Getac X500 User manual

X500
USER’S MANUAL

RuggedMobileComputingSolutions
2011
TRADEMARKS
All other brand and product names are trademarks or registered
trademarks of their respective owners.
NOTE
The information in this manual is subject to change without notice.
Most screens and operating instructions in this manual are based on
Windows 7. If you’re using a different version of Windows, the screens and
related operations may not be the same.
For the latest version of the manual, please visit the Getac website at
www.getac.com.

ENERGY STAR®is a government program that offers businesses and
consumers energy-efficient solutions, making it easy to save money while
protecting the environment for future generations.
Please reference ENERGY STAR®related information from
www.energystar.gov.
As an ENERGY STAR®Partner, Getac Technology Corporation has
determined that this product meets the ENERGY STAR®guidelines for
energy efficiency.
An ENERGY STAR®qualified computer uses 70 % less electricity than
computers without enabled power management features.
EarningtheENERGYSTAR®
When every home office is powered by equipment that has earned
the ENERGY STAR®, the change will keep over 289 billion pounds of
greenhouse gases out of the air.
If left inactive, ENERGY STAR®qualified computers enter a low-power
mode and may use 15 watts or less. New chip technologies make
power management features more reliable, dependable, and
user-friendly than even just a few years ago.
Spending a large portion of time in low-power mode not only saves
energy, but helps equipment run cooler and last longer.
Businesses that use ENERGY STAR®enabled office equipment may
realize additional savings on air conditioning and maintenance.

Over its lifetime, ENERGY STAR®qualified equipment in a single home
office (e.g., computer, monitor, printer, and fax) can save enough
electricity to light an entire home for more than 4 years.
Power management (“sleep settings”) on computers and monitors
can result in much savings annually.
Remember,savingenergypreventspollution
Because most computer equipment is left on 24 hours a day, power
management features are important for saving energy and are an easy
way to reduce air pollution. By using less energy, these products help
lower consumers’ utility bills, and prevent greenhouse gas emissions.

i
TableofContents
GettingStarted.........................................................................................................................................1-1
Getting the Computer Running............................................1-2
Unpacking............................................................................1-2
Connecting to AC Power..................................................1-3
Turning On and Off the Computer...................................1-4
Taking a Look at the Computer............................................1-6
Front Components..............................................................1-6
Rear Components...............................................................1-7
Right-Side Components.....................................................1-8
Left-Side Components........................................................1-9
Top-open Components ...................................................1-10
Bottom Components........................................................1-13
OperatingYourComputer.................................................................................................................2-1
Using the Keyboard.................................................................2-2
Typewriter Keys....................................................................2-2
Cursor-Control Keys ............................................................2-2
Numeric Keypad.................................................................2-3
Function Keys.......................................................................2-4
Fn Key....................................................................................2-4
Hot Keys................................................................................2-4
Using the Touchpad................................................................2-7
Configuring the Touchpad................................................2-9
Using the Touchscreen (Optional)......................................2-10
Using Multi-touch Gestures (Optional)...........................2-11
Using the Input Panel............................................................2-13
Using the Quick Buttons........................................................2-14

ii
Using the DVD Drive ..............................................................2-16
Inserting and Removing a Disc.......................................2-16
Using the Network Features .................................................2-18
Using the LAN.....................................................................2-18
Using the Wireless LAN......................................................2-18
Using the Fingerprint Sensor .................................................2-22
ManagingPower....................................................................................................................................3-1
AC Adapter..............................................................................3-2
Battery Pack.............................................................................3-3
Charging the Battery Pack................................................3-3
Initializing the Battery Pack................................................3-4
Checking the Battery Level...............................................3-4
Replacing the Battery Pack ..............................................3-5
Battery Low Signals and Actions.......................................3-7
Power Management ..............................................................3-8
Hibernation...........................................................................3-9
Power-Saving Tips..................................................................3-10
ExpandingYourComputer................................................................................................................4-1
Connecting a VGA or HDMI Display Monitor......................4-2
Connecting a Serial Device ..................................................4-4
Connecting a USB Device .....................................................4-5
Connecting an eSATA Device ..............................................4-6
Connecting Audio Devices ...................................................4-7
Using Smart Cards....................................................................4-8
Using PC Cards.........................................................................4-9
Using ExpressCards................................................................4-11
System Memory Upgrade.....................................................4-13
CaringfortheComputer....................................................................................................................5-1
Protecting the Computer.......................................................5-2
Using an Anti-Virus Strategy...............................................5-2
Using Windows Action Center...........................................5-2
Using the Cable Lock .........................................................5-3
Taking Care of the Computer...............................................5-4

