GreenTech pureAir 3000 User manual

Owner’s Manual

2
TABLE OF CONTENTS
PRODUCT CONTENTS ..........................................................2
RECORDS ...................................................................2
ABOUT ......................................................................3
SPECIFICATIONS ..............................................................3
IMPORTANT SAFETY INSTRUCTIONS ...............................................4
DIAGRAMS ...............................................................5 - 8
SETTING UP ..................................................................9
DISPLAY NOTIFICATIONS ........................................................9
INITIAL SETTINGS .............................................................10
CONTROLS .................................................................11
DISASSEMBLY............................................................12 - 13
ASSEMBLY ..............................................................14 - 15
CLEANING..................................................................16
TROUBLESHOOTING ..........................................................17
WARRANTY .................................................................19
RECORDS
Please record the name and phone number of your Dealer.
Name: ________________________________________________________________________
Phone #: ______________________________________________________________________
Please record the serial number of your pureAir 3000.
Serial #: _______________________________________________________________________
PRODUCT CONTENTS
This package contains:
1 pureAir 3000® Whole Home Air Purier
1Quick Start Card
1DC POWER ADAPTER
1POWER CORD
1 Owner’s Manual
1 REMOTE with Batteries
Read all instructions carefully in user manual before operating air purier.

3
SPECIFICATIONS
ABOUT
Model Number ..........................................PUREAIR3000-BK-US
Power Input .......................................100-240 VAC 50/60Hz 2.5A
Power Usage ............................... 22 Watts (Normal) 38 Watts (High)
Product Dimensions ...............................12.25” H x 8.88“W x 10.75” D
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31.12 cm H x 22.55 cm W x 27.31 cm D
Product Weight .......................................................11 lb
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 kg
Warranty..................................One Year Manufacturer’s Warranty
pureAir active air purifiers provide a cleaner indoor environment, improving indoor air
quality.
pureAir 3000 has a broad range of air purication technologies:
• Ionization to go out and charge harmful particulates, causing them to clump together
and drop out of your breathing space.
• Activated oxygen (Ozone) attaches itself to contaminants at the molecular level,
destroying them. This process eliminates the contaminant while reverting the activated
oxygen back to oxygen.
• Active Radiant Catalysis, or ARC®, a proprietary form of photocatalytic oxidation (PCO)
that uses ultraviolet energy to activate a catalyst that converts water vapor into
advanced oxidation products (AOPs) to continuously clean your space.
The result of these technologies is a reduction of odors, allergens, and other volatile organic
compounds.
Regular cleanings and only once-per-year part replacement makes it simple and
affordable to keep your home clean.
GreenTech Environmental wants you to have the best experience with our product. Contact
us anytime by visiting www.GreenTechEnv.com/Support.
Don’t forget to register your warranty, while you’re thinking about it, at
www.GreenTechEnv.com/Warranty. We’re here for you.

4
IMPORTANT SAFETY INSTRUCTION
WARNINGS
CAUTIONS
When using electrical appliances, basic precautions should always be followed to
reduce the risk of re, electric shock, and injury to persons.
NEVER operate the unit near a heat source, open ame, ammable/combustible uids,
or sources of liquids.
DO NOT operate the unit unless all parts (including ARC CELL, OZONE PLATE, FILTER
ASSEMBLY, and REAR COVER) are properly installed.
The unit should be powered OFF and the POWER CORD disconnected whenever
cleaning or servicing.
The unit is not intended for outdoor use.
DO NOT use any product with a damaged cord or plug, or if the product malfunctions,
is dropped, or is at all damaged. Keep cord away from heated surfaces.
DO NOT run power cords under carpets or rugs. Arrange the power cord to avoid
being tripped over.
DO NOT view the ultraviolet light directly when the unit is powered and in operation
as it may result in severe eye injury. The lamp is not directly visible when mounted in
assembled unit.
DO NOT use AWAY MODE in spaces occupied by human beings or pets. Allow for
2 hours following treatment in AWAY MODE prior to returning. Temporary adverse
eactions such as throat irritation, coughing, chest pain, or shortness of breath may be
caused by excessive levels of ozone. Check th at unit is turned off and further ventilate
space prior to returning. If adverse reactions persists, seek medical attention and
discontinue use of device.
ARC Cell contains Hg (Mercury) and should be disposed of according to disposal laws.
Find disposal centers at www.earth911.org. DO NOT handle if broken or hot.
DO NOT use device in HIGH MODE during planned activity of heavy exertion such as
exercising.
DO NOT adjust the square footage setting in to exceed the square footage of the
space being treated.
DO NOT block the ventilation or lters.
DO NOT place unit directly facing sitting or sleeping areas.

