Grandstream Networks GXP2200 User manual

Grandstream Networks, Inc.
www.grandstream.com
Grandstream Networks, Inc.
GXP2200
Enterprise Multimedia Phone for AndroidTM
User Manual

Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 1 of 156
GXP2200 User Manual
Index
GNU GPL INFORMATION.......................................................................... 10
CHANGE LOG..............................................................................................11
FIRMWARE VERSION 1.0.1.9 ...........................................................................................................11
FIRMWARE VERSION 1.0.3.2 ...........................................................................................................11
WELCOME .................................................................................................. 12
PRODUCT OVERVIEW............................................................................... 13
FEATURE HIGHTLIGHTS.................................................................................................................13
GXP2200 TECHNICAL SPECIFICATIONS........................................................................................14
INSTALLATION........................................................................................... 16
EQUIPMENT PACKAGING................................................................................................................ 16
CONNECTING YOUR PHONE.......................................................................................................... 16
GXP2200 EXTENSION BOARD GXP2200EXT ................................................................................17
SAFETY COMPLIANCES..................................................................................................................19
WARRANTY ......................................................................................................................................19
GETTING TO KNOW GXP2200 ................................................................. 20
USING THE TOUCHSCREEN...........................................................................................................20
IDLE SCREEN...................................................................................................................................21
SETTING UP HOME SCREEN................................................................................................... 21
ADDING IDLE SCREENS ..........................................................................................................22
DELETING IDLE SCREENS ......................................................................................................22
IDLE SCREEN ICONS ............................................................................................................... 23
ONSCREEN KEYBOARD.................................................................................................................. 25
USING THE KEYPAD........................................................................................................................28
USING THE MESSAGE WAITING INDICATOR................................................................................29
MANAGING STATUS BAR ................................................................................................................ 30
MAKING PHONE CALLS........................................................................... 33
REGISTERING SIP ACCOUNTS.......................................................................................................33
HANDSET, SPEAKER AND HEADSET MODE .................................................................................34
MAKING A CALL................................................................................................................................ 34
DIRECT IP CALL ............................................................................................................................... 37

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ANSWERING A CALL........................................................................................................................ 38
CALL HOLD.......................................................................................................................................41
CALL WAITING..................................................................................................................................42
CALL TRANSFER..............................................................................................................................42
5-WAY CONFERENCE......................................................................................................................45
VOICEMAIL（MESSAGE WAITING INDICATION）......................................................................... 48
CALL RECORDING...........................................................................................................................49
MUTE.................................................................................................................................................51
DND...................................................................................................................................................51
CALL FORWARD...............................................................................................................................51
MULTI-PURPOSE KEYS...................................................................................................................53
SHARED CALL APPEARANCE (SCA).............................................................................................. 53
CALL FEATURES..............................................................................................................................54
GXP2200 APPLICATIONS.......................................................................... 57
CUSTOMIZING IDLE SCREENS....................................................................................................... 57
ADDING AN ITEM TO IDLE SCREEN........................................................................................57
MOVING AN ITEM ON IDLE SCREEN....................................................................................... 58
REMOVING AN ITEM FROM IDLE SCREEN ............................................................................58
CHANGING IDLE SCREEN WALLPAPER.................................................................................59
MANAGING APPS AND WIDGETS...................................................................................................59
OPENING APPS.........................................................................................................................61
SWITCHING TO RECENTLY USED APP...................................................................................61
MANAGING APPS...................................................................................................................... 61
MANAGING DOWNLOADS........................................................................................................63
PLAYING WITH APPS....................................................................................................................... 64
BLACKLIST ................................................................................................................................64
BROSWER.................................................................................................................................68
CALCULATOR............................................................................................................................ 69
CALENDAR................................................................................................................................ 70
CALL HISTORY..........................................................................................................................71
CLOCK.......................................................................................................................................73
CONTACTS................................................................................................................................ 74
EMAIL......................................................................................................................................... 79
FILE MANAGER.........................................................................................................................81
GALLERY...................................................................................................................................82
GS MARKET............................................................................................................................... 83
IP LOCATION .............................................................................................................................85
LDAP BOOK...............................................................................................................................86
MEDIA PLAYER.......................................................................................................................... 88
MESSAGE.................................................................................................................................. 93

