Godex EZ-2000 PLUS User manual

User’sManual
EZ-2000Plus/EZ-6000Plus
P/N. 920-011911-02
Rev. C, 06.2009

FCC COMPLIANCE STATEMENT
FOR AMERICAN USERS
This equipment has been tested and found to comply with the limits for a CLASS A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at own expense.
EMS AND EMI COMPLIANCE STATEMENT
FOR EUROPEAN USERS
This equipment has been tested and passed with the requirements relating to electromagnetic
compatibility based on the standards EN 55022:1998+A1:2000+A2:2003, CISPR 22 , Class A
EN 55024:1998+A1:2001+A2:2003, IEC 61000- 4 Series EN 61000-3-2 / 2000 & EN 61000-3-3 /
1995. The equipment also tested and passed in accordance with the European Standard
EN55022 for the both Radiated and Conducted emissions limits.
EZ PLUS SERIES
TO WHICH THIS DECLARATION RELATES
IS IN CONFORMITY WITH THE FOLLOWING STANDARDS
EN55022 : 1998,CLSPR 22, Class A / EN55024 : 1998IEC 61000-4 Serial / EN61000-3-2 : 2000
/ EN 6100-3-3 : 1995 / CFR 47, Part 15/CISPR 22 3rd Edition : 1997, Class A / ANSI C63.4 :
2001 / CNS 13438 / IEC60950-1 : 2001 / GB4943 : 2001 / GB9254 : 1998 / GB17625.1 : 2003
/EN60950-1 : 2001
CAUTION
Danger of explosion if battery is incorrectly replaced
Replace only with the equivalent type recommended by the manufacture.
Dispose of used batteries according to the manufacturer’s instructions.
Specifications are subject to change without notice.
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1

Safety Instructions
Bitte die Sicherheitshinweise sorgfältig lesen und für später aufheben.
1. Die Geräte nicht der Feuchtigkeit aussetzen.
2. Bevor Sie die Geräte ans Stromnetz anschließen, vergewissern Sie Sich, dass die
Spannung des Geräts mit der Netzspannung übereinstimmt.
3. Nehmen Sie das Gerät bei Überspannungen (Gewitter) vom Netz. Das Gerät könnte
sonst Schaden nehmen.
4. Sollte versehentlich Flüssigkeit in das Gerät gelangen, so ziehen sofort den
Netzstecker. Anderenfalls besteht die Gefahr eines lebensgefährlichen elektrischen
Schlags.
5. Wartungs- und Reparaturarbeiten dürfen aus Sicherheitsgründen nur von
autorisierten Personen durchgeführt werden.
6. Bei Wartungs- und Reparaturarbeiten müssen die Sicherheitsvorschriften der
zuständigen Berufsverbände und Behörden unbedingt eingehalten werden.
7. Bei Verletzungen unbedingt den Arzt aufsuchen und die gegebenenfalls die
zuständigen Stellen benachrichtigen. Unterlassung kann zum Verlust der
Versicherungsleistungen führen.
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Safety Instructions
Please read the following instructions seriously.
1. Keep the equipment away from humidity.
2. Before you connect the equipment to the power outlet, please check the voltage of the
power source.
3. Disconnect the equipment from the voltage of the power source to prevent possible
transient over voltage damage.
4. Don’t pour any liquid to the equipment to avoid electrical shock.
5. ONLY qualified service personnel for safety reason should open equipment.
6. Don’t repair or adjust energized equipment alone under any circumstances. Someone
capable of providing first aid must always be present for your safety
7. Always obtain first aid or medical attention immediately after an injury. Never neglect
an injury, no matter how slight it seems.
