Godex EZ-1000 Plus User manual

User’sManual
EZ-1000Plus
P/N. 920-012411-00
Rev. B, 12/05

FCC COMPLIANCE STATEMENT
FOR AMERICAN USERS
This equipment has been tested and found to comply with the limits for a CLASS A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at own expense.
EMS AND EMI COMPLIANCE STATEMENT
FOR EUROPEAN USERS
This equipment has been tested and passed with the requirements relating to electromagnetic
compatibility based on the standards EN 55022:1998+A1:2000+A2:2003, CISPR 22 , Class A
EN 55024:1998+A1:2001+A2:2003, IEC 61000- 4 Series EN 61000-3-2 / 2000 & EN 61000-3-3 /
1995. The equipment also tested and passed in accordance with the European Standard
EN55022 for the both Radiated and Conducted emissions limits.
EZ PLUS SERIES
TO WHICH THIS DECLARATION RELATES
IS IN CONFORMITY WITH THE FOLLOWING STANDARDS
EN55022 : 1998,CLSPR 22, Class A / EN55024 : 1998IEC 61000-4 Serial / EN61000-3-2 : 2000
/ EN 6100-3-3 : 1995 / CFR 47, Part 15/CISPR 22 3rd Edition : 1997, Class A / ANSI C63.4 :
2001 / CNS 13438 / IEC60950-1 : 2001 / GB4943 : 2001 / GB9254 : 1998 / GB17625.1 : 2003
/EN60950-1 : 2001
CAUTION
Danger of explosion if battery is incorrectly replaced
Replace only with the equivalent type recommended by the manufacture.
Dispose of used batteries according to the manufacturer’s instructions.
Specifications are subject to change without notice.
EZ-1000 Plus User’s Manual Rev. B
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Safety Instructions
Bitte die Sicherheitshinweise sorgfältig lesen und für später aufheben.
1. Die Geräte nicht der Feuchtigkeit aussetzen.
2. Bevor Sie die Geräte ans Stromnetz anschließen, vergewissern Sie Sich, dass die
Spannung des Geräts mit der Netzspannung übereinstimmt.
3. Nehmen Sie das Gerät bei Überspannungen (Gewitter) vom Netz. Das Gerät könnte
sonst Schaden nehmen.
4. Sollte versehentlich Flüssigkeit in das Gerät gelangen, so ziehen sofort den
Netzstecker. Anderenfalls besteht die Gefahr eines lebensgefährlichen elektrischen
Schlags.
5. Wartungs- und Reparaturarbeiten dürfen aus Sicherheitsgründen nur von
autorisierten Personen durchgeführt werden.
6. Bei Wartungs- und Reparaturarbeiten müssen die Sicherheitsvorschriften der
zuständigen Berufsverbände und Behörden unbedingt eingehalten werden.
7. Bei Verletzungen unbedingt den Arzt aufsuchen und die gegebenenfalls die
zuständigen Stellen benachrichtigen. Unterlassung kann zum Verlust der
Versicherungsleistungen führen.
EZ-1000 Plus User’s Manual Rev. B
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Safety Instructions
Please read the following instructions seriously.
1. Keep the equipment away from humidity.
2. Before you connect the equipment to the power outlet, please check the voltage of the
power source.
3. Disconnect the equipment from the voltage of the power source to prevent possible
transient over voltage damage.
4. Don’t pour any liquid to the equipment to avoid electrical shock.
5. ONLY qualified service personnel for safety reason should open equipment.
6. Don’t repair or adjust energized equipment alone under any circumstances. Someone
capable of providing first aid must always be present for your safety
7. Always obtain first aid or medical attention immediately after an injury. Never neglect
an injury, no matter how slight it seems.
