Getac V110 User manual

Rugged Mobile Computing Solutions
V110 Series
USER MANUAL

August 2019
TRADEMARKS
All brand and product names are trademarks or registered trademarks of
their respective companies.
NOTE
The information in this manual is subject to change without notice.
For the latest version of the manual, please visit the Getac website at
www.getac.com.

i
Table of Contents
Chapter 1 Getting Started.................................................................1
Getting the Computer Running................................................ 2
Unpacking .............................................................................. 2
Connecting to AC Power....................................................... 3
Opening and Closing the Cover............................................ 4
Operating in Tablet Mode .................................................... 5
Turning On and Off the Computer ...................................... 7
Taking a Look at the Computer................................................ 8
Front Components................................................................. 8
Rear Components .................................................................. 9
Right-Side Components....................................................... 10
Left-Side Components ......................................................... 11
Top-open Components........................................................ 12
Bottom Components ........................................................... 14
Installing the Accessories......................................................... 16
Attaching the Carrying Strap or Handle ............................ 16
Using the Tether .................................................................. 18
Attaching the Handgrip Strap (Optional).......................... 20
Chapter 2 Operating Your Computer.............................................21
Using the Internal Keyboard................................................... 22
Typewriter Keys ................................................................... 22
Cursor-Control Keys............................................................. 22
Numeric Keypad................................................................... 23
Function Keys....................................................................... 24
Fn Key ................................................................................... 24
Hot Keys ............................................................................... 24
Windows Keys...................................................................... 25
Using the Touchpad................................................................. 26
Touch Gestures for Windows 10......................................... 27
Configuring the Touchpad.................................................. 27

ii
Navigating on the Screen........................................................ 28
Using the Touchscreen ........................................................ 28
Using the Dual Mode Display (Optional) ........................... 31
Using Network and Wireless Connections ............................. 32
Using the LAN ...................................................................... 32
Using the WLAN................................................................... 32
Using the BT Feature ........................................................... 33
Using the WWAN Feature (Optional) ................................ 34
Using the Fingerprint Scanner (Optional).............................. 36
Enrolling a Fingerprint........................................................ 36
Fingerprint Login................................................................. 37
Using the Barcode Reader (Optional)..................................... 38
Chapter 3 Managing Power ............................................................39
AC Adapter............................................................................... 40
Battery Pack.............................................................................. 41
Charging the Battery Pack .................................................. 41
Initializing the Battery Pack................................................ 42
Checking the Battery Level ................................................. 42
Battery Low Signals and Actions ........................................ 43
Replacing the Battery Pack ................................................. 43
Power-Saving Tips .................................................................... 46
Chapter 4 Expanding Your Computer............................................47
Connecting Peripheral Devices ............................................... 48
Connecting a Display Monitor............................................ 48
Connecting a USB Device .................................................... 48
Connecting a Device for USB Charging.............................. 49
Connecting a Serial Device.................................................. 50
Connecting an Audio Device .............................................. 50
Using Various Card Readers .................................................... 51
Using Smart Cards................................................................ 51
Using Storage Cards ............................................................ 52
Using the NFC/RFID Reader (Optional)............................... 53
Changing or Replacing ............................................................ 54
Replacing the Hard Disk Drive............................................ 54
System Memory Upgrade.................................................... 55
Chapter 5 Using BIOS Setup............................................................57
When and How to Use............................................................. 58
Menu Descriptions ................................................................... 59
Information Menu ............................................................... 59
Main Menu........................................................................... 59

iii
Advanced Menu................................................................... 60
Security Menu ...................................................................... 61
Boot Menu ........................................................................... 63
Exit Menu ............................................................................. 63
Chapter 6 Using Getac Software ....................................................64
OSD Control Panel ................................................................... 65
G-Manager ............................................................................... 66
G-Camera.................................................................................. 67
Chapter 7 Care and Maintenance ...................................................68
Protecting the Computer......................................................... 69
Using an Anti-Virus Strategy............................................... 69
Using the Cable Lock ........................................................... 69
Taking Care of the Computer ................................................. 70
Location Guidelines ............................................................. 70
General Guidelines .............................................................. 70
Cleaning Guidelines............................................................. 71
Battery Pack Guidelines....................................................... 71
Touchscreen Guidelines....................................................... 73
When Traveling........................................................................ 74
Chapter 8 Troubleshooting .............................................................75
Preliminary Checklist................................................................ 76
Solving Common Problems...................................................... 77
Battery Problems ................................................................. 77
BT Problems.......................................................................... 77
Display Problems.................................................................. 78
Fingerprint Scanner Problems............................................. 78
Hardware Device Problems................................................. 79
Keyboard and Touchpad Problems .................................... 79
LAN Problems....................................................................... 80
Power Management Problems ........................................... 80
Sensor Problems................................................................... 80
Software Problems .............................................................. 81
Sound Problems ................................................................... 81
Startup Problems ................................................................. 82
WLAN Problems ................................................................... 82
Other Problems.................................................................... 84
Resetting the Computer .......................................................... 85
System Recovery....................................................................... 86
Using Windows RE............................................................... 86
Using Recovery Partition..................................................... 86

iv
Using the Driver Disc (Optional) ............................................. 88
Appendix A Specifications .................................................................89
Appendix B Regulatory Information.................................................91
On the Use of the System........................................................ 92
Class B Regulations .............................................................. 92
ANSI Warning....................................................................... 94
Safety Notices....................................................................... 95
On the Use of the RF Device.................................................... 99
USA and Canada Safety Requirements and Notices.......... 99
European Union CE Marking and Compliance Notices... 102
User Notification of Take-back Service................................. 104
ENERGY STAR 7.0 ................................................................... 105
Battery Recycling.................................................................... 107
About Battery and External Enclosure Replacement .......... 109
Battery................................................................................ 109
External Enclosure ............................................................. 109

1
Chapter 1
Getting Started
This chapter first tells you step by step how to get the computer up and
running. Then, you will find a section briefly introducing the external
components of the computer.

2
Getting the Computer Running
Unpacking
After unpacking the shipping carton, you should find these standard items:
V110 notebook computer
AC adapter AC power cord
Battery pack x 2 Carrying strap
- or -
Carrying handle
Stylus
Tether Document(s)
Driver disc (optional)
Inspect all the items. If any item is damage or missing, notify your dealer
immediately.

3
Connecting to AC Power
CAUTION: Use only the AC adapter included with your computer. Using other
AC adapters may damage the computer.
NOTE:
The battery pack is shipped to you in power saving mode that protects it
from charging/discharging. It will get out of the mode to be ready for use
when you install the battery pack and connect AC power to the computer for
the very first time.
When the AC adapter is connected, it also charges the battery pack. For
information on using battery power, see Chapter 3.
You must use AC power when starting up the computer for the very first
time.
1. Plug the DC cord of the AC adapter to the power connector of the
computer ().
2. Plug the female end of the AC power cord to the AC adapter and the
male end to an electrical outlet ().
3. Power is being supplied from the electrical outlet to the AC adapter and
onto your computer. Now, you are ready to turn on the computer.

4
Opening and Closing the Cover
To open the top cover:
1. Pull loose the cover latch () and release the clamp ().
2. Lift up the cover (). You can tilt the cover forward or backward for
optimal viewing clarity.
To close the top cover:
1. Close the display.
2. Lift the cover latch and engage the clamp on the display. Then, push in
the cover latch to click it into place.
CAUTION: Before engaging the clamp, make sure the two guide pins are
correctly seated in place.
Correct: guide pin
correctly seated
Wrong: guide
pin not seated
Correct: guide pin
correctly seated
Wrong: guide
pin not seated