Hasler HJ500 User manual

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And Solutions HASLER
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Operating Guide
HJ500 Inkjet Printer

Model Number ____________________
Serial Number ____________________
Dealer Phone ____________________
Hasler®, Inc.
19 Forest Parkway
Shelton, CT 06484-6140
TEL [phone]
203/926-1087
FAX [phone]
E-Mail [email protected]
Web: http://www.haslerinc.com

CUSTOMER SURVEY FORM HJ500 Operating Guide
Revision: 06/2004 Form 51016
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SAFETY PRECAUTIONS
THIS EQUIPMENT PRESENTS NO PROBLEM WHEN USED PROPERLY. HOWEVER,
CERTAIN SAFETY RULES SHOULD BE OBSERVED WHEN OPERATING THE HASLERJET 500
SYSTEM.
BEFORE USING THE PRINTER, YOU SHOULD READ THIS MANUAL CAREFULLY AND
FOLLOW THE RECOMMENDED PROCEDURES, SAFETY WARNINGS, AND INSTRUCTIONS:
??Keep hands, hair, and clothing clear of rollers and other moving parts.
??Avoid touching moving parts or materials while the machine is in use. Before clearing a jam, be sure machine
mechanisms come to a stop.
??Always turn off the machine before making adjustments, cleaning the machine, or performing any maintenance covered
in this manual.
??Use the power cord supplied with the machine and plug it into a properly grounded wall outlet located near the machine
and easily accessible. Failure to properly ground the machine can result in sever personal injury and/or fire.
??The power cord and wall plug is the primary means of disconnecting the machine for the power supply.
??DO NOT use an adapter plug on the line cord or wall outlet.
??DO NOT remove the ground pin from the line cord.
??DO NOT route the power cord over sharp edges or trapped between furniture.
??Avoid using wall outlets that are controlled by wall switches, or shared with other equipment.
??Make sure there is no strain on the power cord caused by jamming between the equipment, walls or furniture.
??DO NOT remove covers. Covers enclose hazardous parts that should only be accessed by a qualified service
representative. Report any damage of covers to your service representative.
??This machine requires periodic maintenance. Contact your authorized service representative for required service
schedules.
??To prevent overheating, do not cover the vent openings.
??Use this equipment only for its intended purpose.
In addition, follow any specific occupational safety and health standards for your workplace or area.
This manual is intended solely for the use and information of Hasler Inc., its designated agents, customers, and their
employees. The information in this guide was obtained from several different sources that are deemed reliable by all industry
standards. To the best of our knowledge, that information is accurate in all respects. However, neither Hasler Inc. nor any of
its agents or employees shall be responsible for any inaccuracies contained herein.
HASLERJET is a registered trademark of Hasler Inc..
Hewlett-Packard is a registered trademark of Hewlett-Packard Corporation.
Windows 95 and Windows 98 are registered trademarks of Microsoft Corporation.
IBM is a registered trademark of International Business Machines.
All other trademarks are the property of their respective holders.
All rights reserved. No part of this book may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying,
recording, or any information storage and retrieval system, without permission in writing from the Publisher.

i
Table of Contents
Section 1 –Getting Acquainted 1
The HaslerJet 500 1
The Control Panel 3
Section 2 –Installing the HaslerJet 500 5
Choose a Location 5
Connecting the HaslerJet 500 5
Installing the Inkjet Cartridges 6
Setting up the Feed 6
Installing the Software on the Computer 7
Section 3 –Quick Start 9
Create a Layout 9
Print the Job 10
Section 4 –Printer Operation 11
Running a Job 11
Printer Control Panel 12
Printer Control Panel Messages 14
Types of Media 14
Databases 15
Section 5 –Maintenance 17
The Inkjet Cartridge 17
Jams in the HaslerJet 500 Printer 19
Replacing the Sheet Separators 19
Replacing the Feed Rollers 20
Cleaning 21
Section 6 –Trouble Shooting Guide 23
Inkjet Cartridges 23
HaslerJet 500 Printer 24
Appendices 25
Specifications 25
Supplies and Optional Hardware 27
Index 29

