Getac S410 User manual

Rugged Mobile Computing Solution
S410
USER MANUAL

May 2016
TRADEMARKS
The Bluetooth® word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc.
All brand and product names are trademarks or registered trademarks of
their respective companies.
NOTE
The information in this manual is subject to change without notice.
For the latest version of the manual, please visit the Getac website at
www.getac.com.

i
Table of Contents
Chapter 1 Getting Started.................................................................1
Getting the Computer Running................................................ 2
Unpacking .............................................................................. 2
Connecting to AC Power....................................................... 3
Turning On and Off the Computer ...................................... 4
Taking a Look at the Computer................................................ 6
Front Components................................................................. 6
Rear Components .................................................................. 7
Right-Side Components......................................................... 8
Left-Side Components ........................................................... 9
Top-open Components........................................................ 10
Bottom Components ........................................................... 12
Chapter 2 Operating Your Computer.............................................14
Using the Keyboard ................................................................. 15
Typewriter Keys ................................................................... 15
Cursor-Control Keys............................................................. 15
Numeric Keypad................................................................... 16
Function Keys....................................................................... 16
Fn Key ................................................................................... 16
Hot Keys ............................................................................... 17
Windows Keys...................................................................... 18
Using the Touchpad................................................................. 19
Touch Gestures for Windows 10......................................... 20
Configuring the Touchpad.................................................. 21
Using the Touchscreen (Optional) .......................................... 22
Using Multi-touch Gestures ................................................ 23
Using the Tether (Optional)................................................ 25
Using the Quick Buttons.......................................................... 26
Using Network and Wireless Connections ............................. 28
Using the LAN ...................................................................... 28

ii
Using the WLAN................................................................... 29
Using the Bluetooth Feature .............................................. 31
Using the WWAN Feature (Optional) ................................ 33
Using the DVD Drive (Optional).............................................. 37
Inserting and Removing a Disc ........................................... 38
Using the GPS Feature (Optional)........................................... 39
Using the Fingerprint Scanner (Optional) .............................. 40
Enrolling a Fingerprint ........................................................ 40
Fingerprint Login................................................................. 42
Using the Contactless Smart Card Reader (Optional)............ 43
Chapter 3 Managing Power ............................................................44
AC Adapter............................................................................... 45
Battery Pack.............................................................................. 46
Charging the Battery Pack .................................................. 46
Initializing the Battery Pack................................................ 47
Checking the Battery Level ................................................. 47
Battery Low Signals and Actions ........................................ 47
Replacing the Battery Pack ................................................. 48
Hot Swapping the Battery Pack (Optional) ....................... 50
Power-Saving Tips .................................................................... 52
Chapter 4 Expanding Your Computer............................................53
Connecting Peripheral Devices ............................................... 54
Connecting a USB Device .................................................... 54
Connecting a Device for USB Charging (Optional) ........... 55
Connecting a Monitor ......................................................... 56
Connecting a Serial Device (Optional) ............................... 57
Connecting an Audio Device .............................................. 57
Using Storage and Expansion Cards ....................................... 58
Using Storage Cards ............................................................ 58
Using Smart Cards................................................................ 59
Using ExpressCards (Optional)............................................ 60
Using PC Cards (Optional)................................................... 61
Changing or Replacing ............................................................ 62
Replacing the Hard Disk Drive ............................................ 62
Chapter 5 Using BIOS Setup............................................................63
When and How to Use............................................................. 64
Menu Descriptions ................................................................... 65
Information Menu ............................................................... 65
Main Menu........................................................................... 65
Advanced Menu................................................................... 66

iii
Security Menu ...................................................................... 68
Boot Menu ........................................................................... 69
Exit Menu ............................................................................. 69
Chapter 6 Using Getac Software ....................................................70
G-Manager ............................................................................... 71
Quick Button Definition Utility............................................... 73
Chapter 7 Care and Maintenance ...................................................75
Protecting the Computer......................................................... 76
Using an Anti-Virus Strategy............................................... 76
Using the Cable Lock ........................................................... 76
Taking Care of the Computer ................................................. 77
Location Guidelines ............................................................. 77
General Guidelines .............................................................. 77
Cleaning Guidelines............................................................. 78
Battery Pack Guidelines....................................................... 78
Touchscreen Guidelines....................................................... 80
When Traveling........................................................................ 81
Chapter 8 Troubleshooting .............................................................82
Preliminary Checklist................................................................ 83
Solving Common Problems...................................................... 84
Battery Problems ................................................................. 84
Bluetooth Problems............................................................. 84
Display Problems.................................................................. 85
DVD Drive Problems ............................................................ 85
Hardware Device Problems ................................................. 86
Hard Disk Drive Problems.................................................... 86
Keyboard and Touchpad Problems .................................... 87
LAN Problems....................................................................... 87
Power Management Problems ........................................... 87
Software Problems .............................................................. 88
Sound Problems ................................................................... 88
Startup Problems ................................................................. 89
WLAN Problems ................................................................... 89
Other Problems.................................................................... 90
Resetting the Computer .......................................................... 92
System Recovery....................................................................... 93
System Restore, Recovery, or Reset (for Windows 10
Models)................................................................................. 93
System Recovery (a Tool for Windows 7 Models).............. 93
Using the Driver Disc (Optional) ............................................. 95

iv
Appendix A Specifications .................................................................96
Appendix B Regulatory Information.................................................98
On the Use of the System....................................................... 99
Class B Regulations .............................................................. 99
Safety Notices..................................................................... 100
On the Use of the RF Device.................................................. 103
USA and Canada Safety Requirements and Notices........ 103
European Union CE Marking and Compliance Notices... 105
User Notification of Take-back Service................................. 106
ENERGY STAR 6.1 ................................................................... 107
Battery Recycling.................................................................... 109

1
Chapter 1
Getting Started
Congratulations on purchasing this rugged computer.
This chapter first tells you step by step how to get the computer up and
running. Then, you will find a section briefly introducing the external
components of the computer.

2
Getting the Computer Running
Unpacking
After unpacking the shipping carton, you should find these standard items:
S410 notebook computer
AC adapter Main battery pack
AC power cord
Second battery pack*
Stylus*
Tether*
Screen cleaning cloth
Document(s)
Driver disc**
* Select models only
** Optional
Inspect all the items. If any item is damage or missing, notify your dealer
immediately.

3
Connecting to AC Power
It is suggested that you use AC power when starting up the computer for the
very first time.
1. Plug the DC cord of the AC adapter to the power connector of the
computer ().
2. Plug the female end of the AC power cord to the AC adapter and the
male end to an electrical outlet ().
3. Power is being supplied from the electrical outlet to the AC adapter and
onto your computer. Now, you are ready to turn on the computer.
CAUTION: Use only the AC adapter included with your computer. Using
other AC adapters may damage the computer.
NOTE: When the AC adapter is connected, it also charges the battery pack.
For information on using battery power, see Chapter 3.

4
Turning On and Off the Computer
Turning On
1. Open the top cover by pulling the cover latch and lifting up the cover.
You can tilt the cover forward or backward for optimal viewing clarity.
2. Press the power button ( ). The Windows operating system should
start.