iii
Location Guidelines............................................................5-4
General Guidelines.............................................................5-4
Cleaning Guidelines...........................................................5-5
Battery Pack Guidelines.....................................................5-5
Touchscreen Guidelines.....................................................5-6
When Traveling ........................................................................5-8
Troubleshooting....................................................................................................................................6-1
Preliminary Checklist ...............................................................6-2
Solving Common Problems....................................................6-3
Battery Problems .................................................................6-3
Wireless Transmission Problems..........................................6-3
Display Problems .................................................................6-4
DVD Drive Problems............................................................6-5
ExpressCard Problems........................................................6-5
Hardware Device Problems ..............................................6-6
Hard Disk Drive Problems ...................................................6-6
Keyboard, Mouse, and Touchpad Problems .................6-6
LAN Problems.......................................................................6-7
PC Card Problems...............................................................6-7
Power Management Problems.........................................6-8
Software Problems ..............................................................6-9
Sound Problems...................................................................6-9
Startup Problems...............................................................6-10
WLAN Problems .................................................................6-10
Other Problems..................................................................6-12
Resetting the Computer.......................................................6-13
Specifications.........................................................................................................................................A-1
RegulatoryInformation..................................................................................................................... B-1
On the Use of the System.......................................................B-2
Class B Regulations.............................................................B-2
Safety Notices......................................................................B-3
On the Use of the RF Device..................................................B-6
USA and Canada Safety Requirements and Notices...B-6

iv
European Union CE Marking and Compliance NoticesB-9

Operating Your Computer 1-1
Chapter1
GettingStarted
Congratulations on purchasing this rugged computer.
This chapter first tells you step by step how to get the computer up and
running. Then, you will find a section briefly introducing the external
components of the computer.

1-2 Operating Your Computer
GettingtheComputerRunning
This section guides you through the procedures for getting the computer
ready for operation.
Unpacking
After unpacking the shipping carton, you should find these standard
items:
Rugged computer
Accessories:
AC adapter
AC power cord
Driver disc
Document(s)
Stylus and tether (depending on your model)
Inspect all the items. If any item is damaged or missing, notify your dealer
immediately.
Keep the shipping carton and packing materials in case you need to ship
or store the computer in the future.

Operating Your Computer 1-3
ConnectingtoACPower
The computer operates either on the external AC power or internal
battery power. It is suggested that you use AC power when you start up
the computer for the very first time.
CAUTION: Use only the AC adapter included with your computer. Using other AC
adapters may damage the computer.
1. Plug the DC cord of the AC adapter to the power connector of the
computer ().
2. Plug the female end of the AC power cord to the AC adapter and the
male end to an electrical outlet ().
3. When the AC adapter is connected, power is being supplied from the
electrical outlet to the AC adapter and onto your computer. Now,
you are ready to turn on the computer.
CAUTION:

1-4 Operating Your Computer
When you disconnect the AC adapter, disconnect from the electrical outlet
first and then from the computer. A reverse procedure may damage the AC
adapter or the computer.
When unplugging the connector, always hold the plug head. Never pull on the
cord.
NOTE: When the AC adapter is connected, it also charges the battery pack. For
information on using battery power, see Chapter 3.
TurningOnandOfftheComputer
TurningOn
1. Open the top cover by pulling the cover latch and lifting up the cover.
You can tilt the cover forward or backward for optimal viewing clarity.

Operating Your Computer 1-5
2. Press the power button ( ).
3. Each time the computer is turned on, it performs a Power-On Self Test
(POST), and the operating system such as Windows should start.
TurningOff
When you finish a working session, you can stop the system by turning off
the power or leaving it in Sleep or Hibernation mode:
To... Dothis...
Power off
(Shutdown) Use the Windows Start menu in the lower left and follow the shutdown procedure.
Sleep Press the power button* or use the Windows Start menu
to put the computer in Sleep mode.
Hibernate Use the Windows Start menu to put the computer in
Hibernation mode. (See “Hibernation” in Chapter 3 for
more information.)
* “Sleep” is the default setting of the power button. You may change
what the power button does in Windows Control Panel.