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MUSIC........................................................................................................................................ 97
SEARCH.....................................................................................................................................98
VOICE ASSIST......................................................................................................................... 100
VOICE DIALER......................................................................................................................... 103
VOICE RECORDER................................................................................................................. 104
CONNECTING TO NETWORK AND DEVICES....................................... 106
ETHERNET ..................................................................................................................................... 106
TURNING ETHERNET ON OR OFF........................................................................................ 106
CONFIGURING DHCP OR STATIC IP ..................................................................................... 106
WI-FI................................................................................................................................................ 106
TURNING WI-FI ON OR OFF................................................................................................... 106
ADDING WI-FI NETWORKS .................................................................................................... 107
BLUETOOTH................................................................................................................................... 107
TURNING BLUETOOTH ON OR OFF...................................................................................... 108
CHANGING BLUETOOTH DEVICE NAME.............................................................................. 108
PAIRING GXP2200 WITH A BLUETOOTH DEVICE ................................................................ 108
CONNECTING TO A BLUETOOTH DEVICE............................................................................ 109
SENDING AND RECEIVING FILES VIA BLUETOOTH............................................................ 109
DISCONNECTING A BLUETOOTH DEVICE ........................................................................... 109
UNPAIRING A BLUETOOTH DEVICE...................................................................................... 109
EHS HEADSET ................................................................................................................................110
USB ..................................................................................................................................................110
SD CARD..........................................................................................................................................111
GXP2200 WEB GUI SETTINGS................................................................112
ACCESSING GXP2200 WEB GUI....................................................................................................112
DEFINITIONS...................................................................................................................................114
STATUS PAGE DEFINITIONS..........................................................................................................114
STATUS/ACCOUNT STATUS....................................................................................................114
STATUS/NETWORK STATUS ...................................................................................................114
STATUS/SYSTEM INFO............................................................................................................115
ACCOUNT PAGE DEFINITIONS......................................................................................................115
ACCOUNT/GENERAL SETTINGS............................................................................................115
ACCOUNT/NETWORK SETTINGS...........................................................................................116
ACCOUNT/SIP SETTINGS .......................................................................................................117
ACCOUNT/CODEC SETTINGS................................................................................................119
ACCOUNT/CALL SETTINGS................................................................................................... 120
ADVANCED SETTINGS PAGE DEFINATIONS............................................................................... 124
ADVANCED SETTINGS/GENERAL SETTINGS...................................................................... 124
ADVANCED SETTINGS/CALL FEATURES ............................................................................. 124

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ADVANCED SETTINGS/VIDEO SETTINGS............................................................................ 125
ADVANCED SETTINGS/TONE GENERATOR......................................................................... 125
ADVANCED SETTING/MPK GENERAL SETTINGS (FOR MPK APP).................................... 126
ADVANCED SETTING/MPK LCD SETTINGS (FOR MPK APP).............................................. 126
MAINTENANCE PAGE DEFINATION.............................................................................................. 127
MAINTENANCE/NETWORK SETTINGS ................................................................................. 127
MAINTENANCE/TIME SETTINGS........................................................................................... 128
MAINTENANCE/WEB/SSH ACCESS....................................................................................... 129
MAINTENANCE/UPGRADE..................................................................................................... 129
MAINTENANCE/SYSLOG........................................................................................................ 131
MAINTENANCE/LOGCAT........................................................................................................ 131
MAINTENANCE/DEBUG.......................................................................................................... 131
MAINTENANCE/LANGUAGE................................................................................................... 132
MAINTENANCE/TR-069........................................................................................................... 132
MAINTENANCE/CONTACTS ................................................................................................... 132
MAINTENANCE/LDAP BOOK.................................................................................................. 133
MAINTENANCE/DEVICE MANAGER ...................................................................................... 135
GXP2200 LCD SETTINGS........................................................................ 137
OPENING SETTINGS ..................................................................................................................... 137
ACCOUNT PREFERENCE.............................................................................................................. 137
NETWORK ...................................................................................................................................... 138
SOUND............................................................................................................................................ 139
DISPLAY.......................................................................................................................................... 139
SECURITY SETTINGS.................................................................................................................... 139
APPLICATIONS............................................................................................................................... 140
ACCOUNT & SYNC......................................................................................................................... 140
STORAGE ....................................................................................................................................... 143
LANGUAGE & KEYBOARD............................................................................................................. 144
DATE & TIME................................................................................................................................... 144
ABOUT PHONE............................................................................................................................... 145
ADVANCED SETTINGS.................................................................................................................. 145
REBOOT.......................................................................................................................................... 146
UPGRADING AND PROVISIONING........................................................ 147
UPGRADE AND PROVISIOING CONFIGURATION ....................................................................... 147
CONFIRM UPGRAGE TO START................................................................................................... 148
UPLOAD FIRMWARE LOCALLY..................................................................................................... 148
UPGRADE VIA SD CARD ............................................................................................................... 150
NO LOCAL FIRMWARE SERVERS ................................................................................................ 150
CONFIGURATION FILE DOWNLOAD ............................................................................................ 151

