Godex BP2250i User manual

USER MANUAL
BP2250i / BP2350i
User Manual
Version
Issue Date
P/N
: BP2250i / BP2350i
: Rev A
: 2015.01.22
: 920-016111-00

FCC COMPLIANCE STATEMENT
FOR AMERICAN USERS
This equipment has been tested and found to comply with the limits for a CLASS A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in
a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at own expense.
EMS AND EMI COMPLIANCE STATEMENT
FOR EUROPEAN USERS
This equipment has been tested and passed with the requirements relating to
electromagnetic compatibility based on the standards EN
55022:1998+A1:2000+A2:2003, CISPR 22, Class A EN 55024:1998+A1:2001+A2:2003, IEC
61000- 4 Series EN 61000-3-2 / 2000 & EN 61000-3-3 / 1995. The equipment also tested and
passed in accordance with the European Standard EN55022 for the both Radiated and
Conducted emissions limits.
BP2250i SERIES
TO WHICH THIS DECLARATION RELATES
IS IN CONFORMITY WITH THE FOLLOWING STANDARDS
EN55022 : 1998, CLSPR 22, Class A / EN55024 : 1998 / IEC 61000-4 Serial / EN61000-3-2 :
2000 / EN 6100-3-3 : 1995 / CFR 47, Part 15/CISPR 22 3rd Edition : 1997, Class A / ANSI
C63.4 : 2001 / CNS 13438 / IEC60950-1 : 2005 (EN 60950-1 : 2006+A11 : 2009) / GB4943 :
2001 / GB9254 : 1998 / GB17625.1 : 2003 / EN60950-1 : 2001
CAUTION
Danger of explosion if battery is incorrectly replaced. Replace only with the
equivalent type recommended by the manufacturer.
Dispose of used batteries according to the manufacturer’s instructions.
Only use with designated power supply adapter model.
Changes or modifications not expressly approved by the party responsible for
compliance
could void the user's authority to operate the equipment.

Printer Compliance Insert
Note: This equipment may be used on an IT power system.
Für Anwender in Deutschland (de)
Die Benutzer dieses Produkts werden darauf hingewiesen, nur Zubehörteile und Peripheriegeräte zu verwenden,
die vom Hersteller. genehmigt sind. Falls nicht empfohlene Zubehörteile verwendet oder an diesem Produkt Änderungen
vorgenommen werden, die nicht vom Hersteller. genehmigt sind, kann dadurch die behördliche Konformität des
Produkts verletzt werden und der Benutzer die Berechtigung zur Verwendung des Geräts verlieren.
CE-Kennzeichnung: Die Konformitätserklärung enthält eine Liste der EU-Richtlinien und Normen, denen das Produkt entspricht.
Warnhinweis
Dies ist ein Produkt der Klasse A. In Wohnumgebungen kann dieses Produkt Funkstörungen verursachen.
In diesem Fall obliegt es dem Anwender, angemessene Maßnahmen zu ergreifen.
Vorsicht: Diese Kennzeichnung weist darauf hin, dass der Benutzer vor dem Gebrauch alle mitgelieferten Unterlagen lesen soll.
Vorsicht: Nur das beigefügte original Netzteil verwenden. Enthält keine Teile, die vom Benutzer gewartet werden können.
CE Marking: Refer to the Declaration of Conformity for a list of the EU Directives and Standards that this product complies with.
Canadian Digital Apparatus Compliance
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
FCC Digital Emissions Compliance
This equipment has been tested and found to comply with the limits for a CLASS A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at own expense.
The users of this product are cautioned to use accessories and peripherals approved by manufacturing company. The use of
accessories other than those recommended, or changes to this product that are not approved by manufacturing company,
may void the compliance of this product and may result in the loss of the user’s authority to operate the equipment.
For Users in English Speaking Regions (en)
Caution: This marking indicates that the user should read all included documentation before use.
Caution: For power supply, use manufacturing company. No user-serviceable parts.
Pour les utilisateurs canadiens et français (fr)
Attention: Ce marquage indique que l’usager doit, avant l’utilisation, lire toute la documentation incluse.
Utilisateurs de ce produit sont avisés d’utiliser des accessoires et des périphériques approuvés par fabricants.
L’utilisation d’accessoires autres que ceux recommandés ou des changements à ce produit qui ne sont pas approuvés
par fabricants. peuvent annuler la conformité de ce produit et mettre fin au droit qu’a l’usager d’utiliser l’équipement.
Conformité aux normes canadiennes sur les appareils numériques
Cet appareil numérique de la classe A respecte toutes les exigences du Réglement sur le matériel brouilleur du Canada.
AVERTISEMENT: Il s’agit d’un produit de classe A. Dans un environnement domestique, ce produit pourra provoquer des interférences
radio auquel cas l’utilisateur pourrait avoir à prendre de mesures adéquates.
Attention: Pour la source d'alimentation, utilisez fabricants. Il ne contient aucune pièce réparable par l’utilisateur.
本產品的使用者必須小心使用製造商許可的配件與週邊設備。
使用非上述建議的配件，或是在未經製造商許可的情況下變更本產品可能會使得本產品的相容性失效，並且使得使用者
喪失操作設備的權力。
請使用製造商電源。無使用者可自行維修之零件。
注意：此標誌表示使用者應在使用前先閱讀所有隨附的文件。
適用於臺灣使用者（zh-tw)
사용자안내문
사용자안내문
이
기기는
기기는
업무용
업무용
환경에서
환경에서
사용할
사용할
목적으로
목적으로
적합성평가를
적합성평가를
받은
받은
기기로서
기기로서
가정용
가정용
환경에서
환경에서
사용하는
사용하는
경우
경우
전파간섭의
전파간섭의
우려가
우려가
있습니다
있습니다

