Godex DT2 User manual

USER MANUAL
DT2 / DT4
User Manual
Version
Issue Date
P/N
: DT2 / DT4
: Rev. A
: 2011.12.21
: 920-014211-00

FCC COMPLIANCE STATEMENT
FOR AMERICAN USERS
This equipment has been tested and found to comply with the limits for a CLASS A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at own expense.
EMS AND EMI COMPLIANCE STATEMENT
FOR EUROPEAN USERS
This equipment has been tested and passed with the requirements relating to electromagnetic
compatibility based on the standards EN 55022:1998+A1:2000+A2:2003, CISPR 22, Class A
EN 55024:1998+A1:2001+A2:2003, IEC 61000- 4 Series EN 61000-3-2 / 2000 & EN 61000-3-3 /
1995. The equipment also tested and passed in accordance with the European Standard
EN55022 for the both Radiated and Conducted emissions limits.
DT SERIES
TO WHICH THIS DECLARATION RELATES
IS IN CONFORMITY WITH THE FOLLOWING STANDARDS
EN55022 : 1998, CLSPR 22, Class A / EN55024 : 1998 / IEC 61000-4 Serial / EN61000-3-2 :
2000 / EN 6100-3-3 : 1995 / CFR 47, Part 15/CISPR 22 3rd Edition : 1997, Class A / ANSI
C63.4 : 2001 / CNS 13438 / IEC60950-1 : 2005 (EN 60950-1 : 2006+A11 : 2009) / GB4943 :
2001 / GB9254 : 1998 / GB17625.1 : 2003 / EN60950-1 : 2001
CAUTION
Danger of explosion if battery is incorrectly replaced. Replace only with the equivalent type
recommended by the manufacturer.
Dispose of used batteries according to the manufacturer’s instructions.
Only use with designated power supply adapter model.
Changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.

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Safety instructions
Please read the following instructions carefully.
1. Keep the equipment away from humidity.
2. Before you connect the equipment to the power outlet, please check the voltage of the
power source.
3. Make sure the printer is off before plugging the power connector into the power jack.
4. It is recommended that you connect the printer to a surge protector to prevent possible
transient overvoltage damage.
5. Be careful not to get liquid on the equipment to avoid electrical shock.
6. For safety and warranty reasons, ONLY qualified service personnel should open the
equipment.
7. Do not repair or adjust energized equipment under any circumstances.

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1. BARCODE PRINTER.................................................................. 3
1-1. Box content.....................................................................................................................3
1-2. Specifications..................................................................................................................3
1-3. Getting to know your printer............................................................................................5
2. PRINTER SETUP ..................................................................... 7
2-1. Loading the label roll.......................................................................................................7
2-2. Installing the label roll holder..........................................................................................9
2-3. Connecting the printer to the host computer ................................................................10
2-4. Installing the driver........................................................................................................11
3. OPERATOR PANEL................................................................. 13
3-1. FEED button .................................................................................................................13
3-2. LED status ....................................................................................................................13
3-3. Label size calibration ....................................................................................................13
3-4. Self test.........................................................................................................................14
3-5. Error alerts ....................................................................................................................15
4. NETSETTING FOR ETHERNET............................................... 16
4-1. Installing the NetSetting software.................................................................................16
4-2. The interface of NetSetting...........................................................................................17
5. ACCESSORIES ........................................................................ 24
5-1. Installing the label dispenser ........................................................................................24
5-2. Installing the cutter........................................................................................................27
6. MAINTENANCE AND ADJUSTMENT...................................... 30
6-1. Cleaning the print head.................................................................................................30
6-2. Adjusting the cutter.......................................................................................................30
6-3. Labels with black marks................................................................................................31
6-4. Troubleshooting............................................................................................................32
APPENDIX.................................................................................... 33
A. Printer interfaces..............................................................................................................33

