Grandstream Networks UCM6200 Series User manual

Grandstream Networks, Inc.
UCM6200 Basic Configuration Guide

P a g e | 2
UCM6200 Basic Configuration Guide
Table of Contents
OVERVIEW.....................................................................................................................4
SETUP GUIDE SCENARIO ............................................................................................4
QUICK INSTALLATION ..................................................................................................5
Connecting the UCM6200........................................................................................................................5
Access UCM6200 series Web Interface ..................................................................................................5
CREATE USER EXTENSION .........................................................................................7
Configure Extension Range .....................................................................................................................7
Batch & Single User Creation ..................................................................................................................8
Steps on Adding Single User.........................................................................................................8
Steps on Adding Batch of Users....................................................................................................9
PROVISIONING & ZERO CONFIG...............................................................................12
Auto Discovering....................................................................................................................................12
Extension Assignment............................................................................................................................13
CONFERENCE BRIDGE ..............................................................................................15
How to Set up a Conference Bridge ......................................................................................................15
IVR (INTERACTIVE VOICE RESPONSE) ....................................................................17
Configure IVR ........................................................................................................................................17
Create New IVR .....................................................................................................................................17
TRUNKS .......................................................................................................................20
Analog Trunks ........................................................................................................................................20
Set up Analog Trunk ....................................................................................................................20
VoIP Trunks............................................................................................................................................21
Set up VoIP Trunk........................................................................................................................22
CALL ROUTES.............................................................................................................24
Outbound Routes...................................................................................................................................24
How to Configure an Outbound Route ........................................................................................24
Inbound Routes......................................................................................................................................25
Set up Inbound Route..................................................................................................................26

P a g e | 3
UCM6200 Basic Configuration Guide
Table of Figures
Figure 1: Typical UCM6200 Scenario ...........................................................................................................4
Figure 2: Quick Installation Guide for UCM6202 ..........................................................................................5
Figure 3: Quick Installation Guide – Login Screen .......................................................................................6
Figure 4: Create User Extension – Extension Range ...................................................................................7
Figure 5: Create User Extension – Extensions .............................................................................................8
Figure 6: Create User Extension – Create New User ...................................................................................9
Figure 7: Create User Extension – Created Single User ..............................................................................9
Figure 8: Create User Extension – Batch Add User ...................................................................................10
Figure 9: Create User Extension – Create User Prompt ............................................................................10
Figure 10: Create User Extension – Single and Batch Add Extensions Created .......................................11
Figure 11: Provisioning with Zero Config – Auto Discovery........................................................................13
Figure 12: Provisioning with Zero Config – Extension Assignment ............................................................13
Figure 13: Provisioning with Zero Config – Manually Assigned Extension .................................................14
Figure 14: Provisioning with Zero Config – Extension Status.....................................................................14
Figure 15: Conference Bridge – Create New Conference Room ...............................................................15
Figure 16: Conference Bridge – New Conference Room Created .............................................................16
Figure 17: Conference Bridge – Conference in Progress...........................................................................16
Figure 18: IVR – Manage IVR .....................................................................................................................17
Figure 19: IVR – Create New IVR ...............................................................................................................18
Figure 20: IVR – Key Pressing Events........................................................................................................19
Figure 21: Analog Trunks – Create New Analog Trunk...............................................................................21
Figure 22: VoIP Trunks – Create New Register SIP Trunk .........................................................................22
Figure 23: VoIP Trunks – Advanced Settings..............................................................................................23
Figure 24: Status – Trunks ..........................................................................................................................23
Figure 25: Routes – Create Outbound Route .............................................................................................25
Figure 26: Routes – Create Inbound Route ................................................................................................26

P a g e | 4
UCM6200 Basic Configuration Guide
OVERVIEW
This document will provide instructions on how to set up a UCM6200 series from an out of the box state to a
fully functional state. This includes design considerations, creating user extensions, provisioning endpoints
with Zero-Config, conferencing, auto attendant configuration, analog/VoIP trunks, routing inbound/outbound
calls and voicemail/fax to email setup.
For detailed information in regard to parameters that are encountered in this guide, please check the
UCM6200 series User Manual
SETUP GUIDE SCENARIO
The image below shows the most typical setup where you have the UCM6200 series WAN port connected to
the Internet and the LAN side of the UCM6200 series providing DHCP.
We will use this scenario to setup a Grandstream GXP2135 which will be connected to the LAN side of the
UCM6200 series. There can also be a network switch connected to the LAN port of the UCM6200 series so
that there may be more than one device connected.
Figure 1: Typical UCM6200 Scenario

