Hatco DL-400 User manual

Decorative Heat Lamps
DL Series
Installation &
Operating Manual
I&W #07.05.147.00
This manual contains important safety information
concerning the maintenance, use and operation of this
product. Failure to follow the instructions contained in this
manual may result in serious injury. If you’re unable to
understand the contents of this manual, please bring it to
the attention of your supervisor. Do not operate this
equipment unless you have read and understood the
contents of this manual.
Este manual contiene importante información sobre
seguridad concerniente al mantenimiento, uso y
operación de este producto. Cualquier falla en el
seguimiento de las instrucciones contenidas en este
manual puede resultar en un serio daño. Si usted no
puede entender el contenido de este manual por
favor pregunte a su supervisor. No opere este
equipo al menos que haya leído y comprendido el
contenido de este manual.

Form No. DHLM-1207 i
CONTENTS
INTRODUCTION
Hatco Decorative Heat Lamps are designed to hold
your food at serving temperatures and enhance
restaurant decor. Hatco Decorative Heat Lamps
heat is focused directly below, providing effective
insulation for prolonged serving times.
Hatco Decorative Heat Lamps are quality built to
meet the demands of foodservice operations and
provide years of trouble-free performance.
This manual provides the installation, safety and
operating instructions for the Decorative Heat
Lamps. We recommend all installation, operating
and safety instructions appearing in this manual be
read prior to installation or operation of your
Decorative Heat Lamps. Safety instructions that
appear in this manual after a warning symbol and
the words WARNING or CAUTION printed in bold
face are very important. WARNING means there
is the possibility of serious personal injury or death
to yourself or others. CAUTION means there is
the possibility of minor or moderate injury. The word
NOTICE signifies the possibility of equipment or
property damage only.
Hatco Decorative Heat Lamps are a product of
extensive research and field testing. The materials
used were selected for maximum durability,
attractive appearance and optimum performance.
Every unit is thoroughly inspected and tested prior
to shipment.
Important Owner Information...............................i
Introduction ...........................................................i
Important Safety Information..............................1
Specifications.......................................................3
Electrical Rating Chart ....................................3
Dimensions-Shade..........................................3
Model Designation...............................................4
Model Descriptions..............................................5
All Models........................................................5
DL Models (Standard Wattage).......................5
DLH Models (High Wattage)...........................5
Installation ............................................................5
Unpacking .......................................................5
Location...........................................................5
Assembly.........................................................6
Installing Non-Track Mount .............................7
Installing Track Mount.....................................8
Operation ............................................................11
Maintenance .......................................................12
General..........................................................12
Cleaning........................................................12
Heat Bulb Replacement................................12
Accessories........................................................13
Troubleshooting Guide......................................13
Hatco Limited Warranty.....................................15
Authorized Parts Distributors............Back Cover
IMPORTANT OWNER INFORMATION
Record the model number, serial number
(identification decal located inside the lamp shade),
voltage and purchase date of your Decorative Heat
Lamp in the spaces below. Please have this
information available when calling Hatco for service
assistance.
Model No. ________________________________
Serial No. ________________________________
Voltage __________________________________
Date of Purchase __________________________
Business 8:00 a.m. to 5:00 p.m.
Hours: Central Standard Time
(Summer Hours: June to September –
8:00 a.m. to 5:00 p.m. C.S.T.
Monday through Thursday
8:00 a.m. to 2:30 p.m. C.S.T. Friday)
Telephone: [phone]
Fax: [phone] (Parts & Service)
[phone] (International)
Additional information can be found by visiting our
web site at www.hatcocorp.com
24-Hour 7-Day Parts & Service
Assistance available in the United
States and Canada by calling
[phone].

