Godex EZ-2000 PLUS User manual

User’sManual
EZ-2000Plus/EZ-6000Plus
P/N. 920-011911-00
Rev. D, 03.2007

FCC COMPLIANCE STATEMENT
FOR AMERICAN USERS
This equipment has been tested and found to comply with the limits for a CLASS A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at own expense.
EMS AND EMI COMPLIANCE STATEMENT
FOR EUROPEAN USERS
This equipment has been tested and passed with the requirements relating to electromagnetic
compatibility based on the standards EN 55022:1998+A1:2000+A2:2003, CISPR 22 , Class A
EN 55024:1998+A1:2001+A2:2003, IEC 61000- 4 Series EN 61000-3-2 / 2000 & EN 61000-3-3 /
1995. The equipment also tested and passed in accordance with the European Standard
EN55022 for the both Radiated and Conducted emissions limits.
EZ PLUS SERIES
TO WHICH THIS DECLARATION RELATES
IS IN CONFORMITY WITH THE FOLLOWING STANDARDS
EN55022 : 1998,CLSPR 22, Class A / EN55024 : 1998IEC 61000-4 Serial / EN61000-3-2 : 2000
/ EN 6100-3-3 : 1995 / CFR 47, Part 15/CISPR 22 3rd Edition : 1997, Class A / ANSI C63.4 :
2001 / CNS 13438 / IEC60950-1 : 2001 / GB4943 : 2001 / GB9254 : 1998 / GB17625.1 : 2003
/EN60950-1 : 2001
CAUTION
Danger of explosion if battery is incorrectly replaced
Replace only with the equivalent type recommended by the manufacture.
Dispose of used batteries according to the manufacturer’s instructions.
Specifications are subject to change without notice.
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Safety Instructions
Bitte die Sicherheitshinweise sorgfältig lesen und für später aufheben.
1. Die Geräte nicht der Feuchtigkeit aussetzen.
2. Bevor Sie die Geräte ans Stromnetz anschließen, vergewissern Sie Sich, dass die
Spannung des Geräts mit der Netzspannung übereinstimmt.
3. Nehmen Sie das Gerät bei Überspannungen (Gewitter) vom Netz. Das Gerät könnte
sonst Schaden nehmen.
4. Sollte versehentlich Flüssigkeit in das Gerät gelangen, so ziehen sofort den
Netzstecker. Anderenfalls besteht die Gefahr eines lebensgefährlichen elektrischen
Schlags.
5. Wartungs- und Reparaturarbeiten dürfen aus Sicherheitsgründen nur von
autorisierten Personen durchgeführt werden.
6. Bei Wartungs- und Reparaturarbeiten müssen die Sicherheitsvorschriften der
zuständigen Berufsverbände und Behörden unbedingt eingehalten werden.
7. Bei Verletzungen unbedingt den Arzt aufsuchen und die gegebenenfalls die
zuständigen Stellen benachrichtigen. Unterlassung kann zum Verlust der
Versicherungsleistungen führen.
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Safety Instructions
Please read the following instructions seriously.
1. Keep the equipment away from humidity.
2. Before you connect the equipment to the power outlet, please check the voltage of the
power source.
3. Disconnect the equipment from the voltage of the power source to prevent possible
transient over voltage damage.
4. Don’t pour any liquid to the equipment to avoid electrical shock.
5. ONLY qualified service personnel for safety reason should open equipment.
6. Don’t repair or adjust energized equipment alone under any circumstances. Someone
capable of providing first aid must always be present for your safety
7. Always obtain first aid or medical attention immediately after an injury. Never neglect
an injury, no matter how slight it seems.
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1. BARCODE PRINTER................................................................. 10
1-1. Printer Accessories.......................................................................................................10
1-2. General Specifications..................................................................................................10
1-3. Communication Interface..............................................................................................13
1-4. Printer Parts..................................................................................................................16
2. PRINTER INSTALLATION......................................................... 19
2-1. Label Installation...........................................................................................................19
2-2. Ribbon Installation ........................................................................................................22
2-3. PC Connection..............................................................................................................24
2-4. Driver Installation..........................................................................................................25
3. ACCESSORY............................................................................. 26
3-1. Internal Rewinder for EZ-2000 Plus..............................................................................26
3-2. Rewind Bracket Installation for EZ-2000 Plus..............................................................28
3-3. Stripper Installation for EZ-2000 Plus...........................................................................30
3-4. Cutter Installation..........................................................................................................32
3-5. Parallel/PS2 Adapter Installation..................................................................................34
4. CONTROL PANEL..................................................................... 36
4-1. Control Panel Introduction............................................................................................36
4-2. Control Keys Introduction..............................................................................................37
4-3. Setting mode.................................................................................................................39
4-4. Self-Test........................................................................................................................44
4-5. Dump Mode ..................................................................................................................45
4-6. Auto Sensing.................................................................................................................45
4-7. Error Messages.............................................................................................................46
5. MAINTENANCE AND ADJUSTMENT.......................................48
5-1. Print Head Module Installation / Removal Instruction...................................................48
5-2. TPH Print Line Adjustment............................................................................................49
5-3. Ribbon Tension Adjustment..........................................................................................50
5-4. Thermal Print Head Cleaning .......................................................................................51
5-5. Print Head Balance and Pressure Adjustment.............................................................52
5-6. Ribbon Shield Adjustment.............................................................................................53
5-7. Adjust the Cutter...........................................................................................................54
5-8. CF Card Instruction.......................................................................................................54
5-9. Troubleshooting............................................................................................................55
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1. Barcode Printer
1-1. Printer Accessories
After unpacking, please check the accessories that come with the package, and store
appropriately.