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FACTORY FUNCTIONS AND FACTORY RESET................................... 153
FACTORY FUNCTIONS.................................................................................................................. 153
RESTORE TO FACTORY DEFAULT VIA LCD MENU..................................................................... 153
RESTORE TO FACTORY DEFAULT VIA THE WEB GUI................................................................ 154
RESTORE TO FACTORY DEFAULT VIA HARD KEYS................................................................... 155
EXPERIENCING THE GXP2200 APPLICATION PHONE....................... 156
Table of Tables
GXP2200 User Manual
Table 1: GXP2200 TECHNICAL SPECIFICATIONS .................................................................................14
Table 2: GXP2200 EQUIPMENT PACKAGING.........................................................................................16
Table 3: GXP2200 CONNECTORS...........................................................................................................17
Table 4: GXP2200EXT PACKAGING........................................................................................................17
Table 5: GXP2200 ONSCREEN ICONS ...................................................................................................23
Table 6: GXP2200 KEYPAD BUTTONS.................................................................................................... 29
Table 7: GXP2200 MWI LED STATUS......................................................................................................30
Table 8: GXP2200 Feature Code..............................................................................................................55
Table of Figures
GXP2200 User manual
Figure 1: GXP2200 Front View.................................................................................................................13
Figure 2: GXP2200 Back View..................................................................................................................16
Figure 3: GXP2200 Back View with GXP2200EXT...................................................................................18
Figure 4: GXP2200 Default Main Screen.................................................................................................. 20
Figure 5: GXP2200 Onscreen Menu......................................................................................................... 20
Figure 6: Set GXP2200 HOME Screen.....................................................................................................22
Figure 7: Delete GXP2200 Idle Screen..................................................................................................... 23

Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 6 of 156
Figure 8: GXP2200 Onscreen Keyboard - English Keyboard...................................................................26
Figure 9: GXP2200 Onscreen Keyboard - Chinese Input Method ............................................................26
Figure 10: GXP2200 Onscreen Keyboard - English Input Method............................................................26
Figure 11: GXP2200 Onscreen Keyboard - Lowercase ............................................................................27
Figure 12: GXP2200 Onscreen Keyboard - Uppercase............................................................................27
Figure 13: English Keyboard - Number and Symbols ...............................................................................27
Figure 14: Chinese Keyboard - Number and Symbols..............................................................................28
Figure 15: GXP2200 Keyboard................................................................................................................. 28
Figure 16: GXP2200 Status Bar................................................................................................................30
Figure 17: GXP2200 Status Bar - Notification...........................................................................................31
Figure 18: GXP2200 Status Bar - Process................................................................................................31
Figure 19: GXP2200 Status Bar - System Settings................................................................................... 32
Figure 20: GXP2200 Account Registration Status.....................................................................................33
Figure 21: GXP2200 Call Screen..............................................................................................................34
Figure 22: GXP2200 Call History Screen - One Entry Selected................................................................35
Figure 23: GXP2200 Contacts Screen...................................................................................................... 36
Figure 24: GXP2200 Messages Screen....................................................................................................36
Figure 25: Making Call Via Bluetooth Headset..........................................................................................37
Figure 26: Single Incoming Call................................................................................................................38
Figure 27: Multiple Incoming Calls............................................................................................................39
Figure 28: Auto Answer Option in Web GUI.............................................................................................. 40
Figure 29: Auto Answer Option in LCD .....................................................................................................40
Figure 30: Switching To Bluetooth Headset .............................................................................................. 41
Figure 31: Call On Hold.............................................................................................................................41
Figure 32: GXP2200 Multiple Calls Screen...............................................................................................42
Figure 33: Blind Transfer........................................................................................................................... 42
Figure 34: Auto Attended Transfer ............................................................................................................ 43
Figure 35: Auto Attended Transfer - Transferring......................................................................................44
Figure 36: Auto Attended Transfer - Split .................................................................................................. 44
Figure 37: Attended Transfer.....................................................................................................................45
Figure 38: GXP2200 Conference Screen .................................................................................................46
Figure 39: Invite Party to Conference ....................................................................................................... 46
Figure 40: 3-way Conference Call Established.........................................................................................47
Figure 41: New Voicemail Notification....................................................................................................... 48
Figure 42: Press Message Button to Retrieve Voicemail..........................................................................49
Figure 43: Start Voice Record................................................................................................................... 49
Figure 44: Recorded File Saved In SD Card.............................................................................................50
Figure 45: Stop Voice Record................................................................................................................... 50
Figure 46: Record Completed...................................................................................................................50
Figure 47: Call Forwarding on GXP2200 LCD.......................................................................................... 51
Figure 48: Call Forward - Unconditional.................................................................................................... 52

