GE Cync CSWONBLBWF1NN User manual

Smart Wall Switch
3-Wire
Installation Guide
3-Wire Smart Switches & Dimmers
Models
CSWONBLBWF1NN
CSWONBLPWF1NN
CSWONBLTWF1NN
CSWDMOCBWF1NN
CSWDMBLBWF1NN

WARNING RISK OF ELECTRIC SHOCK
This product installation requires handling 120 volt wiring.
Follow each step carefully.
If you have any concerns handling wiring, hire a qualified
electrician. Ensure all work meets local and federal
regulations.
WARNING - This control must be installed with an external
isolating wall control/switch in series with the ungrounded
conductor, providing an air gap as per National Electrical
Code (NEC) ANSI/NFPA 70 article 404, and Canadian
Electric Code, Part 1 (CEC)
Simple DIY Set Up
STEP 1
Install your Smart Switch
STEP 2
Download the Cync App, powered by Savant,
on your smartphone
STEP 3
Add your Smart Switch to the Cync App
For set up help, visit gelighting.com/cync
GE and C by GE are trademarks of General Electric Company. Used under trademark license.
Amazon, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
Google and other related marks and logos are trademarks of Google LLC.

Compatibility Requirements
Rating 120V AC 60Hz
Neutral wire is not required
(Wire is usually white or grey and
is not required)
Ground wire is required
(Wire is usually green, green with
a yellow stripe, or copper)
Wi-Fi 802.11 b/g/n @ 2.4 GHZ is
required
Works with halogen,
incandescent, and LED bulbs,
including C by GE and Cync
Smart Bulbs
Not for use with ceiling fans
LED up to 1.25 amps (150 Watts)
Incandescent/halogen up to
5 amps (450 Watts)
Minimum Load 15 Watts
If you are using less than 15
Watts, non-dimmable LED bulbs,
or C by GE or Cync Smart Bulbs
on the circuit, you will need to
use the included Bulb Adaptor
Use the optional Fixture Adaptor
(available separately) where the
Bulb Adaptor will not fit.
Contact Customer Support at
1-844-302-2943 for details.
! IMPORTANT NOTE ON 3WAY WIRING
Some lights have one wall switch, while others are controlled by two
or more wall switches (such as stair lights, which have a switch at
both the top and bottom of the stairs). If your lights have more than
one switch (called a 3-way), we’ve created other instructions for this
type of installation.
12
6
39
Let’s Do It
INCLUDED
YOU’LL NEED
On/Off Switch Wall Plate 4 Wire Nuts
Needle Nose Pliers
(recommended)
Voltage Tester
(recommended)
Approximately 30
minutes of your day
to install and set up
the switch
Phillips Screwdriver
Line/Load Line/Load Ground
Wire Labels
6 Phillips
Mounting Screws Bulb Adaptor

You Got This!
And we’re here to help.
For in-depth instructional videos and
a guided tour through the installation,
go to gelighting.com/cync.
NOTE: Please make sure your system is up-to-date, and you
update the firmware when prompted for the best experience.
BEFORE YOU DO ANYTHING!
Turn Off the Power!
STEP 1
Turn off the power for the switch
location at the circuit breaker box.
STEP 2
Test existing switch by toggling switch
on/off, ensuring lights do not turn on.
STEP 3
Now, follow these setup steps for a
single gang switch.
ON OFF

STOP!
What type of bulbs do you plan to use?
You may need to install a Bulb Adaptor.
Some installations require the included Bulb Adaptor to maintain Wi-Fi
connectivity and to ensure your switch and bulbs work together.
If your switch circuit includes a load of at least 15 Watts:
TYPE OF LIGHT BULB IS AN ADAPTOR REQUIRED?
Incandescent/Halogen No
Dimmable LEDs No
Non-Dimmable LEDs Yes
Cync or C by GE smart lights Yes
If your switch circuit does NOT include a load of at least 15 Watts:
TYPE OF LIGHT BULB IS AN ADAPTOR REQUIRED?
Incandescent/Halogen Yes
Dimmable LEDs Yes
Non-Dimmable LEDs Yes
Cync or C by GE smart lights Yes
Installing the Bulb Adaptor
If the Bulb Adaptor does not fit your bulb or fixture, you have other options:
• Replace your lights with incandescent, halogen, or dimmable LED light
bulbs that meet the 15 Watt minimum load requirement. See a list of
compatible bulbs at gelighting.com/cync
• Install our Fixture Adaptor to the actual fixture in the ceiling. For install
instructions and where to get a C by GE or Cync Fixture Adaptor
(available separately), contact Customer Support at 1-844-302-2943
STEP 1
Twist the Bulb Adaptor onto the base of the
medium-base (E26) light bulb.
STEP 2
Screw the bulb and Adaptor into the fixture.
NOTE: Only one Bulb Adaptor is needed per
switch, even if there are multiple light bulbs
on the circuit. If installing in a recessed can
application, you may need to adjust the
recessed can depth to ensure the bulb is flush.

