Groen SSB-3E User manual

OPERATOR MANUAL
IMPORTANT INFORMATION, KEEP FOR OPERATOR
1055 Mendell Davis Drive, Jackson, MS 39272
888-994-7636, fax [phone]
unifiedbrands.net
THIS MANUAL MUST BE RETAINED FOR FUTURE REFERENCE. READ,
UNDERSTAND AND FOLLOW THE INSTRUCTIONS AND WARNINGS
CONTAINED IN THIS MANUAL.
FOR YOUR SAFETY Do not store or use gasoline or other flammable vapors
and liquids in the vicinity of this or any other appliance.
WARNING Improper installation, adjustment, alteration, service or
maintenance can cause property damage, injury or death. Read the
installation, operating and maintenance instructions thoroughly before
installing or servicing this equipment.
NOTIFY CARRIER OF DAMAGE AT ONCE It is the responsibility of the
consignee to inspect the container upon receipt of same and to determine
the possibility of any damage, including concealed damage. Unified
Brands suggests that if you are suspicious of damage to make a notation
on the delivery receipt. It will be the responsibility of the consignee to file
a claim with the carrier. We recommend that you do so at once.
Manufacture Service/Questions 888-994-7636.
PART NUMBER 145145, REV. Q (08/18)
This manual provides information for:
SSB-3E/5E/10E
& (2)SSB-3E/5E/10E DOMESTIC
SMARTSTEAM100™
BOILERLESS STEAMER
· Self Contained
· Electric Heated
· Capacity: SSB-3E=3 Steamer Pans Per Cavity
SSB-5E=5 Steamer Pans Per Cavity
SSB-10E=10 Steamer Pans Per Cavity
Information contained in this document is known to be current and accurate at the time of printing/creation. Unified Brands recommends
referencing our product line websites, unifiedbrands.net, for the most updated product information and specifications. © 2018 Unified Brands.
All Rights Reserved. Unified Brands is a wholly-owned subsidiary of Dover Corporation.
EQUIPMENT DESCRIPTION
Your Groen SSB-3E/5E/10E or (2)SSB-3E/5E/10E SmartSteam100 Boilerless
Steamer is designed to give years of service. It has a stainless steel cavity
(cooking chamber) which is served by a gas-heated atmospheric steam
generating reservoir. A powerful blower circulates the steam in the cavity to
increase heating efficiency.
Each cavity holds up to three, five or ten steam table pans (12” x 20” x 21/2”
deep) as shown below.
PANS PER CAPACITY PER TYPE
STEAMER 12 x 20 x 2-1/2
(steamer)
12 x 20 x 4
(steamer)
13 x 18
(half size bake)
18 x 26
(bake)
SSB-3E 3 2 0 0
(2)SSB-3E 6 4 0 0
SSB-5E 5 3 0 0
(2)SSB-5E 10 6 0 0
SSB-10E 10 6 20 10
(2)SSB-10E 20 12 40 20
An 18-guage stainless steel case encloses the cavity, the steam generating
reservoir and the control compartment that houses electrical components. Door
hinges are field-reversible (the door may be set to open from the left or right).
Operating controls are on the front panel.
The SSB-3E/5E/10E steamers are equipped with electronic controls. These
units are readily identified by their unique control panels. Steamer function is
controlled by touch pad controls and a rotary timer dial.
The drain system on all models includes a spray condenser, which cools drain
water.
REFERENCES
UNDERWRITERS LABORATORIES, INC.
333 Pfingsten Road
Northbrook, Illinois 60062-2096
NATIONAL FIRE PROTECTION ASSOCIATION
1 Batterymarch Park
Quincy, Massachusetts 02169-7471
NFPA/70 National Electrical Code
NSF INTERNATIONAL
789 N. Dixboro Rd.
P.O. Box 130140
Ann Arbor, Michigan 48105-9723

2 OM-SSB-3E/5E/10E & (2)SSB-3E/5E/10E Domestic
IMPORTANT - READ FIRST - IMPORTANT
WARNING: THE UNIT MUST BE INSTALLED BY PERSONNEL QUALIFIED TO WORK WITH
ELECTRICITY AND PLUMBING. IMPROPER INSTALLATION CAN CAUSE
INJURY TO PERSONNEL AND/OR DAMAGE TO THE EQUIPMENT. THE UNIT
MUST BE INSTALLED IN ACCORDANCE WITH APPLICABLE CODES.
