Hand Held Products HandHeld 3800 Linear Series User manual

™
3800/3900
Handheld Linear Imager
User’s Guide

Disclaimer
Hand Held Products, Inc. (“Hand Held Products”) reserves the right to make
changes in specifications and other information contained in this document
without prior notice, and the reader should in all cases consult Hand Held
Products to determine whether any such changes have been made. The
information in this publication does not represent a commitment on the part of
Hand Held Products.
Hand Held Products shall not be liable for technical or editorial errors or
omissions contained herein; nor for incidental or consequential damages
resulting from the furnishing, performance, or use of this material.
Thisdocumentcontainsproprietaryinformationthatisprotectedbycopyright. All
rights are reserved. No part of this document may be photocopied, reproduced,
or translated into another language without the prior written consent of Hand
Held Products.
©2000-2006 Hand Held Products, Inc. All rights reserved.
Web Address: www.handheld.com

Statement of Agency Compliance
This device complies with part 15 of the FCC Rules. Operation is subject to the
followingtwo conditions:(1) thisdevice maynot causeharmful interference,and
(2)this device must accept anyinterference received,including interferencethat
may cause undesired operation.
FCC Class B Compliance Statement
This equipment has been tested and found to comply with the limits for a Class
B digital device pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
• Consult the dealer or an experienced radio or television technician for help.
Caution: Any changes or modifications made to this device that are not
expressly approved by Hand Held Products, Inc. may void the user’s authority
to operate the equipment.
Note: To maintain compliance with FCC Rules and Regulations, cables
connected to this device must be shielded cables, in which the cable shield
wire(s) have been grounded (tied) to the connector shell.
Canadian Notice
This equipment does not exceed the Class B limits for radio noise emissions as
described in the Radio Interference Regulations of the Canadian Department of
Communications.
Le present appareil numerique n’emet pas de bruits radioelectriques depassant
les limites applicables aux appareils numeriques de la classe B prescrites dans
le Reglement sur le brouillage radioelectrique edicte par le ministere des
Communications du Canada.

The CE mark on the product indicates that the system has been
tested to and conforms with the provisions noted within the 89/336/
EEC Electromagnetic Compatibility Directive and the 73/23/EEC
Low Voltage Directive.
For further information please contact:
Hand Held Products
Nijverheidsweg 9-13
Eindhoven, 5627 BT
The Netherlands
Hand Held Products shall not be liable for use of our product with equipment
(i.e., power supplies, personal computers, etc.) that is not CE marked and does
not comply with the Low Voltage Directive.
UL and cUL Statement
UL listed UL1950 and CSA 22.2 No.950. cUL listed UL1950 and CSA 22.2 No
950.
LED Safety Statement
Thisdevicehasbeen testedinaccordancewithEN60825-1 LED safety,andhas
been certified to be under the limits of a Class 1 LED device.
TÜV Statement
TÜV or GS marked to EN60950 and EN60825-1.
C-TIC Statement
Conforms to AS/NZS 3548. C-Tick number: N10410.
Patents
Please refer to the 3800/3900 packaging for patent information.

i
Chapter 1 - Getting Started
Typical Applications for the 3900........................................ 1-1
About This Manual............................................................... 1-1
Unpacking the Scanner......................................................... 1-2
3800 Scanner Identification.................................................. 1-3
3900 Scanner Identification.................................................. 1-3
Connecting the Scanner When Powered by Host
(Keyboard Wedge) ............................................................ 1-4
Mounting Information for the 3900 ..................................... 1-5
Specular Zone................................................................. 1-6
Plug and Play........................................................................ 1-6
IBM 4683 Ports 5B, 9B, and 17 Interface............................ 1-8
USB Interface ....................................................................... 1-9
OCIA Interface ................................................................... 1-11
NCR OCIA Short Format (8 Bit) Interface ........................ 1-11
NCR OCIA Long Format (9 Bit) Interface......................... 1-12
Nixdorf OCIA Interface...................................................... 1-12
Serial Wedge....................................................................... 1-12
Chapter 2 - Terminal Interfaces
Keyboard Wedge Connection............................................... 2-1
Terminal ID ......................................................................... 2-2
Supported Terminals............................................................. 2-3
Keyboard Country ................................................................ 2-5
Keyboard Style ..................................................................... 2-5
Keyboard Modifiers.............................................................. 2-6
Serial Port Connection.......................................................... 2-8
Baud Rate....................................................................... 2-9
RS-232 Word Length: Data Bits, Stop Bits, and Parity2-10
RS-232 Handshaking ................................................... 2-12
Wand Emulation Connection....................................... 2-12
Wand Emulation Transmission Rate............................ 2-13
Wand Emulation Polarity............................................. 2-14
Wand Emulation Idle ................................................... 2-14
Table of Contents