Form No. DHLM-1207
1
IMPORTANT SAFETY INFORMATION
WARNINGS
To avoid any injury or damage to the unit(s)
connect to a properly grounded electrical
supply. Contact a qualified electrician to
determine the proper voltage, wire size and
installation method.
Decorative Heat Lamps are not waterproof.
To avoid electrical shock or personal injury
DO NOT submerge in water. Do not operate if
it has been submerged in water.
To avoid electrical shock or personal injury,
do not steam clean or use excessive water on
the unit.
To avoid any injury or damage to the
Decorative Heat Lamps turn the power OFF at
the disconnect switch/circuit breaker and
allow to cool before performing any
maintenance.
To avoid any injury, turn the power supply
OFF to the mounting location before
installing.
For safe and proper operation locate the heat
lamp at the proper height in an area that is
convenient for use.
Decorative Heat Lamps must have a
minimum of 1" (25 mm) clearance along the
sides of combustible walls and materials. If
safe distances are not maintained,
discoloration or combustion could occur.
DL standard watt heat lamps (250 watt bulb)
must have a minimum of 16" (406 mm) above
a combustible surface or minimum clearance
of 5" (127 mm) above a non-combustible
surface. If safe distances are not maintained,
discoloration or combustion could occur.
DLH high watt heat lamps (375 watt bulb)
must have a minimum of 27" (686 mm) above
a combustible surface or minimum clearance
of 5" (127 mm) above a non-combustible
surface. If safe distances are not maintained,
discoloration or combustion could occur.
For safe and proper operation, do not install
a 375 watt bulb into a DL standard watt lamp.
To avoid any injury or damage the Decorative
Heat Lamps must only be serviced by
qualified personnel.
If service is required on this unit, contact
your Authorized Hatco Service Agent, or
contact the Hatco Service Department at 800-
558-0607 or 414-671-6350; fax [phone]
or International fax [phone].
This product has no “user” serviceable parts.
To avoid damage to the unit or injury
to personnel, use only Authorized Hatco
Service Agents and Genuine Hatco
Replacement Parts when service is required.
Genuine Hatco Replacement Parts are
specified to operate safely in the
environments in which they are used. Some
aftermarket or generic replacement parts do
not have the characteristics that will allow
them to operate safely in Hatco equipment. It
is essential to use Hatco Replacement Parts
when repairing Hatco equipment. Failure to
use Hatco Replacement Parts may subject
operators of the equipment to hazardous
electrical voltage, resulting in electrical
shock or burn.
IMPORTANT! Read the following important safety information to avoid personal injury or
death, and to avoid damage to the equipment or property.

Form No. DHLM-1207 2
IMPORTANT SAFETY INFORMATION
CAUTIONS
Some exterior surfaces on the unit will get
hot. Use caution when touching these areas
to avoid injury.
Unit is not weatherproof. For safe and proper
operation locate the unit indoors where the
ambient air temperature is constant and is a
minimum of 70°F (21°C).
For safe and proper operation do not use
Trac system units with a power supply cord
or convenience receptacle adapter.
To reduce the risk of fire and electric shock
when installing Trac systems, use only fixture
assemblies marked for use with Halo Trac,
and Trac Fittings marked for use with L650
Series Trac.
For safe and proper operation the maximum
capacity of Power-Trac is 20A per circuit.
Check the fuses and circuits carefully before
installing. 20A maximum includes all lights
and appliances connected to the circuit. 120
volt only, maximum 1920 watts per any length
track.
For safe and proper operation be careful
during Trac installation that you do not
damage the buss bar insulators during the
drilling operation. If insulators are damaged,
discard the section and do not use.
For safe and proper operation do not damage
the special, smooth plastic finish piece on
metal ceiling plate when determining location
of proper knock out holes.
For safe and proper operation on units not
equipped with Hatco supplied switch (N-no
switch), a qualified electrician must choose
an appropriate switch for the application
based on amperage and inrush rating of the
switch.
All canopy mount units are designed to fit a
standard 4" (102 mm) octagonal junction box.
To prevent any injury or damage this junction
box must be securely anchored to the
building structure.
For safe and proper operation, multiple
installations of Decorative Heat Lamps must
have a minimum clearance of 12" (305 mm)
between each unit.
NOTICE
Use only non-abrasive cleaners. Abrasive
cleaners could scratch the finish of your
Decorative Heat Lamp, marring its
appearance and making it susceptible to dirt
accumulation.
Damage to any countertop material caused
by heat generated from Hatco equipment is
not covered under the Hatco warranty.
Contact the manufacturer of the countertop
material for application information.
Hatco DL lamp warmers are built to fit HALO
brand L651, L652 and L653 Power Trac, track
lighting systems only. Do not attempt to use
on any other track lighting system.