CAUTION: SHIPPING STRAPS ARE UNDER TENSION AND CAN SNAP BACK WHEN CUT.
CAUTION: DO NOT INSTALL THE UNIT IN ANY WAY WHICH WILL BLOCK THE REAR
VENTS, OR WITHIN 2 INCHES OF A HEAT SOURCE SUCH AS A BRAISING PAN,
DEEP FRYER, CHAR BROILER OR KETTLE.
CAUTION: LEVEL THE UNIT FRONT TO BACK, AND PITCH IT SLIGHTLY TO THE FRONT,
TO AVOID DRAINAGE PROBLEMS.
WARNING: FOLLOW THE WIRING DIAGRAM EXACTLY WHEN CONNECTING A UNIT TO
AVOID DAMAGE OR INJURY. WIRING DIAGRAM IS LOCATED ON THE INSIDE
OF THE RIGHT PANEL.
CAUTION: DO NOT USE PLASTIC PIPE. DRAIN MUST BE RATED FOR BOILING WATER.
WARNING: DO NOT CONNECT THE DRAIN DIRECTLY TO A BUILDING DRAIN.
WARNING: BLOCKING THE DRAIN IS HAZARDOUS.
IMPORTANT: IMPROPER DRAIN CONNECTION WILL VOID WARRANTY.
IMPORTANT: DO NOT ALLOW ANY WATER TRAPS IN THE DRAIN LINE. A TRAP CAN CAUSE
PRESSURE TO BUILD UP INSIDE THE CAVITY DURING STEAMING, WHICH
WILL MAKE THE DOOR GASKET LEAK.
WARNING: WHEN YOU OPEN THE DOOR, STAY AWAY FROM STEAM COMING OUT OF
THE UNIT. STEAM CAN CAUSE BURNS.
WARNING: BEFORE CLEANING THE OUTSIDE OF THE STEAMER, DISCONNECT THE
ELECTRIC POWER SUPPLY. KEEP WATER AND CLEANING SOLUTIONS OUT
OF CONTROLS AND ELECTRICAL COMPONENTS. NEVER HOSE OR STEAM
CLEAN ANY PART OF THE UNIT.
WARNING: ALLOW COOKING CHAMBER TO COOL COMPLETELY BEFORE CLEANING.
WARNING: USE MILD CLEANING AGENTS ONLY. CAREFULLY READ THE WARNINGS AND
FOLLOW THE DIRECTIONS ON THE LABEL OF EACH CLEANING AGENT. USE
SAFETY GLASSES AND RUBBER GLOVES AS RECOMMENDED BY CLEANING
AGENT MANUFACTURER.
WARNING: DO NOT PUT HANDS OR TOOLS INTO THE COOKING CHAMBER UNTIL THE
FAN HAS STOPPED TURNING.
WARNING: DO NOT OPERATE THE UNIT UNLESS THE REMOVABLE RIGHT SIDE PANEL
HAS BEEN RETURNED TO ITS PROPER LOCATION.
NOTICE: DO NOT USE A CLEANING AGENT THAT CONTAINS ANY SULFAMIC ACID,
OR ANY CHLORIDE, INCLUDING HYDROCHLORIC ACID. IF THE CHLORIDE
CONTENT OF ANY PRODUCT IS UNCLEAR, CONSULT THE MANUFACTURER.
DO NOT USE A CLEANING OR DELIMING AGENT THAT CONTAINS MORE
THAN 30% PHOSPHORIC ACID.
NOTICE: DO NOT USE ANY DEGREASER THAT CONTAINS POTASSIUM HYDROXIDE OR
SODIUM HYDROXIDE OR THAT IS ALKALINE.
WARNING: USE OF ANY REPLACEMENT PARTS OTHER THAN THOSE SUPPLIED BY
GROEN OR THEIR AUTHORIZED DISTRIBUTOR VOIDS ALL WARRANTIES
AND CAN RESULT IN BODILY INJURY TO THE OPERATOR AND DAMAGE THE
EQUIPMENT. SERVICE BY OTHER THAN FACTORY-AUTHORIZED PERSONNEL
WILL VOID ALL WARRANTIES.