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1. BARCODE PRINTER .................................................................................... 6
1-1. Printer Accessories.........................................................................................................6
1-2. General Specifications....................................................................................................6
1-3. Communication Interface..............................................................................................10
1-4. Printer Parts..................................................................................................................13
2. PRINTER INSTALLATION .......................................................................... 16
2-1. Label Installation...........................................................................................................16
2-2. Ribbon Installation ........................................................................................................19
2-3. PC Connection..............................................................................................................21
2-4. Driver Installation..........................................................................................................22
3. ACCESSORY............................................................................................... 24
3-1. Internal Rewinder for EZ-2000Plus...............................................................................24
3-2. Rewind Bracket Installation for EZ-2000Plus (with rewinder).......................................26
3-3. Stripper Installation for EZ-2000Plus (with rewinder)...................................................27
3-4. Internal Rewinder for EZ-6000Plus...............................................................................29
3-5. Stripper Installation for EZ-6000Plus (with rewinder)...................................................34
3-6. Cutter Installation..........................................................................................................36
3-7. Parallel/PS2 Adapter Installation..................................................................................38
3-8. Applicator Interface Installation.....................................................................................40
3-9. WLAN Module Installation.............................................................................................42
4. CONTROL PANEL ...................................................................................... 45
4-1. Control Panel Introduction............................................................................................45
4-2. Control Keys Introduction..............................................................................................46
4-3. Setting mode.................................................................................................................48
4-4. Self-Test........................................................................................................................53
4-5. Dump Mode ..................................................................................................................54
4-6. Auto Sensing.................................................................................................................54
4-7. Keyboard Mode.............................................................................................................55
4-8. Error Messages.............................................................................................................58
5. MAINTENANCE AND ADJUSTMENT......................................................... 60
5-1. Print Head Module Installation / Removal Instruction...................................................60
5-2. TPH Print Line Adjustment............................................................................................61
5-3. Ribbon Tension Adjustment..........................................................................................62
5-4. Thermal Print Head Cleaning .......................................................................................63
5-5. Print Head Balance and Pressure Adjustment.............................................................64
5-6. Ribbon Shield Adjustment.............................................................................................65
5-7. Adjust the Cutter...........................................................................................................66
5-8. CF Card Instruction.......................................................................................................66
5-9. Troubleshooting............................................................................................................67
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APPENDIX....................................................................................................... 68
1. EZ-2000Plus Certifications...............................................................................................68
2. EZ-6000Plus Certifications...............................................................................................73
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1. Barcode Printer
1-1. Printer Accessories
After unpacking, please check the accessories that come with the package, and store
appropriately.
Barcode printer
Power cable
USB Cable
Label Roll Sample
Ribbon
Empty Ribbon Roll
Quick Start Guide
CD (includes label editing software QLabel-IV / Manual)
EZ-2000Plus EZ-6000Plus
1-2. General Specifications
Model EZ-2100Plus EZ-2200Plus EZ-2300Plus
Print Method Thermal Transfer / Direct Thermal
Resolution 203 dpi (8 dot/mm) 300 dpi (12 dot/mm)
Print Speed 6 IPS (150 mm/s) 7 IPS (177 mm/s) 6 IPS (150 mm/s)
Print Width 4.09” (104 mm)
Print Length Min. 0.39” (10 mm);
Max. 180” (4572 mm) Min. 0.39” (10 mm); Max. 85” (2159 mm)
Memory 4MB Flash (2MB for user storage) ; 16MB SDRAM
Sensor Type Adjustable reflective sensor and transmissive sensor, left aligned
Media
Types: Continuous form, gap labels, black mark sensing, and punched hole;
label length set by auto sensing or programming
Width (Tear): 1” (25.4 mm) Min. - 4.64” (118 mm) Max.
Width (Cutter): 4.61” (117 mm) Max.
Width (Stripper / Rewind): 4.64” (118 mm) Max.
Thickness: 0.003” (0.06 mm) Min. - 0.01” (0.25 mm) Max.
