
#)'#)$#!!"),''#).
FormNo. RAIHCEM1-0111 19
%'$*),''#).
Hatco warrants the products that it manufactures (the
“Products”) to be free from defects in materials and
workmanship,undernormaluseandservice,foraperiodofone
(1) year from the date of purchase when installed and
maintainedinaccordancewithHatco’swritteninstructionsor18
months from the date of shipment from Hatco. Buyer must
establishtheProduct’spurchasedatebymeanssatisfactoryto
Hatcoinitssolediscretion.
HatcowarrantsthefollowingProductcomponentstobefree
fromdefectsinmaterialsandworkmanshipfromthedateof
purchase(subjecttotheforegoingconditions)fortheperiod(s)
oftimeandontheconditionslistedbelow:
0 )F>.40A%0ACB,0AA0=CH
ConveyorToasterElements(metalsheathed)
DrawerWarmerElements(metalsheathed)
DrawerWarmerDrawerRollersandSlides
FoodWarmerElements(metalsheathed)
DisplayWarmerElements(metalsheathedairheating)
HoldingCabinetElements(metalsheathedairheating)
Built-InHeatedWellElements—
HWBandHWBISeries(metalsheathed)
1 $=4.40A%0ACB%!*(>DA.40AB%0ACB
,0AA0=CH>=?A>A0C43C4A<BC70C0C2>F8;;4G?;08=0C
DH4AbBA4@D4BC
3CSandFRTanks
2 )4=.40A%0ACB,0AA0=CH
ElectricBoosterHeaterTanks
asBoosterHeaterTanks
3 #8=4CH0H%0ACB,0AA0=CH
ReplacementParts
THEFORE OIN WARRANTIESAREEXCLUSIVEANDIN
LIEU OF ANY OTHER WARRANTY, EXPRESSED OR
IMPLIED,INCLUDIN BUTNOTLIMITEDTOANYIMPLIED
WARRANTYOFMERCHANTABILITYORFITNESS FORA
PARTICULAR PURPOSE OR PATENT OR OTHER
INTELLECTUALPROPERTYRI HTINFRIN EMENT.Without
limitingthegeneralityoftheforegoing,SUCHWARRANTIES
DONOTCOVER:Coatedincandescentlightbulbs,fluorescent
lights,heatlampbulbs,coatedhalogenlightbulbs,halogenheat
lampbulbs,glasscomponents,andfuses;Productfailurein
boostertank,fintubeheatexchanger,orotherwaterheating
equipmentcausedbyliming,sedimentbuildup,chemicalattack,
orfreezing;orProductmisuse,tamperingormisapplication,
improperinstallation,orapplicationofimpropervoltage.
!"))$#$'"(#"(
Hatco’sliabilityandBuyer’sexclusiveremedyhereunderwillbe
limitedsolelytoreplacementofpartorProductusing,atHatco’s
option,neworrefurbishedpartsorProductbyHatcooraHatco-
authorizedserviceagencywithrespecttoanyclaimmadewithin
the applicable warranty period referred to above. Hatco
reservestherighttoacceptorrejectanysuchclaiminwholeor
inpart.InthecontextofthisLimitedWarranty,“refurbished”
meansapartorProductthathasbeenreturnedtoitsoriginal
specificationsbyHatcooraHatco-authorizedserviceagency.
HatcowillnotacceptthereturnofanyProductwithoutprior
writtenapprovalfromHatco,andallsuchapprovedreturnsshall
be made at Buyer’s sole expense. HATCO WILL NOT BE
LIABLE, UNDER ANY CIRCUMSTANCES, FOR
CONSEQUENTIALORINCIDENTALDAMA ES,INCLUDIN
BUTNOTLIMITEDTOLABORCOSTSORLOSTPROFITS
RESULTIN FROMTHEUSEOFORINABILITYTOUSETHE
PRODUCTS OR FROM THE PRODUCTS BEIN
INCORPORATED IN OR BECOMIN A COMPONENT OF
ANYOTHERPRODUCTOR OODS.
('+#$'")$#
ThewarrantyonHatco lo-Ray®Infra-Black®StripHeatersis
foroneyearfromdateofpurchaseoreighteenmonthsfrom
dateofshippingfromHatco,whicheveroccursfirst.
Ifyouexperienceaproblemwitha StripHeaterduringthe
warrantyperiod,pleasedothefollowing:
>=C02C!>20;0C2>40;4A
When contacting the Hatco dealer for service assistance,
please supply the dealer with the following information to
ensurepromptprocessing:
• Modelofunit
• Serialnumber(locatedonthebackoftheunit)
• Specificproblemwiththeunit
• Dateofpurchase
• Nameofbusiness
• Shippingaddress
• Contactnameandphonenumber
TheHatcodealerwilldothefollowing:
• Providereplacementpart(s)asrequired
• SubmitwarrantyclaimtoHatcoforprocessing
#>=,0AA0=CH%A>1;4<B
If you experience a non-warranty problem that requires
assistance, please contact the nearest Authorized Hatco
ServiceAgency.
TolocatethenearestServiceAgency:
• accessourwebsiteatFFF70C2>2>A?2><, selectthe
Resources pull-downmenu,and clickon“FindService
Agent/Distributor”
• callHatcoServiceat414-671-6350
• e-mailHatcoServiceatpartsandservice@hatcocorp.com