WARNING: HIGH VOLTAGE EXISTS INSIDE CONTROL COMPARTMENTS. DISCONNECT
FROM BRANCH CIRCUIT BEFORE SERVICING. FAILURE TO DO SO CAN
RESULT IN INJURY OR DEATH.
INSPECTION & UNPACKING
CAUTION: SHIPPING STRAPS ARE UNDER TENSION AND CAN SNAP BACK WHEN CUT.
Your Groen SmartSteam100 Boilerless Steamer will be delivered completely
assembled in a heavy shipping carton strapped to a skid. On receipt, inspect carton
carefully for exterior damage.
Carefully cut the straps and detach the sides of the carton from the skid. Pull the
carton up off the unit. Be careful to avoid personal injury or equipment damage
from staples which might be left in the carton walls.
When starting installation, check packing materials to make sure loose parts such
as the condensate drip tray are not discarded with this material.
Write down the model number, serial number and installation date. Keep this
information for reference. Space for these entries is provided at the top of the
Service Log in the back of this manual.
STEAMER Weight (LBS) Weight (KGS)
SSB-3E Table Top 220 100
SSB-3E with Stand 310 141
(2)SSB-3E with Stand 500 227
SSB-5E Table Top 275 125
SSB-5E with Stand 350 159
(2)SSB-5E with Stand 555 252
SSB-10E with Stand 469 213
(2)SSB-10E with Stand 764 347
INSTALLATION & START-UP
WARNING: THE UNIT MUST BE INSTALLED BY PERSONNEL WHO ARE QUALIFIED TO
WORK WITH ELECTRICITY AND PLUMBING. IMPROPER INSTALLATION CAN
CAUSE INJURY TO PERSONNEL AND/OR DAMAGE TO THE EQUIPMENT. THE
UNIT MUST BE INSTALLED IN ACCORDANCE WITH APPLICABLE CODES. THE
UNIT MUST BE INSTALLED BY A LICENSED PLUMBER WHEN INSTALLED
WITHIN THE COMMONWEALTH OF MASSACHUSETTS.
CAUTION: DO NOT INSTALL THE UNIT WITH THE REAR VENTS BLOCKED OR WITHIN 2
INCHES OF A HEAT SOURCE SUCH AS A BRAISING PAN, DEEP FAT FRYER,
CHARBROILER OR KETTLE.
TO AVOID DRAINAGE PROBLEMS, LEVEL THE UNIT FRONT TO BACK, AND
PITCH SLIGHTLY TO THE FRONT.
A. Installation
Minimum Clearances: SmartSteam100 Boilerless Steamer requires the
following minimum clearances to any surface, combustible or noncombustible.
Right Side: 2 inches Left Side: 2 inches Rear: 6 inches
Steam Free Zone:The SmartSteam100 Boilerless Steamer can be damaged by
steam from external sources. Do not install the steamer over a steam venting
drain. Ensure that steam is not present in an area bounded by the footprint of
the steamer and a circle 18 inches in radius about the right rear corner of the
steamer (see figure below).
Install and operate the gas appliance
in a well ventilated area. Adequate
air must be supplied to replenish the
air used for combustion. Installation
must conform with local codes and/
or with the Naitonal Fuel Gas Code,
ANSI Z223.1/NFPA-54 (latest edition)
or the National Gas and Propane
Code CSA B149.1 as applicable.
Any item which might obstruct or
restrict the flow of air for combustion
and ventilation must be removed. Do not obstruct the flue cover or rear vents
after installation.

3 OM-SSB-3E/5E/10E & (2)SSB-3E/5E/10E Domestic
THE AREA DIRECTLY AROUND THE APPLIANCE MUST BE CLEARED OF ALL
COMBUSTIBLE MATERIAL. FAILURE TO FOLLOW THESE INSTRUCTIONS CAN
CAUSE BODILY INJURY AND/OR PROPERTY DAMAGE.
The steamer must be disconnected from the gas supply system during any
pressure testing of that system which has test pressures in excess of 1/2 PSI
(3.45 kPa).
B. Electrical Supply Connection
CAUTION: EACH UNIT MUST HAVE A SEPARATE GROUND WIRE FOR SAFE
OPERATION.