01
Safety instructions
Please read the following instructions carefully.
1. Keep the equipment away from humidity.
2. Before you connect the equipment to the power outlet, please check the
voltage of the power source.
3. Make sure the printer is off before plugging the power connector into the
power jack.
4. It is recommended that you connect the printer to a surge protector to prevent
possible transient overvoltage damage.
5. Be careful not to get liquid on the equipment to avoid electrical shock.
6. For safety and warranty reasons, ONLY qualified service personnel should open
the equipment.
7. Do not repair or adjust energized equipment under any circumstances.

02
1. BOX CONTENT............................................................................ 3
1.1 Box content ....................................................................................................................3
1-2. Specifications................................................................................................................3
1.3. Getting to know your printer....................................................................................... 5
2. PRINTER SETUP............................................................................. 7
2-1. Loading the label roll ...................................................................................................7
2-2. Loading the ribbon.....................................................................................................10
2-3. Connecting the printer to the host computer........................................................11
2-4. Installing Printer Driver and GoLabel........................................................................12
3. SETTING AND CONTROL FOR OPERATION PANEL................... 15
3-1. Operation Panel.........................................................................................................15
3-2. LCD Interface Introduction........................................................................................16
3-3. LCD Interface Function..............................................................................................21
3-4. Label Calibration and Self Test .................................................................................25
3-5. Error Alerts....................................................................................................................27
3-6. USB Host .......................................................................................................................29
4. NETSETTING FOR ETHERNET....................................................... 31
4-1. Installing the NetSetting software.............................................................................31
4-2. The Interface of NetSetting .......................................................................................32
5. ACCESSORIES........................................................................... 39
5-1. Internal rewinder.........................................................................................................39
5-2. Installing the rewinder guide.....................................................................................41
5-3. Label dispenser...........................................................................................................43
5-4. Installing the cutter.....................................................................................................45
5-5. Installing the Parallel adapter...................................................................................47
6. MAINTENANCE AND ADJUSTMENT.......................................... 49
6-1. Installing / removing the print head module ..........................................................49
6-2. Adjusting the print line................................................................................................50
6-3. Adjusting the ribbon tension .....................................................................................52
6-4. Cleaning the thermal print head..............................................................................53
6-5. Adjusting the balance and print head tension ......................................................54
6-6. Ribbon shield settings.................................................................................................56
6-7. Cutter settings.............................................................................................................58
6-8. Troubleshooting ..........................................................................................................59
APPENDIX..................................................................................... 60
A. Interfaces .......................................................................................................................60
B. File Manipulation............................................................................................................62