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Figure 49: Call Forward - Time Based ......................................................................................................52
Figure 50: Call Forward - Busy/No Answer............................................................................................... 53
Figure 51: GXP2200 MPK APP................................................................................................................. 53
Figure 52: GXP2200 Shared CallAppearance Web GUI Settings............................................................54
Figure 53:Add Item to Home Screen........................................................................................................57
Figure 54: Set Wallpaper From Live Wallpapers.......................................................................................59
Figure 55: Move ClockApp to Desktop.....................................................................................................60
Figure 56: Sort And Categorize Apps........................................................................................................60
Figure 57: Manage Application Screen..................................................................................................... 61
Figure 58: Running Application Screen..................................................................................................... 62
Figure 59: GXP2200 Downloads App .......................................................................................................63
Figure 60: GXP2200 Blacklist - Block History...........................................................................................64
Figure 61: GXP2200 Blacklist...................................................................................................................65
Figure 62:Add Number to Blacklist........................................................................................................... 65
Figure 63: ManuallyAdd Number to Blacklist............................................................................................66
Figure 64: Add Number From Contacts.....................................................................................................66
Figure 65: Add Number From Call History................................................................................................ 67
Figure 66: Delete Entry From Blacklist......................................................................................................67
Figure 67: Delete Entry From Blacklist......................................................................................................68
Figure 68: GXP2200 Web Browser...........................................................................................................68
Figure 69: GXP2200 Web Browser-Bookmarks........................................................................................ 69
Figure 70: GXP2200 Calculator - Basic Panel..........................................................................................69
Figure 71: GXP2200 Calculator - Advanced Panel...................................................................................70
Figure 72: View Calendar Events by Month..............................................................................................70
Figure 73: View Calendar Events by Day.................................................................................................. 71
Figure 74: GXP2200 Calendar Screen - Edit Event..................................................................................71
Figure 75: GXP2200 Call History - All Calls..............................................................................................72
Figure 76: GXP2200 Call History - Entry Details....................................................................................... 72
Figure 77: GXP2200 Call History - Entry Operations................................................................................ 73
Figure 78: GXP2200 Clock Screen...........................................................................................................74
Figure 79: GXP2200 Alarm Screen...........................................................................................................74
Figure 80: GXP2200 Contacts Screen...................................................................................................... 75
Figure 81: GXP2200 Contacts - New Contact...........................................................................................75
Figure 82: GXP2200 Contacts - Edit Contact............................................................................................76
Figure 83: GXP2200 Contacts - Storage Status........................................................................................ 77
Figure 84: GXP2200 Contacts - Import File.............................................................................................. 77
Figure 85: GXP2200 Contacts - Export File.............................................................................................. 78
Figure 86: GXP2200 Contacts - Download File ........................................................................................78
Figure 87: GXP2200 Contacts Options - Display Options......................................................................... 79
Figure 88: GXP2200 Contacts Options- Accounts ....................................................................................79
Figure 89: GXP2200 Email Setup Wizard - Set Up Email.........................................................................80