WARNING: TO AVOID DAMAGE OR PERSONAL INJURY, FOLLOW THE WIRING
DIAGRAM EXACTLY
1. Panel Removal - Right Side
Open the wiring and control panel by removing screws from the right side
panel. Slide the panel forward and set it aside.
2. Supply Voltage
The unit must be operated at the rated name plate voltage. The name
plate can be found on the rear of the unit.
3. Phase Selection
Refer to steamer wiring diagram and element wiring at the end of this
document for wiring information.
4. Terminal Block
The terminal block for incoming power is located at the back of the control
compartment. The ground terminal is located in the wiring compartment
near the terminal block.
5. Supply Wire
The equipment grounding wire must comply with the National Electrical
Code (NEC) requirements. The wiring diagram on the inside of the unit’s
right side cover gives directions for proper connection of the terminal block
jumpers. The wire must be used or the unit will not meet Underwriters
Laboratories and NEC requirements. The electric hole is sized for a one-
inch conduit fitting.
6. Branch Circuit Protection
Each SmartSteam100 Boilerless Steamer, including individual units of
stacked models, should have its own branch circuit protection and ground
wire.
C. Water Connection(s)
Install a check valve to prevent back flow in the incoming cold water line,
as required by local plumbing codes. Water pressure in the line should be
between 30 and 60 PSI. If pressure is above 60 PSI, a pressure regulator will
be needed. These pressures must provide the 1.5 gallons per minute required
for proper steamer function.
Dual water connection: A 3/4 inch female NH connector (garden hose type) is
used to attach the water supply to the inlet valve. Minimum inside diameter of
the water feed line is 1/2 inch. Use a washer in the hose connection. Do not
allow the connection to leak, no matter how slowly. Do not over-tighten hose
connections.
This equipment is to be installed to comply with the basic plumbing code of
the Building Officials and Code Administrators International, Inc. (BOCA) and
the Food Service Sanitation Manual of the Food and Drug Administration (FDA).
NOTE: Local code may also require check valves in the water supply line.
D. Drain Connection
WARNING: DO NOT CONNECT THE DRAIN DIRECTLY TO A BUILDING DRAIN.
BLOCKING THE DRAIN IS HAZARDOUS.
CAUTION: DO NOT USE PLASTIC PIPE. DRAIN MUST BE RATED FOR BOILING
WATER.
Level the steamer front to back, and pitch it slightly to the rear (maximum 1/4
inch) by adjusting the optional legs or the bullet feet on the optional stand.
STEAMER Drain ID Hose Size
Required (IN)
SSB-3E 1.5”
(2)SSB-3E 2.5”
SSB-5E 1.5”
(2)SSB-5E 2.5”
SSB-10E 2”
(2)SSB-10E 2.5”
There must be a free air gap between the end of the hose and the building
drain. The free air gap should be as close as possible to the unit drain. There
must also be no other elbows or restrictions between the unit drain and the
free air gap.
Install the drain line with a constant downward pitch.
IMPORTANT: DO NOT ALLOW WATER TRAPS IN THE LINE. A TRAP CAN
CAUSE PRESSURE IN THE CAVITY, WHICH MAY CAUSE THE DOOR GASKET
TO LEAK.
Proper Drain Line Connection –– Drain Line must have a constant downward
pitch of at least 1/4” per foot. Observe local code regarding air gap spacing
and drain connections.
E. Factory-Stacked Units
This section is applicable only if you are installing factory-stacked units.
Installing stacked steamers is similar to installing a single unit. The steamers
are stacked and assembled at the factory and delivered with the water
connections and drain hoses required for a single point connection.

4 OM-SSB-3E/5E/10E & (2)SSB-3E/5E/10E Domestic
1. Dual Water Connections
The same water supply connection is used for both units. At the water inlet
valve a 3/4 inch female NH connector (garden hose type) is used for the
water supply.
2. Electrical Supply Connection
Separate electrical connections will be required for each steamer to be
stacked. Each steamer unit must have it’s own branch circuit protection.
3. Drain Connection
Steamers must be leveled front to back, and pitched to the front (maximum
1/4 inch) by adjusting the bullet feet on the cabinet or stand base.