Form No. DHLM-1207
3
SPECIFICATIONS
ELECTRICAL RATING CHART
The electrical information in the shaded area pertains to Export Models only.
Figure 1. Lamp Dimensions
Lamp Shade Diameter Height
Style (A) (B)
DL-400 6-1/8" 8-1/2"
(156 mm) (216 mm)
DL-500 6-1/8" 8-1/2"
(156 mm) (216 mm)
DL-700 6-1/2" 8-1/2"
(165 mm) (216 mm)
DL-725 9-1/2" 8-1/2"
(241 mm) (216 mm)
DL-750 11" 8-1/2"
(279 mm) (216 mm)
DL-760 12-1/2" 8-1/2"
(318 mm) (216 mm)
DL-775 10-1/2" 8-1/2"
(267 mm) (216 mm)
DL-800 11" 8-1/2"
(279 mm) (216 mm)
DIMENSIONS – SHADE
AAA
A
B
BBB
Model DL-400 Model DL-500
Model DL-725 Model DL-750
Model DL-760 Model DL-775 Model DL-800
Model DL-700
A
A
A A
B
B
BB
NOTE: The height dimension of the shade increases by 2" (51 mm) when utilizing the “L” lower switch location.
Model Voltage Watts Amps
DL Series 120 250 2.1
240 250 1.1
DLH Series 120 375 3.2

Form No. DHLM-1207 4
MODEL DESIGNATION
TS Mount
Lamp mounts with
threaded stem to
fixture (supplied
by others). Threaded
stem is only available
as a UL recognized
component (UR).
Figure 2. Model Designations

Form No. DHLM-1207
5
MODEL DESCRIPTIONS
ALL MODELS
All Decorative Heat Lamps are constructed of
aluminum and include heavy-duty mounting
hardware. Each Decorative Heat lamp features a
heat bulb contained in a vented shade provided in
powdercoated Designer or gloss colors.
DL MODELS (Standard Wattage)
Standard wattage models (DL) feature a 250 watt
bulb and include a built-in On/Off switch located at
the the stem or canopy for independent heat control.
DL units may be ordered with the optional remote
toggle (REM) switch or with no switch. INSTALLATION
DLH MODELS (High Wattage)
High wattage models (DLH) feature a 375 watt bulb
and are available with either the remote toggle
(REM) switch or with no switch.
CAUTION
For safe and proper operation on units not
equipped with Hatco supplied switch (N-no
switch), a qualified electrician must choose an
appropriate switch for the application based on
amperage and inrush rating of the switch.
UNPACKING
1. Remove decorative lamp assembly from box
(or boxes).
2. Remove information packet. To prevent delay
in obtaining warranty coverage, fill out and
mail in warranty card.
LOCATION WARNING
To avoid any injury or damage to the unit(s)
connect to a properly grounded electrical
supply. Contact a qualified electrician to
determine the proper voltage, wire size and
installation method.
WARNING
Decorative Heat Lamps must have a minimum of
1" (25 mm) clearance along the sides of
combustible walls and materials. If safe
distances are not maintained, discoloration or
combustion could occur.
WARNING
DL standard watt heat lamps (250 watt bulb)
must have a minimum of 16" (406 mm) above a
combustible surface or minimum clearance of 5"
(127 mm) above a non-combustible surface. If
safe distances are not maintained, discoloration
or combustion could occur.
WARNING
DLH high watt heat lamps (375 watt bulb) must
have a minimum of 27" (686 mm) above a
combustible surface or minimum clearance of 5"
(127 mm) above a non-combustible surface. If
safe distances are not maintained, discoloration
or combustion could occur.
CAUTION
For safe and proper operation, multiple
installations of Decorative Heat Lamps must
have a minimum clearance of 12" (305 mm)
between each unit.
WARNING
For safe and proper operation locate the heat
lamp at the proper height in an area that is
convenient for use.
CAUTION
Unit is not weatherproof. For safe and proper
operation locate the unit indoors where
the ambient air temperature is constant
and is a minimum of 70°F (21°C).
CAUTION
All canopy mount units are designed to fit
a standard 4" (102 mm) octagonal junction box.
To prevent any injury or damage this junction
box must be securely anchored to the building
structure.
Min. 12 (305mm)
between other units.
NOTICE
Figure 3. Safe Mounting Distance

Form No. DHLM-1207 6
INSTALLATION
Figure 5. Assembly for A, S or P Mount
ASSEMBLY
Models with Mounting Designation C, CT, R and RT
are cord hung fixtures and are shipped fully
assembled and ready for installation.
All other models will require some assembly before
mounting. See the Figures 4 or 5 for your applicable
model. Figure 4. Assembly for ST Mount
LOCATION (continued)
CAUTION
For safe and proper operation the maximum
capacity of Power-Trac is 20A per circuit. Check
the fuses and circuits carefully before installing.
20A maximum incudes all lights and appliances
connected to the circuit. 120 volt only, maximum
1920 watts per any length track.
CAUTION
For safe and proper operation on units not
equipped with Hatco supplied switch (N-no
switch), a qualified electrician must choose an
appropriate switch for the application based on
amperage and inrush rating of the switch.
NOTE: If shade comes equipped with plastic nut
and nipple in stem mounting hole, both nut and
nipple must be removed before installing stem to
shade.

