Glacier bay HD833CX-0027D Assembly instructions

THANK YOU
INSTALLATION AND CARE GUIDE
Questions, problems, missing parts?
Before returning to the store, call Glacier Bay Customer Service
8 a.m. - 7 p.m., EST, Monday - Friday
9 a.m. - 6 p.m., EST, Saturday
1-855-HD-GLACIER (1-855-434-5224)
HOMEDEPOT.COM
Model#
HD833CX-0027D
TWO-HANDLE TUB AND SHOWER FAUCET
We appreciate the trust and condence you have placed in Glacier Bay through the purchase of this tub and
shower faucet. We strive to continually create quality products designed to enhance your home. Visit us online
to see our full line of products available for your home improvement needs. Thank you for choosing Glacier Bay!
8/2016 REV.01YOW
SKU#
000000

2
Table of Contents
Important Information..............................2
Warranty ...................................................2
Pre-Installation.........................................3
Planning Installation ..............................3
Package Contents..................................6
Installation................................................7
Care and Cleaning ....................................10
Troubleshooting........................................11
Service Parts ........................................... 12
Important Information
□ Do not install this product until you read and understand the instructions in this manual. If you are installing this
product for someone else, leave this manual for the owner’s/ user’s reference.
□ Inlet ports are designed to allow for 1/2 in. COPPER tubing solder connection or 1/2 in. IPS threading coupling
connection. For threaded connections, wrap sealant tape around threaded ends before connecting. If soldering
connections, certain inammable parts should be removed prior to the soldering in order to avoid heat damage.
If you are unsure how to properly remove these parts, please call us at 1-855-HD-Glacier.
□ Protect your eyes with safety glasses when cutting or soldering water supply lines.
□ NOISE AND WATER HAMMER IN PEX SYSTEMS: Due to the inherent exibility of PEX compared with metallic
plumbing materials, water hammer and noise can sometimes occur from the pressure surges. It is important to
ensure the tubing is not in contact with wallboard, forced air ducts or other high-resonance materials. Clamping
or strapping can help prevent these noises. DO NOT USE PEX tubing from the valve to the tub spout.
Warranty
LIMITED LIFETIME WARRANTY
Glacier Bay products are manufactured with superior quality standards and workmanship and are backed by our
limited lifetime warranty. Glacier Bay products are warranted to the original consumer purchaser to be free of
defects in materials or workmanship. We will replace FREE OF CHARGE any product or parts that prove defective.
Simply, return the product / part to any of The Home Depot retail locations or call 1-855-HD-GLACIER (1-855-434-
5224) to receive the replacement item. Proof of purchase (original sales receipt) from the original consumer
purchaser must be made available for all Glacier Bay warranty claims.
This warranty excludes incidental/inconsequential damages and failures due to misuse, abuse or normal wear and
tear. This warranty excludes all industrial, commercial & business usage, whose purchasers are hereby, extended
duration of warranty.
Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitations may not apply to you. This warranty gives you specic legal rights and you may also have other
rights that vary from state to state and province to province. Please see a store or contact 1-855-HD-GLACIER for
more details.
Tools and Hardware Required ...............3

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Safety
goggles
Thread
sealant tape
Tube
cutter
Strap wrench
Adjustable
wrench
Measuring
tape
Phillips
screwdriver
SILICONE
Silicone
sealant
Pre-Installation
PLANNING INSTALLATION
Before beginning the installation of this product, ensure all parts are present. Compare parts with the Package
Contents list. If any part is missing or damaged, do not attempt to install the product. Contact customer service
for replacement parts.
TOOLS AND HARDWARE REQUIRED
ADVANCED INSTALLATION: Consult a plumber or
professional before installing this product.
If you are replacing your plumbing valve, please review the four common plumbing methods illustrated below:
COPPER, IPS, PEX and CPVC. Remove the existing handle and valve trim before replacing your valve. Please follow
all local building and plumbing codes.
A. COPPER (Before soldering, remove the cartridge from the valve)
Torch Lead-free solder Kit
Key
hole saw
Wire
brush
All installations can vary depending on how your previous faucet was installed. Not all supplies for faucet
installation are included; however, they are available wherever plumbing supplies are sold. When choosing your
installation supplies, make sure they are UPC and/or CSA approved products.
Flashlight

Pre-Installation (continued)
4
Safety
goggles
Thread
sealant tape
Tube
cutter
Strap wrench
Adjustable
wrench
Measuring
tape
Phillips
screwdriver
SILICONE
Silicone
sealant
B. IPS
Key
hole saw
Flashlight
C. PEX+COPPER
Safety
goggles
Thread
sealant tape
Tube
cutter
Strap wrench
Adjustable
wrench
Measuring
tape
Phillips
screwdriver
SILICONE
Silicone
sealant
Key
hole saw
Flashlight
Full circle
crimping tool
Pipe
wrench
COPPER COPPER

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Pre-Installation (continued)
5
D. CPVC+COPPER
Safety
goggles
Thread
sealant tape
Tube
cutter
Strap wrench
Adjustable
wrench
Measuring
tape
Phillips
screwdriver
SILICONE
Silicone
sealant
Key
hole saw Flashlight
CPVC
cleaner
P
i
p
e
J
o
i
n
t
C
o
m
p
o
u
n
d
CPVC
cement
P
i
p
e
J
o
i
n
t
C
o
m
p
o
u
n
d
COPPER COPPER