ii
PDF417 Wand Emulation................................................... 2-15
Data Block Size............................................................ 2-15
Delay Between Blocks................................................. 2-15
Overall Checksum........................................................ 2-16
Chapter 3 - Output
Scan Rate.............................................................................. 3-1
Beeper Volume..................................................................... 3-1
Beeper Tone.......................................................................... 3-2
Scan Voting .......................................................................... 3-2
Reduce Quiet Zone............................................................... 3-2
Reread Delay ........................................................................ 3-3
Good Read Delay.................................................................. 3-4
Trigger Mode........................................................................ 3-4
Chapter 4 - Data Editing
Prefix/Suffix Overview......................................................... 4-1
To Add a Prefix or Suffix: ............................................. 4-1
To Clear One or All Prefixes or Suffixes:...................... 4-2
To Add a Carriage Return Suffix to all Symbologies.... 4-3
Prefix Selections............................................................. 4-4
Suffix Selections ............................................................ 4-4
Symbology Chart.................................................................. 4-5
ASCII Conversion Chart (Code Page 1252)......................... 4-6
Function Code Transmit................................................. 4-7
Intercharacter, Interfunction, and Intermessage Delays....... 4-7
Intercharacter Delay....................................................... 4-7
User Specified Intercharacter Delay .............................. 4-8
Interfunction Delay ........................................................ 4-9
Intermessage Delay........................................................ 4-9

iii
Chapter 5 - Data Formatting
Data Format Editor Introduction...........................................5-1
To Add a Data Format....................................................5-1
Other Programming Selections ......................................5-2
Data Format Editor Commands......................................5-2
Data Format Editor.........................................................5-4
Data Formatter................................................................5-5
Alternate Data Formats ..................................................5-5
Chapter 6 - Secondary Interface
Secondary Code 39 Wand Emulation...................................6-1
Secondary RS-232 Connection.............................................6-1
Secondary Non Decoded Output Laser Emulation...............6-2
Non Decoded Output Laser Emulation Transmission Rate..6-2
Non Decoded Output Laser Emulation Polarity...................6-2
Non Decoded Laser Emulation Idle......................................6-3
Disabling the Secondary Interface........................................6-3
Secondary Trigger Mode ......................................................6-3
Chapter 7 - Symbologies
Introduction...........................................................................7-1
All Symbologies....................................................................7-1
Message Length Description ................................................7-2
Codabar.................................................................................7-3
Start/Stop Characters .....................................................7-3
Check Character ............................................................. 7-4
Concatenation.................................................................7-5
Codabar Message Length...............................................7-5
Code 39.................................................................................7-6
Start/Stop Characters .....................................................7-6
Check Character ............................................................. 7-7
Code 39 Message Length...............................................7-7
Code 39 Append.............................................................7-8
Base 32...........................................................................7-8
Full ASCII......................................................................7-9