03
1. Box content
1.1 Box content
Please check that all of the following items are included with your printer:
Barcode printer
Power cord
USB cable
Label stock
Ribbon
Empty ribbon core
Quick Start guide
CD (with GoLabel label software / user manual)
1-2. Specifications
Model
BP2250i
BP2350i
Print Method
Thermal Transfer / Direct Thermal
Resolution 203 dpi (8 dots/mm) 300 dpi (12 dots/mm)
Print Speed
7 IPS (177 mm/s)
5IPS (127mm/s)
Print Width
4.09” (104 mm)
Print Length Min. 0.16” (4 mm)** ; Max. 100” (2540 mm)
Min. 0.16” (4 mm)** ; Max. 45”
(1143 mm)
Memory
8MB Flash (4MB for user storage); 16MB SDRAM
Sensor Type
Adjustable reflective sensor and transmissive sensor, left aligned
Media
Types: Continuous form, gap labels, black mark sensing, and punched hole; label
length set by auto sensing or programming
Width (Tear): 1” (25.4 mm) Min. - 4.64” (118 mm) Max.
Width (Cutter): 4.61” (117 mm) Max.
Width (Stripper / Rewind): 4.64” (118 mm) Max.
Thickness: 0.003” (0.06 mm) Min. - 0.01” (0.25 mm) Max.
Label roll diameter: Max. 8” (203.2 mm) with 3" (76.2 mm) core / Max. 6” (152.4 mm)
with 1.5" (38.1 mm) core
Core diameter: 1.5” (38.1 mm) - 3” (76.2 mm)
Ribbon
Types: Wax, wax/resin, resin
Length: 1471’ (450 m)
Width: 1.18” Min. - 4.33” (30 mm - 110 mm) Max.
Ribbon roll diameter: 2.99” (76 mm)
Core diameter: 1” (25.4 mm)
Auto ink inside and ink outside
Printer Language
EZPL, GEPL, GZPL auto switch
Software
Label design software: GoLabel (for EZPL only)
Driver: Windows 2000, XP, Vista, 7, Windows Server 2003 & 2008
DLL: Windows 2000, XP and Vista
Resident Fonts
Bitmap fonts: 6, 8, 10, 12, 14, 18, 24, 30, 16X26 and OCR A & B
Bitmap fonts 90°, 180°, 270° rotatable, single characters 90°, 180°, 270° rotatable
Bitmap fonts 8 times expandable in horizontal and vertical directions
Scalable fonts 90°, 180°, 270° rotatable
Download Fonts
Bitmap fonts 90°, 180°, 270° rotatable, single characters 90°, 180°, 270° rotatable
Asian fonts 90°, 180°
, 270° rotatable and 8 times expandable in horizontal and vertical
directions
Scalable fonts 90°, 180°, 270° rotatable
Barcodes
1-D Bar codes:
Code 39, Code 93, EAN 8 /13 (add on 2 & 5), UPC A/E (add on 2 & 5), I 2 of 5 & I 2 of 5
with Shipping Bearer Bars,
Codabar, Code 128 (subset A, B, C), EAN 128, RPS 128, UCC 128, UCC/EAN-128 K-
Mart,
Random Weight,
Post NET, ITF 14, China Postal Code, HIBC, MSI, Plessey, Telepen, FIM, GS1 DataBar
2-D Bar codes:
PDF417, Datamatrix code, MaxiCode, QR code, Micro PDF417, Micro QR code and
Aztec code