5
Front of Unit
1. IONIZATION NEEDLE
2. FRONT GRILLE SCREWS
3. FRONT GRILLE
4. CONTROL PANEL
Side of Unit
5. REAR COVER
6. UNIT REAR
7. UNIT FRONT
Rear of Unit
8. REAR COVER SCREW
9. DC POWER ADAPTER INLET
DIAGRAMS - UNIT EXTERIOR
Front of Purifier
1. Ionization Needle
2. Front Grille Screws
3. Front Grille
4. Control Panel
Side of Purifier
5. Rear Cover
6. Purifier Rear
7. Purifier Front
Rear of Purifier
8. Rear Cover Screw
9. Power Adapter Inlet
3
1
4
2
5
6 7
8
9

6
DIAGRAMS - UNIT INTERIOR/POWER ADAPTER
Rear - Rear Cover Removed
1. Brass Thumbscrews
2. Filter Assembly
3. Filter Assembly Clasps
Rear - Filter Assembly Removed
4. PCO Cell
5. PCO Cell Nuts
6. PCO Cell Connector
7. Purification Plate
Power Adapter & Cord
8. Power Cord
9. Power Cord Plug
10. Power Adapter
11. Power Adapter Plug
1
2
3
4
5
6
7
8
9
10
11
Rear with REAR COVER Removed
1. BRASS THUMBSCREWS
2. FILTER ASSEMBLY
3. FILTER ASSEMBLY TABS
Rear with FILTER ASSEMBLY Removed
4. ARC CELL
5. ARC CELL RETAINING NUTS
6. ARC CELL CONNECTOR
7. PURIFICATION PLATE
DC POWER ADAPTER & POWER CORD
8. POWER CORD
9. POWER CORD PLUG
10. DC POWER ADAPTER
11. DC POWER ADAPTER PLUG

7
DIAGRAMS - CONTROLS
Control Panel & Remote
1. Power Button
2. Sleep Mode Control
3. Fan Speed Control
4. Reminder Reset
5. Infrared Receiver
6. Purifier Level Control
7. Away Mode Toggle
8. Normal/High Mode Toggle
1
1 2
3
36
6
4
5
78
7
8
CONTROL PANEL & REMOTE
1. POWER BUTTON
2. SLEEP MODE CONTROL
3. FAN SPEED CONTROL
4. REMINDER RESET BUTTON
5. INFRARED RECEIVER
6. PURIFIER LEVEL CONTROL
7. AWAY MODE TOGGLE
8. NORMAL/HIGH MODE TOGGLE

8
DIAGRAMS - DISPLAY
DISPLAY
1. FAN SPEED INDICATOR
2. MODE SPECIFIC DISPLAY
3. MODE INDICATOR
4. PURIFICATION LEVEL WARNING
5. MAINTENANCE REMINDERS
6. AWAY MODE WARNING
Here’s how the DISPLAY appears when in each of the modes.
1 3 6
2 4
5
ARC (Normal)High ModeAway Mode
LCD Display
1. Fan Speed Indicator
2. Mode Specific Display
3. Mode Indicator
4. Purification Level Warning
5. Maintenance Reminders
6. Away Mode Warning
1 3 6
2 4
5
ARC (Normal)High ModeAway Mode
LCD Display
1. Fan Speed Indicator
2. Mode Specific Display
3. Mode Indicator
4. Purification Level Warning
5. Maintenance Reminders
6. Away Mode Warning

