Godex RT860i User manual

RT860i BARCODE PRINTER
USER MANUAL
User Manual
Version
Issue Date
P/N
: RT860i
: Rev. 1.0
: 2014.07.07
: 920-015411-00

Contents
RT860i Series USER MANUAL
CONTENTS
1 Barcode Printer 001
1.1
1.2
Box Content
Getting to Know Your Printer
001
002
2 Printer Setup
2.1
2.2
2.3
2.4
2.5
Open the Printer
Loading the Ribbon
Loading the Label Roll Module
Connecting the Printer to the Host Computer
Wizard CD Standard Installation
Wizard CD Other Choice Installation 019
006
007
012
014
016
006
3 Printer Setting and Control 022
3.1
3.2
3.3
3.4
3.5
3.6
Operation Panel
LCD Toucn Panel Introduction
Error Alerts
USB Host
022
023
028
033
035
037
4
NetSetting
for Ethernet
0
39
4.1
4.2
Installing the NetSetting Software
The Interface of NetSetting
039
041
5 Accessories 048
5.1
5.2
5.3
Preparation Steps
Installing the Label Dispenser
Installing the Cutter
048
050
056
6 Maintenance and Adjustment 060
6.1
6.2
Cleaning the Print Head
Troubleshooting
060
061
Appendix
Product Specifications
Interface
File Manipulation When Using USB Stick
LCD Interface Function
Label Calibration and Self Test
2.6

Declaration
RT860i Series USER MANUAL
FCC COMPLIANCE STATEMENT
FOR AMERICAN USERS
This equipment has been tested and found to comply with the limits for a CLASS A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at own expense.
EMS AND EMI COMPLIANCE STATEMENT
FOR EUROPEAN USERS
This equipment has been tested and passed with the requirements relating to electromagnetic compatibility
based on the standards EN55022:2010/AC2011 Class A, EN61000-3-2:2006/A1:2009/A2:2009, EN 61000-3-3:2008
and EN55024:2010, IEC 61000-4-2:2008 series The equipment also tested and passed in accordance with
the European Standard EN55022 for the both Radiated and Conducted emissions limits.
RT860i
TO WHICH THIS DECLARATION RELATES
IS IN CONFORMITY WITH THE FOLLOWING STANDARDS
IEC 60950-1:2005(2nd Edition)+Am 1:2009, CB9254-2008 (Class A ) ; GB17625. 1-2003; GB4943.1-2011,
EN55022:2010/AC2011 Class A, EN61000-3-2:2006/A1:2009/A2:2009, EN 61000-3-3:2008 and EN55024:2010,
IEC 61000-4-2:2008 series, UL 60950-1, 2nd Edition, 2011-12-19, CSA C22.2 No. 60950-1-07, 2nd Edition,
2011-12, CFR 47, part 15 subpart B
WARNING
This is a Class A product. In a domestic environment this product may cause radio interference
in which case the user may be required to take adequate measures.
此为Class A产品，在生活环境中，该产品可能造成无线电干扰，在这种情况下，可能需要用户对其干扰采取切实可行
的措施。

Safety instructions
RT860i USER MANUAL
SAFETY INSTRUCTIONS
Please read the following instructions carefully.
1. Keep the equipment away from humidity.
2. Before you connect the equipment to the power outlet, please
check the voltage of the power source.
3. Make sure the printer is off before plugging the power connector
into the power jack.
4. It is recommended that you connect the printer to a surge
protector to prevent possible transient overvoltage damage.
5. Be careful not to get liquid on the equipment to avoid electrical
shock.
6. For safety and warranty reasons, ONLY qualified service personnel
should open the equipment.
7. Do not repair or adjust energized equipment under any
circumstances.
**** Danger of explosion if battery is incorrectly replaced. Replace only with the equivalent type recommended by
the manufacturer.
**** Dispose of used batteries according to the manufacturer’s instructions.
****Only use with designated power supply adapter model.
**** Changes or modifications not expressly approved by the party responsible for compliance could void the user's
authority to operate the equipment.
Specifications are subject to change without notice.
Caution

1
1Barcode Printer
1.1 Box Content
Please check that all of the following items are included with your printer.
USB Cable

RT860i Barcode Printer

CD
Including GoLabel software
and user’s manual.