Label roll diameter: Max. 8” (203.2 mm) with 3" (76.2 mm) core / Max. 6” (152.4
mm) with 1.5" (38.1 mm) core
Core diameter: 1.5” (38.1 mm) - 3” (76.2 mm)
Ribbon
Types: Wax, wax/resin, resin
Length: 1471’ (450 m)
Width: 1.18” Min - 4.33” (30 mm - 110 mm) Max
Ribbon roll diameter.: 2.99“ (76 mm)
Core diameter: 1” (25.4 mm)
Auto ink inside and ink outside
Printer Language EZPL (Firmware upgradable)
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Software Label design software: QLabel-IV (for EZPL only)
Driver & DLL: Windows 2000, XP and Vista
Resident Fonts
Bitmap fonts: 6, 8, 10, 12, 14, 18, 24, 30, 16X26 and OCR A & B
Bitmap fonts 90°, 180°, 270° rotatable, single characters 90°, 180°, 270°
rotatable
Bitmap fonts 8 times expandable in horizontal and vertical directions
Scalable fonts 90°, 180°, 270° rotatable
Download Fonts
Bitmap fonts 90°, 180°, 270° rotatable, single characters 90°, 180°, 270°
rotatable
A
sian fonts 90°, 180°, 270° rotatable and 8 times expandable in horizontal and
vertical directions
Scalable fonts 90°, 180°, 270° rotatable
1-D Bar codes:
Code 39, Code 93, Code 128 (subset A, B, C), UCC/EAN-128 K-Mart,
UCC/EAN-128, UPC A / E (add on 2 & 5), I 2 of 5, I 2 of 5 with Shipping Bearer
Bars, EAN 8 / 13 (add on 2 & 5), Codabar, Post NET, EAN 128, DUN 14, HIBC,
MSI (1 Mod 10), Random Weight, Telepen, FIM, China Postal Code, RPS 128
and GS1 DataBar
Barcodes
2-D Bar codes:
PDF417, Datamatrix code, MaxiCode, QR code and Micro QR code
Code Pages
CODEPAGE 437, 850, 851, 852, 855, 857, 860, 861, 862, 863, 865, 866, 869,
737
WINDOWS 1250, 1251, 1252, 1253, 1254, 1255
Unicode (UTF8, UTF16)
Graphics Resident graphic file types are BMP and PCX, other graphic formats are
downloadable from the software
Interfaces
Serial port: RS-232
(DB-9)
USB port (default on)
CF Card socket
Serial port: RS-232 (DB-9)
USB port (default on)
CF Card socket
Ethernet 10/100Mbps print server (default off;
disables USB when in use)
Control Panel
Three mono-color
status-LEDs: Power on,
Ribbon out, Media out
Control keys: FEED,
PAUSE and CANCEL
Backlit graphics LCD display: 128 x 64 dots or 4
lines x 16 characters
Three mono-color status-LEDs: Power on, Ribbon
out, Media out
Control keys: FEED, PAUSE and CANCEL
Real Time Clock Standard
Power Auto Switching 100-240VAC, 50-60Hz
Environment Operation temperature: 41°F to 104°F (5°C to 40°C)
Storage temperature: -4°F to 122°F (-20°C to 50°C)
Humidity Operation: 30-85%, non-condensing.
Storage: 10-90%, non-condensing.
Agency
Approvals CE(EMC), FCC Class A, CB, cUL, CCC
Dimension Length: 20.15” (512 mm) Height: 11.45” (291 mm)
Width: 10.78” (274 mm)
Weight 33 lbs (15Kg) ,excluding consumables
Options
Cutter Module
Internal Rewinder
Parallel port (Centronics 36-pin) and PS2 port
Applicator Interface (1 input, 3 outputs, power 500mA @ 5V)
802.11 b/g wireless print server (Default off; disables USB when in use. Must
remove Ethernet card to install)
External label roll holder for 10” (250 mm) O.D. label rolls
External label rewinder
Specifications are subject to change without notice. All company and/or product names are
trademarks and/or registered trademarks of their respective owners.
