GE Cync User manual

Ceiling Fan Smart Switch
Installation Guide

WARNING: RISK OF ELECTRIC SHOCK
This product installation requires handling 120 volt wiring.
Follow each step carefully.
If any concerns handling wiring, hire a qualified electrician.
Ensure all work meets local and federal regulations.
WARNING: This control Must Be Installed With an External Isolating
Wall Control/Switch in series with the ungrounded conductor,
providing an air gap as per National Electrical Code (NEC)
ANSI/NFPA 70 article 404, and Canadian Electric Code, Part 1 (CEC).
AVERTISSEMENT: RISQUE DE CHOC ÉLECTRIQUE
Cette installation du produit nécessite la manipulation d'un câblage
de 120 volts. Suivez attentivement chaque étape.
En cas de problème de manipulation du câblage, engagez un
électricien qualifié. Assurez-vous que tous les travaux sont
conformes aux réglementations locales et fédérales.
AVERTISSEMENT: cette commande doit être installée avec un isolant
externe Commande / interrupteur mural en série avec le conducteur
non mis à la terre, fournissant un espace d'air selon le National
Electrical Code (NEC) ANSI / NFPA 70 article 404 et Code canadien
de l'électricité,
partie 1 (CEC).

Simple DIY set up
For set up help, visit support.gelighting.com or call
1-844-302-2943
GE and C by GE are trademarks of General Electric Company. Used under trademark
license. Amazon, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its
affiliates. Google and other related marks and logos are trademarks of Google LLC.
STEP 1
Download the Cync App onto your smartphone
STEP 2
Install your Ceiling Fan Smart Switch
STEP 3
Add your Smart Switch to the Cync App

Rating 120 V AC 60 Hz
Neutral wire is required (wire is usually white or grey)
Ground wire is required (wire is usually green, green with a yellow stripe,
or copper)
Wi-Fi 802.11 b/g/n @ 2.4 G HZ is required
Fan control & light must be on separate switches
Pull chain must be set at full speed
Compatibility Requirements

Let’s Do It
INCLUDED
YOU’LL NEED
Switch
Phillips Screwdriver Needle Nose Pliers
(recommended)
Voltage Tester
(recommended)
Faceplate Bracket/Cover 4 Wire Nuts
Line Load Neutral
Ground
Wire Labels
4 Phillips
Mounting Screws

You Got This!
And we're here to help.
For in-depth instructional videos and a guided
tour through the installation, go to
support.gelighting.com
For technical support, call 1-844-302-2943
NOTE: Please make sure your system is up-to-
date, and you update the firmware when
prompted for the best experience.

Turn off the power!
BEFORE YOU DO ANYTHING:
STEP 1
Turn off the power for the switch location at
the circuit breaker box.
STEP 2
Test existing switch by toggling switch on/off,
ensuring lights do not turn on.
STEP 3
Now, follow these setup steps for a single
gang switch.
ON OFF

Remove your old switch
STEP 1
Remove the existing wall plate and switch from the wall.
STEP 2
Use voltage tester on the black wires to confirm power to the switch
is off (recommended).
STEP 3
Before disconnecting the wires from the wall, label each with the
provided wire labels.
Neutral and ground wires are required. If you don’t have either wire,
the Cync Ceiling Fan Smart Switch is not compatible.
STEP 4
Disconnect wires and remove existing switch.

Ground
Line
Load
Neutral
Line Load Neutral
Ground
Wire Labels

Connect the wires
STEP 1
Connect the neutral (white) wire on the switch to the neutral (white
label) wire from the wall.
STEP 2
The line and load wires are interchangeable. Connect either black wire
on the switch to the line (black label) wire from the wall.
STEP 3
Connect the other black wire on the switch to the load (black label)
wire on the wall.
STEP 4
Connect the ground (green) wire on the switch with the ground
(green label) wire from the wall.
Attention: Incorrectly connecting the Neutral or Ground wire from the
wall to the Line or Load wire on the switch will damage the product.

USING WIRE NUTS
1. Insert wires into wire nut.
2. Turn wire nut clockwise.
3. Pull gently on wires to test connection.
3/4 inch
NeutralGroundLoad Line

Fit wires into wall box
Load
Ground
Line
Neutral
STEP 1
Neatly push the wires back
into the box, rotating the
switch so it’s oriented
according to the image.

Secure the switch
STEP 1
Using a Phillips screwdriver
and the screws provided,
secure the switch to the
wall until level and flush.
STEP 2
Screw on the faceplate
bracket, then snap the
faceplate cover onto the
bracket.
USING EXISTING WALL
PLATE (optional)
The switch fits standard
paddle-style wall plates. If
using the existing wall
plate, skip STEP 2 and
reinstall your wall plate.