For all factory-stacked SSB steamers, a 21/2 inch ID hose is attached to
the unit drain. It must be rated for boiling water.
F. Counter-Mounted Units
WARNING: DO NOT STACK SSB STEAMERS WHEN LEGS ARE USED.
This section is applicable if the steamer will be mounted to a counter. All four
edges of the bottom of the steamer must be sealed with RTV to the counter
if the 4 inch legs are not used. Counter must be made of a noncombustible
material such as metal or tile.
INITIAL START-UP
WARNING: WHEN YOU OPEN THE DOOR, STAY AWAY FROM STEAM COMING OUT OF
THE UNIT. STEAM CAN CAUSE BURNS.
After the SmartSteam100 Boilerless Steamer has been installed, test it to ensure
that the unit is operating correctly.
1. Remove all literature and packing materials from the interior and exterior of
the unit.
2. Make sure the water supply line is open.
3. Turn on electrical service to the unit. The steamer will not operate without
electrical power. Do not attempt to operate the unit during a power failure.
NOTE: The door MUST be closed for the main burner to work.
4. To turn the unit on, press the ON switch on the control panel.
5. When the steam generating reservoir has filled with water, the main burners
will ignite automatically. Within 20 minutes or less the READY light will come
on, indicating that the water has reached its standby temperature. When the
READY light is displayed, you may take any one of the following steps;
a. Push TIMED and set the timer knob to the desired steaming time.
b. Push MANUAL for continuous steaming.
c. Push STOP to let the unit stay at ready condition.
6. To shut down the unit, press the OFF switch. The steam generating reservoir
will then fill with cold water and drain.
7. If the steamer operates as described, the unit is functioning correctly and
ready for USE.
NOTE: For operation at high altitudes (2000 feet and above), please consult the
Groen Foodservice Engineering Department.
OPERATION
A. Controls
Operator controls are on the front
right of the unit. The control panels
have the following touch pads and
indicator lights:
• The TIME display shows the
remaining cooking time. It
displays three dashes in
MANUAL mode.
• The ON/OFF rocker switch gets
the SmartSteam100 ready for
use or shuts it off.
• The READY indicator light
indicates the unit has
• Hour meter records cumulative
hours of operation.
• The FAULT display shows the
current fault. achieved the
ready temperature.
The push button operations:
1. In the STOP mode the steam
generator stays at a low boil or
ready temperature.
2. When the TIMED button is
pushed , the TIMED light will
illuminate and time can be
set by turning the TIMER knob
(cook time can be increased
or decreased at any time by
turning the timer knob). The
unit steams until the timer
counts down to zero and the
temperature drops to ready. At
that time the STOP light illuminates and a beeper sounds.
3. When the MANUAL button is pushed, the unit steams continuously. The
MANUAL light will stay illuminated.
4. CANCEL button should be pushed to stop beeping.
B. Operating Procedure
WARNING: WHEN YOU OPEN THE DOOR, STAY AWAY FROM STEAM COMING OUT
OF THE UNIT. STEAM CAN CAUSE BURNS.
1. Press the ON/OFF rocker to the ON position, (Fi_) is displayed in the
TIME display window. The steam generating reservoir will begin filling,
displaying (Fi=) and (Fi=) as it fills. After initial fill the unit will begin
draining displaying (Fi=), refilling displaying (Fi=), and then begin heating
until the READY light comes on (about 15-20 minutes).
2. Load food into pans in uniform layers. Pans should be filled to about the
same levels, and should not be mounded.
3. Open the door and slide the pans into the supports. If you will only be
steaming one pan, put it in the middle position. Some foods will cause
foam. When cooking foods that foam, such as shrimp, put an empty solid
2½” deep pan in the bottom slot of the pan racks.

5 OM-SSB-3E/5E/10E & (2)SSB-3E/5E/10E Domestic
4. Close the door. When the READY indicator is lit take one of the following
steps:
If you want to steam the food for a certain length of time push the TIMED
button and set the desired time with the TIMER knob. The timer will
automatically run the steamer for the set time and then STOP. A beeper
will sound. Push CANCEL to stop beeping.
If you want to steam continuously push the MANUAL button. The unit will
continue steaming until stopped.
Push STOP to stop producing steam.
5. To remove pans from cavity open the door. Remove the pans from the
steamer using hot pads or oven mitts to protect your hands from the hot
pans.