04
Model
BP2250i
BP2350i
Code Pages
CODEPAGE 437, 850, 851, 852, 855, 857, 860, 861, 862, 863, 865, 866, 869, 737
WINDOWS 1250, 1251, 1252, 1253, 1254, 1255, 1257
Unicode (UTF8, UTF16)
Graphics
Resident graphic file types are BMP and PCX, other graphic formats are downloadable
from the software
Interfaces
USB Device (B-Type)
Serial port: RS-232 (DB-9)
USB Host
IEEE 802.3 10/100Base-Tx Ethernet port (RJ-45)
Print Method
Thermal Transfer / Direct Thermal
Control Panel
Color TFT LCD with navigation button
Calibration button
Power on/off button
Real Time Clock
Standard
Power
Auto Switching 100-240VAC, 50-60Hz
Environment
Operation temperature: 41°F to 104°F (5°C to 40°C)
Storage temperature: -4°F to 122°F (-20°C to 50°C)
Humidity
Operation: 30-85%, non-condensing.
Storage: 10-90%, non-condensing.
Agency Approvals
CE(EMC), FCC Class A, CB, cUL, CCC
Dimension
Length: 20.15” (512 mm)
Height: 11.45” (291 mm)
Width: 10.78” (274 mm)
Weight
33 lbs (15Kg), excluding consumables
Options
Cutter Module
Internal Rewinder with Label Dispenser
Parallel port adopter module (Centronic female 36-pin)
Applicator Interface (1 input, 3 outputs, power 500mA @ 5V for project base.)
External label roll holder for 10” (250 mm) O.D. label rolls
External label rewinder
* Specifications are subject to change without notice. All company and/or product names are trademarks
and/or registered trademarks of their respective owners.
** Minimum print height and maximum print speed specification compliance can be dependent
on non-
standard material variables such as label type, thickness, spacing, liner construction, etc.

05
1.3. Getting to know your printer
External view
1.
Operator panel
2.
Lower cover plate
3.
Viewing window
4.
Printer cover
1
2
11
6
8
10
3
4
5
9
7
1.
Feed slot for continuous labels
2.
Auto-Calibration button
3.
Parallel port (optional)
4.
Applicator interface (optional)
5.
USB Host
6.
Ethernet port
7.
USB port
8.
Serial port (DB-9)
9.
Power jack
10.
On/Off switch
11.
Feed slot for continuous labels

06
Internal view
1.
Ribbon rewind hub
2.
Ribbon supply hub
3.
Print mechanism
4.
Platen roller
5.
Tear-off plate
6.
Release lever for print head
7.
Adjustment wheel for sensor
8.
Paper guide
9.
Label tension guide
10.
Label supply hub
11.
Label roll guide
12.
Release catch
1
1.
Movable sensor

07
2. Printer setup
This printer supports the following printing methods:
Thermal transfer
printing (TTP)
Requires a ribbon for transferring a printed image to a medium.
Direct thermal
printing (DTP)
Does not require a ribbon, only thermal paper.
Please check which printing method you are using and alter the settings accordingly in
the printer driver, printer menu, and/or software.
2.1 Loading the label roll
1.
Place the printer on a
flat surface and open
the printer cover.
2. Pull out the print
head release lever as
shown in the
illustration (1) and
turn it anticlockwise
to a top right position
(2).
3. Pull the release catch
for the label roll guide
to the right as shown
by the blue arrow 1.
4. Now slide the label
roll guide forward
and fold it up as
shown by the blue
arrow 2.
2
1

08
5. Place the label roll on
the label supply hub,
pushing it right up to
the printer housing.
(Do not apply too
much pressure to
avoid damaging the
label stock.)
6. Fold the label roll
guide back down
and push it against
the label roll.
【 Note 】
When moving the label roll
guide, hold it only by the
end that is attached to
the bracket, not by its top.
7. Load the label roll
into the printer as
shown in the
illustration. Pass it
through the printer as
indicated by the blue
arrows.
8. Pass the label stock
through the sensor
and up to the tear-off
plate.
【 Note 】
Remember to set the
movable sensor to gap,
black mark, or tag hole by
changing the position of
the sensor with the
adjustment wheel.
1
2
3

09
9. The labels pass
between the wall of
the printer housing
and the adjustable
paper guide.
【 Note 】
Pass the labels through the
printer as shown in the
illustration.
10. Return the print head
release lever to its
original position.
11. Then close the printer
cover.