iv
Interleaved 2 of 5................................................................ 7-10
Check Digit .................................................................. 7-10
Interleaved 2 of 5 Message Length.............................. 7-11
Strict Decoding............................................................. 7-11
Code 93............................................................................... 7-12
Code 93 Message Length............................................. 7-12
Code 2 of 5.......................................................................... 7-13
Code 2 of 5 Message Length........................................ 7-13
IATA Code 2 of 5............................................................... 7-14
IATA Code 2 of 5 Message Length............................. 7-14
Matrix 2 of 5....................................................................... 7-15
Matrix 2 of 5 Message Length..................................... 7-15
Code 11............................................................................... 7-16
Check Digits Required................................................. 7-16
Code 11 Message Length............................................. 7-17
Code 128............................................................................. 7-18
<GS> Substitution........................................................ 7-18
Code 128 Message Length........................................... 7-19
Telepen .............................................................................. 7-20
Telepen Output............................................................. 7-20
Telepen Message Length.............................................. 7-20
UPC A................................................................................. 7-21
Check Digit .................................................................. 7-21
Number System............................................................ 7-21
UPC A, continued ........................................................ 7-22
Addenda ....................................................................... 7-22
Addenda Required........................................................ 7-22
Addenda Separator....................................................... 7-23
UPC Strict Decoding.................................................... 7-23
UPC E0 and UPC E1.......................................................... 7-24
UPC E Expand ............................................................. 7-24
Check Digit .................................................................. 7-25
Number System............................................................ 7-25
Addenda ....................................................................... 7-26
Addenda Required........................................................ 7-26
Addenda Separator....................................................... 7-27

v
EAN/JAN 13.......................................................................7-28
Check Digit...................................................................7-28
Addenda........................................................................7-29
Addenda Required........................................................7-29
Addenda Separator .......................................................7-30
ISBN Enable.................................................................7-30
EAN/JAN 8.........................................................................7-31
Check Digit...................................................................7-31
Addenda........................................................................7-32
Addenda Required........................................................7-32
Addenda Separator .......................................................7-33
MSI .....................................................................................7-34
MSI, continued.............................................................7-34
Check Character ...........................................................7-34
MSI Message Length....................................................7-35
Plessey.................................................................................7-36
Plessey Message Length...............................................7-36
RSS-14................................................................................7-37
RSS Limited........................................................................7-37
RSS Expanded ....................................................................7-38
RSS Expanded Message Length...................................7-38
China Post Code..................................................................7-39
China Post Message Length.........................................7-39
PDF417...............................................................................7-40
PDF417 Message Length .............................................7-40
Show GLI Blocks........................................................7-41
Scan Diagnostics ..........................................................7-41
PDF Learn Mode..........................................................7-42
MicroPDF417 ....................................................................7-43
MicroPDF417...............................................................7-43
MicroPDF417 Message Length....................................7-43
EAN•UCC Composite Symbology ....................................7-44
EAN•UCC Composite ........................................................7-44
Enable UPC/EAN Version..................................................7-44
EAN•UCC Composite Code Message Length.............7-45

vi
Chapter 8 - Cloning
Procedure.............................................................................. 8-1
Chapter 9 - Visual Menu
Visual Menu Introduction..................................................... 9-1
Temporary Visual Menu Configuration......................... 9-1
Installing Visual Menu from the Web............................ 9-1
Upgrading USB Firmware ............................................. 9-2
Chapter 10 - Interface Keys
Keyboard Function Relationships....................................... 10-1
Supported Interface Keys .................................................. 10-3
Chapter 11 - Utilities
To Add a Test Code I.D. Prefix to All Symbologies.......... 11-1
Show Software Revision..................................................... 11-1
Show Data Format.............................................................. 11-1
Specular Effect Reduction.................................................. 11-2
Chapter 12 - Serial Programming Commands
Conventions........................................................................ 12-1
Menu Command Syntax..................................................... 12-1
Query Commands......................................................... 12-2
Concatenation of Multiple Commands ........................ 12-2
Trigger Commands............................................................. 12-4
Resetting the Factory Settings............................................ 12-4
Menu Commands ............................................................... 12-5
PDF417 Wand Emulation............................................ 12-7
Chapter 13 - Product Specifications
3800 Product Specifications............................................... 13-1
3900 Product Specifications............................................... 13-2
Standard Cable Pinouts....................................................... 13-3

vii
Chapter 14 - Maintenance
Repairs ................................................................................14-1
Maintenance........................................................................14-1
Replacing the Interface Cable ......................................14-2
Troubleshooting..................................................................14-2
Chapter 15 - Customer Support
Product Service and Repair.................................................15-1
Online Product Service and Repair Assistance............15-2
Technical Assistance...........................................................15-2
Online Technical Assistance ........................................15-3
Limited Warranty ...............................................................15-4

