Godex EZ-2000 PLUS User manual

P/N. 920-011911-05
Rev. B, 05.2010
UserManual
EZ2000Plus/EZ6000Plus

EZ2000 Plus / EZ6000 Plus User Manual
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FCC COMPLIANCE STATEMENT
FOR AMERICAN USERS
This equipment has been tested and found to comply with the limits for a CLASS A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at own expense.
EMS AND EMI COMPLIANCE STATEMENT
FOR EUROPEAN USERS
This equipment has been tested and passed with the requirements relating to electromagnetic
compatibility based on the standards EN 55022:1998+A1:2000+A2:2003, CISPR 22 , Class A
EN 55024:1998+A1:2001+A2:2003, IEC 61000- 4 Series EN 61000-3-2 / 2000 & EN 61000-3-3 /
1995. The equipment has also been tested and passed in accordance with the European
Standard EN55022 for the both Radiated and Conducted emissions limits.
EZ PLUS SERIES
TO WHICH THIS DECLARATION RELATES
IS IN CONFORMITY WITH THE FOLLOWING STANDARDS
EN55022 : 1998,CLSPR 22, Class A / EN55024 : 1998IEC 61000-4 Serial / EN61000-3-2 : 2000
/ EN 6100-3-3 : 1995 / CFR 47, Part 15/CISPR 22 3rd Edition : 1997, Class A / ANSI C63.4 :
2001 / CNS 13438 / IEC60950-1 : 2001 / GB4943 : 2001 / GB9254 : 1998 / GB17625.1 : 2003
/EN60950-1 : 2001
CAUTION
Danger of explosion if battery is incorrectly replaced.
Replace only with the equivalent type recommended by the manufacturer.
Dispose of used batteries according to the manufacturer’s instructions.
Specifications are subject to change without notice.

EZ2000 Plus / EZ6000 Plus User Manual
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Safety instructions
Please read the following instructions carefully.
1. Keep the equipment away from humidity.
2. Before you connect the equipment to the power outlet, please check the voltage of the
power source.
3. Make sure the printer is off before plugging the power connector into the power jack.
4. It is recommended that you connect the printer to a surge protector to prevent possible
transient overvoltage damage.
5. Be careful not to get liquid on the equipment to avoid electrical shock.
6. For safety and warranty reasons, ONLY qualified service personnel should open the
equipment.
7. Do not repair or adjust energized equipment under any circumstances.

EZ2000 Plus / EZ6000 Plus User Manual
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1. BARCODE PRINTER...................................................................4
1-1. Box content.....................................................................................................................4
1-2. Specifications..................................................................................................................4
1-3. Interfaces ........................................................................................................................8
1-4. Getting to know your printer..........................................................................................11
2. PRINTER SETUP....................................................................... 13
2-1. Loading the label roll.....................................................................................................13
2-2. Loading the ribbon........................................................................................................16
2-3. Connecting the printer to the host computer.................................................................17
2-4. Installing the driver........................................................................................................18
3. OPERATOR PANEL..................................................................20
3-1. Operator panel – introduction.......................................................................................20
3-2. Function buttons – introduction.....................................................................................20
3-3. Settings mode...............................................................................................................22
3-4. Self test.........................................................................................................................27
3-5. Dump mode ..................................................................................................................28
3-6. Label size calibration ....................................................................................................28
3-7. Keyboard mode.............................................................................................................29
3-8. Error alerts ....................................................................................................................32
3-9. Instructions for using the CF card.................................................................................33
4. ACCESSORIES.......................................................................... 34
4-1. Internal rewinder (EZ2000 Plus)...................................................................................34
4-2. Installing the rewinder guide (EZ2000 Plus).................................................................36
4-3. Label dispenser (EZ2000 Plus)....................................................................................37
4-4. Internal rewinder for EZ6000 Plus................................................................................39
4-5. Installing the label dispenser (EZ6000 Plus with rewinder)..........................................44
4-6. Installing the cutter........................................................................................................47
4-7. Installing the parallel / PS/2 adapter.............................................................................49
4-8. Installing the applicator interface..................................................................................51
5. MAINTENANCE AND ADJUSTMENT....................................... 56
5-1. Installing / removing the print head module..................................................................56
5-2. Adjusting the print line...................................................................................................57
5-3. Adjusting the ribbon tension .........................................................................................58
5-4. Cleaning the thermal print head....................................................................................59
5-5. Adjusting the balance and print head tension...............................................................60
5-6. Ribbon shield settings...................................................................................................61
5-7. Cutter settings...............................................................................................................62
5-8. Troubleshooting............................................................................................................63

