GE Appliances 30 User manual

GE
Security
P/N 1068702 • REV A • ISS 10NOV09
TruVision DVR 30 User Manual

Copyright © 2009 GE Security, Inc.
This document may not be copied in whole or in part or otherwise reproduced without prior
written consent from GE Security, Inc., except where specifically permitted under US and
international copyright law.
Disclaimer The information in this document is subject to change without notice. GE Security, Inc.
(“GE Security”) assumes no responsibility for inaccuracies or omissions and specifically disclaims
any liabilities, losses, or risks, personal or otherwise, incurred as a consequence, directly or
indirectly, of the use or application of any of the contents of this document. For the latest
documentation, contact your local supplier or visit us online at www.gesecurity.com.
This publication may contain examples of screen captures and reports used in daily operations.
Examples may include fictitious names of individuals and companies. Any similarity to names
and addresses of actual businesses or persons is entirely coincidental.
Trademarks and patents GE and the GE monogram are trademarks of General Electric Company. The TruVision DVR 30
name and logo are trademarks of GE Security.
Other trade names used in this document may be trademarks or registered trademarks of the
manufacturers or vendors of the respective products.
Intended use Use this product only for the purpose it was designed for; refer to the data sheet and user
documentation for details. For the latest product information, contact your local supplier or visit
us online at www.gesecurity.com.
FCC compliance This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful interference to radio
communications.
Changes or modifications not expressly approved by the party responsible for compliance could
void the user’s authority to operate the equipment.
Certification and compliance
European Union directives 2004/108/EC (EMC directive): Non-European manufacturers must designate an authorized
representative in the Community. Our authorized manufacturing representative is:
GE Security B.V., Kelvinstraat 7,
6003 DH Weert, The Netherlands.
2002/96/EC (WEEE directive): Products marked with this symbol cannot be disposed of as
unsorted municipal waste in the European Union. For proper recycling, return this product to
your local supplier upon the purchase of equivalent new equipment, or dispose of it at
designated collection points. For more information see: www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as
unsorted municipal waste in the European Union. See the product documentation for specific
battery information. The battery is marked with this symbol, which may include lettering to
indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your
supplier or to a designated collection point. For more information see: www.recyclethis.info.
Contact information For contact information see our Web site: www.gesecurity.com.

TruVision DVR 30 User Manual i
Content
Chapter 1 Product introduction 1
Product overview 2
Chapter 2 Installation 3
Installation environment 4
Unpacking the TVR 30 and its accessories 4
HDD capacity 5
Back panel overview 6
Connecting devices to the unit 7
Chapter 3 Operating instructions 9
Control interfaces 10
Controlling the TVR 30 10
Front panel overview 11
Using the mouse 12
Using the IR remote control 16
Operating modes 17
Main menu overview 18
Chapter 4 Basic operation 23
Turning on the TVR 30 24
Live mode 24
Spot monitor 25
Logging on 26
Controlling a PTZ camera 27
Playing back video 29
Archiving recorded files 34
Logging off 38
Turning off the TVR 30 38
Chapter 5 Using the Web browser 39
Overview 40
Browser connections 41
Using the Web browser to configure the device 41
Searching and playing recorded video 42
Live dual streaming 42
Bandwidth throttle management 43
Controlling a PTZ camera in the Web browser 43

ii TruVision DVR 30 User Manual
Chapter 6 Advanced setup 45
Managing users 47
Configuring cameras 50
Configuring recording and schedule settings 54
Alarm settings 58
Network settings 60
Display settings 63
Chapter 7 System settings 67
Overview 68
System date and time 68
Audio and remote 69
RS-485 settings 70
RS-232 settings 70
Hard drive settings 70
Importing and exporting configuration settings 71
Boot log 71
Upgrading the firmware 73
Appendix A Specifications 75
Product specifications 76
Battery removal 77
Appendix B Factory defaults 79
Menu defaults 80
Network defaults 80
Appendix C Warranty and support 81
Warranty information 82
Contacting support 82
Appendix D KTD-405 keyboard mapping 83
TVR 30 to KTD-405 keyboard mapping 84
Index 85