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Model EZ-6200Plus EZ-6300Plus
Print Method Thermal Transfer / Direct Thermal
Resolution 203 dpi (8 dot/mm) 300 dpi (12 dot/mm)
Print Speed 6 IPS (150 mm/s) 4 IPS (100 mm/s)
Print Width 6.61” (168 mm)
Print Length Min. 0.39” (10 mm);
Max. 118” (3000 mm) Min. 0.39” (10 mm); Max. 54” (1371 mm)
Memory 4MB Flash (2MB for user storage) ; 16MB SDRAM
Sensor Type Adjustable reflective sensor and transmissive sensor, left aligned
Media
Types: Continuous form, gap labels, black mark sensing, and punched hole;
label length set by auto sensing or programming
Width (Tear): 2” (50.8 mm) Min. - 7” (178 mm) Max.
Width (Cutter): 6.5” (165 mm) Max.
Width (Heavy duty cutter): 6.8” (172 mm) Max.
Width (Stripper / Rewind): 7” (178 mm) Max.
Thickness: 0.003” (0.06 mm) Min. - 0.01” (0.25 mm) Max.
Label roll diameter: Max. 8” (203.2 mm) with 3" (76.2 mm) core / Max. 6” (152.4
mm) with 1.5" (38.1 mm) core
Core diameter: 1.5” (38.1 mm) - 3” (76.2 mm)
Ribbon
Types: Wax, wax/resin, resin
Length: 1471’ (450 m)
Width: 2.36” Min - 6.85” (60 mm - 174 mm) Max
Ribbon roll diameter.: 2.99“ (76 mm)
Core diameter: 1” (25.4 mm)
Auto ink inside and ink outside
Printer Language EZPL (Firmware upgradable)
Software Label design software: QLabel-IV (for EZPL only)
Driver & DLL: Windows 2000, XP and Vista
Resident Fonts
Bitmap fonts: 6, 8, 10, 12, 14, 18, 24, 30, 16X26 and OCR A & B
Bitmap fonts 90°, 180°, 270° rotatable, single characters 90°, 180°, 270°
rotatable
Bitmap fonts 8 times expandable in horizontal and vertical directions
Scalable fonts 90°, 180°, 270° rotatable
Download Fonts
Bitmap fonts 90°, 180°, 270° rotatable, single characters 90°, 180°, 270°
rotatable
A
sian fonts 90°, 180°, 270° rotatable and 8 times expandable in horizontal and
vertical directions
Scalable fonts 90°, 180°, 270° rotatable
1-D Bar codes:
Code 39, Code 93, Code 128 (subset A, B, C), UCC/EAN-128 K-Mart,
UCC/EAN-128, UPC A / E (add on 2 & 5), I 2 of 5, I 2 of 5 with Shipping Bearer
Bars, EAN 8 / 13 (add on 2 & 5), Codabar, Post NET, EAN 128, DUN 14, HIBC,
MSI (1 Mod 10), Random Weight, Telepen, FIM, China Postal Code, RPS 128
and GS1 DataBar
Barcodes
2-D Bar codes:
PDF417, Datamatrix code, MaxiCode, QR code and Micro QR code
Code Pages
CODEPAGE 437, 850, 851, 852, 855, 857, 860, 861, 862, 863, 865, 866, 869,
737
WINDOWS 1250, 1251, 1252, 1253, 1254, 1255
Unicode (UTF8, UTF16)
Graphics Resident graphic file types are BMP and PCX, other graphic formats are
downloadable from the software
Interfaces
Serial port: RS-232 (DB-9)
USB port (default on)
CF Card socket
Ethernet 10/100Mbps print server (default off; disables USB when in use)
Control Panel Backlit graphics LCD display: 128 x 64 dots or 4 lines x 16 characters Three mono-color status-LEDs: Power on, Ribbon out, Media out
Control keys: FEED, PAUSE and CANCEL
Real Time Clock Standard
Power Auto Switching 100-240VAC, 50-60Hz
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Environment Operation temperature: 41°F to 104°F (5°C to 40°C)
Storage temperature: -4°F to 122°F (-20°C to 50°C)
Humidity Operation: 30-85%, non-condensing.