6. To shut off the unit press the ON/OFF rocker switch to OFF, (FL=) will
appear in the timer display. The steam generating reservoir will begin
draining, displaying (Fi=) and (Fi=) as it drains, and refill to the high float
twice and finally drain completely and turn off the unit.
NOTE: When filling or draining the steam generating reservoir (=) will be
displayed indicating the water level in the reservoir. (_) reservoir is empty,
(=) low float is satisfied, (=) high float is satisfied.
NOTE: If a large amount of shrimp is cooked in the SmartSteam100
foaming will occur because the steam lid actually gets so hot that the
shrimp will cook on its surface and the shrimp proteins in the dripping will
foam on the surface of the steam lid.
* To avoid this use a catch pan to catch shrimp drippings and proteins to
prevent foaming when cooking a large amount of shrimp.
CLEANING
WARNING: DISCONNECT THE POWER SUPPLY BEFORE CLEANING THE OUTSIDE OF THE
STEAMER.
KEEP WATER AND CLEANING SOLUTIONS OUT OF CONTROLS AND
ELECTRICAL COMPONENTS. NEVER HOSE OR STEAM CLEAN ANY PART OF
THE UNIT.
AVOID CONTACT WITH ANY CLEANERS, DELIMING AGENT OR DEGREASER
AS RECOMMENDED BY THE SUPPLIER. MANY ARE HARMFUL. READ THE
WARNINGS AND FOLLOW THE DIRECTIONS!
EVEN WHEN THE UNIT HAS BEEN SHUT OFF, DON’T PUT HANDS OR TOOLS
INTO THE COOKING CHAMBER UNTIL THE FAN HAS STOPPED TURNING.
DON’T OPERATE THE UNIT UNLESS THE REMOVABLE PARTITION HAS BEEN
PUT BACK IN ITS PROPER LOCATION.
DON’T USE ANY CLEANING AGENT THAT CONTAINS ANY SULFAMIC AGENT
OR ANY CHLORIDE,INCLUDING HYDROCHLORIC ACID (HCL). TO CHECK FOR
CHLORIDE CONTENT SEE ANY MATERIAL SAFETY DATA SHEETS PROVIDED
BY THE CLEANING AGENT MANUFACTURER.
IMPORTANT : DO NOT USE ANY METAL MATERIAL (SUCH AS METAL SPONGES) OR METAL
IMPLEMENTS (SUCH AS A SPOON, SCRAPER OR WIRE BRUSH) THAT
MIGHT SCRATCH ANY STAINLESS STEEL SURFACE. SCRATCHES MAKE THE
SURFACE HARD TO CLEAN AND PROVIDE PLACES FOR BACTERIA TO GROW.
DO NOT USE STEEL WOOL, WHICH MAY LEAVE PARTICLES EMBEDDED IN
THE SURFACE, WHICH COULD EVENTUALLY CAUSE CORROSION AND
PITTING.
WARNING: ALLOW THE STEAMER TO COOL COMPLETELY BEFORE CLEANING. HOT
SURFACES CAN CAUSE SEVERE BURNS.
WARNING: FAILURE TO CLEAN THE STEAMER AS SPECIFIED COULD NEGATIVELY
IMPACT THE PERFORMANCE OF THE STEAMER.
To keep your SmartSteam100 Boilerless Steamer in proper working condition, use
the following procedure to clean the unit. This regular cleaning will reduce the
effort required to clean the steam generator and cavity.
A. Suggested Supplies
1. Mild detergent
2. Stainless steel exterior cleaner Groen Spray DeGreaser (Part Number
140830WS)
3. Cloth or sponge
4. Brush with soft bristles
5. Spray bottle
6. Measuring cup
7. Nylon pad
8. Towels
9. Plastic disposable gloves
10. Funnel
B. Procedure
1. Exterior Cleaning
a. Prepare a warm solution of the mild detergent as instructed by the
supplier. Wet a cloth with this solution and wring it out. Use the moist
cloth to clean the outside of the unit. Do not allow freely running liquid
to touch the controls, the control panel, any electrical part, or any
louver on the rear panels.
b. To remove material which may be stuck to the unit, use a fiber brush
or a plastic or rubber scraper with a detergent solution.
c. Stainless steel surfaces may be polished with a recognized stainless
steel cleaner.