9
SETTING UP
This is going to be easy.
1. Unpack your pureAir 3000
Remove everything from the box. Check and make sure you have everything listed in
“PRODUCT CONTENTS” on page 2. Keep your packaging in case you need to return or
exchange your unit. When you are satised with your unit, please recycle the box and
properly dispose of all other packaging materials.
2. Select a location for your pureAir 3000
There are several things to consider when selecting a location. First, nd a common
room that contains an HVAC return or adjoining a hallway that has an HVAC return.
Ideally, locate the unit within twelve to twenty four inches (12”-24”) of the ceiling, on a
bookcase, shelf, or mounting bracket. Make sure that there is nothing within three inches
(3”) of the rear of the unit for proper air ow. Point the unit towards the center of the
room. Never place an operating unit on the oor.
3. Place your pureAir 3000 and plug it in
Check to make sure your unit is secure. Falling units can cause serious headaches! Unravel
the cord attached to your DC POWER ADAPTER and your POWER CORD. Plug the DC
POWER ADAPTER PLUG into the rear of the unit, then plug the POWER CORD into the wall.
Make sure the POWER CORD is securely seated in the DC POWER ADAPTER and that the
green indicator light on the DC POWER ADAPTER is lit, showing that it properly connected.
MAINTENANCE REMINDERS
“REPLACE CELL”
When “REPLACE CELL” appears, the ARC CELL has stopped functioning and must
be replaced. Contact your dealer or www.GreenTechEnv.com/Support to order a
replacement. Once a replacement has been obtained, follow the instructions in
“DISASSEMBLY” and “ASSEMBLY” (pages 12-15) to replace your old ARC CELL.
Note that the ARC CELL relies upon ultraviolet (UV) energy to power the catalytic
reaction. Over time, the UV energy output degrades. For this reason, the ARC CELL should
be replaced after one (1) year of continuous operation (9000 hours) regardless of the
presence of the “REPLACE CELL” maintenance reminder.
“PERFORM CLEANING”
“PERFORM CLEANING” will display once the unit has been run for 30 days total running time
and the unit requires a complete cleaning. Follow the instructions in “CLEANING” on page 16.
The unit should be powered OFF and the POWER CORD disconnected whenever
cleaning or servicing.
ARC Cell contains Hg (Mercury) and should be disposed of according to disposal laws.
Find disposal centers at www.earth911.org. DO NOT handle if broken or hot.

10
INITIAL SETTINGS
Before using your pureAir 3000 you will need to find the area (or square footage) of the
environment. To do this accurately, take into account all connected rooms with open
doorways (the cleaning does not flow through closed doors). The pureAir 3000 can
clean up to 3,000 square feet* of space.
*Based on average ceiling height of 8.5’ and open floor plan and/or adjoining rooms for
single level dwelling.
Once you have determined an ideal location for your unit and calculated the area of
the environment:
1. Connect the POWER CORD to the DC POWER ADAPTER and the DC POWER
ADAPTER PLUG into the unit. (Check to be sure your power supply is properly
assembled. The POWER CORD should be inserted far enough into the DC POWER
ADAPTER so that a space of only about 1/8 in. is left between the widest part of the
POWER CORD and the edge of the DC POWER ADAPTER.)
2. Insert the Power Plug into the wall outlet.
3. Turn the unit on and set it to NORMAL MODE (ARC) (see CONTROLS)
4. Leave the unit on NORMAL MODE (ARC) for at least 24 hours to begin with.
5. After 24 hours, set the unit to HIGH MODE and set the square footage to 250 square feet.
6. Gradually increase the square footage setting every 12 - 24 hours until you reach
the accurate square footage of your area which you calculated in the beginning
steps. Note: Using the unit at a setting less than the square footage of the area
being treated is acceptable and may be desirable in an environment relatively
free of pollutants.
7. If you reach your recommended square footage and still notice an unpleasant
odor from your space, consider using AWAY MODE for an extra cleaning boost.
(See page 11 for AWAY MODE instructions.)

11
CONTROLS
Turning the unit ON/OFF
Press the POWER BUTTON on the CONTROL PANEL or REMOTE to turn the unit on. The unit
will initially be set to NORMAL MODE (ARC). Press the POWER BUTTON once more to turn
the power off.
Using NORMAL MODE (ARC)
Press NORMAL/HIGH MODE TOGGLE until “ARC” is shown in the MODE SPECIFIC DISPLAY.
• Square footage not available in “NORMAL MODE (ARC)”
• To control the fan speed: Use FAN SPEED CONTROL.
Using HIGH MODE
Press the NORMAL/HIGH MODE TOGGLE and verify that “HIGH MODE” is shown in the
MODE INDICATOR.
• To set the square footage on the DISPLAY:
Use PURIFIER LEVEL CONTROL (See “INITIAL SETTINGS” page 10).
• To control the fan speed: Use FAN SPEED CONTROL.
Never adjust setting to exceed square footage of ventilated space being treated.
Using AWAY MODE
Press the AWAY MODE TOGGLE and verify that “AWAY MODE” is shown in the MODE INDICATOR.
• To set the AWAY MODE TIMER: press the AWAY MODE TOGGLE. Each press of the
AWAY MODE TOGGLE adds two hours to the AWAY MODE TIMER.
• Select 2:00, 4:00, 6:00, or 8:00 hours.
• Pressing AWAY MODE once when the AWAY MODE TIMER shows 8:00 will revert the unit
back to the mode it was in before you pressed the AWAY MODE TOGGLE.
• Please allow for 2 hours following AWAY MODE treatment ending prior to entering.
Using SLEEP MODE
If the light produced by the DISPLAY and CONTROL PANEL causes a distraction, such as
when sleeping or viewing your television, simply press the SLEEP MODE CONTROL on the
REMOTE and the lighting will cycle through: low brightness, off, high brightness.
DO NOT use AWAY MODE in spaces occupied by human beings or pets. Allow for 2
hours following treatment in AWAY MODE prior to re-entering. Temporary adverse
reactions such as throat irritation, coughing, chest pain, or shortness of breath may
be caused by excessive levels of ozone. If irritation occurs, check that unit is turned
off and further ventilate space prior to returning. If adverse reaction persists, seek
medical attention and discontinue use of device.