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1. Barcode printer
1-1. Box content
Please check that all of the following items are included with your printer:
Barcode printer
Power cord
AC adapter
USB cable
Label stock
Quick reference guide
CD (with QLabel label software / user manual)
DT2 DT4
1-2. Specifications
Model
DT2
DT4
Print Method
Direct Thermal
Resolution
203 dpi (8 dot/mm)
Print Speed
4 IPS (102 mm/s)
Print Width
2.12” (54 mm) 4.25” (108 mm)
Print Length
Min. 0.16” (4 mm)** ; Max. 68” (1727 mm)
Memory 4MB Flash (2MB for user storage) ;
16MB SDRAM 8MB Flash (4MB for user storage) ; 16MB SDRAM
Sensor Type
Adjustable reflective sensor. Fixed transmissive sensor, central aligned
Media
Types: Continuous form, gap labels, black mark sensing, and punched hole;
label length set by auto sensing or programming
Width: 0.6” (15 mm) Min. - 2.36” (60
mm) Max.
Thickness: 0.003” (0.06 mm) Min. -
0.008” (0.20 mm) Max.
Label roll diameter: Max. 5” (127 mm)
Core diameter: 1”, 1.5” (25.4 mm, 38.1
mm)
Width: 1” (25.4 mm) Min. - 4.64” (118
mm) Max.
Thickness: 0.003” (0.06 mm) Min. -
0.008” (0.20 mm) Max.
Label roll diameter: Max. 5” (127 mm)
Core diameter: 1”, 1.5” (25.4 mm, 38.1
mm)
Printer
Language
EZPL, GEPL, GZPL, auto switch
Software Label design software: QLabel-IV (for EZPL only)
Driver: Windows 2000, XP, Vista, 7, Windows Server 2003 & 2008
DLL: Windows 2000, XP and Vista

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Resident Fonts
Bitmap fonts: 6, 8, 10, 12, 14, 18, 24, 30, 16X26 and OCR A & B
Bitmap fonts 90°, 180°, 270°rotatable, single char acters 90°, 180°, 270°
rotatable
Bitmap fonts 8 times expandable in horizontal and vertical directions
Scalable fonts 90°, 180°, 270°rotatable
Download Fonts
Bitmap fonts 90°, 180°, 270°rotatable, single char acters 90°, 180°, 270°
rotatable
Asian fonts 90°, 180°, 270°rotatable and 8 times e xpandable in horizontal and
vertical directions
Scalable fonts 90°, 180°, 270°rotatable
Barcodes
1-D Bar codes:
Code 39, Code 93, EAN 8 /13 (add on 2 & 5), UPC A/E (add on 2 & 5), I 2 of 5
& I 2 of 5 with Shipping Bearer Bars,
Codabar, Code 128 (subset A, B, C), EAN
128, RPS 128, UCC 128, UCC/EAN-128 K-Mart, Random Weight, Post NET,
ITF 14, China Postal Code, HIBC, MSI, Plessey, Telepen, FIM and GS1
DataBar
2-D Bar codes:
PDF417, Datamatrix code, MaxiCode, QR code, Micro PDF417, Micro QR
code and Aztec code
Code Pages
CODEPAGE 437, 850, 851, 852, 855, 857, 860, 861, 862, 863, 865, 866, 869,
737
WINDOWS 1250, 1251, 1252, 1253, 1254, 1255, 1257
Unicode (UTF8, UTF16)
Graphics Resident graphic file types are BMP and PCX, other graphic formats are
downloadable from the software
Interfaces Serial port: RS-232 (DB-9)
USB Device
Ethernet 10/100Mbps print server
Control Panel One Tri-color LED: Power (Green, Orange and Red)
Control key: FEED
Real Time Clock
Standard
Power
Auto Switching 100-240VAC, 50-60Hz
Environment Operation temperature: 41°F to 104°F (5°C to 40°C)
Storage temperature: -4°F to 122°F (-20°C to 50°C)
Humidity Operation: 30-85%, non-condensing.
Storage: 10-90%, non-condensing.
Agency
Approvals CE(EMC), FCC Class A, CB, cUL, CCC
Dimension Length: 8.58” (218 mm)
Height: 6.77” (172 mm)
Width: 3.94” (100 mm)
Length: 8.58” (218 mm)
Height: 6.53” (166 mm)
Width: 6.61” (168 mm)
Weight 2.65 lbs (1.2Kg) ,excluding
consumables 3.3 lbs (1.5Kg) ,excluding consumables
Options
Cutter Module
Label Dispenser
External label roll holder for 10” (250 mm) O.D. label rolls
External label rewinder
*Specifications are subject to change without notice. All company and/or product names are
trademarks and/or registered trademarks of their respective owners.
** Minimum print height specification compliance can be dependent on non-standard material
variables such as label type, thickness, spacing, liner construction, etc. Godex is pleased to test
non-standard materials for minimum height printing capability.