Label Stock

Ribbon Module
Empty Ribbon Core

Ribbon
Ribbon Hubs
Set of 2.
Power Adapter
Power Cord

AC Adapter
RT860i Series Quick Guide

RT860i Series

2
Front View

1Barcode Printer
1.2 Getting to Know Your Printer
Device Overview
Rear View

COVER RELEASE CATCHES
Pull catches for opening the printer cover
FRONT COVER
PRINTER COVER
ETHERNET PORT
SERIAL PORT
POWER JACK
USB PORT
CALIBRATION BUTTON
PARALLEL PORT
FAN-FOLD LABEL INSERT
Feed slot for outside continuous labels
POWER BUTTON
FEED BUTTON
TOUCH PANEL
USB HOST

3
1Barcode Printer
Bottom View

COVER OF THE MODULE CONNECTION JACKS
**** Cut-outs are not intended for wall-mount use. Please make sure that the machine and personnel protective
measures in case you need to use the wall-mount.

4
1Barcode Printer
The Internal View of Printer
RELEASE CATCH
Release catch for closing
the printer cover
LABEL SENSOR
MODULE
GUIDE TRACK
LABEL SENSOR
PLATEN MODULE
PLATEN
PLATEN LOCKERS
LABEL
SUPPLY
MODULE
RELEASE CATCH
Release catch for opening
the label supply hub
LABEL SUPPLY HUB
Set of 2
LABEL GUIDE
Set of 2
LABEL GUIDE PLATE
Set of 2

5
1Barcode Printer
The Printing Mechanism
RIBBON REWIND MECHANISM
COVER
The cover for Ribbon rewind mechanism
NOTCH OF RIBBON REWIND WHEEL
RIBBON REWIND WHEEL
PRINT HEAD
RIBBON
SUPPLY
MECHANISM
NOTCH OF RIBBON SUPPLY WHEEL
PAPER PRESS BAR
RIBBON SUPPLY WHEEL

6
2Printer Setup
2.1 Open the Printer
Open the Printer Cover and the Printing Mechanism
Place the printer on a flat surface. Open the printer cover by pulling the cover release catches on both sides of the
printer and lift the printer cover.
Pull the catches toward the direction
COVER RELEASE CATCHES
Pull the catches for opening the printer cover
Pull the catches toward the direction
The printing mechanism is lifted up
with the printer cover

7
2Printer Setup
2.2 Loading the Ribbon
A New Ribbon Module Installation
1. Attach the ribbon to the empty ribbon core with the adhesive strip at the end of the ribbon.
2. Insert the ribbon hub into empty ribbon core and new ribbon. Wind the ribbon around the empty ribbon core
for 2 to 3 circles.
3. A ribbon module is assembled as below.
A NEW RIBBON MODULE
RIBBON HUB
EMPTY RIBBON COREA NEW RIBBON
Stick on empty ribbon core
Wind the ribbon around the core
Insert the ribbon hub
RIBBON REWIND
RIBBON SUPPLY

8
2Printer Setup
Load the Ribbon on the Printer
For Ribbon Supply Module
RIBBON SUPPLY MECHANISM
NOTCH OF RIBBON SUPPLY WHEEL
RIBBON SUPPLY WHEEL
Place
RIBBON SUPPLY
MODULE
1. Place the ribbon supply module into the printing mechanism. Please the left-hand side of ribbon hub first.
Make sure the holder of ribbon hub is inserted into the notch. Then place the right-hand side of ribbon hub.
放入
Left side
HOLDER
NOTCH OF
RIBBON SUPPLY WHEEL
Place
Right side
HOLDER
Place
NOTCH