12
DISASSEMBLY
Tools Required
You will need a #2 Phillips screwdriver.
Workspace Recommendations
A counter top or flat surface is ideal for disassembling/assembling your unit. You will
need 2ft x 3ft of clean, accessible workspace. It is recommended to use a small bowl or
cup to hold any screws so they are not lost during the process.
Disassembly Instructions
1. Turn the unit off.
2. Remove the POWER CORD PLUG from the wall and the DC POWER ADAPTER PLUG
from the rear of the unit.
3. Clean exterior of unit if necessary (see “CLEANING” page 16).
Removing the REAR COVER:
1. Using your screw driver, remove the REAR COVER SCREW from the REAR COVER
(above the DC POWER ADAPTER INLET). Place the REAR COVER SCREW where you
will find it easily during reassembly.
2. Squeeze the sides of the REAR COVER until they release and tilt the REAR COVER
slightly upwards and pull directly away from the unit. Clean with compressed air or
a damp cloth. Set the REAR COVER aside.
Removing the FILTER ASSEMBLY:
1. Remove BRASS THUMBSCREWS from the top corners of the FILTER ASSEMBLY.
2. Place BRASS THUMBSCREWS where you will find them easily during reassembly.
3. Grasp the top of the FILTER ASSEMBLY and tilt away from the unit. Clean if necessary
(see “CLEANING” page 16) and set the FILTER ASSEMBLY aside. Lift FILTER ASSEMBLY
TABS on either side of FILTER ASSEMBLY to remove the rim and access the separate
honeycomb, foam, and mesh layers.
The unit should be powered OFF and the POWER CORD disconnected whenever
cleaning or servicing.
Refer to the Diagram Section (Pg. 5-6) for further illustrations of part names and locations.

13
DISASSEMBLY
Removing the PURIFICATION PLATE:
Grasp the PURIFICATION PLATE on the ceramic portion and gently pull it out of the grooves
on the sides. Clean (see “CLEANING” page 16) and set the PURIFICATION PLATE aside.
Removing the ARC CELL:
1. Locate the ARC CELL CONNECTOR on the right of the rear of the unit almost
halfway up the unit (beside the PURIFICATION PLATE slot). Squeeze the tabs on the
top and bottom of the ARC CELL CONNECTOR and pull gently until free from the
ARC CELL CONNECTOR outlet.
2. Remove the ARC CELL RETAINING NUTS from the Screw Posts on the right and left
below the ARC CELL. Place the ARC CELL RETAINING NUTS where you will find them
easily during reassembly.
3. Gently slide the ARC CELL out of the unit. Clean (see “CLEANING” page 16) and set
the ARC CELL aside.
Clean the interior of the unit (see “CLEANING” page 16).
Removing the FRONT GRILLE:
1. Locate the four FRONT GRILLE SCREWS in the two upper corners of the FRONT
GRILLE. Using your screw driver, carefully remove the two FRONT GRILLE SCREWS.
Place the FRONT GRILLE SCREWS where you will find them easily during reassembly.
2. Remove the FRONT GRILLE by tilting the top away from the unit until the FRONT
GRILLE can be lifted free. Ensure that the IONIZATION NEEDLE (in the top center of
the front of the unit) is not damaged. Clean the FRONT GRILLE if necessary (using
compressed air, vacuum cleaner, damp cloth or warm soapy water) and set the
FRONT GRILLE aside.
3. Clean the IONIZATION NEEDLE if necessary (see “CLEANING” page 16).
The unit should be powered OFF and the POWER CORD disconnected whenever
cleaning or servicing.
ARC Cell contains Hg (Mercury) and should be disposed of according to disposal laws.
Find disposal centers at www.earth911.org. DO NOT handle if broken or hot.
Refer to the Diagram Section (Pg. 5-6) for further illustrations of part names and locations.