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1-3. Getting to know your printer
2
4
1
5
3
1.
LED indicator
2.
FEED function button
3.
Printer cover
4.
On/off switch
5.
Release buttons
1
2
3
6
5
4
1.
Print head release lever
2.
Label roll holder
3.
Print mechanism
4.
Label supply hub
5.
Label guides
6.
Front cover

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3
2
1
1.
Platen cover
2.
Label sensor
3.
Platen roller
1
3
2
4
5
1.
Power jack
2.
USB port
3.
Feed slot for continuous labels
4.
Serial port (RS-232)
5.
Ethernet port
12
1.
Cover on bottom of printer
2.
Mounting points

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2. Printer setup
2-1. Loading the label roll
1. Place the printer on a
flat surface and open
the printer cover.
2. Release the label
supply hub.
3. Lift the label roll holder
and pull it out as far as
possible.
4. Install the label roll on
the label supply hub.
5. Now press the label roll
holder down until it
clicks into place.
6. Return the label roll
holder to its original
position.

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7. Pass the label under
the paper guides and
pull it forward.
8. Adjust the paper guides
to the width of the label
liner.
9. Close the printer cover
to finish loading the
labels.

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2-2. Installing the label roll holder
1. Pull the label roll
holder out as far as
it will go.
2. Fold out the label
supply hub as
shown in the
illustration.
3. Now rotate the
label roll holder to
return the label
supply hub to its
original position.
Press down the
label supply hub
until it clicks into
place.
A. To load label stock
with a 1" core, the
locking notch must
be at the top of the
label supply hub.
B. To load label stock
with a 1.5" core, the
locking notch must
be at the bottom of
the label supply
hub.
【 Note 】
The hub is also marked
on both sides to indicate
the core size, as shown
in the illustration.
1" core
1.5" core

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2-3. Connecting the printer to the host computer
1. Please make sure that the printer is switched off.
2. Connect the power cord to the power supply and to the AC adapter, then connect the
adapter to the printer.
3. Connect the printer with the host computer via the USB port or serial port.
4. Switch on the printer. The LED indicator should light up.

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2-4. Installing the driver
1. Insert the product CD
in the CD/DVD drive of
the host computer and
open the "Windows
Drivers" folder on the
CD.
2. Execute the file with
the same icon as the
file selected in the
illustration on the right.
3. Follow the instructions
in the installation
wizard.
4. Select "Install printer
drivers" to start with
the driver installation.
5. Specify your printer
model and continue
with the installation.

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6. Specify the port used
to connect the printer
to the host computer.
7. Enter a printer name.
The printer will be
listed under this name
in the "Printers and
Faxes" folder.
8. Specify whether or not
you want to share the
printer with other
network users and
assign the printer a
share name.
9. When you have
configured all the
settings, a summary of
the printer settings is
displayed, which you
should check.
10. If all settings are
correct, click Finish to
start copying the driver
files.
11. Once copying is
complete, the new
printer should be
visible in the "Printers
and Faxes" folder.