TruVision DVR 30 User Manual 1
Chapter 1
Product introduction
Summary
This chapter provides an overview of the TVR 30, including its features and functions.
Content
Product overview 2

Chapter 1: Product introduction
2 TruVision DVR 30 User Manual
Product overview
This is the TruVision DVR 30 User Manual for models:
• TVR-3008-500
• TVR-3008-1T
• TVR-3008-2T
• TVR-3016-500
• TVR-3016-1T
• TVR-3016-2T
• TVR-3016-3T
TruVision DVR 30 is a network digital video recorder developed for digital surveillance.
TruVision DVR 30 (TVR 30) uses an embedded microcontroller unit (MCU) and Linux
operating system, combining the most advanced technology in video and audio
encoding/decoding, hard disk recording, and TCP/IP communication. The DVR’s
firmware is stored directly into the memory, making it more stable and reliable.
The TruVision DVR 30 (TVR 30) is an integrated digital video recorder that combines
the features of a time-lapse audio/video recorder, a multiplexer, and a video server to
create a single security solution.
The TVR 30’s pentaplex operation enables users to view live video, search and play
back any recorded video by date and time or by event, and back up the configuration
and video data, without interrupting the ongoing DVR recording process.
In addition to the new H.264 compression mode, the DVR’s graphical user interface
also optimizes the monitoring controls of the unit.
The TVR 30 comes with remote viewing and configuration software already installed.
This software includes a Web browser plug-in, allowing users to view live or recorded
video images, and enabling remote configuration. The remote software is stored in
the TVR 30 and deployed over a LAN, WAN, or Internet connection to remote
Windows-based computers. This simplifies the installation and maintenance of the
software components because all remote users are using the same software, which
comes from the unit.

TruVision DVR 30 User Manual 3
Chapter 2
Installation
Summary
This chapter provides information on how to install and connect peripherals to your
device.
Content
Installation environment 4
Unpacking the TVR 30 and its accessories 4
HDD capacity 5
Back panel overview 6
Connecting devices to the unit 7
Connecting required devices 7
Connecting external devices 8

Chapter 2: Installation
4 TruVision DVR 30 User Manual
Installation environment
When installing your product, consider these factors:
• Ventilation
• Temperature
• Moisture
• Chassis load
Ventilation: Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions. Ensure that the location planned for the installation of
the unit is well ventilated.
Temperature: Consider the TVR 30’s operating temperature (32 to 104°F, 0 to 40°C)
and humidity specifications (10 to 90% relative, noncondensing) before choosing an
installation location. Extremes of heat or cold beyond the specified operating
temperature limits may reduce the life expectancy of the TVR 30. Do not install the
TVR 30 on top of other hot equipment. Leave 1.75 inches (44 mm) of space between
rack mounted TVR 30 units.
Moisture: Do not use the unit near water. Moisture can damage the internal
components. To reduce the risk of fire or electric shock, do not expose this unit to rain
or moisture.
Chassis: Equipment weighing less than 35 lbs (15.9 kg) may be placed on top of the
TVR 30 only if the TVR 30 is placed on a shelf and not rack mounted.
Be sure to power off the unit before making any connections. In order to prevent the
unit from losing data and system damage that may be caused by sudden power, use
of an uninterruptible power supply is highly recommended.
Note: Do not remove the rubber feet, and always leave a space for air ventilation on
the unit’s bottom side.
Unpacking the TVR 30 and its accessories
When you receive the product, check the package and contents for damage, and
verify that all items are included. There is an item list included in the package. If any
of the items are damaged or missing, please contact your local supplier.
Items shipped with the product include:
• TruVision DVR 30
• IR (infrared) remote control
• Two AAA batteries for the remote control