9
2Printer Setup
2. Unlock the release catch to close the printer cover. Push the release catch forward to unlock it.
The ribbon supply module loading is completed.
Load the Ribbon on the Printer
For Ribbon Rewind Module
Close the printer cover
2
Push
1
RELEASE CATCH
Release catch for closing
the printer cover
RIBBON REWIND MECHANISM
NOTCH OF RIBBON REWIND WHEEL
RIBBON REWIND WHEEL
COVER
The cover for Ribbon rewind mechanism

10
2Printer Setup
1. Open the cover of ribbon rewind mechanism.
2. Place the ribbon rewind module into the ribbon rewind mechanism.
Please the left-hand side of ribbon hub first. Make sure the holder of ribbon hub is inserted into the notch.
Then place the right-hand side of ribbon hub.
Open the cover
Place
RIBBON REWIND
MODULE
Left side
Place
HOLDER
NOTCH OF
RIBBON REWIND WHEEL
Place
Right side
Place
HOLDER NOTCH

11
2Printer Setup
3. Turn the ribbon rewind wheel to tighten the ribbon until it has no wrinkles.
4. Close the cover of ribbon rewind mechanism.
The ribbon loading is completed once the ribbon supply module and ribbon rewind module are assembled
correctly.
Close the cover
RIBBON REWIND WHEEL
Rotate backward

12
2Printer Setup
2.3 Loading the Label Roll Module
Loading the Label Stock on the Printer
LABEL STOCK
LABEL
SUPPLY
MODULE
RELEASE CATCH
Release catch for opening
the label supply hub
LABEL SUPPLY HUB
Set of 2
LABEL GUIDE
Set of 2
LABEL GUIDE PLATE
Set of 2
1. Unlock the ribbon catch and pull to open the label guide plate.
2. Place the label stock on label supply hubs. Make sure the label stock is aligned to both hubs.
Adjust the label guide plates to fix the label width.
Remember to push the release catch when moving the label guide plates.
Close the plates
1
2
2
RELEASE CATCH
Release catch for opening the label supply hub
LABEL GUIDE PLATE
Set of 2
Pull to open
Place

13
2Printer Setup
3. Feed the Label through the label guides. The label guides will help to prevent the label swaying.
Through the label guides
LABEL GUIDE
Set of 2
4. Unlock the release catch to close the printer cover.
5. Press the FEED key and make sure the label is fed smoothly. The label loading is completed now.
2
1
RELEASE CATCH
Release catch
for closing the printer cover
Close the printer cover
**** Please keeps the rack gear clean to ensure the smoothness of label holder.
Note

14
2Printer Setup
2.4 Connecting the Printer to the Host Computer
1. Please make sure that the printer is switched off.
2. Connect the power cord to the AC adapter.
AC ADAPTER
POWER CORD
Connect the jack of the power adapter to the printer and connect the plug of the power adapter to the socket
of the wall.
RT860i BARCODE PRINTER
POWER ADAPTER
THE WALL
SOCKET
SLOT
JACK
PLUG

15
2Printer Setup
3. Connect the USB/serial cable to the printer and host computer.
4. Pressing the power button. The Touch Panel LCD will lights up.
RT860i BARCODE PRINTER
USB CABLE
PC
SOCKET
USB PORT
PLUG
PLUG
Pressing the power button
TOUCH PANEL LCD

16
2Printer Setup
2.5 Wizard CD Standard Installation
* If the Super Wizard program did not run automatically, you can either turn on the “Auto-run” setting for
your CD/DVD driver or double-click the icon of CD/DVD driver to run the program manually.
Note
1. Insert the Super Wizard CD in the CD/DVD drive of the host computer and the installation program should pop up
automatically.
You will see the Welcome screen first. On the Welcome screen, choose “STANDARD INSTALLATION”.
2. The wizard will then ask you to make sure your USB and power cables are connected and that the power is
turned on. Then click “NEXT”.
3. The next screen you will see is, “Install the GoLabel Software and Windows driver”. Click “NEXT” to continue.