go-e Charger HOMEfix Manual

The go-eCharger has a built-in RCD protection device with DC current detection (30 mA AC and 6 mA
DC). Therefore an upstream RCD type B is not necessary. The circuit to which the go-eCharger is
connected has to be independently of this fitted with an RCD type A and circuit breaker according to the
technical data of the unit.
The device can be installed indoors or outdoors. First select a suitable position for the wall mounting
plate. Also use this as a template for marking the drill holes. Use the screws and dowels supplied to
attach the wall bracket. Make sure that there are no distortions on the surface. If the wall bracket warps, it
may not be possible to attach the device. Use spacers to compensate for any unevenness in the wall.
If necessary due to local conditions, lay additional supply line. When dimensioning the cross-section of
the additional supply line, special attention must be paid to the method of installation. We recommend
the following cable cross-sections, but the electrician has to decide according to the local situation:
HOMEfix 11 kW: as surface-mounted min. 2.5 mm², in wall min. 4 mm², in insulation min. 10 mm²
HOMEfix 22 kW: as surface-mounted min. 4 mm², in wall min. 6 mm², in insulation min. 10 mm²
Please read the instructions for the device carefully before installation and initial opera-
tion and observe all safety instructions! The complete operating instructions, short
instructions and the data sheet should help you:
¡to use the product properly and avoid damage
¡to increase durability and reliability
¡to prevent a hazard
Before installation and initial operation, please note the following
Installation of go-eCharger HOMEfix
This quick guide applies to the go-eCharger HOMEfix with the power variants 11 kW
and 22 kW. Please download the complete user manual and data sheet of your versi-
on of the go-eCharger HOMEfix (hereinafter also referred as device) from the go-e
GmbH website.
The documents can be accessed at www.go-e.co/downloads/?lang=en
Safety Instructions
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Manual
Data sheet
ENGLISH
Short Instructions
The installation of the device may only be carried out by a qualified electrician. This
person must have a recognised electrical engineering qualification that allows him/her
to carry out all the electrical work required to install the go-eCharger HOMEfix in accor-
dance with the applicable national regulations.
Non-compliance with the operating instructions can have serious consequences. go-e GmbH
does not assume any liability for damage caused by disregarding operating instructions or
other warnings on the device itself.
Attention! High voltage, fire hazard! Never use the device if the housing is damaged or opened!
Do not use the go-eCharger if the cables attached or connected to the device are damaged.
Never use wet or dirty plugs in conjunction with the go-eCharger.
Make sure that the connection to which the go-eCharger is to be connected has been properly
installed and is undamaged.
The go-eCharger has a built-in RCD protection device with DC current detection (30 mA AC and
6 mA DC). Therefore an upstream RCD type B is not necessary. The circuit to which the go-
eCharger is connected has to be independently of this fitted with an RCD type A and circuit
breaker.
Any modification or repair of hardware or software may only be carried out by qualified
personnel of go-e GmbH or personnel trained for this purpose. The removal of warnings
attached to the go-eCharger or the opening of the device will result in the loss of any liability by
go-e GmbH.
The go-eCharger may only be used for the purpose of charging EV batteries in conjunction with
the appropriate adapters and cables.
It‘s important to observe the maximum permissible charging current of the connection at which
you are charging. If you don't known this, charge with the lowest charge current.
Never pull the charging plug by the cable out of the type 2 socket.
Observe the specifications of the electricity network operator with regard to single-phase
charging and the resulting asymmetrical grid load.
Never cover the go-eCharger during charging. Heat accumulation can lead to permanent
damage or even fire.
In the event of unusual heat generation, the charging process has to be stopped immediately.
If you notice discoloration or deformation of the plastic due to heat generation, it is imperative
that you contact the customer service.
Use your go-eCharger exclusively in the wall mount. Never use the charging box lying down!
The type 2 connectors are not waterproof and water could penetrate to the contacts while lying
down!
The go-eCharger is suitable for charging gassing vehicle traction batteries only in well
ventilated rooms. In case of uncertainty, please contact your vehicle manufacturer.
Please dispose of the device and the packaging after
use in accordance with the national legal regula-
tions. Old appliances are not allowed to be disposed
of with household waste. Help protect the environ-
ment!