Turn the power back on
STEP 1
After the switch is secured and faceplate
mounted, turn the power back on at the
circuit breaker box.
STEP 2
At the switch, the LED indicator will flash blue
indicating the device is wired correctly and
is in setup mode.
ON OFF

Congratulations!
You’ve completed the Ceiling Fan Smart Switch installation
Light ring will flash blue until the switch is added to the Cync App.
Light ring will flash red when Wi-Fi is disconnected.
Light ring will not illuminate if wired incorrectly
TROUBLESHOOTING IF FAN DOESN’T TURN ON:
1. Check that power to the switch is on at the breaker.
2. Turn power off at the breaker, return to the switch to confirm the
wires are securely and properly wired according to the installation
guide.
3. Go to gelighting.com/cync for more troubleshooting.

Enable your voice assistant
AMAZON ALEXA
To set up, open the Alexa app, search for the Cync skill, follow the setup
instructions.
TRY THIS...
Alexa, turn off the living room.
Alexa, turn on the bedroom.
Alexa, set fan to speed 3.
HEY GOOGLE
To set up, open the Hey Google or Google Home app, search for the Cync action,
follow the setup instructions.
TRY THIS...
Okay Google, turn off the fan.
Okay Google, I’m leaving.
Okay Google, turn fan up.
SET UP VOICE CONTROL
Easily connect your Smart Switch to your Amazon
Alexa- or Hey Google-enabled device in the Cync
App
For set up help, visit gelighting.com/cync
GE and C by GE are trademarks of General Electric Company. Used under trademark license.
Amazon, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its aliates.
Google and other related marks and logos are trademarks of Google LLC.

Additional Information and Warnings
FCCComplianceStatement Compliance Notice:
ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassB
digitaldevice,pursuanttopart15oftheFCCRules.Theselimitsaredesigned to
providereasonableprotectionagainstharmfulinterferenceinaresidential
installation.Thisequipmentgenerates,usesandcanradiateradiofrequency
energyand,ifnotinstalledandusedinaccordancewiththeinstructions,may
causeharmfulinterferencetoradiocommunications.However,thereisno
guaranteethatinterferencewillnotoccurinaparticularinstallation.Ifthis
equipmentdoescauseharmfulinterferencetoradioortelevisionreception,which
canbedeterminedbyturningtheequipment offandon,theuserisencouraged
totrytocorrecttheinterferencebyoneormoreofthefollowingmeasures:
• Reorientorrelocatethereceiving antenna.
• Increasetheseparation between the equipment and receiver.
• Connecttheequipment into an outlet on a circuit different from that to
whichthe receiver is connected.
• Consultthedealeroranexperienced radio/TV technician for help.
ThisdevicecomplieswithPart15ofFCCrulesandIndustryCanada
license-exemptRSSstandard(s):
1. Thisdevice may not cause harmful interference.
2.This device must accept any interference received, including
interferencethat may cause undesired operation.
Changesor modifications that are notexpresslyapprovedbythe
manufacturercould void the user’sauthoritytooperatetheequipment.

Cetappareilestconformeà la partie 15 des r èglementsde la FCC et aux normes
RSSsurlesappareilsexemptsdelicenceduministèrede l’Industrie du Canada.
Lefonctionnementdeceproduitestassujettiauxdeuxconditionssuivantes:
1. Cetappareil ne doit pas causer d’interf érences nuisibles;
2.Cet appareil doit accepter toute interf érencereçue,ycompris celles
pouvantcauser un fonctionnement ind ésirable.
Toutchangement non express émentautoris éparle fabricant peut annuler
lesdroits de l’utilisateur d’utiliser cet équipement.
RFExposure Information:
ThisequipmentcomplieswithFCCradiationexposurelimitssetforthforan
uncontrolledenvironment.InordertoavoidthepossibilityofexceedingtheFCC
radiofrequencyexposurelimits,humanproximitytotheantennashallnotbeless
than8inchesduringnormaloperation.
RFExposure Statement:
ThisequipmentcomplieswithICRSS-102radiationexposurelimitssetforthforan
uncontrolledenvironment.Thistransmittermustbeinstalledtoprovidea
separationdistanceofatleast8inchesfromallpersonsandmustnotbe
collocatedoroperatinginconjunctionwithanyotherantennaortransmitter.

CAUTION
Forsupply connections, use copperwireonlyratedat75C.
HighVoltage - Disconnect powersupplybeforeservicing
Operationtemperature: 0-40ºC
Type1 Enclosure
IP20
PollutionDegree 2
ImpulseVoltage: 2500V
Type1 action
Indooruse only.
MISEENGARDE
Pourles connexions d'alimentation, utilisezuniquementdufildecuivre
évaluéà 75 ° C.
Hautetension - Débranchez l'alimentationélectriqueavantl'entretien
Températurede fonctionnement: 0-40ºC
Boîtierde type 1
IP20
Degréde pollution 2
Tensiond'impulsion: 2500V
Actionde type 1
Utilisationen intérieur uniquement.

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