6
Pre-Installation (continued)
PACKAGE CONTENTS
Part Description Quantity
A 1
B Shower arm 1
C Shower head 1
D Valve body 1
E Flange 2
F Screw 2
I Index 2
Shower ange
J Plug 1
K Tub spout 1
L Hex wrench 1
G Handle 2
H Set screw 2
A
B
C
D
E
F
G
H
J
I
K
L

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Installation
1 Preparing for installation
CAUTION: Always turn off the water supply before
removing an existing faucet or replacing any part of a
faucet. Open the faucet handle to relieve water pressure
and ensure that the water is completely shut off.
□Shut off the water supply to the tub and
shower.
□Verify that the hole sizes and positions of the
holes in the wall are correct：
□The shower and tub spout outlet holes
should be 1-1/4 in. diameter.
□For the cold water inlet (the right side)
and the hot water inlet (the left side),
cut or leave a 1-3/8 in. diameter hole
(recommended size is 1-3/4 in.). The
center to center distance between the
cold and hot water inlets is 8 in.
2 Installing the supply
connections
□
Wrap thread sealant tape around the valve body
(D) threads in a clockwise direction, as shown.
□
Thread the waterline (1) to the valve body (D),
and tighten with a wrench.
NOTE: Be sure to position the valve body (D) correctly in
the wall, with the markings "UP" facing upward. Hot water
supply lines go into the “H” inlet; cold water supply lines
go into the “C” inlet.
NOTE: Do not disassemble the cartridges during normal
installation. When reinstalling the cartridges, be sure to
insert with the cartridge slot (a & b) pointed outward as
shown in the diagram. This is necessary for proper
operation of the valve.
1-3/8 in. ~ 2 in.1-3/8 in. ~ 2 in.
8 in.
8 in. Min.
30 in.
Shower Only
48 in.
Tub & Shower
30 in.
Tub & Shower
48 in.
Shower Only
a
b
Cold
Hot
1
D

8
Installation (continued)
3 Installing the tub and shower
outlet connections
□Wrap thread sealant tape around the pipe
threads in a clockwise direction, as shown.
Connect the shower (1) and tub outlet pipes (2)
to the valve body (D). Connect the pipe elbows
(3) (not included) to the ends of both pipes,
and tighten with a wrench.
□
4Flushing the water outlets and
checking for leaks
□
□
For tub and shower combinations, turn on the
hot and cold water supply lines, allowing water
to ow from the tub spout outlet (1) until all
debris is cleared from the line. Check all
connections for leaks.
For shower only installations, turn on the hot
and cold water supply lines, allowing water
to ow from the shower outlet (2) until all
debris is cleared from the line. Pressure must
be approximately equal on both hot and cold
sides for the valve to function properly. Check
all connections for leaks.
NOTE: Do not use PEX or CPVC between the valve body (D)
and tub spout (K).
NOTE: For shower-only installation, wrap thread sealant
tape around the threads of the plug (J), and insert it into
the bottom outlet (4).
Shower
Tub
3
1
D
2
Shower
4
3
1
D
J
1
2

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Installation (continued)
5 Installing the shower flange,
shower arm, and shower head
□Insert the long end of the shower arm (B)
through the shower ange (A), then wrap thread
sealant tape around the long end of the shower
arm (B) in a clockwise direction, as shown.
□Install the long end of the shower arm (B) into
the pipe elbow inside the wall. The shower
ange (A) should t snug to the nished wall
surface.
□Thread the shower head (C) onto the shower
arm (B).
□Carefully tighten the shower arm (B) and shower
head (C) with a clean strap wrench. Do not over
tighten, as it could cause damage to the shower
arm (B).
6 Installing the tub spout
□Wrap thread sealant tape around the pipe
threads of the tub spout outlet (1, not included)
in a clockwise direction, as shown.
Connect the tub spout outlet pipe (the tub
spout outlet pipe should project 3-27/32 in.
to 4 in. from the nished wall) to the lower
pipe elbow (2, not included). Tighten the
elbows and tub spout outlet pipe connections
with the strap wrench.
□
Thread the tub spout (K) onto the tub spout outlet
pipe in a clockwise direction until the tub spout
(K) becomes ush with the nished wall. Use
a strap wrench to tighten the tub spout (K).
□
3-27/32 in. to 4 in.
Wall
1
A
B
C
1
2
K

10
Installation (continued)
7 Installing the handle
□Position the anges (E) on the valve body (D).
NOTE: Before proceeding, ensure the valves are closed.
□Thread the screws (F) onto the stems (1). Place the handles (G) onto the valve body (D) and tighten the
set screw (H) with the Hex wrench (Hex: 2.5 mm, L) provided.
□Attach the indexes (I).
Care and Cleaning
□To clean, wipe down with a damp cloth and dry with a towel.
□Do not use abrasive cleaners, steel wool, or harsh chemicals when cleaning this faucet, or the warranty will
be voided.
E
F
G
H
1
L
I
D