WARNING
ATTENTION
WARNING
ATTENTION
WARNING
ATTENTION

Then hook the device into the wall mounting plate and connect the supplied
connecting cable attached to the charger to the circuit provided for this purpose or
to the supply cable that may have been laid additionally. The connecting cable of
the charger can also be shortened for this purpose. If only one Charger is installed,
place phase 1 on phase 1, phase 2 on 2 and phase 3 on 3.
When installing several chargers, connect the phases of the first, second and third
charger to the house circuit in rotation, as shown in the adjacent figure, in order to
obtain an even load balance when charging single-phase vehicles.
Note: The go-eCharger app is required for static load management.
Commissioning
1 2 3NG
1 2 3 N G
2 3 1 NG 3 1 2NG
2 3
After connecting the charger to the power source, the LED ring lights up in different
colours. Now select the desired ampere strength via the setting button (1) on the front of
the charger (five predefined levels, adjustable via the app). One LED lighting up in blue
corresponds to 1 ampere. Therefore, a maximum of 16 LEDs light up blue on the go-
eCharger HOMEfix 11 kW.
Attention: Please note the maximum connected load of your household. If this is excee-
ded, the house fuse may trip.
Plug the charging cable into the type 2 socket of the charger. Please ensure that the
type 2 plug is inserted into the charger as far as possible.
Insert the vehicle plug of the charging cable into the charging port of the vehicle. The LEDs of the charger
light up yellow (2) (connection is being checked). After charging is enabled, the LEDs rotate in a circle.
The total number of lit LEDs as well as their rotation speed result from the preset amperes.
2
1
Installation (continued)
If you want to use all the other functions of the go-e Charger, download the go-
eCharger app. In addition, you can also use the web browser to operate the Charger
(app.go-e.co).
Set up Internet access for further functions
It may be necessary to deactivate both the mobile data of your phone and all connections to other
networks.
Either scan the QR code on the reset card (an external app may be required for this) or search for the
charger's network in the mobile phone settings.
Then enter the password that you will find on the reset card under "Hotspot key".
Once you have connected the smartphone to the hotspot, you can operate the charger locally using the
go-eCharger app.
1. Set up a connection to the go-eCharger via hotspot
If you want to control the go-eCharger via the Internet, open the go-eCharger app
and switch to "Cloud" (1). Under " WiFi" (2), enter the name (SSID) and password
(passphrase) of your home network (WiFi), tick "WiFi enabled" and save.
Open "Advanced settings" (3) in the app and check whether both ticks are set. Then
restart the Charger.
Now add the token in the "Cloud" tab of the app. To do this, scroll down in the app and
select "Add go-eCharger with token" (4). Then enter the "Cloud token" that you will
find on the reset card.
Now disconnect the mobile phone from the charger's hotspot, activate mobile data
or connect to a WLAN to control the charger remotely via app.
2. Setting up a connection to the go-eCharger via WiFi
Registration information
Depending on the country, the requirements of the authorities and electricity network operators have to
be observed, such as a reporting or approval requirement for charging equipment, or the limitation of 1-
phase charging. Please contact your network operator to find out whether the go-eCharger is subject to
registration or approval and whether other restrictions must be observed. Further information can be
found in the FAQ on our website at www.go-e.co/products/go-echarger-home/?lang=en or, especially
for Germany, in the complete user manual.
Any questions?
M a i l : of fi c e @ g o - e . c o
T e l : + 4 3 4 276 6 2 4 0 0 1 0
www.go-e.co
go-e GmbH
S a t e l l i t e n s t r a ß e 1
A T 9 5 6 0 F e l d k i r c h e n
Notes about the earth detection function
This function should only be used if the power supply has no grounding (IT mains). If you are not
sure, you should leave the setting at "Ground check enable"! The so-called Norway mode
(earth detection is deactivated) is visualised by 4 red LEDs on the go-eCharger (3, 6, 9, 12
o'clock) and can be managed via the app.
The go-eCharger has a safety function which checks that the power connection used is
sufficiently earthed and prevents charging if there is insufficient grounding.
In some regions, e.g. Norway, isolating transformers are used (IT mains). In order to charge
also in such regions with the go-eCharger, the function "Ground check" can be deactivated.
When operating in the usual European mains with earthing, switching off the „Ground check" in
case of insufficient earthing can lead to danger!
WARNING
ATTENTION
You can find an overview of frequently asked questions on our website in the FAQ section:
www.go-e.co/products/go-echarger-home/faq-home/?lang=en
Contact to customer service
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