viii

3800/3900 User’s Guide 1 - 1
1
Getting Started
The 3800 is a high performance linear imaging scanner from Hand Held
Products. The 3800 marks a new performance level for handheld scanners.
Linearimaging technologyis defined by a bright and sharply focusedaiming line,
high resolution imaging, and fast reading speed. The 3800 is comfortable to
hold, easy to use, rugged, and excellent for all general scanning applications.
The 3900 is a fixed mount bar code scanner designed for retail kiosks,
manufacturing WIP tracking, document processing, or other OEM applications.
It is a complete decoded output scanner that is easy to integrate. It
communicateswithPCsorhost terminals via keyboardwedgeora serial RS-232
interface. The 3900 can be used internally or externally. The housing provides
protection from dust, dirt, and electrostatic discharge.
Typical Applications for the 3900
The 3900 is an ideal scanner
for retail kiosks. The bright
aiming line and large working
range make scanning easy for
untrained users.
The 3900 mounted in a stand
makes an efficient bar code
document reader; it takes up a
minimum of counter space and
reads and transmits data
quickly.
About This Manual
This User’s Guide provides installation and programming instructions for the
3800/3900. Productspecifications,dimensions,warranty, and customersupport
information are also included.
Hand Held Products bar code scanners are factory programmed for the most
common terminal and communications settings. If you need to change these
settings, programming is accomplished by scanning the bar codes in this guide.
An asterisk (*) next to an option indicates the default setting.

1 - 2 3800/3900 User’s Guide
Unpacking the Scanner
Open the carton. The shipping carton or container should contain:
• Check to make sure everything you ordered is present.
• Save the shipping container for later storage or shipping.
• Check for damage during shipment. Report damage immediately to the
carrier who delivered the carton.
An 3800: or an 3900:

3800/3900 User’s Guide 1 - 3
3800 Scanner Identification
3900 Scanner Identification
www.handheld.com
Hand Held Products, Inc.
Made in USA
geprufte
Sicherheit
.
.
.
.
TUV
Rheinland
Product Safety
E 153740
7D21
Input:
4.5-5.5VDC,
0-.3A
FOR HOME OR OFFICE USE
Tes te d to C o mply W ith F C C S tanda rds
This Class B digitalapparatuscomplieswithCanadian
ICES-003. Cetappareil
numeriquedela
Classe B est conformea la
normeNMB-003du Canada.
N10410
See manual for
Patent details.
Input:
4.5-5.5 VDC, 0-.3A
See manual for
Patentdetails.
Made in USA
geprufte
Sicherheit
.
.
.
.
TUV
Rheinland
ProductSafety
E 153740
7D21
Tes ted toComplyW ithF CC Standards
FOR HOME OR OFFICEUSE
Cetappareilnumerique delaClasseB estconformea lanormeNMB-003 duCanada.
ThisClassB digitalapparatuscomplieswithCanadianICES-003.
N10410
Hand Held Products,Inc.
ww w.handheld.com
3900 Scanner
Bottom View
Input:
4.5-5.5 VDC, 0-.3A
See manual for
P atent de tails .
Made in USA
geprufte
Sicherheit
.
.
.
.
TUV
Rheinland
Product Safety
E 153740
7D21
Te s ted to C o mply W ith F C C S ta nda rd s
FOR HOME OR OFFICE USE
Cet appareil numerique dela Classe B est conformea la norme NMB-003 duCanada.
This Class B digitalapparatuscomplieswithCanadianICES-003.
N10410
Hand Held Products, Inc.
www.handheld.com

1 - 4 3800/3900 User’s Guide
Connecting the Scanner When Powered by Host
(Keyboard Wedge)
A scanner can be connected between the keyboard and PC as a “keyboard
wedge,” plugged into the serial port, or connected to a portable data terminal in
wand emulation or non decoded output mode. The following is an example of a
keyboard wedge connection:
1. Turn off power to the terminal/computer.
2. Disconnect the keyboard cable from the
back of the terminal/computer.
3. Connect the appropriate
interface cable to the
scanner and to the terminal/
computer.
4. Turn the terminal/computer
power back on. The scanner will beep twice.
5. Verify the scanner operation by scanning a bar code from the back cover of
this manual. The scanner will beep once.
Disconnect
Disconnect
12
3