Storage: 10-90%, non-condensing.
Agency
Approvals CE(EMC), FCC Class A, CB, cUL, CCC
Dimension Length: 20.31” (516 mm) Height: 11.22” (285 mm)
Width: 13.58” (345 mm)
Weight 36.8 lbs (16.7Kg) ,excluding consumables
Options
Cutter Module
Stripper sensor (with internal rewinder)
Parallel port (Centronics 36-pin) and PS2 port
Applicator Interface (1 input, 3 outputs, power 500mA @ 5V)
802.11 b/g wireless print server (Default off; disables USB when in use. Must
remove Ethernet card to install)
External label roll holder for 10” (250 mm) O.D. label rolls
External label rewinder
Specifications are subject to change without notice. All company and/or product names are
trademarks and/or registered trademarks of their respective owners.
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1-3. Communication Interface
Parallel Interface
Handshake : DSTB connects to the printer, BUSY connects to the host
Interface cable : Parallel cable compatible to IBM PC
Pin out : See below
PIN NO. FUNCTION TRANSMITTER
1
2-9
10
11
12
13
14
15
16
17
18
19-30
31
32
33
34-35
36
/Strobe
Data 0-7
/Acknowledge
Busy
/Paper empty
/Select
/Auto-Linefeed
N/C
Signal Gnd
Chasis Gnd
+5V,max 500mA
Signal Gnd
/Initialize
/Error
Signal Ground
N/C
/Select-in
host / printer
host
printer
printer
printer
printer
host / printer
host
host / printer
printer
host / printer
Serial Interface
Serial Default
Setting : 9600 baud rate､no parity､8 data bits､1 stop bit､XON/XOFF protocol and
RTS/CTS。
RS232 HOUSING (9-pin to 9-pin)
DB9 SOCKET DB9 PLUG
--- 1 1 +5V,max 500mA
RXD 2 2 TXD
TXD 3 3 RXD
DTR 4 4 N/C
GND 5 5 GND
DSR 6 6 DTR
RTS 7 7 CTS
CTS 8 8 RTS
RI 9 9 N/C
PC
PRINTER
【 Note 】 The total current output from parallel port and serial port altogether can not exceed
500mA.
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USB Interface
Connector Type : Type B
PIN NO. 1 2 3 4
FUNCTION VBUS D- D+ GND
PS2 Interface
PIN NO. 1 2 3 4 5 6
FUNCTION DATA N/C GND VCC CLOCK N/C
PS2 interface from PC to printer
Printer Keyboard
DATA 1 1 DATA
N/C 2 2 N/C
GND 3 3 GND
VCC 4 4 VCC
CLOCK 5 5 CLOCK
N/C 6 6 N/C
Internal Interface
UART1 wafer Ethernet module
N.C 1 1N.C
TXD 2 2RXD
RXD 3 3TXD
CTS 4 4RTS
GND 5 5GND
RTS 6 6CTS
E_MD 7 7E_MD
RTS 8 8CTS
E_RST 99 E_RST
+5V 10 10 +5V
GND 11 11 GND
+5V 12 12 +5V
UART2 wafer Expansion module
N.C 1 1N.C
TXD 2 2RXD
RXD 3 3TXD
CTS 4 4RTS
GND 5 5GND
RTS 6 6CTS
N.C 7 7N.C
RTS 8 8CTS
N.C 99 N.C
+5V 10 10 +5V
GND 11 11 GND
+5V 12 12 +5V
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Applicator wafer Applicator module
+5V 1 1+5V
+24V 2 2+24V
Printing (out) 3 3Printing
Print error (out) 4 4Print error
Printed (out) 5 5Printed
Print (in) 6 6Print
GND 7 7GND
N.C 8 8
GND 99
N.C 10 10
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1-4. Printer Parts
Appearance
4
3
1
2
1. Control panel
2. Bottom Front Cover
3. Observing Window
4. Top Cover
1
2
11
6
8
10
12
3
4
5
9
7
1. Fan-Fold Label Insert
2. CF Card Slot
3. Serial Port Socket (Optional)
4. Antenna Socket for WLAN Module (Optional)
5. Ethernet Port
6. RS-232 Port (DB-9)
7. PS2 Port Socket (Optional)
8. Applicator Interface Socket (Optional)
9. USB Port
10. Power Switch
11. Power Socket