14
Refer to “TOOLS & WORKSPACE” from “DISASSEMBLY” on Page 12
Installing the FRONT GRILLE:
1. Gently set the bottom of the FRONT GRILLE in place on the lower front of the unit
and swing the top of the FRONT GRILLE into place, being careful not to damage
the IONIZATION NEEDLE at the top center of the front of the unit.
2. Insert the two FRONT GRILLE SCREWS one at a time until they are in place, but not
tight. After both FRONT GRILLE SCREWS are in place, tighten them carefully.
Installing the ARC CELL:
1. Position the ARC CELL inside the unit so that the two tabs are on the bottom of the ARC
CELL. Ensure the holes in the two tabs t over the two screw posts. Screw the ARC CELL
RETAINING NUTS onto the screw posts until they are snug.
2. Align the ARC CELL CONNECTOR to the ARC CELL CONNECTOR outlet and insert gently
until the tabs at the top and bottom of the ARC CELL CONNECTOR snap into place,
holding it in the ARC CELL CONNECTOR outlet.
Installing the PURIFICATION PLATE:
1. Holding the PURIFICATION PLATE by the ceramic portion, slowly insert it into the
PURIFICATION PLATE slot, ensuring that the PURIFICATION PLATE is sliding into the
grooves on either side.
NOTE: About halfway in, the PURIFICATION PLATE connectors are parted. Continue
sliding the PURIFICATION PLATE into the PURIFICATION PLATE slot until there is
approximately one inch of the PURIFICATION PLATE remaining outside of the
PURIFICATION PLATE slot and significant resistance is met. Be careful not to force
the PURIFICATION PLATE further into the PURIFICATION PLATE slot as this could
seriously damage your unit.
ASSEMBLY
ARC Cell contains Hg (Mercury) and should be disposed of according to disposal laws.
Find disposal centers at www.earth911.org. DO NOT handle if broken or hot.
The unit should be powered OFF and the POWER CORD disconnected whenever
cleaning or servicing.
Refer to the Diagram Section (Pg. 5-6) for further illustrations of part names and locations.

15
ASSEMBLY
Installing the FILTER ASSEMBLY:
1. Hold the FILTER ASSEMBLY with the larger flat side (where the honeycomb layer of
the filter is visible) facing the interior of the unit.
2. Insert the bottom of the FILTER ASSEMBLY into the tabs on the rear of the unit and
then seat the FILTER ASSEMBLY on the rear of the unit. (NOTE: If the user fails to insert
the FILTER ASSEMBLY into the tabs appropriately, disassembling the unit in the future
could be extremely difficult.)
3. Screw the two BRASS THUMBSCREWS into their holes at the top corners of the FILTER
ASSEMBLY.
Installing the REAR COVER:
1. Place the tabs at the top of the REAR COVER into the holes above the top of the
FILTER ASSEMBLY then swing the REAR COVER flat against the rear of the unit and
press until the tabs on the inner sides of the REAR COVER click into place in the unit.
2. Carefully insert the REAR COVER SCREW into its hole on the REAR COVER (above the
POWER CORD Port) and tighten.
Installing the POWER CORD:
1. Insert the DC POWER ADAPTER PLUG into the rear of the unit.
2. Ensure the POWER CORD is properly connected to the DC POWER ADAPTER.
3. Insert the POWER CORD PLUG into a wall outlet.
Turning the unit ON:
1. Press the POWER BUTTON.
2. The unit will be set to NORMAL MODE (ARC) once again. Ensure that the unit’s settings
are adjusted to suit your preferences (see “CONTROLS” on page 11).
The unit should be powered OFF and the POWER CORD disconnected whenever
cleaning or servicing.
Refer to the Diagram Section (Pg. 5-6) for further illustrations of part names and locations.