EZ-1000 Plus User’s Manual Rev. B
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EZ-1000 Plus User’s Manual Rev. B
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EZ-1000 Plus User’s Manual Rev. B
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EZ-1000 Plus User’s Manual Rev. B
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1. BARCODE PRINTER................................................................... 8
1-1. Printer Accessories.........................................................................................................8
1-2. General Specifications....................................................................................................8
1-3. Communication Interface..............................................................................................10
1-4. Printer Parts..................................................................................................................12
2. PRINTER INSTALLATION......................................................... 14
2-1. Ribbon Installation ........................................................................................................14
2-2. Label Installation...........................................................................................................16
2-3. Label Roll Core Installation Instruction.........................................................................17
2-4. Card / Hang tags Installation ........................................................................................18
2-5. PC Connection..............................................................................................................18
2-6. Driver Installation..........................................................................................................19
3. ACCESSORY............................................................................. 20
3-1. Stripper Installation.......................................................................................................20
3-2. Cutter Installation..........................................................................................................23
3-3. CF Card Adapter Installation.........................................................................................25
3-4. CF Card Instruction.......................................................................................................26
4. CONTROL PANEL..................................................................... 27
4-1. LED Status....................................................................................................................27
4-2. FEED Key.....................................................................................................................28
4-3. Self-Test........................................................................................................................28
4-4. Auto Sensing.................................................................................................................29
4-5. Dump Mode ..................................................................................................................29
4-6. Direct Thermal / Thermal Transfer Mode Switch..........................................................29
4-7. See-through Sensor on/off............................................................................................30
4-8. Error Messages.............................................................................................................31
5. MAINTENANCE AND ADJUSTMENT.......................................32
5-1. Thermal Print Head Cleaning .......................................................................................32
5-2. Thermal Print Head Balance Adjustment......................................................................32
5-3. Print Line Adjustment....................................................................................................33
5-4. Adjust the cutter............................................................................................................33
5-5. Troubleshooting............................................................................................................34
EZ-1000 Plus User’s Manual Rev. B
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1. Barcode Printer
1-1. Printer Accessories
After unpacking, please check the accessories that come with the package, and store
appropriately.
Barcode printer
Power cord
Switching Power
USB Cable
Label
Ribbon
Empty Ribbon Roll
Clean card
Quick Start Guide
CD (includes label editing software QLabel / Manual)
1-2. General Specifications
Model EZ-1100 Plus EZ-1200 Plus EZ-1300 Plus
Resolution 203 dpi (8 dot/mm) 300 dpi (12 dot/mm)
Print Mode Thermal Transfer / Direct Thermal
CPU 32 Bit
Memory 4MB Flash, 8MB SDRAM
Print Speed 2 IPS ~ 4 IPS 2 IPS ~ 6 IPS 2 IPS ~ 4 IPS
Print Length Min 12mm (0.47”),
Max 1727mm (68”) Min 12mm (0.47”),
Max 762mm (30”)
Print Width 108 mm (4.25”) 105.7mm (4.16”)
Sensor Type Adjustable Reflective sensor; Fixed transmissive, center aligned
Sensor Detection Type: Label gap and black mark sensing.
Detection: Label length auto sensing and / or program command setting
Media
Label Roll OD: Max. 125mm (4.92”)
Core Diameter: 1”, 1.5”, 3”
Width: 25mm (1 “) ~ 118mm (4.64”)
Thickness: 0.06~0.25mm (0.0025”~0.0098”)
Ribbon
Length: 300M (981 ft)
Max. ribbon roll OD: 68mm (2.67 “)
Type: transfer ribbons (wax, hybrid, and resin) in widths of 30mm to 110mm
(1.88” to 4.33”)
Core Inner Diameter: 25.4mm (1”)
Printer Language EZPL (Firmware downloadable)
Software Application: QLabel-IV(EZPL only)
DLL & Driver: Microsoft Windows NT 4.0, 2000 and XP
Resident Fonts 11 resident alphanumeric fonts (included OCR A & B), those are expandable 8
times horizontally and vertically. All bit mapped fonts in 8 orientations.