Barcode printer
Power cable
USB Cable
Label Roll Sample
Ribbon
Empty Ribbon Roll
Quick Start Guide
CD (includes label editing software QLabel / Manual)
EZ-2000 Plus EZ-6000 Plus
1-2. General Specifications
Model EZ-2100 Plus EZ-2200 Plus EZ-2300 Plus
Resolution 203 dpi (8 dot/mm) 300 dpi (12 dot/mm)
Print Mode Thermal Transfer / Direct Thermal
CPU 32 Bit
Memory 4MB Flash, 16MB SDRAM
Print Speed 2 IPS ~ 6 IPS 2 IPS ~ 7 IPS 2 IPS ~ 6 IPS
Print Length Min 13mm (0.51”),
Max 4572mm (180”) Min 13mm (0.51”), Max 2159mm (85”)
Print Width 104 mm (4.09”)
Sensor Type Adjustable transmissive sensor and reflective sensor; left aligned
Sensor Detection Type: Label gap and black mark sensing.
Detection: Label length auto sensing or program command setting
Media
Label Roll: Max. 203mm (8.0”) with 76.2mm (3”) ID core
Core Diameter: 38.1mm (1.5”) ~ 76.2mm (3”)
Width (Tear): 25.4mm (1“) ~ 118.0mm (4.64”)
Width (Cutter): Max. 117mm (4.61”)
Width (Stripper/Rewind): 25.4mm (1“) ~ 118.0mm (4.64”)
Thickness: 0.06~0.25mm
Ribbon
Length: 450 m (1471 ft)
Type: transfer ribbons (wax, hybrid, and resin) in widths of 30 to 110 mm (1.18”
to 4.33”). Auto ink inside and ink outside. Core inner diameter 25.4 mm (1”).
Max. Ribbon roll diameter 76 mm (2.99“).
Printer Language EZPL (Firmware downloadable)
Software Application: QLabel-IV(EZPL only)
DLL & Driver: Microsoft Windows NT 4.0, 2000 and XP
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Resident Fonts 11 resident alphanumeric fonts (included OCR A & B), those are expandable 8 times horizontally and vertically. All bit mapped fonts in 8 orientations.
Scalable Font (Code Page 850 & 852) in 4 orientations.
Fonts Download Windows bit mapped in 8 orientations. True Type font (Ver. 2.XX) and Asian
fonts in 4 orientations.
Image Handling BMP, PCX, Support ICO, WMF, JPG, EMF file through software.
Barcodes
Code 39, Code 93, Code 128 (subset A, B, C), UCC/EAN-128 K-Mart,
UCC/EAN-128, UPC A / E (add on 2 & 5), I 2 of 5, I 2 of 5 with Shipping Bearer
Bars, EAN 8 / 13 (add on 2 & 5), Codabar, Post NET, EAN 128, DUN 14,
MaxiCode, HIBC, Plessey, Random Weight, Telepen, FIM, China Postal Code,
RPS 128, PDF417, Datamatrix code & QR code
Interfaces Serial port: RS-232 ( Baud rate : 4800 ~ 115200 , Xon/Xoff , DSR/DTR ) USB port: V2.0
CF card socket
Control Panel
Three single-color LEDs:
Power, Ribbon, Media
Three control keys:
FEED, PAUSE, CANCEL
Back-lit LCD Display:128x64dots Graphic LCD.
Three single-color LEDs: Power, Ribbon, Media
Three control keys: FEED, PAUSE, CANCEL
Power 100/240VAC, 50/60 Hz
Real Time Clock Standard
Environment Operation: 41°F to 104°F (5°C to 40°C)
Storage: -4°F to 122°F (-20°C to 50°C)
Cert. Approval BSMI,CE, FCC Class A, CB, cUL, GS, CCC
Humidity Operation: 30-85%, non-condensing. Free air.
