GE Cync User manual

Ceiling Fan Smart Switch
Installation Guide

WARNING: RISK OF ELECTRIC SHOCK
This product installation requires handling 120 volt wiring.
Follow each step carefully.
If any concerns handling wiring, hire a qualified electrician.
Ensure all work meets local and federal regulations.
WARNING: This control Must Be Installed With an External Isolating
Wall Control/Switch in series with the ungrounded conductor,
providing an air gap as per National Electrical Code (NEC)
ANSI/NFPA 70 article 404, and Canadian Electric Code, Part 1 (CEC).
AVERTISSEMENT: RISQUE DE CHOC ÉLECTRIQUE
Cette installation du produit nécessite la manipulation d'un câblage
de 120 volts. Suivez attentivement chaque étape.
En cas de problème de manipulation du câblage, engagez un
électricien qualifié. Assurez-vous que tous les travaux sont
conformes aux réglementations locales et fédérales.
AVERTISSEMENT: cette commande doit être installée avec un isolant
externe Commande / interrupteur mural en série avec le conducteur
non mis à la terre, fournissant un espace d'air selon le National
Electrical Code (NEC) ANSI / NFPA 70 article 404 et Code canadien
de l'électricité,
partie 1 (CEC).

Simple DIY set up
For set up help, visit support.gelighting.com or call
1-844-302-2943
GE and C by GE are trademarks of General Electric Company. Used under trademark
license. Amazon, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its
affiliates. Google and other related marks and logos are trademarks of Google LLC.
STEP 1
Download the Cync App onto your smartphone
STEP 2
Install your Ceiling Fan Smart Switch
STEP 3
Add your Smart Switch to the Cync App

Rating 120 V AC 60 Hz
Neutral wire is required (wire is usually white or grey)
Ground wire is required (wire is usually green, green with a yellow stripe,
or copper)
Wi-Fi 802.11 b/g/n @ 2.4 G HZ is required
Fan control & light must be on separate switches
Pull chain must be set at full speed
Compatibility Requirements

Let’s Do It
INCLUDED
YOU’LL NEED
Switch
Phillips Screwdriver Needle Nose Pliers
(recommended)
Voltage Tester
(recommended)
Faceplate Bracket/Cover 4 Wire Nuts
Line Load Neutral
Ground
Wire Labels
4 Phillips
Mounting Screws

You Got This!
And we're here to help.
For in-depth instructional videos and a guided
tour through the installation, go to
support.gelighting.com
For technical support, call 1-844-302-2943
NOTE: Please make sure your system is up-to-
date, and you update the firmware when
prompted for the best experience.

Turn off the power!
BEFORE YOU DO ANYTHING:
STEP 1
Turn off the power for the switch location at
the circuit breaker box.
STEP 2
Test existing switch by toggling switch on/off,
ensuring lights do not turn on.
STEP 3
Now, follow these setup steps for a single
gang switch.
ON OFF

Remove your old switch
STEP 1
Remove the existing wall plate and switch from the wall.
STEP 2
Use voltage tester on the black wires to confirm power to the switch
is off (recommended).
STEP 3
Before disconnecting the wires from the wall, label each with the
provided wire labels.
Neutral and ground wires are required. If you don’t have either wire,
the Cync Ceiling Fan Smart Switch is not compatible.
STEP 4
Disconnect wires and remove existing switch.

Ground
Line
Load
Neutral
Line Load Neutral
Ground
Wire Labels

Connect the wires
STEP 1
Connect the neutral (white) wire on the switch to the neutral (white
label) wire from the wall.
STEP 2
The line and load wires are interchangeable. Connect either black wire
on the switch to the line (black label) wire from the wall.
STEP 3
Connect the other black wire on the switch to the load (black label)
wire on the wall.
STEP 4
Connect the ground (green) wire on the switch with the ground
(green label) wire from the wall.
Attention: Incorrectly connecting the Neutral or Ground wire from the
wall to the Line or Load wire on the switch will damage the product.