1-6 Operating Your Computer
TakingaLookattheComputer
NOTE: Depending on the model you purchased, the appearance of your
computer may not be exactly the same as those shown in this manual.
CAUTION: You need to open the protective covers to access the connectors.
When not using a connector, make sure to close the cover completely for water-
and dust-proof integrity. (Engage the locking mechanism if existing.)
FrontComponents
Ref Component Description SeeAlso
TopCoverLatch Locks the top cover. P. 1-4
StrapHolder Two buckles hold the shoulder strap.
 StereoSpeaker Sends out sound and voice from the
computer.
Handle Provides a convenient way to carry the
computer.

Operating Your Computer 1-7
RearComponents
Ref Component Description SeeAlso
StrapHolder Two buckles hold the shoulder strap.
KensingtonLock Locks the computer to a stationary
object for security. P. 5-2
PowerConnector Connects the AC adapter. P. 1-3
USBPort Connects a USB device, such as a USB
flash disk, printer, digital camera,
joystick, and more.
P. 4-5
Connects an eSATA device such as an
external hard drive or optical drive.
eSATA/USBCombo
Port
Can also function as a USB port.
HDMIConnector Connects a HDMI (High-Definition
Multimedia Interface) monitor or TV set.
P. 4-2
SerialConnector Connects a serial mouse or serial
communication device. P. 4-4
VGAConnector Connects an external display monitor. P. 4-2

1-8 Operating Your Computer
Ref Component Description SeeAlso
AudioOutput
Connector Connects a set of headphones or
external speakers with amplifier. P. 4-7
Microphone
Connector Connects an external microphone. P. 4-7
RJ-45Connector Connects the LAN cable. P. 2-18
Right-SideComponents
Ref Component Description SeeAlso
BatteryPack Supplies power to your computer when
external power is not connected. P. 3-3
HardDiskDrive Inside is the hard disk drive.
Stylus(optional) Serves as the input device by tapping
on the touchscreen to make selections
and enter information.
P. 2-10
TetherHole Stylus tethered to this hole.

Operating Your Computer 1-9
Left-SideComponents
Ref
USBPort Connects a USB device, such as a USB
flash disk, printer, digital camera,
joystick, and more. There are two ports.
P. 4-5
PCMCIASlot Accepts a PC card for additional
functions. There are two slots. P. 4-8
ExpressCard
Slot Accepts an ExpressCard/34 or
ExpressCard/54 for additional functions.
P. 4-11
Accepts a compact disc for installing or
loading software, accessing data, and
playing music/video.
P. 2-16
SuperMulti
Drive
Can be replaced by a secondary hard
disk drive or battery pack (purchased
separately).
SmartCard
Reader Accepts a smart card for additional
security feature. P. 4-8

1-10 Operating Your Computer
Top-openComponents
Ref Component Description SeeAlso
CameraLens
(optional) Allows you to use the camera function.
LCDScreen Displays the output of the computer.
May include the optional touchscreen
feature.
P. 2-10
LightSensor Detects the surrounding lighting
condition for automatic adjustment of
the LCD brightness and optional

Operating Your Computer 1-11
Ref Component Description SeeAlso
keyboard backlight.
Microphone Receives sound and voice for the
computer.
PowerButton Turns the power on or off (Sleep mode by
default). P. 1-4
Keyboard Serves as the data input device of the
computer. P.2-2
Touchpad Serves as the pointing device of the
computer. P. 2-7
Fingerprint
Sensor Serves as the fingerprint verification,
preventing unauthorized access to your
computer.
P. 錯誤!
尚未定義
書籤。
QuickButtons
Toggles the sunlight-readable mode on
or off.
Brings up the ECO menu for selecting a
power profile when using battery power.
P1 Serves as the master ON/OFF control of
the RF radio. The function can be
redefined.
P2 Serves as the Ctrl+Alt+Del keyboard keys.
The function can be redefined.

P3
The function can be redefined.
P. 2-14
Indicators
Lights green when the computer is on.
Power
Lights amber when the computer is in
P. 1-4

1-12 Operating Your Computer
Ref Component Description SeeAlso
Sleep mode.
Lights red when the optional hard disk
drive heater is on.
Lights green when the battery is fully
charged.
Lights amber when the battery is being
charged.
Battery
Charge
Blinks amber when the battery’s
capacity is below 10 %.
P. 3-3
Wireless
LAN Lights green when the wireless LAN.
HardDisk
Drive Blinks green when computer is reading /
writing data to the hard disk.
NumLock Lights green when Num Lock is on. P. 2-3
CapsLock Lights green when Caps Lock is on. P. 2-3