Hans Grohe Axor Aktiva 27470XX1 Installation guide

Installation Instructions / Warranty
Aktiva
27470XX1
27433XX1
28490XX1

2
Aktiva showerhead with arm
27470XX1
Aktiva showerhead
28490XX1
Aktiva showerarm
27433XX1

3
1/2“ male supply pipe,
extending 3/8“
Mounting bracket
flange
3 mm hex wrench
(included)
arm
Aktiva
showerhead
Assembly
1. Install 1/2” male supply pipe, extending 3/8”
from the surface of the finished wall.
2. Seal the wall around the pipe using a good
quality bathroom sealer.
3. Install the mounting bracket to the supply pipe.
4. Secure the mounting bracket to the wall using
the screws provided.
5. Slide shower arm through the flange and over
the mounting bracket. Secure the arm to the
mounting bracket with the set screw.
6. Mount the showerhead on the shower arm.
Installer notes:
This is a speciality showerhead. For best results,
Hansgrohe recommends that this be used only with
a 3/4” thermostatic mixer and 3/4” volume control.
Do not use this showerhead with a pressure
balancing mixer.
Due to the weight of this showerhead, Hansgrohe
recommends that its be used only with the included
shower arm.
The 28490XX1 can be used in a ceiling installation
provided that the supply pipe is properly secured.
Operation
The selector knob on the side allows the user to
select regular spray, pulsating massage spray and
soft aerated spray.
When the modes are changed, green Quiclean®
pins automatically clear the spray channels of any
mineral deposits.
boot ring
boot

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Cleaning Recommendation for Hansgrohe Products
Modern faucetry and shower products utilize a combination of materials to comply with the needs of the
market with regard to design and functionality.
To avoid damage, it is necessary to use some caution when cleaning. Damage caused by improper treatment
is not covered under the Hansgrohe warranty.
Cleaning Materials for Faucets and Showers
• To remove lime scale, use only products made specifically for that purpose. Always follow the manufacturer’s
instructions when using.
• Do not use cleaners that contain hydrochloric, formic, acetic, or phosphoric acids, as these will cause
considerable damage to finishes and to plastic components.
• Never mix cleaning materials.
• Never use cleaners containing abrasives. Do not use abrasive cleaning cloths, pads, or sponges.
Cleaning Procedures
• Clean your faucets and shower products as and when required. Regular cleaning will prevent scale
buildup and water spotting.
• Follow the label instructions. Do not allow any cleaner to remain on the product for longer than necessary.
• When using spray cleaners, spray first onto a sponge or cloth – do not spray directly onto the product.
• After cleaning, rinse thoroughly with clear water to remove any cleaner residue.
Important
•
Soap and shampoo residue can also cause damage to the product. Rinse well with clean water after use.
• If the surface is already damaged, harsh cleaning materials will cause further damage.

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Limited Lifetime Consumer Warranty
This product has been manufactured and tested to the highest quality standards by Hansgrohe, Inc.
(„Hansgrohe“). This warranty is limited to Hansgrohe products which are purchased by a consumer in the
United States after March 1, 1996, and installed in either the United States or Canada.
WHO IS COVERED BY THE WARRANTY
This warranty extends to the original consumer purchaser only.
WHAT IS COVERED BY THE WARRANTY
This warranty covers only your Hansgrohe manufactured product. Hansgrohe warrants this product
against defects in material or workmanship as follows: Hansgrohe will repair at no charge for parts only
or, at its option, replace any product or part of the product which proves defective because of improper
workmanship and/or material, under normal installation, use, service and maintenance. If Hansgrohe is
unable to provide a replacement and repair is not practical or cannot be timely made, Hansgrohe may
elect to refund the purchase price in exchange for the return of the product.
LENGTH OF WARRANTY
Replacement or repaired parts of products will be covered for the term of this warranty as stated in the
following two sentences. If you are a consumer who purchased the product for use primarily for personal,
family, or household purposes, this warranty extends for as long as you own the product and the home
in which the product is installed. If you purchased the product for use primarily for any other purpose,
including, without limitation, a commercial purpose, this warranty extends only (i) for 1 year, with respect
to Interaktiv and Retroaktiv products, and (ii) for 5 years, with respect to AXOR, ShowerPower and Pharo
products.
THIS WARRANTY DOES NOT COVER, AND HANSGROHE WILL NOT PAY FOR:
A. Conditions, malfunctions or damage not resulting from defects in material or workmanship.
B. Conditions, malfunctions or damage resulting from (1) improper installation, improper maintenance,
misuse, abuse, negligence, accident or alteration, or (2) the use of abrasive or caustic cleaning agents
or „no rinse“ cleaning products, or the use of the product in any manner contrary to the product
instructions.
C. Labor or other expenses for the disconnection or return of the product for warranty service, or for
installation or reinstallation of the product.
D. Accessories or related products not manufactured by Hansgrohe.

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TO OBTAIN WARRANTY SERVICE
Contact your Hansgrohe retailer, or write to Technical Service at:
Hansgrohe Inc.
1492 Bluegrass Lakes Parkway
Alpharetta GA 30004
Or, call Hansgrohe toll-free at [phone].
In requesting warranty service, you will need to provide
1. The sales receipt or other evidence of the date and place of purchase.
2. A description of the problem.
3. Delivery of the product or the defective part, postage prepaid and carefully packed and insured, to
Hansgrohe Inc. 1492 Bluegrass Lakes Parkway, Alpharetta, Georgia 30004, Attention: Technical
Service, if required by Hansgrohe.
When warranty service is completed, any repaired or replacement product or part will be returned to you
postage prepaid.
EXCLUSIONS AND LIMITATIONS
REPAIR OR REPLACEMENT (OR, IN LIMITED CIRCUMSTANCES, REFUND OF THE PURCHASE
PRICE) AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER.
HANSGROHE NEITHER ASSUMES NOR AUTHORIZES ANY PERSON TO CREATE FOR IT ANY
OBLIGATION OR LIABILITY IN CONNECTION WITH THIS PRODUCT.
HANSGROHE SHALL NOT BE LIABLE TO PURCHASER OR ANY PERSON FOR ANY INCIDENTAL,
SPECIAL, OR CONSEQUENTIAL DAMAGES, ARISING OUT OF BREACH OF THIS WARRANTY
OR ANY IMPLIED WARRANTY (INCLUDING MERCHANTABILITY).
Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may have other rights which vary from State to
State.
You may be required by law to give us a reasonable opportunity to correct or cure any failure to comply
before you can bring any action in court against us under the Magnuson-Moss Warranty Act.
PRODUCT INSTRUCTIONS AND QUESTIONS
Upon purchase or prior to installation, please carefully inspect your Hansgrohe product for any damage or
visible defect. Prior to installing, always carefully study the enclosed instructions on the proper installation
and the care and maintenance of the product. If you have questions at any time about the use, installation,
or performance of your Hansgrohe product, or this warranty, please call or write to us at the toll-free number
and address printed above.

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8
11/2009 9.07202.01
Hansgrohe, Inc. • 1490 Bluegrass Lakes Parkway • Alpharetta, GA 30004
Tel. [phone] • Fax [phone]
www.hansgrohe-USA.com