EZ2000 Plus / EZ6000 Plus User Manual
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1. Barcode printer
1-1. Box content
Please check that all of the following items are included with your printer:
Barcode printer
Power cord
USB cable
Label stock
Ribbon
Empty ribbon core
Quick reference guide
CD (with QLabel label software / user manual)
1-2. Specifications
EZ2000 Plus series
Model
EZ2200 Plus
EZ2300 Plus
Print Method
Thermal Transfer / Direct Thermal
Resolution
203 dpi (8 dot/mm)
300 dpi (12 dot/mm)
Print Speed
7 IPS (177 mm/s)
6 IPS (150 mm/s)
Print Width
4.09” (104 mm)
Print Length
Min. 0.16” (4 mm)**
Max. 180” (4572 mm)
Min. 0.16” (4 mm)**
Max. 85” (2159 mm)
Memory
4MB Flash (2MB for user storage) ; 16MB SDRAM
Sensor Type
Adjustable reflective sensor and transmissive sensor, left aligned
Media
Types: Continuous form, gap labels, black mark sensing, and punched hole;
label length set by auto sensing or programming
Width (Tear): 1” (25.4 mm) Min. - 4.64” (118 mm) Max.
Width (Cutter): 4.61” (117 mm) Max.
Width (Label Dispenser / Rewind): 4.64” (118 mm) Max.
Thickness: 0.003” (0.06 mm) Min. - 0.01” (0.25 mm) Max.
Label roll diameter: Max. 8” (203.2 mm) with 3" (76.2 mm) core / Max. 6” (152.4
mm) with 1.5" (38.1 mm) core
Core diameter: 1.5” (38.1 mm) - 3” (76.2 mm)
Ribbon
Types: Wax, wax/resin, resin
Length: 1471’ (450 m)
Width: 1.18” Min - 4.33” (30 mm - 110 mm) Max
Ribbon roll diameter.: 2.99“ (76 mm)
Core diameter: 1” (25.4 mm)
Auto ink inside and ink outside

EZ2000 Plus / EZ6000 Plus User Manual
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Printer Language
EZPL, GEPL (Godex Eltron® Printer Language), GZPL (Godex Zebra® Printer
Language)
Software
Label design software: QLabel-IV (for EZPL only)
Driver & DLL: Windows 2000, XP and Vista
Resident Fonts
Bitmap fonts: 6, 8, 10, 12, 14, 18, 24, 30, 16X26 and OCR A & B
Bitmap fonts 90°, 180°, 270° rotatable, single characters 90°, 180°, 270°
rotatable
Bitmap fonts 8 times expandable in horizontal and vertical directions
Scalable fonts 90°, 180°, 270° rotatable
Download Fonts
Bitmap fonts 90°, 180°, 270° rotatable, single characters 90°, 180°, 270°
rotatable
Asian fonts 90°, 180°, 270° rotatable and 8 times expandable in horizontal and
vertical directions
Scalable fonts 90°, 180°, 270° rotatable
Barcodes
1-D Bar codes:
Code 39, Code 93, Code 128 (subset A, B, C), UCC/EAN-128 K-Mart,
UCC/EAN-
128, UPC A / E (add on 2 & 5), I 2 of 5, I 2 of 5 with Shipping Bearer
Bars, EAN 8 / 13 (add on 2 & 5), Codabar, Post NET, EAN
128, DUN 14, HIBC,
MSI (1 Mod 10), Random Weight, Telepen, FIM, China Postal Code, RPS 128
and GS1 DataBar
2-D Bar codes:
PDF417, Datamatrix code, MaxiCode, QR code and Micro QR code
Code Pages
CODEPAGE 437, 850, 851, 852, 855, 857, 860, 861, 862, 863, 865, 866, 869,
737
WINDOWS 1250, 1251, 1252, 1253, 1254, 1255
Unicode (UTF8, UTF16)
Graphics
Resident graphic file types are BMP and PCX, other graphic formats are
downloadable from the software
Interfaces
Serial port: RS-232 (DB-9)
USB port (default on)
CF Card socket
Ethernet 10/100Mbps print server (default off; disables USB when in use)
Control Panel
Backlit graphics LCD display: 128 x 64 dots or 4 lines x 16 characters
Three mono-color status-LEDs: Power on, Ribbon out, Media out
Control keys: FEED, PAUSE and CANCEL
Real Time Clock
Standard
Power
Auto Switching 100-240VAC, 50-60Hz
Environment
Operation temperature: 41°F to 104°F (5°C to 40°C)
Storage temperature: -4°F to 122°F (-20°C to 50°C)
Humidity
Operation: 30-85%, non-condensing.
Storage: 10-90%, non-condensing.
Agency
Approvals
CE(EMC), FCC Class A, CB, cUL, CCC
Dimension
Length: 20.15” (512 mm)
Height: 11.45” (291 mm)
Width: 10.78” (274 mm)
Weight 33 lbs (15Kg) ,excluding consumables
Options
Cutter Module
Internal Rewinder with Label Dispenser (peel)
Parallel port (Centronics 36-pin) and PS2 port
Applicator Interface (1 input, 3 outputs, power 500mA @ 5V)
802.11 b/g wireless print server (Default off; disables USB when in use. Must
remove Ethernet card to install)
External label roll holder for 10” (250 mm) O.D. label rolls
External label rewinder
*Specifications are subject to change without notice. All company and/or product names are
trademarks and/or registered trademarks of their respective owners.
** Minimum print height specification compliance can be dependent on non-standard material
variables such as label type, thickness, spacing, liner construction, etc. Godex is pleased to test
non-standard materials for minimum height printing capability.

