GlobalMed Transportable Exam Station Enterprise User manual

MAN-600087 Rev. D
2/14/18
GlobalMed® Transportable
Exam Station™ Enterprise
User Manual

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Confidential
Legal
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Products that become defective during the first year after the order is
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©2002-2018 GlobalMedia Group, LLC All Rights Reserved

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About GlobalMed®
GlobalMed powers the largest telehealth programs in the world, facilitating
more than 15 million consults to date. We have helped 4,000+
organizations improve healthcare access in 55 countries and are honored
to be the telehealth provider for the White House. With a focus on security
and simplicity, GlobalMed designs, builds, manufactures and deploys fully
integrated, evidence-based hardware and software telehealth solutions that
enable medical groups, healthcare enterprises and government entities to
improve patient outcomes while lowering cost.
Founded in 2002 by a Marine Corps Reserve Veteran still serving as CEO,
GlobalMed is proud to be a Veteran Owned Small Business (VOSB).
Contact info:
Help Desk: 1.800.886.3692 or visit https://globalmed.desk.com
GlobalMed
15020 North 74th Street
Scottsdale, AZ 85260
+1.480.922.0044 phone
+1.480.922.1090 fax
[email protected]
www.globalmed.com

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Revision History
Revision Changes Date
A Initial release. 09-26-2017
B Product name. 10-25-2017
C Added clarification to "WiFi Hotspot" on page 22 01-02-2018
D Added information to "Technical Specifications" on
page 5
02-13-2018

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Table of Contents
Chapter 1: About the TES Enterprise
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Warnings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Chapter 2: Using the TES Enterprise
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
TES Enterprise Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Opening the TES Enterprise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Charging the TES Enterprise for the First Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Surface Pro 4 Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Sound and Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Touch LED Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
WiFi Hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Device Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Thinklabs® One Stethoscope Usage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Chapter 3: Maintenance and Troubleshooting
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Required Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Basic Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Cleaning Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

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CHAPTER
1About the TES Enterprise
1.1 Overview
Recognizing the need for mobility, GlobalMed® developed the
Transportable Exam Station™ (TES) Enterprise to take healthcare beyond
the static environment. With a tablet computer that integrates consultation
software and a variety of connected medical devices housed in an impact-,
dust- and weather-resistant rolling case, the TES Enterprise is an
interactive and fully mobile examination station.
The TES Enterprise is designed and manufactured in the USA by
GlobalMed.

About the TES Enterprise
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1.2 Precautions
Note: Refer to all component manuals for any additional precautions
before using this unit.
Note: This device is only intended for use by licensed medical
professional
1.2.1 Warnings
• Do not sit or stand on the TES Enterprise. Excess weight on the unit
may result in injury to the user or damage to the unit.
• Do not use the TES Enterprise in an oxygen-rich environment. The
TES Enterprise has not been certified for this use.
Table 1 Precautions
Precaution Type Warning Description
General • Always open the TES Enterprise fully on a steady tabletop or flat
surface.
• Only use manufacturer-recommended or approved accessories to
ensure compatibility.
• Retain the original packaging material.
Liquid and Moisture • Never spray or use liquid directly on components or connectors.
• If any liquid penetrates any component or connector, switch off
and unplug the power cord. Contact your service provider. Continuous
use may lead to further damage and/or result in electrical shock or
may create a fire hazard.
• Never operate or touch any electrical component with wet hands.
Power • Unplug power supply from any component before cleaning.
• Unplug main power supply during lightning storm to prevent possi-
ble damage from power surge.
• Do not pull any power supply by the cord; only pull from the plug.
Failure to comply may result in damage to the power supply, electrical
shock or may create a fire hazard.
• If any abnormalities occur, such as smoke, odor or other, turn off
the TES Enterprise, unplug main power supply, and contact your ser-
vice provider immediately.
• This system should be stored in a controlled environment (see
"Technical Specifications" on page 5 for acceptable condi-
tions). Powering down the TES Enterprise is recommended for long-
term storage.