ii
Notes

1
Section 1 –Getting Acquainted
HASLERJET 500
The HaslerJet 500 is a high-speed printing and addressing systems that can print addresses,
bar codes, return addresses, bitmapped graphics, and special messages using TrueType
scaleable fonts simultaneously on up to 20,000 postcard (3.5 X 5.5 inch) mail pieces per hour.
1CONTROL PANEL –See page 3
2MEDIA THICKNESS KNOB –Controls the height of the printheads to obtain proper distance from the
media.
3SHEET SEPARATOR LOCKING LEVER –This lever locks and releases the sheet separators Item 3.
4SHEET SEPARATORS –There are four sheet separators that help separate the media as it is being fed.
(See Setting Up the Job page 6)
5SIDE GUIDES –The side guides are used to maintain side to side registration.
6REAR-GUIDE -The rear-guide is used to hold the media against the sheet-separators for proper feeding.
7POWER RECEPTACLE –The power receptacle contains the main power switch and the fuses.
8MOTOR CIRCUIT BREAKER –This circuit breaker protects the motor from overloads.

2
1PRINT HEAD COVER –Shown open for illustration purposes, but should be in the closed position for
running.
2PARALLEL PORT –The printer cable from your computer should be connected here.
3MEDIA TRANSPORT BELTS –The media is transported under the printheads on these belts.
4PRINTHEAD CARRIAGE –The HaslerJet 500 has fiver printheads. Head 1, 2, and 3 are banked
together on the rail. Head 4 and 5 are banked together and share the same rail and are positioned
opposite and independent of the other heads.
You can move the two printing banks from side to side to position the information properly on the media
with the following restrictions. Heads 1, 2, and 3, print a band 1-1/2 inch wide and may be positioned
anywhere within a range of 2-1/2 inches from the Control Panel side of the printer to 4 inches from the
opposite side of the printer. Head 4 and 5 can be positioned to within 1-5/16-inches of head 3 and to
within 2-1/2 inch of the non-operator side of the printer.
5MEDIA SENSOR –The media sensor is located just before the printheads and senses the media to start
the printing action.

3
CONTROL PANEL
1. ON LINE key –The indicator on this key lights when data is sent to the
HASLERJET 500 and they are ready to begin printing. This key also turns the
printer off line so that the menu mode can be accessed..
2. -key –In the menu mode this key will scroll to the previous selection.
3. ENTER key –This key starts and stops the printing.
4. FAULT Indicator –This indicator lights when there is a problem with the printing
process.
5. RESET key –This key will reset the printer to its wait state.
6. +key –When the printer is in the menu mode this key will scroll to the next
selection.
7. MENU key –This key causes the printer to enter the menu mode where several
operator functions can be accessed.
8. TEST PRINT key –Pressing this key will put the printer in the test mode and send
a sample copy to check the printer’s output.
9. OPERATOR DISPLAY –Indicates the printer’s status including menus and error
messages.
10. MEDIA THICKNESS –The knob on the right side of the control panel is used to
adjust the height of the print heads to compensate for different media thickness.
NOTE: A complete description of the functions and operation of the printer keys can be
found in Section 4 –Printer Operation.