Remove Your Old Switch
STEP 1
Remove the existing wall plate and switch from the wall.
STEP 2
Use voltage tester on the black wires to confirm power to
the switch is off (recommended).
STEP 3
Before disconnecting the wires from the wall, label each
with the provided wire labels.
Ground wire is required. If you don’t have this wire,
the Cync or C by GE Smart Switch is not compatible.
STEP 4
Disconnect wires and remove existing switch.
Line/Load Line/Load Ground
Wire Labels

Connect the Wires
STEP 1
Connect the first line/load (black)
wire on the switch to the line or
load (black label) wire from the
wall.
STEP 2
Connect the second line/load
(black) wire on the switch to the
line or load (black label) wire from
the wall.
STEP 3
Connect the ground (green)
wire on the switch with the ground
(green label) wire from the wall.
STEP 4
Cap the 3-way/multi-way traveler
wire (if applicable).
For 3-way switch setup, visit
gelighting.com/cync
Attention: Incorrectly
connecting the ground wire
from the wall to the ground
wire on the switch will
damage the product.
STEP 5
Cap the neutral wire from the wall
(if applicable). Neutral wire is not
required to operate this switch.
NOTE Both black wires on the switch are interchangeable and can be
connected to either the load or line wire from the wall.
3/4 inch
USING WIRE NUTS
1. Insert wires into wire nut.
2. Turn wire nut clockwise.
3. Pull gently on wires to test connection.

Fit Wires Into Wall Box
STEP 1
Neatly push the wires
back into the box,
rotating the switch so it’s
oriented according to the
image, and the arrow on
the switch is pointing up.
Secure the Smart Switch
STEP 1
Using a Phillips screwdriver
and the screws provided,
secure the switch to the
wall until level and flush.
Then snap the faceplate
cover onto the bracket.
If using your existing
wall plate, you may need
to replace the existing wall
plate screws with the short
screws provided.

Turn the Power Back On
TIP To enable the full experience,
you’ll need to set up all your products
in the Cync App. If you’ve set up C by
GE or Cync bulbs in the Google Home
app, visit gelighting.com/cync for
unpairing instructions.
STEP 1
After the switch is secured and the
faceplate is mounted, turn the power
back on at the circuit breaker box.
STEP 2
The light ring will flash blue indicating
the device is wired correctly and the
device is in setup mode. Press any
button on the switch to enable setup
mode if setup mode times out.
ON OFF
TROUBLESHOOTING
LED indicator light or light ring will flash blue until the switch is added
to the Cync App.
LED indicator light or light ring will not illuminate if wired incorrectly
or if the switch circuit does not meet the specified load requirements.
If lights don’t turn on:
STEP 1
Check that power to the switch
is on at the breaker.
STEP 2
Turn power off at the breaker,
return to the switch to confirm
the wires are securely and
properly wired according to the
installation guide.
STEP 3
Go to gelighting.com/cync for
more troubleshooting.
If lights flicker, experience
intermittent power loss, or
won’t completely turn off:
STEP 1
Be sure to select the correct
bulb type in the Cync App.
STEP 2
Your installation may require
a Bulb/Fixture Adaptor or
a different bulb type. See
pages 9-10 for more details or
visit gelighting.com/cync for
troubleshooting help.
Congratulations!
You’ve completed the Smart Switch installation

STEP 1
Install your Smart Switch
STEP 2
Download the Cync App, powered by Savant,
on your smartphone
STEP 3
Add your Smart Switch to the Cync App
STEP 4
Easily connect your Smart Switch to your
Amazon Alexa- or Hey Google-enabled
device in the Cync App
Click settings in the Cync App. Then click the voice assistant
you’d like to enable and follow the in-app setup instructions.
AMAZON ALEXA
To set up, open the Alexa app, search for the Cync skill,
follow the setup instructions.
TRY THIS...
Alexa, turn off the living room.
Alexa, turn on the bedroom.
HEY GOOGLE
To set up, open the Hey Google or Google Home app,
search for the Cync action, follow the setup instructions.
TRY THIS...
Hey Google, turn on the lights.
Hey Google, good morning.
Hey Google, I’m leaving.
For set up help, visit gelighting.com/cync
GE and C by GE are trademarks of General Electric Company. Used under trademark license.
Amazon, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
Google and other related marks and logos are trademarks of Google LLC.
Simple Set Up Using the CYNC App
Unlock full features and connect to other CYNC devices Enable Your Voice Assistant