Scalable Font (Code Page 850 & 852) in 4 orientations.
Fonts Download Windows bit mapped in 8 orientations. True Type font (Ver. 2.XX) and Asian
fonts in 4 orientations.
Image Handling BMP, PCX, Support ICO, WMF, JPG, EMF file through software.
Barcodes
Code 39, Code 93, Code 128 (subset A, B, C), UCC/EAN-128 K-Mart,
UCC/EAN-128, UPC A / E (add on 2 & 5), I 2 of 5, I 2 of 5 with Shipping Bearer
Bars, EAN 8 / 13 (add on 2 & 5), Codabar, Post NET, EAN 128, DUN 14,
MaxiCode, HIBC, Plessey, Random Weight, Telepen, FIM, China Postal Code,
RPS 128, PDF417, Datamatrix code & QR code
Interfaces Serial port: RS-232 ( Baud rate : 4800 ~ 115200 , Xon/Xoff , DSR/DTR )
USB port: V2.0
Parallel port: Bi-direction
EZ-1000 Plus User’s Manual Rev. B
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Control Panel Two Bi-color LED: Ready, Status
Function Key: FEED
Power Auto Switching 100/240VAC, 50/60 Hz
Environment Operation: 41°F to 104°F (5°C to 40°C)
Storage: -4°F to 122°F (-20°C to 50°C)
Cert. Approval CE, FCC Class A, CCC, CB, cUL, BSMI
Humidity Operation: 30-85%, non-condensing. Free air.
Storage: 10-90%, non-condensing. Free air.
Printer Dimension
Length: 285 mm (11.2”)
Height: 171 mm (6.8”)
Width: 226 mm (8.9”)
Weight: 2.72 Kg
Options
Rotary Cutter Module
Stripper Module
CF Card Adapter with RTC
Internal Ethernet Adapter Card
Specifications are subject to change without notice.
EZ-1000 Plus User’s Manual Rev. B
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1-3. Communication Interface
Parallel Interface
Handshake : DSTB connects to the printer, BUSY connects to the host
Interface cable : Parallel cable compatible to IBM PC
Pin out : See below
PIN NO. FUNCTION TRANSMITTER
1
2-9
10
11
12
13
14
15
16
17
18
19-30
31
32
33
34-35
36
/Strobe
Data 0-7
/Acknowledge
Busy
/Paper empty
/Select
/Auto-Linefeed
N/C
Signal Gnd
Chasis Gnd
+5V,max 500mA
Signal Gnd
/Initialize
/Error
Signal Ground
N/C
/Select-in
host / printer
host
printer
printer
printer
printer
host / printer
host
host / printer
printer
host / printer
Serial Interface
Serial Default
Setting : 9600 baud rate、no parity、8 data bits、1 stop bit、XON/XOFF protocol and
RTS/CTS。
RS232 HOUSING (9-pin to 9-pin)
DB9 SOCKET DB9 PLUG
--- 1 1 +5V,max 500mA
RXD 2 2 TXD
TXD 3 3 RXD
DTR 4 4 N/C
GND 5 5 GND
DSR 6 6 RTS
RTS 7 7 CTS
CTS 8 8 RTS
RI 9 9 N/C
PC PRINTER
【
Note
】
The total current output from parallel port and serial port altogether can not exceed
500mA.