EZ2000 Plus / EZ6000 Plus User Manual
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EZ6000 Plus series
Model
EZ6200 Plus
EZ6300 Plus
Print Method
Thermal Transfer / Direct Thermal
Resolution
203 dpi (8 dot/mm)
300 dpi (12 dot/mm)
Print Speed
6 IPS (150 mm/s)
4 IPS (102 mm/s)
Print Width
6.61” (168 mm)
Print Length
Min. 0.16” (4 mm)**
Max. 118” (3000 mm)
Min. 0.16” (4 mm)**
Max. 54” (1371 mm)
Memory
4MB Flash (2MB for user storage) ; 16MB SDRAM
Sensor Type
Adjustable reflective sensor and transmissive sensor, left aligned
Media
Types: Continuous form, gap labels, black mark sensing, and punched hole;
label length set by auto sensing or programming
Width (Tear): 2” (50.8 mm) Min. - 7” (178 mm) Max.
Width (Cutter): 6.5” (165 mm) Max.
Width (Heavy duty cutter): 6.8” (172 mm) Max.
Width (Label Dispenser / Rewind): 7” (178 mm) Max.
Thickness: 0.003” (0.06 mm) Min. - 0.01” (0.25 mm) Max.
Label roll diameter: Max. 8” (203.2 mm) with 3" (76.2 mm) core / Max. 6” (152.4
mm) with 1.5" (38.1 mm) core
Core diameter: 1.5” (38.1 mm) - 3” (76.2 mm)
Ribbon
Types: Wax, wax/resin, resin
Length: 1471’ (450 m)
Width: 2.36” Min - 6.85” (60 mm - 174 mm) Max
Ribbon roll diameter.: 2.99“ (76 mm)
Core diameter: 1” (25.4 mm)
Auto ink inside and ink outside
Printer Language
EZPL (Firmware upgradable)
Software
Label design software: QLabel-IV (for EZPL only)
Driver & DLL: Windows 2000, XP and Vista
Resident Fonts
Bitmap fonts: 6, 8, 10, 12, 14, 18, 24, 30, 16X26 and OCR A & B
Bitmap fonts 90°, 180°, 270° rotatable, single characters 90°, 180°, 270°
rotatable
Bitmap fonts 8 times expandable in horizontal and vertical directions
Scalable fonts 90°, 180°, 270° rotatable
Download Fonts
Bitmap fonts 90°, 180°, 270° rotatable, single characters 90°, 180°, 270°
rotatable
Asian fonts 90°, 180°, 270° rotatable and 8 times expandable in horizontal and
vertical directions
Scalable fonts 90°, 180°, 270° rotatable