12. Rewound Label Exit
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Internal
1
2
3
4
5
6
7
12
11
10
9
8
1. Ribbon Rewind Shaft
2. Ribbon Supply Shaft
3. Printing Mechanism
4. Platen
5. Tear off Bar
6. Print Head Lever
7. Sensor Knob
8. Label Guide
9. Label Tension Plate
10. Label Roll Bar
11. Label Supply Guide
12. Label Alignment Guide
1
1. Movable sensor
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Control Panel
2
3
1
4
6
7
5
9
10
8
1. MEDIA LED
2. RIBBON LED
3. POWER LED
4. LCD (Product type dependent)
5. CANCEL Key
6. PAUSE Key
7. FEED Key
8. MINUS (-) Key (In setting mode)
9. MENU Key (In setting mode)
10. PLUS (+) Key (In setting mode)
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2. Printer Installation
This printer model has the following print modes:
Thermal Transfer
(TT) When printing, ribbon must be installed to transfer the print contents onto the media.
Direct Thermal
(DT) When printing, no ribbon is necessary; it only requires direct thermal media.
Please check the specific print mode, and then go into the Setting Mode after power on the
printer
。
2-1. Label Installation
1. Place the printer on a
horizontal surface, and
open the top cover.
2. Follow the sequence
and
direction as the
figure shows, pull the
Print Head Lever out
and flip it upward to the
right.
2
1
3. Pull the Label
Alignment Guide to the
direction as the blue
arrow 1 indicates.
4. Flip the Label Supply
Guide upward as the
blue arrow 2 indicates.
2
1
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5. Place the label roll onto
the Label Roll Bar and
align the label to
printer’s inner wall. (To
avoid the damage of
media, please do not
squeeze label roll too
hard.)
6. Pull the Label
Alignment Guide back
and make it fit the edge
of label roll.
【 Note 】
Please always hold the
bottom of the Label
Alignment Guide when
moving.
7. Follow the direction as
the figure shows to feed
the label.
8. Put the label under the
Moveable Sensor and
stretch it to the Tear-Off
Bar.
【 Note 】
Moveable Sensor should be
aligned to the position of
label gap, black mark and
punch hole. You can adjust
the position with Moveable
Sensor Lever.
1
2
3
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9. Align the label edge
inward, and fix the label
outside in Label Guide.
Adjust the Label Guide
with the label.
【 Note 】
The Label should be put
within Label Feed Guide as
the figure shows.
10. Flip the Print Head
Lever back to its
original position.
11. Close the top cover to
complete the label
installation.
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2-2. Ribbon Installation
1. Place the printer
on a horizontal
surface, and open
the top cover.
2. Follow the
sequence and
direction as the
figure shows, pull
the Print Head
Lever out and flip it
upward to the right.
2
1
3. Place a new ribbon
roll onto the
Ribbon Supply
Shaft and place the
empty ribbon roll
onto the Ribbon
Rewind Shaft.
4. The right-bottom
figure shows two
different installing
directions
according to
different types of
ribbons. Ribbon outside installation
(ink outside the roll) Ribbon inside installation
(ink inside the roll)
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