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3. Operator panel
3-1. FEED button
When you press the FEED button, the printer moves the label to the defined stop position. If you
are using continuous labels, pressing the FEED button will move label stock until you release the
button again. If you are using individual labels, pressing the FEED button will move only one
label. If the label does not stop at the correct position, you need to run the auto-detection function
on the label stock (see Section 3-3).
3-2. LED status
Press the FEED button and keep it pressed, then switch on the printer. You will hear two beeps
and the LED lights up red. Release the FEED button. The printer will now automatically measure
the label size (see Section 4-3.) and then print a test page (see Section 4-4.)
LED
indicator Status Description
Green Standby mode The printer is ready for operation.
Red
(flashing) Error mode The printer has detected an error.
(see Section 3-5. Error alerts)
3-3. Label size calibration
The printer can automatically detect and store label height.
That means the host computer does not need to transmit the label height to the printer.
1. Check that the label sensor is positioned correctly.
2. Check that the label stock is loaded correctly.
3. Switch off the printer.
4. Switch on the printer, keeping the FEED button pressed. When the LED starts to flash red,
release the FEED button. The printer will now measure the label stock and store the label
height.
5. Once the printer has successfully measured the label stock, it will print a self-test label.

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3-4. Self test
The self-test function helps you find out whether the printer is functioning normally.
The printer prints the following test page:
【 Note 】
For more information about advance settings, such as “Sensor switch” or “Dump Mode”, please
refer to Programmer’s manual.

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3-5. Error alerts
LED
indicator
Beeps Description Solution
Red 2 x 4 beeps The print mechanism is not
correctly closed.
Open the print mechanism and close
it again.
Red
(flashing)
None High temperature at the print
head.
Once the print head has cooled
down, the printer switches to
standby mode.
Red 2 x 2 beeps No paper is detected.
Make sure that the label sensor is
positioned correctly. If the sensor
still does not detect the paper, run
the auto-detection function
again.
The paper is finished. Replace the label roll.
Red 2 x 2 beeps Paper feed problem.
Possible reasons: the print medium
has become trapped around the
rubber roll; the sensor cannot detect
a gap or black mark between the
labels; there is no paper. Please
reset the sensor.
Red 2 x 2 beeps
The memory is full. The printer
prints the message "Memory
full".
Delete unnecessary data or install
additional memory.
Red 2 x 2 beeps
Unable to find file. The printer
prints the message "Filename
cannot be found".
Use the "~X4" command to print all
files. Then check whether the files
exist and whether the names are
correct.
Red 2 x 2 beeps
A file of the same name already
exists. The printer prints the
message "Filename is repeated".
Change the name of the file and try
storing it again.

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4. NetSetting for Ethernet
4-1. Installing the NetSetting software
The NetSetting software is used to manage the network configurations when connecting the
printer via Ethernet port. It is available on product CD or can be downloaded from official
website. To install the NetSetting, please follow below steps.
STEP-01 Insert the product CD in the CD/DVD drive of the host computer and open the
"Ethernet" folder on the CD.
STEP-02 Select the icon for the NetSetting installation file and click it to start the installation.
STEP-03 Follow the instructions on the screen. The Setup Wizard guides you through the
installation procedure.
STEP-04 Specify the “Installation Folder".
STEP-05 Click ”Next” to start the installation.
STEP-06 Once the installation is completed; you will see the NetSetting icon on your desktop.

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4-2. The interface of NetSetting
Click the NetSetting icon to start the program; you will see the start page as below. The start
page will display the basic information of connected printer and your PC.
Click the magnifier icon to search the Godex printers which are connected via Ethernet port in
you network environment. Once a connected Godex printer is detected, it will be listed on the
start page.
There are six tabs on the top of interface which can configure different types of network settings.
But for the data security reason, you need correct password to enter the configuration pages.
【 Note 】
The default password is “1111”, you can change the password later from the “IP Setting” tab.

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IP Setting
The IP Setting tab can change the printer name, Port number, Gateway setting and the
password for configuring the printer. You can also set the printer’s IP address ether by DHCP or
by Static IP.
You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values.
【 Note 】
To fully benefit from the NetSetting software, you should be familiar with basic networking
principles. Please contact your network administrator for related network setting information.