USB Interface
Connector Type : Type B
PIN NO. 1 2 3 4
FUNCTION VBUS D- D+ GND
EZ-1000 Plus User’s Manual Rev. B
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Internal Interface
UART1 wafer Ethernet module
N.C 1 1N.C
TXD 2 2RXD
RXD 3 3TXD
CTS 4 4RTS
GND 5 5GND
RTS 6 6CTS
E_MD 7 7E_MD
RTS 8 8CTS
E_RST 99 E_RST
+5V 10 10 +5V
GND 11 11 GND
+5V 12 12 +5V
UART2 wafer Expansion module
+5V 1 1+5V
CTS 2 2RTS
TXD 3 3RXD
RTS 4 4CTS
RXD 5 5TXD
GND 6 6GND
EZ-1000 Plus User’s Manual Rev. B
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1-4. Printer Parts
2
1
3
4
5
6
7
8
1. Cover Open Button
2. Top Cover
3. Label Roll Core
4. Ribbon Rewind Wheel
5. Print Mechanism
6. Ribbon Rewind Shaft + Empty Ribbon Roll
7. Locking Tenon (left/right)
8. Front Cover Piece
2
1
3
4
5
1. LED Light (Ready)
2. LED Light (Status)
3. FEED Key
4. CF Card Slot Cover
5. Print Head Pressure Adjustment Screw (left/right)
EZ-1000 Plus User’s Manual Rev. B
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4
5
1
3
2
1. Ribbon Supply Shaft
2. Label Guide
3. Platen Roller
4. Print Line Adjustment Gear
5. Label Sensor
1
2
5
4
6
7
3
1. Fan-Fold Label Insert
2. Power Switch
3. Ethernet Socket (Option)
4. USB Port
5. Parallel Port
6. Serial Port (RS-232)
7. Power Socket
* The communication ports may vary depending on product types.
EZ-1000 Plus User’s Manual Rev. B
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2. Printer Installation
This printer model has the following print modes:
Thermal
Transfer (TT) When printing, ribbon must be installed to transfer the print contents onto the
media.
Direct Thermal
(DT) When printing, no ribbon is necessary; it only requires direct thermal media.
Please check the specific print mode, and then go into the Setting Mode after power on the
printer。
2-1. Ribbon Installation
1. Place the printer on a
horizontal surface, and
open the top cover by
pressing the Cover
Open Buttons on both
sides.
2. Loosen and then lift the
upper print mechanism
by pressing the locking
tenons.
3. Place a new ribbon roll
onto the ribbon supply
shaft.
EZ-1000 Plus User’s Manual Rev. B
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4. Feed the ribbon from
the Ribbon Supply
Shaft under the Print
Head.
5. Wrap the ribbon around
the Ribbon Shaft and
stick the ribbon onto the
Empty Ribbon Roll
Core.
6. Firmly close the upper
print mechanism.
EZ-1000 Plus User’s Manual Rev. B
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2-2. Label Installation
1. Open the top cover by
pressing the Cover
Open Buttons on both
sides.
2. Place the label roll onto
the Label Roll Core.
3. Loosen and lift the
upper print mechanism
by pressing the locking
tenons.
4. Feed the label through
the two Label Guides to
the Tear-off Bar.
5. Align the label guides to
the label edge.
6. Close the upper print
mechanism from the
top to finish label
installation.
EZ-1000 Plus User’s Manual Rev. B
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2-3. Label Roll Core Installation Instruction
(A) 1” roll core installation
(B) 1.5” roll core installation
(C) 3” roll core installation
EZ-1000 Plus User’s Manual Rev. B
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2-4. Card / Hang tags Installation
When installing cord tags, the tag hole must align
with the sensor arrow (as indicated in figure), then
use the Label Guide to secure the tags.
Tag hole position
Sensor Detection Position
Sensor
2-5. PC Connection
1. Please make sure the printer is powered off.
2. Take the power cable, plug the cable switch to the power socket, and then connect the
other end of the cable to the printer power socket.
3. Connect the cable to the USB/parallel port on the printer and on the PC.
4. Power on the PC and the printer and the printer’s LED light will shine.
EZ-1000 Plus User’s Manual Rev. B
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2-6. Driver Installation
1. Once the USB cable is
connected from PC to
the printer, PC will
automatically detect
the new device and
begin the installation
process.
2. Insert the product CD,
select ‘Specify a
location’ and describe
the path of the printer
driver.
3. Follow the instruction
on the Window and
complete the driver
installation.
EZ-1000 Plus User’s Manual Rev. B
19
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