Chapter 2: Installation
TruVision DVR 30 User Manual 5
• USB mouse
• Power cord
• Rack mount kit (left and right brackets, screws)
• Terminal blocks
• TruVision DVR 30 Quick Start Guide
• TruVision DVR 30 Quick Reference Guide
The support CD includes the following items:
• TruVision DVR 30 User Manual
• TruVision DVR 30 Quick Reference Guide
• Video player application
• Record duration calculator
HDD capacity
Storage capacity for the TruVision DVR 30 varies depending on the model. Refer to
Table 1 below for more information.
Table 1: TruVision DVR 10 model types
Model Model number Description
8 channel model TVR-3008-500 TruVision DVR Model 30, 8 ch, 500 GB
TVR-3008-1T TruVision DVR Model 30, 8 ch, 1 TB
TVR-3008-2T TruVision DVR Model 30, 8 ch, 2 TB
16 channel model TVR-3016-500 TruVision DVR Model 30, 16ch, 500 GB
TVR-3016-1T TruVision DVR Model 30, 16ch, 1 TB
TVR-3016-2T TruVision DVR Model 30, 16ch, 2 TB
TVR-3016-3T TruVision DVR Model 30, 16ch, 3 TB

Chapter 2: Installation
6 TruVision DVR 30 User Manual
Back panel overview
Figure 1 below shows the back panel controls and connectors on a typical TruVision
DVR 30.
Figure 1: TVR 30 back panel
1 2
3 4 5 6 7 8 9 10 1211 13 14
1. Video out
2. Video in (top row, loop out bottom row)
3. Audio out
4. S-video port
5. Audio in
6. Digital video output
7. Alarm I/O and RS-485
8. Network Attached Storage (NAS) port (This device is
currently not supported.)
9. USB ports
10. LAN port
11. RS-232 port
12. VGA output
13. Power switch
14. Power input

Chapter 2: Installation
TruVision DVR 30 User Manual 7
Connecting devices to the unit
Use Figure 2 below as a visual guide to connect the various peripherals to the TVR 30.
Figure 2: Back panel connection diagram
2
3
1
4 5 13126 7 8 9 10
Power
Link/Act
100
FD/Col
12345678
11 14
1. Connect up to two CCTV monitors (main and spot)
and/or Y/C (S-video)
2. Connect up to 16 cameras
3. Connect to speakers for audio output
4. Connect to audio input (available for each camera)
5. Connect to a monitor that displays digital video
(HDMI)
6. Connect to a PTZ control
7. Alarm output
8. Connect to alarm input cables
9. Connect to a network attached storage (NAS) device
(This device is currently not supported)
10. Connect to USB devices
11. Connect to a network
12. Connect to a point-of-sale (POS) device
13. Connect to VGA monitor
14. Connect to the power cord
Note: The TVR 30 only supports 800 x 600 resolution in VGA and HDMI. Adjust your
monitor accordingly to this resolution. If looping video, ensure that the Termination
option (Cameras > Adjust Video) is disabled.
Connecting required devices
Before powering up the unit, cameras and a main monitor should be connected to
the unit for basic operation. If needed, connect a spot monitor for displaying full
screen video of all installed cameras in sequence.

Chapter 2: Installation
8 TruVision DVR 30 User Manual
Note: You can attach an extension to the RS-485 port on the back panel.
Connecting external devices
When connecting external devices to include as part of the entire system, such as a
USB drive or any other USB devices, connect those devices only when the unit
displays live view. The TVR 30 recognizes external devices only after the unit has gone
through the initialization process.

