
Error Code Troubleshooting
Error Code Troubleshooting
Error codes can take three forms:
•Alarm :alert
s you to the alarm cause and shuts
down the pump.
• Deviation :alerts you to the problem, but pump
may continue to run past the set limits until the
system’s absolute limits are reached.
•Advisory:
information only. Pump will continue to
operate.
NOTE: On Advanced motors, flow (K codes) and
pressure (P codes) can be designated as alarms
or deviations. See Setup Screen 4 in the Control
Module Manual.
NOTE: In the error codes listed below, an “X” means
thecodeisass
ociated with the display only.
NOTE: In the error codes listed below, a “?” in the
code is a placeholder for the unit number where the
event occurred.
NOTE: The blink code is displayed using the power
indicator on the motor. The blink code given below
indicates the sequence. For example, blink code 1–2
indicates 1 blink, then 2 blinks; the sequence then
repeats.
NOTE: Abli
nk code of 9 is not an error code, but
an indicator of which pump is active ( softkey
has been pushed, see Run Screen 1 in the Control
Module Manual).
Applicable
Motor
Blink Code Display Code Alarm or
Deviation
Description
Advanced 1–2 K1D? Alarm Flow is below minimum limit.
Advanced None K2D? Deviation Flow is below minimum limit.
Basic and
Advanced
1K4D? Alarm Flow exceeds maximum target; also
indicates pump runaway condition exists.
Advanced None K3D? Deviation Flow exceeds maximum target; also
indicates pump runaway condition exists.
Advanced 1–3 P1I? Alarm Pressure is below minimum limit.
Advanced None P2I? Deviation Pressure is below minimum limit.
Advanced 1–4 P4I? Alarm Pressure exceeds maximum target.
Advanced None P3I? Deviation Pressure exceeds maximum target.
Basic and
Advanced
2V1I? Alarm Brown out; voltage supplied to motor is too
low.
Basic and
Advanced
3V4I? Alarm Voltage supplied to motor is too high.
Advanced 2–3 CAD? Alarm Unit detects a loss of CAN communication.
This alarm is only logged. No flashing
alarm appears on the display, but the blink
code does occur.
Advanced None CAC? Alarm Display detects a loss of CAN
communication. Flashing alarm
appears on the display, and the blink code
occurs.
CONTINUED ON THE NEXT PAGE.
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