Form No. DHLM-1207
7
INSTALLATION
INSTALLING NON-TRACK MOUNT
(A, C, P, S AND R) (See Figure 6)
WARNING
To avoid any injury, turn the power supply OFF
to the electrical junction box before mounting.
1. Mount the top bracket to the 4" (102 mm)
octagon junction box using the two screws
provided with the junction box.
2. Making sure all power is OFF, connect supply
lead L1 to the black lamp lead, connect neutral to
the white lamp lead,
If lamp is equipped with three wires, connect
ground to the green lead. If lamp is equipped
with two wires, make proper ground wire
connections from junction box. Tuck excess
wires into junction box.
3. Slide the canopy cover or cord housing up until it
rests against the ceiling and install the two ball
cap-nuts until snug to the ceiling.
INSTALLING NON-TRACK MOUNT
(TS) (UL RECOGNIZED ONLY)
1. Drill 7/16" (11 mm) hole through mounting fixture.
2. Pass wires from Decorative Heat Lamp through
hole in fixture.
3. Secure Decorative Heat Lamp to fixture with nut.
4. Making sure all power is OFF, connect supply
lead L1 to the black lamp lead, connect neutral to
the white lamp lead, and the ground to the green
lead.
Figure 6. Non-Track Mounting

• Do not attempt to energize anything other than
Trac lighting fixtures on the Trac. To reduce the
risk of fire and electric shock, do not attempt to
connect power tools, extension cords,
appliances, etc. to the Trac.
CAUTION
For safe and proper operation do not use
Trac system units with a power supply cord
or convenience receptacle adapter.
CAUTION
To reduce the risk of fire and electric shock
when installing Trac systems, use only fixture
assemblies marked for use with Halo Trac, and
Trac Fittings marked for use with L650 Series
Trac.
The mounting clips, screws or stems are to be
mounted in pre-drilled holes as follows:
•2 foot (610 mm) Trac-two places, one at each
end of Trac.
•4 foot (1219 mm) Trac-two places, one at each
end of Trac.
•8 foot (2438 mm) Trac-three places, one in the
center and each end of the Trac.
•12 foot (3658 mm) Trac-four places, one at
each end of Trac and four feet from each end.
If Trac requires field cutting, refer to Field Cutting
Trac to Special Lengths. If Trac does not require
field cutting, proceed to Installing the Trac.
Form No. DHLM-1207 8
INSTALLATION
INSTALLING TRACK MOUNT
(CT, ST AND RT)NOTICE
Hatco DL lamp warmers are built to fit HALO
brand L651, L652 and L653 Power Trac, track
lighting systems only. Do not attempt to use on
any other track lighting system.
CAUTION
For safe and proper operation the maximum
capacity of Power-Trac is 20A per circuit. Check
the fuses and circuits carefully before installing.
20A maximum includes all lights and appliances
connected to the circuit. 120 volt only, maximum
1920 watts per any length track.
The Trac system is to be supplied by a single branch
circuit 120V, 60 Hz, 20A.
NOTE: Maximum seven 250 watt lamp units or five
375 watt lamp units per each 20 amp Track Bar
circuit. Installer is responsible for properly sizing the
supply circuit with the lamp load.
Hatco provides track kits in three different lengths:
• L651 - 4 ft. (1219 mm)
• L651 - 8 ft. (2438 mm)
• 652 - 12 ft. (3658 mm) (L653).
When installing or using this Trac system, the
following basic safety precautions should always
be followed:
• Read all of these installation instructions before
installing the Trac system.
• Save these instructions and refer to them when
additions to or changes in the Trac configuration
are made.
• Do not install this Trac in damp or wet locations.
• Do not install any part of a Trac system less than
5 feet (1524 mm) above the floor.
• Do not install any fixture assembly closer than
1" (25 mm) along the sides from any curtain or
similar combustible material.
• Disconnect electrical power before adding
to or changing the configuration of the Trac.