2. Interior Cleaning
Daily cleaning must be done in order to enhance the performance and
prolong the life of your SmartSteam Boilerless Steamer.
CLEANING INSTRUCTIONS:
STEP 1 - Press OFF switch to turn steamer OFF and open steamer door.
STEP 2 - CAUTION: allow the steamer to cool completely before cleaning.
STEP 3 - Remove steam lid by grasping the two tabs located on the lid
front and sliding pan forward.
STEP 4 - Remove left pan rack by lifting rack up and pulling away from
cavity wall.
STEP 5 - Remove right fan shroud and rack assembly by lifting rack up
and pulling away from cavity wall.
STEP 6 - Clean steam lid, left pan rack and rack/ shroud assembly to
remove food soils. These three parts may be cleaned in a dishwasher.
STEP 7 -Use a mild detergent to wipe down the entire steamer cavity
to remove food and scale particles. Carefully clean float probes if food
residue or loose scale is present. A thin layer of tightly bound scale is
normal and will not affect steamer performance. If scale is excessive, then
refer to deliming instructions below.
STEP 8 - Remove drain strainer and clean thoroughly to remove any build-
up of debris.
STEP 9 - Replace pan racks and steam lid. Steamer is now cleaned and
ready to use.

6 OM-SSB-3E/5E/10E & (2)SSB-3E/5E/10E Domestic
DELIMING INSTRUCTIONS:
When using Groen Boilerless Water Filtration System use vinegar as a
deliming agent. Groen approved delimer may be used to remove excessive
scale build-up.
STEP 1 - After following all cleaning steps 1 through 7 listed above, turn
steamer on and allow water to enter steamer cavity.
STEP 2 - Pour 1 cup of vinegar or delimer into steamer cavity and shut
door.
STEP 3 - Set steamer timer to 30 minutes and allow steam cleaning to
occur.
STEP 4 - After 30 minutes cleaning cycle is complete, turn steamer OFF
and allow to cool completely.
STEP 5 - Open steamer door and wipe down the entire steamer cavity to
remove loosened scale particles. Carefully clean float probes if loose scale
is present.
STEP 6 - Replace pan racks and steam lid. Steamer is now cleaned and
ready to use.
FLOAT PROBE ORIENTATION:
Following is an inside view of steamer cavity with no water present. High
level float probe swings down. Note water probe orientation:
OVERFLOW DRAIN:
1. Turn your unit off and allow it to completely drain. SmartSteam units
will drain automatically when the units are powered off. This is a 5
minute process.
2. Once the reservoir has completely drained (approximately 5 minutes),
stand to the hinged side of the door (Figure 2), slowly open the door
allowing all of the steam to escape from the cavity. Allow the cavity to
completely cool down and confirm that the reservoir has completely
emptied before cleaning the overflow drain.
3. Remove the steam lid (Figure 3) and fan cover assembly (Figure 4),
prior to cleaning the overflow drain.
4. Insert the cleaning brush into the overflow drain located at the lower,
back right side of your steamer’s cavity (Figure 5). As the brush is
pushed through the overflow drain, it will bend to follow the shape
of the drain as it travels the length of the overflow drain. Once you
use the cleaning brush for the first time, the wire between the handle
and the bristles will retain a curved shape after the brush is removed
from the overflow drain. The brush is designed to bend/curve in this
fashion. There is no need to straighten the wire between cleanings/
usage.
5. With the cleaning brush, push and pull through the entire lengthy
of the overflow drain several times. The brush should be inserted
at least ten inches (10”) into the overflow drain to pass through
the entire length of the drain piping. Repeat as necessary until the
overflow drain is clean. Ensure that the overflow drain works properly
by squirting water into the overflow drain and confirming that the
water is flowing freely into the drain receptacle and not being blocked
and backing up into the steamer cavity.
If the overflow drain is clogged such that the cleaning brush will not
clear the blockage or if water cannot move through the overflow
drain into the drain receptacle without backing up into the steamer
cavity, then a service call needs to be made and all use of the steamer
must be discontinued until the service agent evaluates the issue and
confirms that the unit is ready for further operation.
6. Clean the cooking cavity per the cleaning instructions in your
operators’ manual.
