
English
Form No. GRSM-0719 3
IMPORTANT SAFETY INFORMATION
ELECTRIC SHOCK HAZARD:
 • Plug unit into a properly grounded electrical receptacle 
of the correct voltage, size, and plug configuration. If 
plug and receptacle do not match, contact a qualified 
electrician to determine and install the proper voltage 
and size electrical receptacle.
 • Turn OFF power switch, unplug power cord, and 
allow unit to cool before performing any cleaning, 
adjustments, or maintenance.
 • DO NOT submerge or saturate with water. Unit is not 
waterproof. Do not operate if unit has been submerged 
or saturated with water.
 • Unit is not weatherproof. Locate unit indoors where 
ambient air temperature is a minimum of 70°F (21°C).
 • This unit is not “jet-proof” construction. Do not use 
jet-clean spray to clean this unit.
 • Do not steam clean or use excessive water on unit.
 • Do not pull unit by power cord.
 • Discontinue use if power cord is frayed or worn.
 • Do not attempt to repair or replace a damaged 
power cord. The cord must be replaced by Hatco, an 
Authorized Hatco Service Agent, or a person with 
similar qualifications.
 • This unit must be serviced by qualified personnel only. 
Service by unqualified personnel may lead to electric 
shock or burn.
 • Remote control enclosure must be mounted on vertical 
wall and installed in vertical position. Mounting remote 
control enclosure in horizontal position may result in 
collection of liquids and lead to electric shock.
 • Use only Genuine Hatco Replacement Parts when 
service is required. Failure to use Genuine Hatco 
Replacement Parts will void all warranties and may 
subject operators of the equipment to hazardous 
electrical voltage, resulting in electrical shock or burn. 
Genuine Hatco Replacement Parts are specified to 
operate safely in the environments in which they are 
used. Some aftermarket or generic replacement parts 
do not have the characteristics that will allow them to 
operate safely in Hatco equipment.
FIRE HAZARD: Locate unit a minimum of 1″ (25 mm) from 
combustible walls and materials. If safe distances are not 
maintained, discoloration or combustion could occur.
Make sure food product has been heated to the proper 
food-safe temperature before placing on the unit. Failure 
to heat food product properly may result in serious health 
risks. This unit is for holding preheated food product only.
Make sure all operators have been instructed on the safe 
and proper use of the unit.
This unit is not intended for use by children or persons 
with reduced physical, sensory, or mental capabilities. 
Ensure proper supervision of children and keep them 
away from the unit.
This unit has no “user-serviceable” parts. If service 
is required on this unit, contact an Authorized Hatco 
Service Agent or contact the Hatco Service Department at 
800-558-0607 or 414-671-6350.
BURN HAZARD: Some exterior surfaces on unit will get 
hot. Use caution when touching these areas.
Locate unit at proper counter height in an area that is 
convenient for use. The location should be level to prevent 
unit or its contents from falling accidentally and strong 
enough to support the weight of unit and contents.
Do not operate built-in models without control box 
mounted properly as described in installation instructions.
Do not operate unit without installing supplied legs.
The National Sanitation Foundation (NSF) requires that 
units over 36″ (914 mm) in width or weighing more than 
80 lbs. (36 kg) either be sealed to or raised above 
installation surface. If unit cannot be sealed at the point 
of use, 4″ (102 mm) legs are included to allow for proper 
cleaning access below unit.
NOTICE
Unit is designed and recommended for use in or on 
metallic countertops. Damage to any countertop material 
is not covered under the Hatco warranty. For other 
surfaces, verify with manufacturer that material is suitable 
for prolonged temperatures up to 200°F (93°C).
Do not modify wiring or cut thermostat capillary on control 
enclosure to increase remote mounting distance. Cutting 
thermostat capillary will cause unit to overheat and may 
damage unit as well as surrounding countertop.
Do not use excessive force when tightening mounting 
screws on built-in units. This may damage unit and/or 
countertop.
Do not lay unit on the side with the control panel. Damage 
to unit could occur.
Use non-abrasive cleaners and cloths only. Abrasive 
cleaners and cloths could scratch the finish of the unit, 
marring its appearance and making it susceptible to soil 
accumulation. 
Install remote mounted control enclosure outside of heat 
zone. Locating control enclosure inside heat zone will 
cause control(s) to overheat, malfunction, and fail.
Do not slide pans across hardcoat surface, use rough-
bottomed pans, or drop anything on hardcoat surface. 
Scratching may occur. Damage to hardcoat surface caused 
by misuse is not covered under warranty.
Do not locate unit in area with excessive air movement 
around unit. Avoid areas that may be subject to active air 
movements or currents (i.e., near exhaust fans/hoods, air 
conditioning ducts, and exterior doors).
Read the following important safety information before using this equipment to avoid 
serious injury or death and to avoid damage to equipment or property.