16
CLEANING
Your unit should be cleaned at least monthly to keep it running at peak performance, but more
often if its operating environment is heavily contaminated.
Cleaning the Unit (Exterior):
Wipe down the exterior with a damp cloth or use compressed air or a vacuum to remove dust.
Cleaning the FILTER ASSEMBLY
You may use clean water or compressed air to clean your FILTER ASSEMBLY once it has been
disassembled (see “DISASSEMBLY” on page 12). After disassembling your unit, the three lters
(mesh, foam, and honeycomb) should be removed and cleaned separately. If using water, you
must allow the lters to dry separately before reassembly. When reassembling, the Honeycomb
Filter goes in rst, then the Foam Filter, and nally the thin Mesh Filter. Lastly, reattach the rim to the
FILTER ASSEMBLY.
Cleaning the IONIZATION NEEDLE
Using a cotton swab, apply a small amount of clear alcohol-based cleaner (or rubbing alcohol)
to the IONIZATION NEEDLE. You may also use compressed air to blow off any dust that may
accumulate near the IONIZATION NEEDLE.
Cleaning the ARC CELL
Using a compressed air or a vacuum cleaner, blow and/or vacuum the dust out of the ARC CELL.
Do not use any liquid to clean the ARC CELL. Do not disassemble the ARC CELL.
Cleaning the PURIFICATION PLATE
Using white vinegar or a solution of equal parts warm water and clear ammonia, soak the
PURIFICATION PLATE for 8-10 hours but do not exceed 12 hours. Using a soft-bristle brush, scrub the
wire mesh to remove debris. Rinse thoroughly. Allow the PURIFICATION PLATE to dry completely
before reinstalling. Use a soft cloth and rubbing alcohol to clean the contacts on the interior of
the unit that touch the PURIFICATION PLATE.
Cleaning the Unit (Interior)
Using a damp cloth, a clear alcohol-based cleaner, compressed air or a vacuum cleaner,
carefully clean the walls and components inside of the unit only after completing the disassembly
procedures found in DISASSEMBLY on pages 12 - 13.
Resetting the “PERFORM CLEANING” Maintenance Reminder
To reset the “PERFORM CLEANING” maintenance reminder, press and hold the REMINDER RESET
BUTTON until the reminder goes away. It will return after 30 days of use.
The unit should be powered OFF and the POWER CORD disconnected whenever
cleaning or servicing.
Review the Disassembly and Assembly Section (Pg. 12-15) before performing and
cleaning and maintenance to prevent damage to the unit.
ARC Cell contains Hg (Mercury) and should be disposed of according to disposal laws.
Find disposal centers at www.earth911.org. DO NOT handle if broken or hot.
For proper operation, the unit should be cleaned at least once per month.

17
TROUBLESHOOTING
The unit fails to turn on
1. Verify that the POWER PLUG is plugged into an operational wall outlet.
2. Ensure that the POWER CORD is fully inserted (leaving less than an 1/8”) into the DC
POWER ADAPTER and the green light on the DC POWER ADAPTER is illuminated.
3. Ensure that the DC POWER ADAPTER PLUG is fully seated in the DC POWER ADAPTER INLET.
4. Verify the POWER BUTTON has been activated on the CONTROL PANEL.
5. If the POWER BUTTON on the CONTROL PANEL fails, use the POWER BUTTON on the
REMOTE CONTROL. If the CONTROL PANEL fails, contact your dealer or go to www.
GreenTechEnv.com/Support.
No noticeable activated oxygen (ozone) is being produced in HIGH MODE or
AWAY MODE
1. Ensure that the PURIFICATION PLATE is clean. (See “CLEANING” on page 16)
2. The PURIFICATION PLATE may not be working because it needs to be replaced. Try
installing a new PURIFICATION PLATE.
3. Check the electrical contact arms which touch the plate to ensure that they are
making proper contact with the metal mesh on the PURIFICATION PLATE.
4. Ensure the electrical contact arms which touch the plate are clean. Clean them with
a soft cloth and rubbing alcohol.
5. Turn the lights off in the room and look through the FRONT GRILLE at the PURIFICATION
PLATE. When it is operating properly, the PURIFICATION PLATE will produce a dim
purple glow.
The PURIFICATION PLATE generates an electrical arc, an arcing noise or a burning odor
This means the PURIFICATION PLATE is damaged and must be replaced. To order a
replacement, contact your dealer or go to www.GreenTechEnv.com/Support.
The ARC CELL is not lighting up:
1. Ensure the ARC CELL CONNECTOR is properly seated in the ARC CELL CONNECTOR
outlet (see “DISASSEMBLY” on pages 12 - 13).
2. If the ARC CELL still fails to operate, it needs to be replaced. Contact your dealer or
go to www.GreenTechEnv.com/Support.
The unit should be powered OFF and the POWER CORD disconnected whenever
cleaning or servicing.
ARC Cell contains Hg (Mercury) and should be disposed of according to disposal laws.
Find disposal centers at www.earth911.org. DO NOT handle if broken or hot.