4
Notes

5
Section 2 –Installing the HaslerJet 500
To install the HaslerJet 500 printer the following must be done:
??Choose a location for the HaslerJet 500 Printer
??Plug in the printer and connect it to the computer
??Install the Inkjet Cartridges
??Set up the feed on the printer
??Install the HaslerJet 500 software on the computer
??Create a job to be printed (refer to Section 3 –Quick Start)
Choose a Location
The HaslerJet 500 should be placed on a sturdy worktable or cabinet at least 12 inches from any walls.
Protect the HaslerJet 500 from excessive heat, dust, and moisture –avoid placing it in direct sunlight.
Connecting the HaslerJet 500
Plugging in the Printer
Make sure that the main power switch of the HaslerJet 500 Printer is in the OFF position.
1. Connect one end of the power cord to the rear of the HaslerJet 500 in the corresponding receptacle.
2. Plug the other end into a 115-220 Volt AC, 50/60
Hz. Grounded outlet.
CAUTION
Do not use an adapter plug or extension cord
to connect the printer to the wall receptacle.
Do not use outlets controlled by wall switches.
Do not use an outlet that shares the same
circuit with large electrical machines or
appliances.
Connecting to the Computer
Plug the parallel printer cable from your computer into
the rear of the printer and latch the two locking clips.
The cable used to connect the HaslerJet 500 to the
computer must not exceed 6 feet long.

6
Install the Inkjet Cartridges
The HaslerJet 500 can be configured with up to 5 inkjet cartridges. The cartridges are installed as follows:
??Remove the inkjet cartridge from its packaging, taking care not to touch
the copper contacts, the metal plate, or the gold printhead. Remove
the protective tape from the printhead.
??The cartridges are held in place by a latch lever mounted on the inkjet
cartridge holder. Release the lever by raising it vertical.
??With the cartridge’s printhead pointing down, slide the cartridge into
the holder and push down and toward the contacts in the holder.
??Make sure the cartridge is seated in the holder then close the latch lever
to secure the cartridge in the holder. Do not force the lever into
place. (See the diagram.)
??Repeat the above for the remaining cartridges.
NOTE: For optimum image quality during the run, refer to
"Cleaning the Printhead" .
The ink in the cartridge may be harmful if
swallowed. Keep new and used cartridges
out of reach of children. Discard empty
cartridges immediately.
Setting up the Feed
1. Release the separator-locking lever located on
the operator’s side of the feeder and raise the
separators to the up and locked position. Move
the side guides out to their extreme open
position. Place one piece of media in the center
of the feed table.
2. There are four separators on the feeder. Use the
two center separators for narrow media and all
four separators for wide media. Place the media
under the separators and lower the separators so
that they rest on the media.
3. Rotate the locking lever up to lock the separators
in place.

7
4. Adjust the side guides to within 1/32-inch of the
media and set the back guide so that the media is
raised approximately 1/2-inch and rests on the
curve of the back guide. When running 10 inch
or longer or heavy media you may have to set
the back guide so that it just touches the back of
the media.
5. Turn the HaslerJet 500 on and then turn the
media thickness knob to set the initial print head
height as follows:
NOTE: These are initial settings. It may be necessary to adjust the MEDIA THICKNESS control to
optimize the print quality
6. Press the STAND BY key, and then press the SELECT key, to test feed media.
NOTE: The HaslerJet 500 is supplied with two types of sheet separators. The hard tip, which is
installed on the unit when you receive it, is for media such as envelopes, books, and stuffed
envelopes. A soft tip separator is packed with the machine for use with single sheets of paper
and plain envelopes. Refer to Section 5 –Maintenance for instructions on how to change
them.
Installing the Software on the Computer
The HaslerJet 500 is not supplied with a computer. The computer that you use with your HaslerJet 500 System
should meet the following minimum requirements:
An IBM or Compatible Pentium 100 Megahertz PC or better.
Windows 95, 98, 2000 or NT installed.
A minimum of 20 Megabytes of free hard disk space.
The computer should be equipped with at least 16 Megabytes of RAM for Windows 95 and 98 (32
Megabytes of RAM required for Windows 2000 and NT).
A 2X CD ROM or better.
An 800 X 600 SVGA Monitor or better.
Parallel (Centronics) printer cable, no longer than 6 feet.
The Parallel Port must be set to the EPP (Enhanced Parallel Port) setting in the CMOS of the computer.
Addressing Software Installation
1. Before installing the CD check that there is at least 20 megabytes of disk space available on the
computer.
2. Close all programs currently running and reboot the computer. Do not open any programs prior to
installing the addressing software.
Media Thickness Dial Setting
.004” to 1/32”0 to 2
1/32” to 1/16”2 to 3
1/16” to 1/8”3 to 7
1/8” to 1/4”7 to 10