EZ2000 Plus / EZ6000 Plus User Manual
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Barcodes
1-D Bar codes:
Code 39, Code 93, Code 128 (subset A, B, C), UCC/EAN-128 K-Mart,
UCC/EAN-
128, UPC A / E (add on 2 & 5), I 2 of 5, I 2 of 5 with Shipping Bearer
Bars, EAN 8 / 13 (add on 2 & 5), Codabar, Post NET, EAN 128, DUN 14, HIBC,
MSI (1 Mod 10), Random Weight, Telepen, FIM, China Postal Code, RPS 128
and GS1 DataBar
2-D Bar codes:
PDF417, Datamatrix code, MaxiCode, QR code and Micro QR code
Code Pages
CODEPAGE 437, 850, 851, 852, 855, 857, 860, 861, 862, 863, 865, 866, 869,
737
WINDOWS 1250, 1251, 1252, 1253, 1254, 1255
Unicode (UTF8, UTF16)
Graphics
Resident graphic file types are BMP and PCX, other graphic formats are
downloadable from the software
Interfaces
Serial port: RS-232 (DB-9)
USB port (default on)
CF Card socket
Ethernet 10/100Mbps print server (default off; disables USB when in use)
Control Panel
Backlit graphics LCD display: 128 x 64 dots or 4 lines x 16 characters
Three mono-color status-LEDs: Power on, Ribbon out, Media out
Control keys: FEED, PAUSE and CANCEL
Real Time Clock
Standard
Power
Auto Switching 100-240VAC, 50-60Hz
Environment
Operation temperature: 41°F to 104°F (5°C to 40°C)
Storage temperature: -4°F to 122°F (-20°C to 50°C)
Humidity
Operation: 30-85%, non-condensing.
Storage: 10-90%, non-condensing.
Agency
Approvals
CE(EMC), FCC Class A, CB, cUL, CCC
Dimension
Length: 20.31” (516 mm)
Height: 11.22” (285 mm)
Width: 13.58” (345 mm)
Weight 36.8 lbs (16.7Kg) ,excluding consumables
Options
Cutter Module
Internal Rewinder with Label Dispenser (peel)
Parallel port (Centronics 36-pin) and PS2 port
Applicator Interface (1 input, 3 outputs, power 500mA @ 5V)
802.11 b/g wireless print server (Default off; disables USB when in use. Must
remove Ethernet card to install)
External label roll holder for 10” (250 mm) O.D. label rolls
External label rewinder
*Specifications are subject to change without notice. All company and/or product names are
trademarks and/or registered trademarks of their respective owners.
** Minimum print height specification compliance can be dependent on non-standard material
variables such as label type, thickness, spacing, liner construction, etc. Godex is pleased to test
non-standard materials for minimum height printing capability.

EZ2000 Plus / EZ6000 Plus User Manual
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1-3. Interfaces
Parallel port
Handshaking : DSTB is sent to the printer, BUSY to the host computer
Interface
cable
: Parallel cable compatible with IBM computers
Pinout : See below
Pin No.
Function
Transmitter
1
2-9
10
11
12
13
14
15
16
17
18
19-30
31
32
33
34-35
36
/Strobe
Data 0-7
/Acknowledge
Busy
/Paper empty
/Select
/Auto-Linefeed
N/C
Signal Gnd
Chassis Gnd
+5V, max 500mA
Signal Gnd
/Initialize
/Error
Signal Ground
N/C
/Select-in
Computer / printer
Computer
Printer
Printer
Printer
Printer
Computer / printer
Computer
Computer / printer
Printer
Computer / printer
Serial port
Default
settings
:
Baud rate 9600, no parity, 8 data bits, 1 stop bit, XON/XOFF protocol and
RTS/CTS
RS232 housing (9-pin to 9-pin)
DB9 socket DB9 plug
--- 1 1 +5V, max 500mA
RXD 2 2 TXD
TXD
33
RXD
DTR 4 4 N/C
GND 5 5 GND
DSR
66
RTS
RTS 7 7 CTS
CTS 8 8 RTS
RI 9 9 N/C
Computer
Printer
【 Note 】 The total current to the parallel and serial ports may not exceed 500 mA.

EZ2000 Plus / EZ6000 Plus User Manual
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USB port
Connector type : Type B
Pin No. 1 2 3 4
Function VBUS D- D+ GND
PS/2 port
Pin No. 1 2 3 4 5 6
Function DATA N/C GND VCC CLOCK N/C
PS/2 computer-to-printer interface
Printer Keyboard
DATA 1 1
DATA
N/C 2 2
N/C
GND 3 3
GND
VCC 4 4
VCC
CLOCK 5 5
CLOCK
N/C 6 6
N/C
Internal interface
UART1 wafer Ethernet module
N.C 11 N.C
TXD
22
RXD
RXD
33
TXD
CTS
44
RTS
GND
55
GND
RTS
66
CTS
E_MD
77
E_MD
RTS
88
CTS
E_RST
9
E_RST
9
+5V 10 +5V
10
GND
11
GND
11
+5V
12
+5V
12
UART2 wafer Add-on module
N.C
11
N.C
TXD
22
RXD
RXD
33
TXD
CTS
44
RTS
GND
55
GND
RTS
66
CTS
N.C
77
N.C
RTS
88
CTS
N.C 9N.C
9
+5V
10
+5V
10
GND
11
GND
11
+5V
12
+5V
12