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Figure 90: GXP2200 Email Setup Wizard - Press Next For Quick Setup ................................................. 80
Figure 91: GXP2200 Email Setup Wizard - Press Manual Setup..............................................................81
Figure 92: GXP2200 Gallery..................................................................................................................... 83
Figure 93: GXP2200 GS Market - Game ..................................................................................................83
Figure 94: GXP2200 GS Market - Search App..........................................................................................84
Figure 95: GXP2200 GS Market - History.................................................................................................84
Figure 96: GXP2200 GS Market - Installed...............................................................................................85
Figure 97: GXP2200 GS Market - Confirm Uninstall.................................................................................85
Figure 98: GXP2200 Location...................................................................................................................86
Figure 99: GXP2200 LDAP Setting...........................................................................................................86
Figure 100: GXP2200 LDAP Search Result..............................................................................................87
Figure 101:Add LDAP Result To Local Phonebook..................................................................................87
Figure 102: GXP2200 Media Player .........................................................................................................88
Figure 103: GXP2200 Media Player - Scan..............................................................................................88
Figure 104: GXP2200 Media Player - Sort Music Files.............................................................................89
Figure 105: GXP2200 Media Player - Edit Music Files............................................................................. 89
Figure 106: GXP2200 Media Player - Music File Options......................................................................... 90
Figure 107: GXP2200 Media Player - Playing...........................................................................................90
Figure 108: GXP2200 Media Player - Lyrics.............................................................................................91
Figure 109: GXP2200 Media Player - Folder............................................................................................ 91
Figure 110: GXP2200 Media Player - Folder ............................................................................................92
Figure 111: GXP2200 Media Player - PlayList ..........................................................................................92
Figure 112: GXP2200 Media Player - Create New Playlist ....................................................................... 93
Figure 113: GXP2200 Media Player - Playlist Options.............................................................................. 93
Figure 114: GXP2200 Message................................................................................................................ 94
Figure 115: View Dialog............................................................................................................................ 94
Figure 116: Message Options...................................................................................................................95
Figure 117: GXP2200 Message - Send SMS............................................................................................95
Figure 118: GXP2200 Message – SMS Draft List.....................................................................................96
Figure 119: GXP2200 Message - Storage Status......................................................................................96
Figure 120: GXP2200 Music - Now Playing..............................................................................................97
Figure 121: GXP2200 Music - Now Playing: MENU Options....................................................................98
Figure 122: GXP2200 Search - Search on Web.......................................................................................98
Figure 123: GXP2200 Search - Search on GXP2200...............................................................................99
Figure 124: GXP2200 Search - Dial Number............................................................................................ 99
Figure 125: GXP2200 Voice Assist ......................................................................................................... 100
Figure 126: GXP2200 VoiceAssist - Call Number/Contact..................................................................... 101
Figure 127: GXP2200 VoiceAssist - Call Number/Contact Result.......................................................... 101
Figure 128: GXP2200 VoiceAssist - Search........................................................................................... 102
Figure 129: GXP2200 VoiceAssist - Search Result................................................................................ 102
Figure 130: GXP2200 VoiceAssist - Send Text...................................................................................... 103

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Figure 131: GXP2200 VoiceAssist - Send Text Result........................................................................... 103
Figure 132: GXP2200 Voice Dialer......................................................................................................... 104
Figure 133: GXP2200 Voice Dialer Result.............................................................................................. 104
Figure 134: GXP2200 Voice Recorder.................................................................................................... 105
Figure 135: GXP2200 Voice Recorder - Save File.................................................................................. 105
Figure 136: GXP2200 Web GUI - Login...................................................................................................112
Figure 137: GXP2200 Main Screen - IPAddress.....................................................................................113
Figure 138: GXP2200Account & Sync................................................................................................... 141
Figure 139: GXP2200 Account & Sync - Add An Account....................................................................... 141
Figure 140: GXP2200 Account & Sync - Sign In With GoogleAccount................................................... 142
Figure 141: GXP2200 Account & Sync - Linked With Google Account................................................... 142
Figure 142: Google Play Store Sign In With Linked Account................................................................... 143
Figure 143: Contacts Display Options - Choose Contacts To Display..................................................... 143
Figure 144: GXP2200 Storage................................................................................................................ 144
Figure 145: GXP2200 Upgrade Configuration via LCD........................................................................... 147
Figure 146: Start GXP2200 Upgrade...................................................................................................... 148
Figure 147: Upload GXP2200 Firmware via Web GUI............................................................................ 149
Figure 148: GXP2200 Firmware Uploading ............................................................................................ 149
Figure 149: GXP2200 Firmware Upload Done........................................................................................ 150
Figure 150: GXP2200 LCD - Factory Reset............................................................................................ 154
Figure 151: GXP2200 LCD - Confirm Factory Reset.............................................................................. 154
Figure 152: GXP2200 Web GUI - Confirm Factory Reset....................................................................... 155

Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 10 of 156
GNU GPL INFORMATION
GXP2200 firmware contains third-party software licensed under the GNU General Public License (GPL).
Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public
License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream web site from:
http://www.grandstream.com/support/faq/gnu_gpl.

Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 11 of 156
CHANGE LOG
This section documents significant changes from previous versions of GXP2200 user manuals. Only major
new features or major document updates are listed here. Minor updates for corrections or editing are not
documented here.
FIRMWARE VERSION 1.0.1.9
•This is the initial version.
FIRMWARE VERSION 1.0.3.2
•Software Matrix: System 1.0.3.2, Boot 1.0.3.1, Kernel 1.0.3.1, Recovery 1.0.3.1
•Hardware version: GXP2200 V2.2Aor higher, GXP2200EXT V1.3A
•Updated GXP2200EXT information. [GXP2200 EXTENSION BOARD GXP2200EXT]
•Updated GXP2200 onscreen keyboard information. [ONSCREEN KEYBOARD]
•Added new LED indicator status for screen off. [USING THE MESSAGE WAITING INDICATOR]
•Added video call support.
•Added USB camera support.
•Updated transfer behavior for auto attended transfer. [CALL TRANSFER]
•AddedAuto Conference information for 5 way conference. [5-WAY CONFERENCE]
•Added Call Recording support. [CALL RECORDING]
•Added MPKAPP support. [MULTI-PURPOSE KEYS]
•Added Broadsoft Shared Call Appearance support. [SHARED CALLAPPEARANCE (SCA)]
•Added Call Features support. [CALL FEATURES]
•Updated widgets and shortcuts information for idle screen. [ADDING AN ITEM TO IDLE SCREEN]
•Added LDAP support. [LDAP BOOK]
•Added Voice Assist support. [VOICE ASSIST]
•Added Voice Dialer support. [VOICE DIALER]
•Added Voice Recorder support. [VOICE RECORDER]
•Updated Web GUI option definitions for Broadsoft Call Center, SCA, BLF, Call Park Notification,
Hoteling features, Enable Call Features, Dial Plan Prefix and etc. [DEFINITIONS]
•AddedAccount & Sync. [ACCOUNT & SYNC]
•Added Storage. [STORAGE]
•Added generic XML file provisioning support. [CONFIGURATION FILE DOWNLOAD]
•Added ADB support.

Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 12 of 156
WELCOME
Thank you for purchasing Grandstream GXP2200 Enterprise Multimedia Phone for AndroidTM. GXP2200
represents the future of enterprise business telephones in modern Internet age. Featuring AndroidTM
operating system 2.3 and its vast number of 3rd party applications, a 480x272 capacitive touch screen TFT
LCD, dual Gigabit network ports, integrated PoE and Bluetooth. The GXP2200 delivers superior HD audio
quality, leading edge telephony features, integration of rich Web content with access to the rapidly growing
AndroidTM applications base and automated provisioning. Built with advanced security protection for
privacy, this enterprise application phone also features broad interoperability with most 3rd party SIP
based devices, IP PBX and major IMS platforms. The GXP2200 is an innovative smart desk phone loaded
with tremendous value for Web-integrated business communications as well as unprecedented power for
advanced custom business applications development and personalization.
This user manual is designed to help you understand how to configure and manage the GXP2200
Enterprise Application Phone. Besides demonstrating how to install this unit with ease, this manual will
explain how to fully utilize the phone’s voice calling features as well as explore all the built-in feature-rich
applications.
Caution:
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
Warning:
Please do not use a different power adaptor with the GXP2200 as it may cause damage to the products
and void the manufacturer warranty.
This document is subject to change without notice. The latest electronic version of this user manual is
available for download here:
http://www.grandstream.com/support
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for
any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.

Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 13 of 156
PRODUCT OVERVIEW
FEATURE HIGHTLIGHTS
•480x272 pixel capacitive touch screen TFT LCD
•HD wideband audio, superb full-duplex hands-free speakerphone with advanced acoustic echo
cancellation and excellent double-talk performance
•6 lines with up to 6 SIP accounts, up to 5-way conference, phonebook with up to 1000 contacts, call
history with up to 500 records
•Support Android operating system 2.3 and the vast number of 3rd party Android applications (including
Skype, Google Voice, Microsoft Lync Client, Youtube, Facebook, Twitter, Pandora, etc), advanced
SDK toolkit for custom business application development and deployment control
•Dual switched auto-sensing 10/100/1000Mbps network ports, PoE, Bluetooth, USB, SD, EHS
(Electronic Hook-Switch) with Plantronics headsets, capability to connect/power up to 4 cascaded
extension modules with LCD display (GXP2200 EXT)
•Automated provisioning using TR-069 or AES encrypted XML configuration file, TLS/SRTP/HTTPS for
advanced security and privacy
Figure 1: GXP2200 Front View

Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 14 of 156
GXP2200 TECHNICAL SPECIFICATIONS
Table 1: GXP2200 TECHNICAL SPECIFICATIONS
Protocols and
Standards
SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A
record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE,
LLDP,
LDAP, TR-069, 802.1x, TLS, SRTP
Network Interfaces Dual switched 10/100/1000Mbps ports with integrated PoE
Graphic Display 480x272 capacitive touch screen TFT LCD
Bluetooth Yes, integrated
Auxiliary Ports RJ9 headset jack (allowing EHS with Plantronics headsets), USB,
SD, extension
module port
Feature Keys
10 function keys for MUTE, HOLD, PHONEBOOK, MESSAGE, HEADSET,
TRANSFER, CONFERENCE, VOLUME, SPEAKERPHONE
, SEND/REDIAL, 4
Android navigations control keys for HOME, MENU, SEARCH, RETURN
Voice Codec Support for G.711u/a, G.722 (wide-band), G.729A/B in-band and out-of-band
DTMF (in audio, RFC2833, SIP INFO)
Audio Codec AAC, MP3, WMA, Real, Ogg-Vortis, FLAC
Video Decoder H.264 BP/MP/HP, H.263/H.263+, MPEG4, up to 1080p resolution
Telephony Features Hold, transfer, forward (unconditional/no-answer/busy), call park/pickup, 5-way
conference, shared-call-appearance (SCA)/bridged-line-appearance (BLA), virtual
BLF/speed-
dial extensions, downloadable phone book (XML, LDAP, up to 1000
items), call waiting, call log (up to 500 records), boss-secretary virtual button,
flexible dial plan, hot desking, personalized music ringtones,
server redundancy
and fail-over
Sample
Applications
Skype, Google Voice, Microsoft LYNC, Web browser, Adobe Flash, Facebook,
Twitter, Youtube, news, weather, stock, Internet Radio, Pandora, Last.fm, Yahoo
Flickr, Photobucket, alarm clock, Google Calendar,
mobile phone data
import/export via Bluetooth, etc.
API/SDK available for advanced custom
application development
Applications
Deployment Allow various Android operating system
2.3 compliant applications to be
developed, downloaded and run in the embedded device with provisioning control
HD Audio Yes, HD handset and speakerphone with support for wideband audio
Extension Module Yes, can power up to 4
GXP2200EXT modules which feature a 128x384 graphic
LCD, 20 quick-dial/BLF keys with dual-
color LED, 2 navigation keys, and less than
1.2W power consumption per unit
Base Stand Yes, integrated stand with 2 adjustable angles
QoS Layer 2 (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS

Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 15 of 156
Security User and administrator level passwords, MD5 and MD5-
sess based
authentication, 256-
bit AES encrypted configuration file, TLS, SRTP, HTTPS,
802.1x media access control
Multi-language English, German, Italian, French, Spanish, Portuguese, Russian, Croatian,
Chinese, Korean, Japanese, etc
Upgrade and
Provisioning
Firmware upgrade via TFTP/HTTP/HTTPS or local HTTP upload, mass
provisioning using TR-069 or AES encrypted XML configuration file
Power and Green
Energy Efficiency Universal power adapter: Input: 100-240VAC 50-60Hz; Output: 12VDC, 1.5A(supplying power for up to 4 cascaded GXP2200EXT);
Integrated Power-over-Ethernet (802.3af, class 0);
Max power consumption 10W (power adapter, no GXP2200EXT), 12W (PoE, no
GXP2200EXT), or 18W (power adapter only, with 4 cascaded GXP2200EXT)
Physical Unit dimension: 188mm (W) x 210mm (H) x 85mm (D) (handset onhook)
Unit weight: 0.86kg
Package weight: 1.42kg
Temperature and
Humidity Operating: 32 - 104oF / 0 - 40oC, 10-90% (non-condensing); Storage: 14 - 140oF / -10 - 60oC
Package Content GXP2200 phone, handset with cord, universal power su
pply, network cable, quick
installation guide
Compliance FCC Part 15 (CFR 47) Class B; EN55022 Class B, EN55024, EN61000-3-2,
EN61000-3-3, EN60950-1; AS/NZS CISPR 22 Class B, AS/NZS CISPR 24, RoHS;
UL 60950 (power adapter)

Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 16 of 156
INSTALLATION
EQUIPMENT PACKAGING
Table 2: GXP2200 EQUIPMENT PACKAGING
Main Case Yes (1)
Handset Yes (1)
Phone Cord Yes (1)
Power Adaptor Yes (1)
Ethernet Cable Yes (1)
Phone Stand Yes (1)
Quick Installation Guide Yes (1)
CONNECTING YOUR PHONE
Figure 2: GXP2200 Back View
Handset Port
12V Power
USB Port
EXT Port
Phone Stand
EXT Connecting Slot
SD Card Slot
Headset Port
PC Port
LAN Port

Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 17 of 156
Table 3: GXP2200 CONNECTORS
SD Card Slot SD Card Slot
USB Port USB devices can be connected via the USB port. For example
, you can connect a
USB flash drive to save captured pictures or use a USB keyboard or mouse for the
web browser
Headset Port RJ9 headset connector port (supporting EHS with Plantronics headset)
Handset Port RJ9 handset connector port
PC Port 10/100/1000Mbps RJ-45 port connecting to PC
LAN Port 10/100/1000Mbps RJ-45 port connecting to Ethernet
Power Jack 12V DC Power connector port
EXT Port RJ11 connector port to connect the GXP2200 Extension Board
To set up the GXP2200, follow the steps below:
1. Attach the phone stand to the back of the phone where there is a slot for the phone stand. Upper part
and bottom part are available for two angels;
2. Connect the handset and main phone case with the phone cord;
3. Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or a router (LAN side of the
router) using the Ethernet cable;
4. Connect the 12V DC output plug to the power jack on the phone; plug the power adapter into an
electrical outlet. If PoE switch is used in step 3, this step could be skipped;
5. The LCD will display the booting up screen. Before continuing, please wait for the main screen display
to show up.
GXP2200 EXTENSION BOARD GXP2200EXT
The GXP2200 extension module (GXP2200EXT) is an ideal solution for the busy enterprise environment
looking to add the ability to receive and dispatch calls efficiently. Each extension module has 20
programmable buttons, Left and Right buttons, supporting 40 Multiple Purpose Keys to be configured.
GXP2200 supports up to 4 extension modules, adding 160 fully programmable phone extensions to the
phone.
Table 4: GXP2200EXT PACKAGING
GXP2200EXT Main Case Yes (1)
GXP2200EXT Stand Yes (1)

Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 18 of 156
RJ11-RJ11 Cable Yes (1)
Connector Plate Yes (1)
Screws Yes (4)
Quick Installation Guide Yes (1)
Note:
The GXP2200EXT is an additional accessory for the GXP2200 and is not included in the GXP2200 box.
To set up the GXP2200EXT with GXP2200, please follow the steps below:
1. On the back of GXP2200 and the GXP2200EXT, there are slots for connector plate. Attach the
connector plate between the slots for GXP2200 and the GXP2200EXT;
2. Apply the screws provided and securely tighten them in (See Figure 3: GXP2200 Back View with
GXP2200EXT);
3. Connect the GXP2200EXT to GXP2200 via the EXT port using the RJ11-RJ11 cable provided;
4. Install the phone stand on GXP2200 and the GXP2200EXT;
5. Power up the GXP2200. The GXP2200EXT will show the booting up screen with version information
and connecting status;
6. After successfully booting up, the GXP2200EXT will stay in idle. Press and hold the Left button for 3 to
5 seconds to check the version information and status.
Figure 3: GXP2200 Back View with GXP2200EXT

Firmware Version 1.0.3.2 GXP2200 USER MANUAL Page 19 of 156
The GXP2200EXT can be configured via the web GUI of the GXP2200 connected. After successfully
configured, on the GXP2200EXT, press Left or Right button users could browse all the MPK's status in
different pages.
For more information on installing, connecting and configuring the GXP2200EXT with GXP2200, please
refer to the GXP2200EXT user manual:
http://www.grandstream.com/support
SAFETY COMPLIANCES
The GXP2200 phone complies with FCC/CE and various safety standards. The GXP2200 power adapter
is compliant with the UL standard. Use the universal power adapter provided with the GXP2200 package
only. The manufacturer’s warranty does not cover damages to the phone caused by unsupported power
adapters.
WARRANTY
If the GXP2200 phone was purchased from a reseller, please contact the company where the phone was
purchased for replacement, repair or refund. If the phone was purchased directly from Grandstream,
contact the Grandstream Sales and Service Representative for a RMA (Return Materials Authorization)
number before the product is returned. Grandstream reserves the right to remedy warranty policy without
prior notification.
Warning:
Use the power adapter provided with the phone. Do not use a different power adapter as this may damage
the phone. This type of damage is not covered under warranty.