8
3. Install the CD in the computer. The CD should start automatically. If it does not click on the Start
button, then select Run. Type “D:\Setup.exe” (where D is the CD drive) and then click OK.
4. The software Setup Menu will appear on your screen. It contains five options:
Install Printer Software
Read the Manuals
Browse this CD
Install Adobe Acrobat –This is version 4.0 of Adobe Acrobat for reading and printing the Operator
Manuals.
5. Click on “Install Printer Software” and then choose the operating system that is installed on your
computer. If you are using Windows 95 refer to the instructions under “Windows 95” and if you are
using Windows 98, Windows NT4, 2000, ME, or XP refer to the instructions under “W98 / NT4 /
W2000”.
6. If this is a new printer installation (not a software update) go to the installation instructions for your
operating system to complete the installation. If this is a software and firmware update, you must also
download a new “BIOS” to the printer.
Windows 95
1. Insert the program CD into your CD-ROM drive. Click on “Install Printer Software”.
2. Select “Windows 95”.
3. Select “ODBC95” and follow the instructions in the windows to install “DCOM95 for Windows 95”.
When this is installed Restart your computer.
4. Open the program CD again and select “Install Printer Software”, then “Windows 95”.
5. Follow the directions in the windows. At the end of the installation you will be asked to identify the
model of your printer. Select the appropriate printer and then restart your computer.
Windows 98, NT4, or 2000
1. Insert the program CD into your CD-ROM drive. Click on “Install Printer Software”.
2. Select “W98 / NT4 / W2000” “ A setup menu will appear with the “Welcome: window. Follow the
instructions.
3. At the end of the installation you will be asked to identify the model of your printer. Select the
appropriate printer and then restart your computer.

9
Section 3 –Quick Start
Create a Layout
Click on the . The “Layout Editor –Select Database” window will open. Click OK. The “Select
Database” window will open, select the location of your database on your hard drive. In the Files of type box
select the type of database, then select the database you wish to use and click Open. If this is the first time you
are using that particular database, follow the instructions in the “Layout Editor –Database Attributes” window.
The “Database View –“ window will then open, click OK.
The “Layout Editor –Stock
Properties” window will open.
Select the envelope from the drop
down box and click OK. The
“Layout Editor –Untitled” window
will now open. Place your mouse
pointer at the place on the layout
that you wish to add the address
information and right click on the
mouse. Then select Insert and
Text as shown below.
The “Text Field Properties” window will open.
Click on each field that you wish to
print. Use the SPACE BAR to
separate fields on the same line and
the ENTER key to start a new line.
When you have built your address,
select the type style and font size
from the drop down menu and
click OK.
Click on File, the Save Asand
give your project template a name.
Then click on File, and click on
New Job. Click OK on the “Layout Wizard –Select Template” window. Then click OK on the “Database
View –“ window. Next click on Save in the “Save Job As…” window. The job is now ready to print.
NOTE: Using the above method you can also add logos or graphics and a postal barcode. For more
information and a detailed explanation of the layout software refer to “Printer Software Manual”.

