OR T ON
Your GI:telephoneequipmentisregisteredwith the FederalCommunicationsCommissionand isin COmPliancewith
parts15and 68, FCCRulesand Regulations.
1 Notifioadon to the Local Telephone Company
On the bottom ofthis equipment isa label indicating,among otherinformation,the FCCRegistrationnumberand
RingerEquivalenceNumber (REN)for the equipment.You must, uponrequest, providethis informationto your
telephonecompany.
The RENis usefulin determining the numberof devicesyou may connectto your telephoneline end stillhaveall
ofthese devices dngwhen your telephone number iscelled,in most (but notall)areas,the sum ofthe RENsof all
devicesconnected to one lineshouldnot exceed5.Tobecertainofthenumberofdevicesyoumay connecttoyour
lineasdeterminedbytheREN,you shouldcontactyour localtobphone company.
Notes
•Thisequipment may notbe usedon coin serviceprovidedby the telephonecompany.
•Partylinesare subject to statetariffs, and therefore,you may not be ableto useyour own telephoneequipment
if youare on s party line.Checkwith your localtelephone dompany.
•Noticemust be givento the telephonecompanyupon permanentdisconnectionof yourtelephone from your
line.
2 Rights of the Telephone Company
Should your equipmentcausetrouble on your linewhichmay harm the telephonenetwork,the telephone
company shall,where practicable, notifyyou thattemporary discontinuanceof servicemay be required. Where
prior noticeisnot practicableand the circumstanceswarrant suchaction,the telephonecompany may
tomporadly discontinueservice immediately.In caseofsuchtemporary discontinuance,thetelephonecompany
must: (1}promptly nofflyyou of suchtemporary discontinuance;(2) affordyou the opportunityto correctthe
situation;and (3} informyou of your rightto bringa complaintto the Commissionpursuantto proceduresset
forth inSubpert E of Pa_ 68, FCCRulesand Regulations.
The telephonecompanymay make changesin itscommunications fscilities,equipment,operationsof
procedureswhere suchactionis requiredinthe operationof itsbusinessand notinconsistentwith FCCRulesand
Regulations.if thesechangesare expectedto affectthe useor performance of your telephoneequipment,the
telephonecompany mustgiveyou adequatenotice,in writing,to allowyou tomaintain uninterruptedservice.
16

INTERFERF_CE INFORMATION
Th s devicecomplieswith Part 15of theFCC Rules.Operationissubjectto the fo!lowingtwo conditions:(1)..This
devicemay not causeharmful interference;and(2)This aevicamust acceptany tntenerencereceivea, ncmong
interferencethat may cause undesiredoperation,
Th sequpment hasbeentestedand foundto complywith the limitsfor a ClassBdigitaldevice,pursuantto Part15
ofthe FCCRules.These limitsam designedto providereasonableprotectionagainstharmfulinterferencein e
residentialinstallation.
This equipmentgenerates,uses,and canradiate radiofrequenCyenergy,and, if not insta.liedand usedin .
accordancewith the instructions,may cause harmfu nterferenceto reoto communtcarJons. However,there tsno
guaranteethat interferencewill not occurin a particularinstallation.
If this equipmentdoescause harmful interferenceto radioortelevisionrecaption,which can be determinedby
turningthe equipment offand on,the userisencouragedto tz-/to correct the interference by one or more ofthe
following measures:
• Reorientor relocatethe receivingantenna (that is,the antennafor radioor televisionthat is "receiving"the
interference).
Reorientor relocate and increasethe separationbetweenthe telecommunicationsequipmentand receiving
antenna.
•Connectthe telecommunicationsequipment intoan outlat on acircuitdifferentfrom that to whichthe receiving
antennaisconnected.
• Consultthe dealer or an experiencadradio/W technicianfor help.
fthese measures do not eliminate the interference pleaseconsult your dealer or an experiencedradio/
television technicianfor additional suggestions, Also, the Federal CommunicationsCommission hasprepared a
helpful booklet "How To Identify andResolvs Radio/iV InterferenceProblems." Thisbooldat isavailable from
the U.S. Government Printing Office,Wash ngton, D.C. 20402. Pleasespectfy stocknumber 004-000-00345-4
when ordering copies.
IFCCNUMBER IS LOCATEDON THE CABINETBOTI'OMREN NUMBER IS LOCATEDON THE CABINETBOTTOM I
17

When you are recording your outgoing
announcement (greeting), continue to hold
the ANNOUNCE button for at least 1 second
after you finish speaking in order for the
entire announcement to be recorded. See
"Recording the Outgoing Announcement"
on page 4 of your instruction manual for
complete instructions.
347A8392-0001