3800/3900 User’s Guide 1 - 5
Mounting Information for the 3900
Aperture plane
1.52
1.52B
.8 Optical center is ± 2" from horizontal.
(Angle begins at aperture plane.)
2˚ Ref typ
4.64
2.67 1.52 Ref
2.99
47.5˚
.89
.04
.700
.700
M4 Inserts typ 3 Thread depth 4.7 mm (.185")
Cable Exit
1.3
.65
2.5
(13 mil and 15 mil)
3.5
(5 mil and 7.5 mil)
4.1
5
6
7
8.5
9.5
3 mil
5 mil
7.5 mil 13 mil
15 mil
23˚ typ
4.9
4.2
3
1.9
TYPICAL PERFORMANCE ON HIGH QUALITY SYMBOLS.
Note: Measurements are in inches.

1 - 6 3800/3900 User’s Guide
Mounting Information, continued
Specular Zone
The 3900 must be mounted at a 5 degree, or greater, angle to the bar code in
order to scan properly:
Thescannerisnowconnected andreadytocommunicatewithyourterminal/PC.
You must program the scanner for your interface before bar code data can be
transmitted to your terminal/PC. If you are using the scanner as a keyboard
wedge, turn to page 2-1. If the scanner is connected via a serial port, turn to
page 2-8. Ifthis is a wand emulationapplication, turn to page 2-15, andfor a non
decoded output connection, turn to page 6-2.
Plug and Play
Plug and Play bar codes provide instant scanner set up for commonly used
interfaces.
Note: After you scan one of thecodes, power cycle the hostterminal to have the
interface in effect.
The most common interface is Keyboard Wedge. The following Keyboard
Wedge bar code also programs a carriage return (CR) suffix.
Keyboard Wedge Interface for IBM PC
AT and Compatibles

3800/3900 User’s Guide 1 - 7
The following Plug and Play bar code for IBM XT and Compatibles also
programs a carriage return (CR) suffix.
The following Plug and Play bar code for IBM PS-2 and Compatibles also
programs a carriage return (CR) suffix.
Use Non Decoded Output Laser Emulation when connecting to a secondary
terminal with integral decoding. This also sets the transmission rate to 36 scans
per second and the polarity to white high.
For most laptops, scanning the Laptop Direct Connect bar code allows
operation of the integral keyboard. The following Laptop Direct Connect bar
code also programs a carriage return (CR) suffix.
The RS-232 Interface bar code is used when connecting to the serial port of a
PC or terminal. The following RS-232 Interface bar code adds a suffix of a CR
and LF, and also programs the parameters:
Option Setting
Baud Rate 9600 bps
Parity Even
IBM XT and Compatibles
IBM PS-2 and Compatibles
Non Decoded Output
Laser Emulation
Laptop Direct Connect

1 - 8 3800/3900 User’s Guide
In Wand Emulation mode, the scanner decodes the bar code then sends data in
the same format as a wand scanner. The Same Code format transmits UPC,
EAN, Code 128 and Interleaved 2 of 5 bar codes without any changes, but
converts all other symbologies to Code 39.
The following Wand Emulation bar code sets the interface to Wand Emulation
mode and translates bar code data as Code 39 symbology. It also programs the
Transmission Rate to 25 inches per second, and Output Polarity to black high.
Note: For the 3800PDF model: When the 3800PDF interface is set to wand
emulation, all PDF417 bar code data is transmitted as Code 128. Data
from other symbologies follow the rules described above.
IBM 4683 Ports 5B, 9B, and 17 Interface
Note: The following Retail “Plug and Play” codes are for use with the 3800XX-
11 and 3800XX-11E models only.
Scan one of the following “Plug and Play” codes to program the 3800 for IBM
4683 Port 5B, 9B, or 17.
Data Format 7 data bits, parity bit, 1 stop bit (8 bit data)
Option Setting
RS-232 Interface
Wand Emulation Same Code
Wand Emulation (Code 39 Format)