010
2.2 Loading the ribbon
1. Place the printer
on a flat surface
and open the
printer cover.
2. Pull out the print
head release
lever as shown in
the illustration (1)
and turn it
anticlockwise to a
top right position
(2).
3. Place a new
ribbon on the
ribbon supply
hub. Then place
an empty ribbon
core on the
ribbon rewind
hub.
4. The two
illustrations on the
right show you
how to install the
ribbon
depending on
the ribbon type
(ink side in or out).
Ink side out
Ink side in
5.
Pass the ribbon
under the print
head and back
up on the other
side. Attach it to
the empty ribbon
core.
【 Note 】
Do not pass the
ribbon under the
sensor.

011
2.3 Connecting the printer to the host computer
1. Please make sure that the printer is switched off.
2. Connect the power cord to the AC adapter and connect the adapter to the
printer.
3. Connect the USB cable to the printer and host computer.
4. Switch on the printer. The operator panel should now light up.

012
1. Insert the product CD in the CD/DVD drive of the host computer and open the "Seagull Drivers" folder on the CD.
Select the icon for the driver file and click it to start the installation.
2. Follow the instructions on the screen. The Driver Wizard guides you through the installation procedure.
Select "Install printer drivers".
3. Specify your printer model.
BP EZ2250i
Installing Printer Driver Directly From CD Folder
2Printer Setup
2.4 Intalling Printer Driver and GoLabel

013
4. Specify the port used to connect the printer to the host computer.
6. Once the installation is complete, a summary of the printer settings is displayed.
Check whether the printer settings are correct and click "Finish" to start copying the driver files.
Wait until copying is complete, then finish the installation.
5. Enter a printer name and assign the appropriate rights.
BP EZ2250i
BP EZ2250i
BP EZ2250i
BP EZ2250i
2Printer Setup

014
7. Once the driver installation is complete, the new printer should appear in the "Printers and Faxes" folder.
BP2250i
2Printer Setup
BP2250i

3. Setting and Control for Operation Panel
3-1. Operation Panel
015
FEED Button
When you press the FEED button, the printer moves the label to the defined stop position.
If you are using continuous labels, pressing the FEED button will move label stock until you release the
button again.
If you are using individual labels, pressing the FEED button will move only one label.
If the label does not stop at the correct position, you need to run the auto-detection function on the label stock, please see
Section 3-4 Label Calibration and Self Test.
Operation Panel Introduction
POWER Button
Press the POWER button to turn on the printer, and the START UP SCREEN appears. If the printer is on
“ready to print” status, the LCD screen should display the message “READY“ on the screen.
When printer is turned on, keep pressing the POWER button for 3 second will turn the printer off.
FEED BUTTON
OPERATION PANEL
POWER BUTTON
LCD SCREEN
DIRECTION KEY

3Setting and Control for Operation Panel
3.2 LCD Interface Introduction
016
Getting Started
Press the POWER button to turn on the printer, and the START UP SCREEN appears.
If the printer is on “ready to print” status, the LCD screen should display the message “Ready“ on the screen.
Please keep pressing button and wait for the timer to be filled, then the LCD interface will enter into the MAIN
PAGE for SETTING MODE. You can make various setting functions in SETTING MODE.
Power on
Enter Main page

3Setting and Control for Operation Panel
017
Operations on Setting Page
On MAIN PAGE, press or button to move the cursor and select the functions.
Select a designated function and press FEED button, you will enter the SETTING PAGES for the function.
or
Select
Enter
On SETTING PAGES, press or button to select the setting items.
Select a designated function and press FEED button, you will enter the SETTING VALUE PAGES for the function.
orSelect
Enter