P a g e | 5
UCM6200 Basic Configuration Guide
QUICK INSTALLATION
Connecting the UCM6200
Figure 2: Quick Installation Guide for UCM6202
Access UCM6200 series Web Interface
Accessing the UCM6200 series web interface allows users to manage users and system settings locally as well
as remotely.
The IP address used to access the web UI depends on where the user’s computer is connected. If the computer
is connected to the same switch/router that the UCM6200 series WAN port is connected, then browse to the IP
address that is displayed on the UCM6200 series LCD. This address is the WAN IP. If the computer is
connected to the LAN side of the UCM6200 series, then users would browse to the default IP of the UCM6200
series which is 192.168.2.1. If connected successfully, the UCM6200 series login page will be displayed as
shown below.

P a g e | 6
UCM6200 Basic Configuration Guide
Figure 3: Quick Installation Guide – Login Screen

P a g e | 7
UCM6200 Basic Configuration Guide
CREATE USER EXTENSION
Configure Extension Range
First part of configuring the UCM6200 series should be about planning for expansion. Here are some questions
to think about when setting up extension ranges:
•How many users are in the office?
•Will there be departments within the office?
•Is this office interconnecting with another office?
Once there is a clear picture of how many users will be at each location, how departments are going to be
segmented and what is the expected growth of the company, a user can then configure the extension range.
Navigate to PBX Settings General Settings General.
Figure 4: Create User Extension – Extension Range

P a g e | 8
UCM6200 Basic Configuration Guide
In the figure above, the user extension range is set with a starting extension of 100 and ending at 195. This
allows up to 196 extensions to assign to users. We have also created a conference extension range from 196
to 199, which gives 4 conference bridges. Users can configure any extension range as they desire. Here we’ve
configured it to use three digit extensions with a leading 1.
Click “Save” at the bottom. Then remember to click on “Apply Changes” at the top so that our extension range
will be ready for the next steps.
Batch & Single User Creation
So now that there are extension ranges configured, we can now begin creating users to prepare for the
provisioning process. There are two methods of creating a user. One method would be creating a single user.
The other method would be creating a batch of users.
Steps on Adding Single User
1. Navigate to Extension / TrunkExtensions. For first time setups users will see “No Data”.
Figure 5: Create User Extension – Extensions
2. Click on “Add”.
3. Choose an Extension Type from the “Select Extension Type” dropdown.
4. On the “Create New Extension” screen, users can enter in quite a few options, but they are not required for
this tutorial. Click “Save” at the bottom of the page.

P a g e | 9
UCM6200 Basic Configuration Guide
Figure 6: Create User Extension – Create New User
After clicking “Save” the Extensions page will display with the single SIP extension that was just created. Here
the user has the ability to edit the extensions by clicking the at the right.
Figure 7: Create User Extension – Created Single User
Steps on Adding Batch of Users
1. Navigate to Extension / TrunkExtensions.
2. Click on “Add”.
3. Choose “Batch” from “Select Add Method”.

P a g e | 10
UCM6200 Basic Configuration Guide
4. At the “Create New Extension” dialog, the user can specify the “Extension” which is the start extension
number and the number of extensions to generate by setting the “Create Number”. In this tutorial, we will
have a starting extension of 101 and have the UCM6200 series generate 5 extensions with a password
randomly generated. This would create extensions 101, 102, 103, 104 and 105.
Figure 8: Create User Extension – Batch Add User
5. Click “Save” on top right to have the UCM6200 series generate the extensions.
6. Next, a prompt will appear asking “Are you sure you want to create users: 101, 102, 103, 104 105”. Click
“OK”.
Figure 9: Create User Extension – Create User Prompt
At this stage, the Extensions page should look similar to this: