Hayward AquaRite series User manual

AquaRite®
Consumer Troubleshooting Guide
CTSG-AQR159a Copyright 2016 Hayward Industries Inc.

Safety Precautions
!
Warning
2
High Voltage Electrocution Hazard
Hazardous voltage can shock, burn, cause serious injury
and or death. To reduce the risk of electrocution and or
electric shock hazards:
•Only qualified technicians should remove the dead front
•Qualified technicians should: replace damaged
wiring immediately
•Qualified technicians should: Insure panel is properly
grounded and bonded

Table of Contents
How
AquaRite® Works & Chemistry Requirements
Pg.
4-
5
How To:
Pg.
6-
14
Change Metric to Standard & Change Default Reading
7-
8
Set
TurboCell® Type & Reset Average Salt
9-
10
Adjust
Chlorine Output & Clean TurboCell
11
-
14
Troubleshooting:
Pg.
15
-
28
1. Check Salt & Inspect Cell: flashing or ON
16
-
18
2. High Salt: LED ON
19
-
22
3. No Flow: LED flashing or ON
23
-
26
4. Display ONLY, Lights ONLY, or Neither
27
5. LCD: Displaying “HOT” or “COLD”
28
Additional Information:
Pg.
29
-
32
Salt Addition Table
30
Chlorine Output & Salt Levels
31
-
32
3

AquaRite: How It Works
•The AquaRite Salt Chlorine Generator is
designed to convert 99% pure salt into chlorine
gas (HOCl).
•The conversion occurs in the Electrolytic Cell,
also known as the TurboCell® (used throughout
this guide).
•Power is sent from the AquaRite Control Center
to the TurboCell, when chlorine production is
scheduled (based on time percentage).
•When power is applied to the TurboCell,
conductive plates produce a field; which in-turn
establishes an electrochemical reaction between
Chloride ions & the water to create
Hypochlorous Acid.
4

AquaRite: Chemistry Requirements
5

AquaRite®
How To:

How To: Switch from Metric to US Standard
7
If the first reading (average salt) is displayed in decimal form instead of a number
represented in thousands, then the unit has been set to ‘Metric Mode’.
Step 3 Step 4
Step 1
3.20
To change the unit from Metric Mode to US Standard, start by
pressing the ‘Diagnostics’ button one time.
Immediately the temperature reading should change to reflect a
Fahrenheit value. If it does not repeat step 2.
After 30 seconds the unit should settle back to the default
reading. The reading should now reflect a number in thousands.
Once showing the temperature in Celsius, move the switch up to
‘Super Chlorinate’ then back to ‘Auto’.
30
86 3200
Step 2
NOTE: The process is the same to go from US Standard to Metric.

How To: Change the Default Display
8
If the first reading represents a number followed by the letter ‘P’, then the default
reading has been changed to express the ‘Desired Output %’.
Step 2
To change the default reading back to the average salt, start by
pressing the ‘Diagnostics’ button two times.
Continue moving the switch up to ‘Super Chlorinate’ and back to
‘Auto’ until the display reads ‘AL-0’.
It takes about 30 seconds for the unit to settle back on the
default reading. It should now reflect the average salt level.
When the unit reads ‘AL-4’ move the switch up to ‘Super
Chlorinate’ and back to ‘Auto’.
77P AL-4
AL-0 3200
Step 1
Step 3 Step 4

How To: Set TurboCell Type
9
Before operation, the AquaRite must be configured to the correct TurboCell installed.
“t-15” is the factory default. If the incorrect cell is chosen the salt level will be
inaccurate and the system will likely suspend chlorination as a result.
Start with the main toggle switch in the ‘Auto’ position.
To change cell type, cycle slide switch up to ‘Super Chlorinate’. Return switch to ‘AUTO’. Repeat until display shows correct cell.
Push the diagnostics button until ‘t - 15, t - 9, t -5 , t - 3’ appears.
3200 t-15
t-3 t-9
Step 2
Step 1
Step 3 Step 4

How to: Reset Average Salt Level
10
The Average Salt level needs to be reset after initial start up, after a board
replacement, following major pool chemistry adjustments, and when a cell is replaced.
Step 3 Step 4
To reset, move the switch to ‘Off’ and then back to ‘Auto’. Wait
for the relay to click (5 to 10 seconds).
When the instant salt level is stable (and the negative sign still
present), slide switch to ‘Super Chlorinate’ and back to ‘Auto’.
It takes about 30 seconds for the unit to settle back on the
default reading. It should now reflect the new average salt level.
Press Diagnostics button 5 times to display the Instant Salt level.
Wait for the number to stabilize.
1600 -3200
-3200 3200
Step 2
Step 1
NOTE: Repeat this process once more to ensure both polarities are reading within 500ppm of each other.

NOTE: If the chlorine level does not increase within 24 hours after increasing output, test water using an
independent test kit to determine the current salt, stabilizer, phosphate, and nitrate levels. More
information related to chlorine production on Pages 41-42).
NOTE: Output is scaled back to 20% or lower (depending on where the dial is set) at 60 ° F and chlorine
production stops altogether at 50 ° F.
How To: Adjust Chlorine Output
11
The ‘Desired Output %’ dial, sets the level of cell operation in % of operating time, in 3
hour increments. Example: 50% (factory default) implies the cell is producing
chlorine half the total pump/filter operating time; so the cell should produce
chlorine for the first 90 minutes of 3 hours before repeating.
Rotate dial to the left
to lower chlorine
production.
Rotate dial to the
right to raise chlorine
production.

How To: Clean the TurboCell
12
Cell cleaning frequency is dependent on several factors; pH & calcium levels have the
greatest effect on how often cells requires cleaning. In pH environments between (7.2 -
7.8) cells typically require cleaning 3-4 times a year (with moderate calcium levels).
Holding the cell up to a light source, inspect for calcium
deposits. Even if a TurboCell appears clean, it may still
require cleaning if salt accuracy is off AND/OR chlorine
production has diminished.
Wear Protective Equipment
If the cell requires cleaning, please wear protective
equipment. It is highly recommended to use a
Hayward Cell Cleaning Stand as shown on the right
(GLX-CELLSTAND)
Turn Pump Off & Remove Cell
Step 1
Clean CellCalcified Cell
Step 2
NOTE: ALWAYS WEAR PROPER EYE PROTECTION AND PROTECTIVE GLOVES.
MIX SOLUTION AND CLEAN CELL ONLY IN A WELL VENTILATED AREA.
MURIATIC AND OTHER ACIDS CAN CAUSE SEVERE INJURY, BURNS AND RESPIRATORY PROBLEMS IF
NOT HANDLED PROPERLY. REFER TO THE MANUFACTURER’S DIRECTIONS FOR SAFE HANDLING.

13
The TurboCell draws amperage when power is applied, during chlorination. The
amperage draw will be impaired when calcium and other debris exist within the cell’s
electrolytic grid; this in turn effects the salt reading and chlorination efficiency.
Mix a solution comprised of 4 parts water to 1 part
Muriatic Acid. Always Add Acid to Water. Once mixed
turn the turbo up vertically either in a bucket or using
the recommended cell cleaning stand.
Carefully pour the solution into the cell until it reaches
the top. The solution should remain in the cell for 15
minute intervals until the reaction is complete.
Carefully, pour solution back into approved container.
Mix: 4 Parts H2O / 1 Part Muriatic Acid
Step 3 Step 4
NOTE: ALWAYS ADD ACID TO WATER! NEVER ADD WATER TO ACID.
The cell cleaning solution may be reused a few times.
ALWAYS: STORE MIXED SOLUTIONS IN A SAFE AREA, OUT OF HARMS WAY.
When the solution is depleted, follow the manufacturer’s instructions for proper disposal.
1 Part:
Muriatic Acid
4 Parts:
Water
Carefully Pour Solution into Cell
Cleaning Tip:
For best results,
stand the cell
vertically with
cord-side down
How To: Clean the TurboCell (Cont.)

14
The Inspect Cell LED, when flashing alone, indicates that the system is recommending
the TurboCell should be inspected and cleaned (if necessary). The LED will flash alone
every 500 operational hours as a reminder to inspect and/or clean the TurboCell.
After the solution has been safely removed, thoroughly
rinse the TurboCell before returning it to its place in the
plumbing. Once returned turn the pump back ON and
proceed to the step 6.
IF the “Inspect Cell” LED was flashing alone, press and
hold the diagnostics button for 5 seconds OR until the
Inspect Cell LED goes out. This will reset the inspect
cell timer for another 500 operational hours.
Thoroughly Rinse Cell & Return
Step 5 Step 6
NOTE: If the cell was reading a low salt level prior to cleaning, the average salt may need to be
reset. To reset the average salt level, follow the steps outlined on pg.10 or wait 24 hours for the
system to acclimate to the recent changes.
Reset: Inspect Cell (if applicable)
How To: Clean the TurboCell (Cont.)

AquaRite®
Troubleshooting

Clean CellCalcified Cell
16
When these lights flash, the cell reports salt levels between 2400-2700ppm; this does
not affect chlorine production. When these LEDs are ON solid, the cell reports
2300ppm or less and chlorine production is suspended.
Test the salt concentration of the water using an
independent test, with a calibrated salt meter. IF the
salt level is below 3200, raise the salt level (referring to
salt addition table pg. 30). IF fine, go to 1B.
The TurboCell must be clean in order to report accurate
salt readings. IF the cell looks like the image on the left,
clean the cell (pg.12-14). IF cell is clean, proceed to step
1C.
Test the Salt Level
Step 1A Step 1B
The system should be reading salt within 500ppm of an independent test. The cleanliness of the
TurboCell plays a major role in the AquaRite’s ability to report salt levels accurately.
Inspect the TurboCell
Desired Salt
Concentration:
3200PPM
1. Check Salt & Inspect Cell: flashing or ON

-3200
17
The AquaRite control center may be programmable to interact with different cell
models (“t-15” is the factory default). Verify the TurboCell model (located on the label
the wraps around the body) then compare it to what is programmed in the system.
Verify the cell model programmed into the control
center, matches the model listed on the cell. IF it does
not match, change programmed cell (refer to pg. 9). IF
correct, go to step 1D.
Reset the average salt level, twice, following the steps
on pg. 10. Are the two instant salt level readings within
500ppm of each other? IF not go to step 1E. IF they are
go to step 1F.
Correct Cell Programmed?
Step 1C Step 1D
There are two polarities within a TurboCell which is why it is recommended to reset twice. Although
there may be some variance between these two polarities, clean cell should NEVER show more than
a 500ppm variance between polarities.
Reset the Average Salt Level
1. Check Salt & Inspect Cell: flashing or ON (cont.)
-3100
Side A
Side B

1. Check Salt & Inspect Cell: flashing or ON (cont.)
18
The cell needs to be replaced in order for the AquaRite
control center to read the salt level accurately. Replace
the cell with the same model as it had prior and then
reset the average salt level (instructions on pg. 10).
IF the “Check Salt” & “Inspect Cell” LEDs cleared, then
the problem is solved. IF not please contact technical
support directly by dialing: 908.355.7995 or email
support via Hayward.com’s support page.
Replace the TurboCell
Step 1E Step 1F
Did the LEDs clear?
Part Numbers:
*T-Cell-15 OR GLX-CELL-15-W
*T-CELL-9 OR GLX-CELL-9-W
*T-CELL-3 OR GLX-CELL-3-W
If the cell requires replacement, please locate your installation paper work and contact
an Authorized Warranty Service Center to determine if your product is covered under
warranty.
*NOTE: IF you suspect your turbo cell is still under warranty please contact a Warranty Service
Center. To locate one, please visit:
https://www.hayward-pool.com/shop/en/pools/Dealer-Locator

2. High Salt: LED ON
19
The High Salt LED will appear ON solid when the maximum allowable cell amperage
has been reached. The AquaRite control center will shutdown all chlorine production
until the problem is solved and the LED light clears.
Test salt concentration of the water using an
independent test, with a calibrated salt meter. IF salt is
above 3400, go directly to 2G. IF the salt level is correct,
proceed to step 2B.
Verify the cell model programmed into the control
center, matches the model listed on the cell. IF it does
not match, change programmed cell (refer to pg. 9). IF
correct, go to step 2C.
Step 2A Step 2B
Correct Cell Programmed?
Desired Salt
Concentration:
3200PPM
NOTE: High water temperatures (typically found in smaller bodies of water, such as spas) can cause
the High Salt LED to trigger when the salt concentration favors the high end of the range. If the
water temperature is high, then consider diluting the salt level down between 2700-3200ppm.
Test the Salt Level

Clean CellDirty Cell
2. High Salt: LED ON (cont.)
20
Although debris such as calcium typically cause low salt reading and not high ones, it
is still recommended to clean out the cell. Conductive debris may cause an unwanted
variance.
The TurboCell must be clean to report accurate salt
readings. IF the cell looks like the image on the left,
then clean the cell (pg.12-14). IF cell is clean, proceed to
step 2D.
Step 2C Step 2D
Inspect TurboCell
-3200
Reset the average salt level, twice, following the steps
on pg. 10. Are the two instant salt level readings within
500ppm of each other? IF not go to step 2E. IF they are
go to step 2F.
Reset the Average Salt Level
-3100
Side A
Side B