TruVision DVR 30 User Manual 9
Chapter 3
Operating instructions
Summary
This chapter describes the how to control and navigate through the TVR 30’s menus
and options.
Content
Control interfaces 10
Controlling the TVR 30 10
Front panel overview 11
Status LEDs 12
Using the mouse 12
Mouse toolbar 13
Using the IR remote control 16
Controlling multiple DVRs with one remote control 17
Operating modes 17
Main menu overview 18
Main menu commands 18
Using the main menu 19
Navigating through dialog screens 19
Using the virtual keyboard 20
Exiting the main menu 21

Chapter 3: Operating instructions
10 TruVision DVR 30 User Manual
Control interfaces
The TVR 30 has three control interfaces:
• Built-in interface
• Display interface
• Web browser interface
Built-in interface. The built-in interface is displayed on the monitor output. It consists
of a main menu and several dialog screens that let you configure and control the
device. You can invoke the built-in interface using the front panel, remote control, or
mouse.
Display interface. The display interface consists of various toolboxes that appear on
top of the monitor image. These let you control live or playback video while in PTZ or
playback mode. You can invoke the display interface from the built-in interface
screens or from the mouse toolbar. The controls in any toolbox can be operated
using the front panel, remote control, and mouse.
Web browser. The Web browser interface uses Internet Explorer to simulate the
display and control functions of the VGA monitor on a remote PC. The Web browser
interface can only be accessed by a PC with Internet access. See Chapter 5 “Using the
Web browser” on page 39 for more information on the Web browser interface.
Controlling the TVR 30
You can control the TVR 30 using:
• Front panel control
• IR remote control
• Mouse control
Front panel control. Use the directional arrow buttons to select a command, option,
or button on a screen. Use the Enter button to confirm a selection. Use the Esc button
to cancel a selection.
IR remote control. Use the directional arrow buttons to select a command, option, or
button on a screen. Use the OK button to confirm a selection. Use the Esc button to
cancel a selection.
Mouse. Move the pointer to a command, option, or button on a screen. Click (with the
left mouse button) to confirm a selection. Right-click to save and exit a screen.

Chapter 3: Operating instructions
TruVision DVR 30 User Manual 11
You can use your preferred control method for any procedure, but in most cases we
describe procedures using mouse terminology. Optional control methods are given
only when they differ substantially from mouse control methods.
Front panel overview
The buttons on the front panel control all TVR 30 functions and set the programmable
functions. The LED indicators light up or flash to alert you of various conditions.
Figure 3: Front panel
TM
TruVision DVR 30
e
1 2 3 4 5 6 7 8
910 11 12 13 14 15 16
USB USB
REC
Archive PTZ Seq Display Search Live
ESC
MENU
1 2
5 6 7 8 9
3
4
Table 2: Front panel button descriptions
Item Name Description
1 Numeric buttons Display the corresponding video in full screen while in both
live and playback mode. The number of the button
corresponds to the camera number. Press and hold a
numeric button for two seconds to display the
corresponding video on the spot monitor.
While in PTZ mode, press the 1 button to access the Set/Go
Preset menu.
2 Menu and Esc controls Press Esc to exit a screen or cancel a selection. Press Menu
to display the main menu.
3 Directional Controls And
Enter button
Use arrow buttons as directional keys in zoom mode.
While in a setup menu, use the Left or Right Arrow keys to
navigate through fields. Use the Up or Down Arrow keys to
change the value of a selected field. Press Enter to confirm
the selection or display additional screens.
4 USB ports Connect USB devices.
5 CD/DVD drive Insert media for archiving.

Chapter 3: Operating instructions
12 TruVision DVR 30 User Manual
Item Name Description
6 Archive button Begin archiving or displays the Archive screen.
Press once to begin copying a video segment for export
while in playback mode. Press again to stop copying. See
“Archiving recorded files” on page 34 for more information.
7 Status LEDs Display device status and conditions. See “Status LEDs”
below for more information.
8 Function buttons Change the TVR 30 operating mode. For example, press
PTZ to go into PTZ mode. See “Operating modes” on page
17 for more information.
9 Playback controls Control video playback speed.
Status LEDs
The LEDs on the front panel of the DVR are described as follows.
Table 3: Status LED descriptions
LED Name Description
Power Steady indicates that the correct power is connected to the unit.
Network Blinking indicates that the DVR is connected to a network.
Alarm Steady indicates that an alarm is triggered.
REC Record Blinking indicates that the TVR 30 is recording. Steady indicates hard
drive failure.
Using the mouse
Use the USB mouse provided with the TVR 30 to carry out the same operations as the
front panel and remote control. Connect the mouse to the TVR 30 by plugging the
mouse USB connector into one of the USB ports on the front panel. The mouse is
immediately operational and the pointer should appear.
Click the left mouse button to enter or confirm a selection. This is similar to pressing
Enter button on the front panel. Click the right mouse button to the exit setup menus
and save the settings. Use the scroll wheel to change values.