18
TROUBLESHOOTING
The unit should be powered OFF and the POWER CORD disconnected whenever
cleaning or servicing.
The IONIZATION NEEDLE creates an electrical arc:
The IONIZATION NEEDLE needs to be cleaned. Using a cotton swab soaked with rubbing
alcohol, gently clean around the IONIZATION NEEDLE.
The fan does not operate properly:
1. Try adjusting the fan speed using the CONTROL PANEL or REMOTE CONTROL.
2. Remove the FRONT GRILLE (see “DISASSEMBLY” on page 13) to ensure there are no
obstructions to the movement of the fan.
3. If the Fan continues to operate improperly or not at all, contact your dealer or go to
www.GreenTechEnv.com/Support.
The unit makes a rattling noise when taken out of packaging:
Remove the REAR COVER of the unit. Check to ensure the two BRASS THUMBSCREWS
holding the FILTER ASSEMBLY are in their proper place. If they are properly installed,
remove the THUMB SCREWS and FILTER ASSEMBLY and check the ARC CELL to ensure the
two ARC CELL RETAINING NUTS securing the ARC CELL are installed properly. Both the
BRASS THUMBSCREWS and ARC CELL RETAINING NUTS can work themselves loose during
shipment and storage of the unit.
ARC Cell contains Hg (Mercury) and should be disposed of according to disposal laws.
Find disposal centers at www.earth911.org. DO NOT handle if broken or hot.

19
LIMITED WARRANTY INFORMATION
Your pureAir 3000 Whole Home Air Purier (Product) is warranted to be free from all defects in material and
workmanship in normal household use for a period of 1 Year from date of purchase. The warranty is granted only
to the original purchaser. The warranty is subject to the following provisions:
Any damages or malfunctions caused by negligence, abuse, or use not in accordance with the Product Owner’s
Manual are not covered by this warranty. Likewise, any defects or damages caused by unauthorized service or the
use of other than Genuine GreenTech Environmental Parts are not covered.
GreenTech Environmental will, at its option, repair or replace a defective Product or part(s) for the Product that
is/are covered by this warranty. As a matter of warranty policy, GreenTech Environmental will not refund the
customer’s purchase price.
OBTAINING WARRANTY SERVICE
To obtain warranty service you must return the defective product along with proof of purchase to a GreenTech
Environmental Authorized Service Center. All shipping costs submitted under this Warranty shall be borne by
purchaser. Unless this Warranty is expressly renewed or extended by GreenTech Environmental, any repaired or
replaced part of product shall be warranted to the original purchaser only for the length of the unexpired portion
of the original warranty. For the location of the nearest GreenTech Environmental Authorized Service Center or
for other service information, please visit us online at:
www.GreenTechEnv.com
Before any product is sent for service, the customer should contact the GreenTech Environmental Service Center
to obtain a Return Merchandise Authorization (RMA) Number. This RMA Number should be clearly written on the
box before shipping. All components/parts including the remote (if applicable), power adapter, and original
packaging should be included in the return if available.
FURTHER LIMITATIONS AND EXCLUSIONS ARE AS FOLLOWS
Any warranty that may be implied in connection with your purchase or use of the Product, including any
warranty of merchantability or any warranty for Fitness For A Particular Purpose is limited to the duration of this
warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations
may not apply to you.
Your relief for the breach of this warranty is limited to the relief expressly provided above. In no event shall
GreenTech Environmental be liable for any consequential or incidental damages you may incur in connection
with your purchase or use of the Product. Some states do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to you.
This Warranty gives you specic legal rights, and you may also have other rights which vary from state to state.
REGISTRATION
Please register your Product within 10 days of purchase by visiting:
www.GreenTechEnv.com/Warranty
Registering your new pureAir 3000 Whole Home Air Purifier entitles you to the most up-to-date GreenTech
Environmental warranty and information.

www.GreenTechEnv.com
OM Revision: GTE-pureAir_3000-Owners_Manual-201221