Storage: 10-90%, non-condensing. Free air.
Printer Dimension
Length: 512 mm (20.15”)
Height: 291 mm (11.45”)
Width: 274 mm (10.78”)
Weight: 15 Kg
Options
Cutter
Internal re-winder
Ethernet Adapter
Parallel/PS2 Adapter
Applicator Interface (1 input, 3 outputs, power 500mA @ 5V)
Specifications are subject to change without notice.
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Model EZ-6200 Plus EZ-6300 Plus
Resolution 203 dpi (8 dot/mm) 300 dpi (12 dot/mm)
Print Mode Thermal Transfer / Direct Thermal
CPU 32 Bit
Memory 4MB Flash, 16MB SDRAM
Print Speed 2 IPS ~ 6 IPS 2 IPS ~ 4 IPS
Print Length Min 13mm (0.51”), Max 3000mm(118”) Min 13mm (0.51”), Max 1371mm (54”)
Print Width 168 mm (6.61”)
Sensor Type Adjustable transmissive sensor and reflective sensor; left aligned
Sensor Detection Type: Label gap and black mark sensing.
Detection: Label length auto sensing or program command setting
Media
Label Roll: Max. 203mm (8.0”) with 76.2mm (3”) ID core
Core Diameter: 38.1mm (1.5”) ~ 76.2mm (3”)
Width (Tear): 50.8 mm (2“) ~ 178.0mm (7”)
Width (Cutter): Max. 165mm (6.5”)
Width (Heavy duty cutter): Max. 172mm (6.8”)
Width (Stripper/Rewind): 50.8 mm (2“) ~ 178.0mm (7”)
Thickness: 0.06~0.25mm
Ribbon
Length: 450 m (1471 ft)
Type: transfer ribbons (wax, hybrid, and resin) in widths of 60 to 174 mm (2.36”
to 6.85”). Auto ink inside and ink outside. Core inner diameter 25.4 mm (1”).
Max. ribbon roll diameter 76mm (2.99“).
Printer Language EZPL (Firmware downloadable)
Software Application: QLabel-IV(EZPL only)
DLL & Driver: Microsoft Windows, NT 4.0, 2000 and XP.
Resident Fonts 11 resident alphanumeric fonts (included OCR A & B), those are expandable 8 times horizontally and vertically. All bit mapped fonts in 8 orientations.
Scalable Fonts (Code Page 850 & 852) in 4 orientations.
Fonts Download Windows bit mapped in 8 orientations. True Type font (Ver. 2.XX) and Asian
fonts in 4 orientations.
Image Handling BMP, PCX, Support ICO, WMF, JPG, EMF file through software.
Barcode
Code 39, Code 93, Code 128 (subset A, B, C), UCC/EAN-128 K-Mart,
UCC/EAN-128, UPC A / E (add on 2 & 5), I 2 of 5, I 2 of 5 with Shipping Bearer
Bars, EAN 8 / 13 (add on 2 & 5), Codabar, Post NET, EAN 128, DUN 14,
MaxiCode, HIBC, Plessey, Random Weight, Telepen, FIM, China Postal Code,
RPS 128, PDF417, Datamatrix code & QR code
Interface Serial port: RS-232 ( Baud rate : 4800 ~ 115200 , Xon/Xoff , DSR/DTR )
USB port: V2.0
CF card socket
Control Panel Back-lit LCD Display:128x64dots Graphic LCD. Three single-color LED lamps: Power, Ribbon, Media
Three control keys: FEED, PAUSE, CANCEL
Power 100/240VAC, 50/60 Hz
Real Time Clock Standard
Environment Operation: 41°F to 104°F (5°C to 40°C)
Storage: -4°F to 122°F (-20°C to 50°C)
Humidity Operation: 30-85%, non-condensing. Free air.
Storage: 10-90%, non-condensing. Free air.
Cert. Approval BSMI,CE, FCC Class A,CB,cUL,GS,CCC
Printer Dimension
Length: 516mm (20.31”)
Height: 285 mm (11.22”)
Width: 345 mm (13.58”)
Weight: 16.7 Kg
Options
Cutter
Stripper sensor (with internal re-winder)
Ethernet Adapter
Parallel & PS2 Adapter
Applicator Interface (digit in * 1, digit out *3, 5V*1/500mA)
Specifications are subject to change without notice.