Chapter 3: Operating instructions
TruVision DVR 30 User Manual 13
Mouse toolbar
While in live, playback, or sequence mode, point to the date and time to display the
mouse toolbar, as shown in Figure 4 below.
Note: To move the mouse toolbar to a different position, click and drag the date and
time display.
Figure 4: Mouse toolbar
Mouse toolbar icons
Table 4 below describes the icons that appear on the mouse toolbar.
Table 4: Mouse toolbar icons
Icon Description
User is logged in. Numerical value indicates the user’s access level. User icon with a G
character indicates that the device requires logon credentials to access the main menu.
The device is recording.
The device is recording an alarm event.
The device is in sequence mode.
The device’s front panel is locked.
The device is in archive mode.
Indicates the starting point of a video segment for archive while in playback mode.

Chapter 3: Operating instructions
14 TruVision DVR 30 User Manual
Icon Description
Indicates the ending point of a video segment for archive while in playback mode.
The device is in PTZ mode.
The device is playing video forward.
The device is fast forwarding video playback.
The device is playing back video reverse.
The device is fast reversing video playback.
Video playback is on pause.
Video playback has reached the end of a video segment.
Indicates the amount of available hard disk space left.
Indicates the hard disk is full.
Camera commands
The camera commands appear when you point to Cameras on the mouse toolbar.
Click a camera number to display that camera in live mode.
Function commands
The function commands display when you point to Functions on the mouse toolbar.
Table 5: Mouse toolbar function commands
Icon Name Function
Main menu Displays the main menu
Multiscreen Toggles through the available multiscreen displays including full
screen, four-screen, nine-screen, and 16-screen.
Monitor Toggles between main and spot monitor. M indicates the main
monitor is currently selected. S indicates the spot monitor is
currently selected.

Chapter 3: Operating instructions
TruVision DVR 30 User Manual 15
Icon Name Function
Sequence Launches the sequence mode. Sequence mode refers to the displa
y
of live video in programmed sequence of cameras.
Search Displays the Search screen.
Archive Lets you archive video. Archives the video being played back while
in playback mode.
PTZ Launches PTZ mode.
Play Plays back video instantly starting at one minute from the current
date and time.
Esc Hides the function commands.

Chapter 3: Operating instructions
16 TruVision DVR 30 User Manual
Using the IR remote control
The IR remote control buttons are similar to those on the TVR 30 front panel. You can
use the remote control to perform any TVR 30 function.
Figure 5: IR remote control
Live
Search
Display
Seq
Archive
PTZ
Enter
ESC MENU
DVR ID
1234
5678
9101112
13 14 15 16
Camera
GE Security
1
2
3
4
5
6
7
Table 6: IR remote control descriptions
Item Name Description
1 Function buttons Change the TVR 30 operating mode. For example, press PTZ to go into
PTZ mode. See “Operating modes” on page 17 for more information.
2 Directional controls
and Enter button
In menu mode, navigate and select commands. In PTZ mode, use for
PTZ controls.
While in a setup menu, use the Left or Right Arrow keys to navigate
through fields. Use the Up or Down Arrow keys to change the value of a
selected field.
3 Esc Exit a screen or cancel a selection.
4 DVR ID Switch control between different TVR 30 units.