iForm No. GRSSM-0208
CONTENTS
INTRODUCTION
The Hatco Glo-Ray Heated Stone Shelf is designed
to safely hold food hot while blending into your
décor. It will keep food at proper serving
temperatures without affecting quality. This warmer
features a thermostatically-controlled heated base
that extends the food holding times.
Glo-Ray Heated Stone Shelves are a product of
extensive research and field testing. The materials
used were selected for maximum durability,
attractive appearance, and optimum performance.
Every unit is inspected and tested thoroughly prior
to shipment.
This manual provides the installation, safety, and
operating instructions for the Glo-Ray Heated Stone
Shelf. Hatco recommends all installation, operating,
and safety instructions appearing in this manual be
read prior to installation or operation of the Glo-Ray
Heated Stone Shelf.
Safety information that appears in this manual is
identified by the following signal word panels:
WARNING indicates a hazardous situation
which, if not avoided, could result in death or
serious injury.
CAUTION indicates a hazardous situation which,
if not avoided, could result in minor or moderate
injury.
NOTICE is used to address practices not related
to personal injury.
Important Owner Information...............................i
Introduction...........................................................i
Important Safety Information..............................1
Model Descriptions..............................................2
All Models........................................................2
GRSS Models .................................................2
GRSSR Models...............................................2
GRSSB Models...............................................2
Model Designation...............................................3
Specifications.......................................................3
Plug Configurations.........................................3
Dimensions................................................3 – 4
Electrical Rating Charts.............................5 – 6
Installation ............................................................7
GRSS and GRSSR Models ............................7
GRSSB Models...............................................7
Operation............................................................10
General..........................................................10
Maintenance........................................................11
General..........................................................11
Cleaning ........................................................11
Cleaning the Swanstone® Solid Surface......11
Troubleshooting Guide......................................12
Accessories........................................................13
Hatco imited Warranty.....................................17
Authorized Parts Distributors...........Back Cover
IMPORTANT OWNER INFORMATION
Record the model number, serial number, voltage,
and purchase date of your Glo-Ray®Heated Stone
Shelf in the spaces below. Please have this
information available when contacting Hatco for
service assistance.
Model No. ________________________________
Serial No. ________________________________
Voltage __________________________________
Date of Purchase __________________________
Business 8:00 a.m. to 5:00 p.m.
Hours: Central Standard Time
(Summer Hours: June to September –
8:00 a.m. to 5:00 p.m. C.S.T.
Monday through Thursday
8:00 a.m. to 2:30 p.m. C.S.T. Friday)
Telephone: (800) 558-0607; (414) 671-6350
Fax: (800) 690-2966 (Parts and Service)
(414) 671-3976 (International)
24 Hour 7 Day Parts and Service
Assistance available in the
United States and Canada
by calling (800) 558-0607.
Additional information can be found by visiting our
web site at www.hatcocorp.com.