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• Do not use devices that deliver or support microwave radiation for
diagnostic or therapeutic uses. The TES Enterprise is not capable of
using these devices.
• Do not use around flammable agents to avoid risk of injury or dam-
age to the unit.
• Do not use the TES Enterprise in conjunction with a pacemaker or
microwave as the TES Enterprise may interfere with their function.
1.2.2 Cautions
• The TES Enterprise is delivered in non-sterile condition and is not
intended to be sterile for use.
• Modification to equipment may void your warranty or may cause
damage to the unit. Consult with your service provider prior to mak-
ing changes.
• When using the TES Enterprise, position the unit in a manner that
does not cause a trip hazard between the unit and the electrical wall
outlet.
Table 2 Warning Symbols
Symbol Description
General Warning Sign (ISO 7010 – W001)
Type B Applied Part (IEC 60601 – 1)

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Follow Operating Instructions (IEC 60878)
Take all used batteries to a battery collection site according to
your national legislation and the Batteries Directive 2006/66/EU.
Do not discard in standard trash or at a trash site.
Table 2 Warning Symbols (Continued)
Symbol Description

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1.3 Technical Specifications
Table 3 TES Enterprise Specifications
Component Specification Description
Dimensions Exterior: 22”L x 14”W x 9”H
Interior: 20.5”L x 11.3W x 7.5”H
Weight 33 pounds
Power Tablet has Surface Pro (180 WHr) primary battery
Battery Life TES Enterprise battery at max configuration runs for a minimum of
8 hours.
Computer Surface® Pro 4
Operating System Windows® 7 or 10
Display 3:2 aspect ratio, 2736 x 1824 resolution
Keyboard Attached keyboard. Touchpad with scroll zone and gestures sup-
port is integrated into tablet.
Connectivity WiFi, Ethernet, 3G/4G, (depending on your network’s capability)
Ports 4 USB 3.0 ports, 1 HDMI port, 1 Ethernet port
Cables PC cables- Integrated
Device cables- Not integrated
Audio Integrated speaker and microphone
Portability 2 wheels with retractable handle
Main Camera Integrated 1080p camera
Devices Compatible devices include but are not limited to: TotalExam® line
of cameras; ClearProbe Ultrasound devices; Stethoscope solutions:
ClearSteth, TotalECG 12 Lead Wireless System.
Security • Powerclaw Latching system
• Reinforced metal padlock holes for padlocks
Power Consumption Lithium ion battery:
12V - 20V DC at 4.5A MAX
185 Wh
Note: This battery is nonremovable.
Designated Battery Charger Input 90-264VAC
47-63 Hz
Output 16.8VDC 2.5A
Storage Transport Conditions Water-resistant IP67 certified
-29° to 60°C (-20 to 140°F)
5% to 95%, 38.7°C (101.6°F) Max Wet Bulb Temperature

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Note: Before flying with TES Enterprise, contact the airline regarding
baggage restrictions. Refer to"Technical Specifications" on page 5 for
internal component details.
1.4 Devices
Note: Not all devices are shown in the figures below. Devices and
storage locations can vary based on your TES Enterprise
configuration.
Table 4 TES Enterprise peripherals
Device
TotalExam® 3 with AutoFocus Head
Cameras
TotalExam® 3 with Otoscope Head
Fundus Camera
ClearProbe™ Ultrasound
Other Peripherals
ClearSteth™
SpiroPerfect Spirometer
TotalVitals
TotalECG™ & Wireless 12-lead ECG system

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Figure 1 Device storage locations in the TES Enterprise, top tray

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Figure 2 Device storage locations in the TES Enterprise, bottom tray

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CHAPTER
2Using the TES Enterprise
2.1 Overview
This chapter describes the basic functions when using the TES Enterprise.
The following topics are discussed:
• "TES Enterprise Features" on page 9
• "Battery" on page 15
• "Power" on page 17
• "Sound and Video" on page 19
• "Device Connections" on page 23
2.2 TES Enterprise Features
The following figures identify the TES Enterprise features.

Using the TES Enterprise
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Figure 3 TES Enterprise: Front view closed
Figure 4 TES Enterprise: Back view closed

Using the TES Enterprise
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Figure 5 TES Enterprise: Front view open

Using the TES Enterprise
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Figure 6 TES Enterprise: Front view, tray displayed

Using the TES Enterprise
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Figure 7 TES Enterprise: Top view with top tray

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2.3 Opening the TES Enterprise
1. Place case horizontally on flat, sturdy surface.
2. If you have a padlock on the case, unlock the padlock.
3. Lift up the Powerclaw latches from the bottom and pull out to open.
4. Lift up the upper lid until completely upright.
5. Carefully unpack any devices and cables needed from the individual
storage compartments.
Figure 8 TES Enterprise: Top view without top tray