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1-3. Communication Interface
Parallel Interface
Handshake : DSTB connects to the printer, BUSY connects to the host
Interface cable : Parallel cable compatible to IBM PC
Pin out : See below
PIN NO. FUNCTION TRANSMITTER
1
2-9
10
11
12
13
14
15
16
17
18
19-30
31
32
33
34-35
36
/Strobe
Data 0-7
/Acknowledge
Busy
/Paper empty
/Select
/Auto-Linefeed
N/C
Signal Gnd
Chasis Gnd
+5V,max 500mA
Signal Gnd
/Initialize
/Error
Signal Ground
N/C
/Select-in
host / printer
host
printer
printer
printer
printer
host / printer
host
host / printer
printer
host / printer
Serial Interface
Serial Default
Setting : 9600 baud rate､no parity､8 data bits､1 stop bit､XON/XOFF protocol and
RTS/CTS。
RS232 HOUSING (9-pin to 9-pin)
DB9 SOCKET DB9 PLUG
--- 1 1 +5V,max 500mA
RXD 2 2 TXD
TXD 3 3 RXD
DTR 4 4 N/C
GND 5 5 GND
DSR 6 6 DTR
RTS 7 7 CTS
CTS 8 8 RTS
RI 9 9 N/C
PC
PRINTER
【 Note 】 The total current output from parallel port and serial port altogether can not exceed
500mA.
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USB Interface
Connector Type : Type B
PIN NO. 1 2 3 4
FUNCTION VBUS D- D+ GND
PS2 Interface
PIN NO. 1 2 3 4 5 6
FUNCTION DATA N/C GND VCC CLOCK N/C
PS2 interface from PC to printer
Printer Keyboard
DATA 1 1 DATA
N/C 2 2 N/C
GND 3 3 GND
VCC 4 4 VCC
CLOCK 5 5 CLOCK
N/C 6 6 N/C
Internal Interface
UART1 wafer Ethernet module
N.C 1 1N.C
TXD 2 2RXD
RXD 3 3TXD
CTS 4 4RTS
GND 5 5GND
RTS 6 6CTS
E_MD 7 7E_MD
RTS 8 8CTS
E_RST 99 E_RST
+5V 10 10 +5V
GND 11 11 GND
+5V 12 12 +5V
UART2 wafer Expansion module
N.C 1 1N.C
TXD 2 2RXD
RXD 3 3TXD
CTS 4 4RTS
GND 5 5GND
RTS 6 6CTS
N.C 7 7N.C
RTS 8 8CTS
N.C 99 N.C
+5V 10 10 +5V
GND 11 11 GND
+5V 12 12 +5V
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Applicator wafer Applicator module
+5V 1 1+5V
+24V 2 2+24V
Printing (out) 3 3Printing
Print error (out) 4 4Print error
Printed (out) 5 5Printed
Print (in) 6 6Print
GND 7 7GND
N.C 8 8
GND 99
N.C 10 10
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1-4. Printer Parts
Appearance
4
3
1
2
1. Control panel
2. Bottom Front Cover
3. Observing Window
4. Top Cover 1
2
6
3
4
5
7
1. Fan-Fold Label Insert
2. CF Card Slot
3. Serial Port *
4. USB Port
5. Power Switch
6. Power Socket
7. Fan-Fold Label Insert
* The communication ports may vary depending on product types.
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Internal
1
2
3
4
5
6
7
12
11
10
9
8
1. Ribbon Rewind Shaft
2. Ribbon Supply Shaft
3. Printer Mechanism
4. Platen
5. Tear off Bar
6. Print Head Lever
7. Sensor Knob
8. Label Guide
9. Label Tension Plate
10. Label Roll Bar
11. Label Supply Guide
12. Label Alignment Guide
1
1. Movable sensor
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Control Panel
2
3
1
4
6
7
5
9
10
8
1. MEDIA LED
2. RIBBON LED
3. POWER LED
4. LCD (Product type dependent)
5. CANCEL Key
6. PAUSE Key
7. FEED Key
8. MINUS (-) Key (In setting mode)
9. MENU Key (In setting mode)
10. PLUS (+) Key (In setting mode)
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2. Printer Installation
This printer model has the following print modes:
Thermal Transfer
(TT) When printing, ribbon must be installed to transfer the print contents onto the media.
Direct Thermal
(DT) When printing, no ribbon is necessary; it only requires direct thermal media.
Please check the specific print mode, and then go into the Setting Mode after power on the
printer。
2-1. Label Installation
1. Place the printer on a
horizontal surface, and
open the top cover.
2. Follow the sequence
and direction as the
figure shows, pull the
Print Head Lever out
and flip it upward to the
right.
2
1
3. Pull the Label
Alignment Guide to the
direction as the blue
arrow 1 indicates.
4. Flip the Label Supply
Guide upward as the
blue arrow 2 indicates.
2
1
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