7. Re-install the steam lid and fan cover assembly.
8. Leave the door open to prolong the life of the door gasket and to allow
the cavity to air out.
9. Clean, dry and store the overflow cleaning brush after each use.
10. If a replacement brush is needed, the part number is 175977.

7 OM-SSB-3E/5E/10E & (2)SSB-3E/5E/10E Domestic
MAINTENANCE
The SmartSteam100 Boilerless Steamer is designed for minimum maintenance
and no user adjustments should be necessary. Certain parts may need replacement
after prolonged use. If there is a need for service, only Groen Authorized Service
Agents should perform the work.
If steam or condensate is seen leaking from around the door, take the following
steps:
1. Check the door gasket. Replace it if it is cracked or split.
2. Inspect the cooking chamber drain to be sure it is not blocked.
3. Adjust the door latch pin to allow for changes that might occur as the gasket
ages.
a. Loosen the lock nut at the base of the latch pin, then turn the latch pin 1/4
turn clockwise, and tighten the lock nut.
b. After adjustment, run the unit to test for further steam leakage.
c. If there is still leakage, repeat the adjustment
d. Continue adjusting the pin clockwise until the door fits tightly enough to
prevent leakage. The hinge may also be adjusted.
REPLACEMENT PARTS
To order parts, contact your Authorized Service Agent. Supply the model
designation, serial number, part description, part number, quantity, and when
applicable, voltage and phase.
CONTACT US
If you have questions pertaining to the content in this manual, contact Unified
Brands at 888-994-7636.
TROUBLESHOOTING
This unit is designed to operate smoothly and efficiently if properly maintained.
However, the following is a list of checks to make in the event of a problem. Wir-
ing diagrams are found at the end of this manual. When in doubt, turn unit off
and call for service at 888-994-7636. If an item on the check list is marked with
(*), it means that the work should be done by a Groen Authorized Service Agent.
SYMPTOM PROCEDURE
Fault Display 1 or 2
Clean floats in unit / Check float probe orientation.
Be sure water supply is adequate to run steamer(s)
during normal operation.
No power
Check wall circuit breaker.
Disconnect power, then check fuses on inside of
steamer.*
Call service technician.
Unit overfills with water at
start up
Clean floats in unit / Check float probe orientation.
Clean drain strainer.
Call service technician.
Steamer does not fill with
water
Is the ON switch depressed?
Is the water supply connected?
Is the water turned on?
Is the water supply hose kinked or obstructed?
Check for low water pressure (less than 30 PSI) or low
water flow (less than 1.5 gpm).
Is the screen at the water connection clogged?
“Door” shown in time
display window Is the steamer door securely closed?
No steam
Is the ON switch depressed?
Is the water supply connected?
Is the water turned on?
Is steamer door completely closed?
Fault Display 7
The component cooling fan may not be operating.
The display may come on for several minutes during
normal operation. If it stays on for more than 30 minutes,
call service technician. Unit may be used for cooking,
while waiting for service.
Any unusual operation
Press OFF switch to turn steamer off. Momentarily turn
circuit breaker off and then on or unplug from power.
Turn unit back on.
Door pops open
Ensure drain and vent are not plugged. No more than
two units should be attached to a single drain line.
Check door pin adjustment per above.
Call service technician.
Fault Display 6
Wait 30 minutes for unit to cool down.
Call service technician.

8 OM-SSB-3E/5E/10E & (2)SSB-3E/5E/10E Domestic
Parts List
CALL FACTORY FOR
REPLACEMENT PARTS:
888-994-7636

9 OM-SSB-3E/5E/10E & (2)SSB-3E/5E/10E Domestic
Parts List
CALL FACTORY FOR
REPLACEMENT PARTS:
888-994-7636

10 OM-SSB-3E/5E/10E & (2)SSB-3E/5E/10E Domestic
Wiring Diagram
CALL FACTORY FOR
REPLACEMENT PARTS:
888-994-7636

11 OM-SSB-3E/5E/10E & (2)SSB-3E/5E/10E Domestic
Service Log
Model No: Purchased From:
Serial No: Location:
Date Purchased: Date Installed:
Purchase Order No: For Service Call:
Date Maintenance Performed Performed By