10
Print the Job
IMPORTANT: Make sure it is connected to the computer and that the printer is turned ON before
beginning.
Click on the . The “Control Panel” window will open. Click on the Load a new job button [1] and
the “Control Panel –Load Job”
window will open. Select the job that
you wish to print and click Load Job.
The first record of your database will
appear in the box under the name of
the job.
To start printing click on the GO
button [2]. After the job loads the
printer will start running. To begin the
printing process press the SELECT
key on the printer’s control panel.
NOTE: For more information
about the Control Panel
refer to the “Printer
Software Manual”

11
Section 4 –Printer Operation
Running a Job
Setting up the Feeder
The following steps will assist you in setting the feeder portion of the HaslerJet 500:
1. Release the separator-locking lever located on
the operator’s side of the feeder and raise the
separators to the up and locked position. Place
one piece of media on the feeder table. Move
the side guides out to their extreme open
position.
2. There are four separators on the feeder. Use the
two center separators for narrow media and all
four separators for wide media. Place the media
under the separators and lower the separators so
that they rest on the media.
NOTE: Two types of separator tips are included
with the HaslerJet 500. The set that is
installed on the unit was designed for all types of media except single sheets of paper. These
hard tips last the longest and carry a part number of 90-103-09. The set packed with the
machine is softer and is intended to be used when running single sheets of paper or cards.
They carry the part number 90-103-09S.
3. Move the separator-locking lever up to lock the separators in place.
4. Adjust the side guides to the width of the media
and adjust the back guide so that the media is
raised approximately 1/2-inch and rests on the
curve of the back guide. When running 10 inch
or longer or heavy media you may have to set
the back guide so that it just touches the back of
the media.
5. Turn the HaslerJet 500 on and then turn the
medial thickness knob to set the initial print
head height according to the chart on the right:
Media Thickness Dial Setting
.004” to 1/32”0 to 2
1/32” to 1/16”2 to 3
1/16” to 1/8”3 to 7
1/8” to 1/4”7 to 10

12
Starting Up the HaslerJet 500
If the HaslerJet 500 has been sitting idle for a period of time, It is a good idea to Purge the printheads before
beginning to run a job. This can be done from the HaslerJet 500 LCD Display Panel. Press MENU, then ON
LINE to put the HaslerJet 500 in the menu mode. Then using the +or -buttons scroll to PURGE: Then
press the ENTER button. Allow the HaslerJet 500 to run a few pieces then press ENTER again to stop the
purge. Check that the pattern run on the media is even, without any blank areas or white streaks. If the
pattern is OK, then return the HaslerJet to the standby mode by pressing the MENU button. Anytime the
HaslerJet 500 sits idle for a while the purge routine should be run before running the job.
Printing a Test Print
Make sure that the HaslerJet 500 printer is properly connected to the computer and turned ON. Open the
“Control Panel” either from the desktop or from the icon in the layout editor. Click on the Load Job icon
and select the job you wish to run. Then click Load Job.
Once the job is loaded the first
record to be run will appear. Click
on the Print Record button and
the window on the right will
appear. You have the choice of
either selecting the number of
prints that you wish to print (the
default is 1) or selecting
Unlimited, which will allow the
printer to run the same record until
you press the Select key to stop the
feed.
When you have completed the
running the copies for setup, simply click on GO to start printing the job.
NOTE: This feature may be used at anytime during the printing of your job to check setup or to rerun
lost records.
Printing the Job
Click on the GO button to begin printing the job. The HaslerJet 500 will begin by rendering the fonts and
logos then download them to the printer. Depending on the complexity of the page this process may take up
to a few minutes. Once a font or logo is rendered, the HaslerJet 500 can call it up from this folder for reuse
the next time a job that uses that particular font style or logo is run.
Monitoring the Job
The HaslerJet 500 can be stopped by pressing the SELECT key or by clicking on STOP in the Control Panel
software without affecting the job. The printer will resume printing at exactly the same point in the database
when it is restarted.
Printer Control Panel
When you first turn the printer ON, the light in the TEST PRINT key lights and the display becomes active. At
this point, the printer is ready to print if it is connected to your computer.
The printer control panel keys can be used to access various functions that help the operator control the printer.
These functions and their operation are as follows:
ENTER key
The ENTER key is used to start the printer printing under production situations. When the printer is placed in
any of the menu modes, the ENTER key is used to choose the options available.
TEST PRINT key